Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Value for money
Cons:
Cleanliness issues
Food quality concerns
Staff service issues

Categories

Cleanliness
8.5
Mention of cleanliness but negative remarks about dirty items (e.g., cafetera, cucarachas).
Service
9
Overall positive but mentions of staff being unhelpful or lacking knowledge.
Location
9.5
Convenient location mentioned multiple times, close to attractions.
Room Quality
9.5
Comfortable rooms appreciated by guests.
Amenities
8.5
Amenities were acceptable but noted need for more maintenance.
Value for Money
9.5
High satisfaction with quality-price ratio.
Food and Beverage
8
Quality of food received negative feedback; inconsistencies reported.
Overall Experience
9.5
Overall positive experience reported by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:42

Property Description

Luxurious Accommodations
Experience comfort and style at Radisson Poliforum Plaza Hotel Leon. Our air-conditioned, non-smoking rooms are equipped with modern amenities including cable TV, a coffee maker, and a safety deposit box. Relax in our heated outdoor swimming pool powered by solar energy.

Fine Dining
Indulge in a culinary journey at La Guardesa Restaurant, offering a delightful mix of Mexican delicacies and international cuisine. Start your day with a delicious breakfast and savor mouthwatering dishes throughout your stay.

Prime Location
Conveniently situated just a short drive from the Poliforum and the vibrant Leon Fair area, our hotel provides easy access to the city's renowned shoe markets. Explore the local craftsmanship and immerse yourself in the cultural scene of Leon.

Book your stay now at Radisson Poliforum Plaza Hotel Leon for a memorable experience.

Important information:

Children under 11 years old can stay for free using the existing bed and respecting the maximum occupancy per room. Breakfast will have an extra charge.

Children from 12 years are consider as adult and have a cost of 350 MXN, plus taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-01-19 until 2025-11-25

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MXN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 866 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
D
Daniela • family_with_children • mx
9
2026-01-10 • via Nuitee
L
Luis • couple • mx
10
2026-01-07 • via Nuitee
C
Celeste • extended_group • mx
10
2026-01-03 • via Nuitee
R
Ricardo • couple • mx
10
Excelente
Pros:

Lugar muy tranquilo, accesible, cerca de todo, excelente en general, recomendado

2026-01-02 • via Nuitee
F
Frausto • family_with_children • mx
10
2025-12-31 • via Nuitee
J
Juliane • family_with_children • mx
5
2025-12-31 • via Nuitee
V
VICTOR JAVIER • family_with_children • mx
7
2025-12-27 • via Nuitee
R
Ricardo • couple • mx
8
2025-12-21 • via Nuitee
S
Samuel • extended_group • mx
8
2025-12-20 • via Nuitee
A
Alejandro • family_with_children • mx
9
Pros:

Bar

Cons:

No frigobar

2025-12-19 • via Nuitee
M
Marcos • family_with_children • mx
8
2025-12-17 • via Nuitee
• solo_traveller • mx
6
Cons:

El servicio en el restaurante. Solo había una mesera, poco amable.

2025-12-15 • via Nuitee
V
VICTOR • extended_group • mx
9
Una gran opción para descansar
Pros:

Solo me quede una noche, pero, sin duda me hubiera quedado más tiempo, la habitacion es muy comoda, descanse muy bien.
Tuve la oportunidad de probar la comida y tambien cumple bastante bien, termine satisfecho y la disfruté por completo.

2025-12-13 • via Nuitee
E
Eve • family_with_children • mx
10
2025-12-09 • via Nuitee
O
Ortiz Juarez • family_with_children • mx
10
2025-12-06 • via Nuitee
S
Sujay Kumar • family_with_children • in
1
Very Uncomfortable. Lousy food. Staff of very low level knowledge of hospitality
Pros:

This property does not lie in the expectation of Global Radisson standard. It is just like a Radisson brand with third class level of facilities, poor approach of the staffs to understand/provide the requirements of customers

Cons:

Staff, Maintenance, Food quality All remained lousy. As I stated it is black spot of Radisson standard.

2025-12-03 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
9
2025-12-02 • via Nuitee
D
Daniel Juventino • family_with_children • mx
8
Pros:

Ubicación comodidad tranquilidad

Cons:

Cafetera sucia

2025-12-01 • via Nuitee
A
Andrea • couple • it
7
2025-11-29 • via Nuitee
A
Andrea • solo_traveller • it
7
2025-11-29 • via Nuitee