Forest Suites Resort at Heavenly Village

Hotels
•
Benchmark
7.8 (230 reviews)
1 Lake Pkwy, South Lake Tahoe, California, 96150 , South Lake Tahoe , US
1-530-541-6655

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Decent breakfast options
Cons:
Cleanliness issues
Uncomfortable room quality
Inconsistent amenities

Categories

Cleanliness
6.91
Many reviews mentioned cleanliness issues, such as musty odors and dirty bathrooms.
Service
8.88
Staff was friendly and provided good customer service.
Location
8.92
The location was praised for its proximity to restaurants and stores.
Room Quality
6.87
Several reviews highlighted issues with room quality, including outdated furniture and uncomfortable beds.
Amenities
7.9
While some amenities were appreciated, such as breakfast options, there were concerns about late checkout communication.
Value for Money
6.86
Concerns about room condition led to perceived poor value for money.
Food and Beverage
7.91
Breakfast was noted as a positive aspect.
Overall Experience
8.18
Guest experiences varied widely, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:56

Property Description

Escape to the enchanting Forest Suites Resort at Heavenly Village, where comfort meets adventure in the heart of South Lake Tahoe.

Relaxation at its Best
Unwind in one of our two inviting hot tubs or stay active in our fully-equipped health club. With our concierge services, arcade/game room, and special wedding services, you’ll find everything you need for a perfect getaway.

Savor Every Bite
Start your day with a complimentary buffet breakfast served daily, and indulge in delectable snacks at our on-site deli. Enjoy your favorite cocktail at the bar/lounge, perfect for winding down after a day of exploration.

Ideal for Business and Leisure
With over 3,000 square feet of versatile meeting space and modern business amenities, we cater to both corporate events and leisure stays. Our air-conditioned rooms feature microwaves and flat-screen televisions for your convenience.

Book your stay today and create unforgettable memories at Forest Suites Resort at Heavenly Village!

Important information:

  • The seasonal pool will be open from May 01 to October 31.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 230 reviews
Cleanliness: 6.91
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.18
D
daniela • family_with_children • sk
10
2026-05-15 • via Nuitee
H
Herrera • solo_traveller • us
10
De mi parte yo si se los recomiendo yo viajo con niños y fue muy cómodo.
Pros:

Para nosotros fue muy cómodo el personal muy amable el cuarto muy limpio esta en una ubicación perfecta me encantó por supuesto no volveremos hospedar en hotel.

2026-05-11 • via Nuitee
J
Javier • solo_traveller • es
7
Pros:

Ubicación

Cons:

Desayuno

2026-05-11 • via Nuitee
P
Pavan kumar • family_with_children • in
6
Pros:

Room was pretty spacious. Good breakfast. Very close to the downtown Tahoe.

Cons:

The room are very old. They are too noisy by any chance if you take a room downstairs, even a simplest of the work upstairs would disturb your sleep.

2026-05-10 • via Nuitee
S
Shawn • family_with_children • us
10
2026-05-07 • via Nuitee
L
La Jara Nores • family_with_children • us
6
2026-05-05 • via Nuitee
Z
Zhuang • solo_traveller • us
9
2026-05-05 • via Nuitee
D
derekmS839AI • NONE • Parker, Colorado
10
Nice Getaway
Pros:

The location of this resort is hard to beat—it's just a short 0.5-mile walk to the Village, the gondola, and the Stateline. For a stay in early May, the price point was very reasonable.We stayed in a spacious suite that featured two bedrooms, two bathrooms, a kitchenette, and a pull-out sofa. While the master bathroom was nice, the second bathroom could use some attention. The shower in the second bath felt dated, even having some aluminum foil around the top. The sliding doors on that shower are also a bit tricky; you have to ensure one side is completely closed to prevent water from leaking, which makes getting in and out a tight squeeze.Overall, it’s a great spot for the price and location, but the second shower definitely shows the hotel's age

2026-05-04 • via Tripadvisor
D
Derek • solo_traveller • us
9
Pros:

The location of this resort is hard to beat—it's just a short 0.5-mile walk to the Village, the gondola, and the Stateline. For a stay in early May, the price point was very reasonable.We stayed in a spacious suite that featured two bedrooms, two bathrooms, a kitchenette, and a pull-out sofa.

Cons:

While the master bathroom was nice, the second bathroom could use some attention. The shower in the second bath felt dated, even having some aluminum foil around the top. The sliding doors on that shower are also a bit tricky; you have to ensure one side is completely closed to prevent water from leaking, which makes getting in and out a tight squeeze.

2026-05-04 • via Nuitee
S
Shannon • solo_traveller • us
10
A Wonderful Place to Celebrate Our Anniversary!
Pros:

The entire resort had a welcoming warmth that was very inviting. The lobby was beautand the room itself was amazing. Great location. The room was clean and full of amenities. The hot tub and pool area was very nice.

Cons:

The gym equipment was a little outdated.

2026-04-28 • via Nuitee
Y
youngmee • solo_traveller • us
6
Pros:

Location

Cons:

Interiors are too old and worn out kichen equipment

2026-04-26 • via Nuitee
J
Juan Manuel • solo_traveller • us
8
Pros:

Great location

2026-04-23 • via Nuitee
N
nacho • family_with_children • co
10
Pros:

desayuno y habitacion

Cons:

no cobrar parqueadero

2026-04-22 • via Nuitee
S
Subasis • family_with_children • us
10
it was great
Pros:

it was awesome

Cons:

24/7 tea & coffee is availability is necessary

2026-04-21 • via Nuitee
A
Allison • solo_traveller • us
10
2026-04-21 • via Nuitee
S
Santosh • family_with_children • us
10
Overall, Great value for money
Pros:

Clean kitchen, well maintained. Excellent breakfast !!

Cons:

Minor concerns: the elevator is old, noisy and not very smooth, the carpet in the corridor looks little dirty and smelly

2026-04-20 • via Nuitee
M
Michael • couple • us
8
2026-04-20 • via Nuitee
D
Danielle • family_with_children • um
10
Much needed getaway
Pros:

Convenient location! Walking distance to many shops!

Cons:

Bedsheets had rips and the floor was creaky

2026-04-18 • via Nuitee
P
Patrick • family_with_children • de
9
2026-04-17 • via Nuitee
B
Brisa Karina • family_with_children • us
10
Pros:

Que esta cerca del centro

Cons:

Laa almohadas eran muy blandas.

2026-04-16 • via Nuitee