Forest Suites Resort at Heavenly Village

Hotels
•
Benchmark
7.8 (230 reviews)
1 Lake Pkwy, South Lake Tahoe, California, 96150 , South Lake Tahoe , US
1-530-541-6655

listing image 1
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Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Decent breakfast options
Cons:
Cleanliness issues
Uncomfortable room quality
Inconsistent amenities

Categories

Cleanliness
6.91
Many reviews mentioned cleanliness issues, such as musty odors and dirty bathrooms.
Service
8.88
Staff was friendly and provided good customer service.
Location
8.92
The location was praised for its proximity to restaurants and stores.
Room Quality
6.87
Several reviews highlighted issues with room quality, including outdated furniture and uncomfortable beds.
Amenities
7.9
While some amenities were appreciated, such as breakfast options, there were concerns about late checkout communication.
Value for Money
6.86
Concerns about room condition led to perceived poor value for money.
Food and Beverage
7.91
Breakfast was noted as a positive aspect.
Overall Experience
8.18
Guest experiences varied widely, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:56

Property Description

Escape to the enchanting Forest Suites Resort at Heavenly Village, where comfort meets adventure in the heart of South Lake Tahoe.

Relaxation at its Best
Unwind in one of our two inviting hot tubs or stay active in our fully-equipped health club. With our concierge services, arcade/game room, and special wedding services, you’ll find everything you need for a perfect getaway.

Savor Every Bite
Start your day with a complimentary buffet breakfast served daily, and indulge in delectable snacks at our on-site deli. Enjoy your favorite cocktail at the bar/lounge, perfect for winding down after a day of exploration.

Ideal for Business and Leisure
With over 3,000 square feet of versatile meeting space and modern business amenities, we cater to both corporate events and leisure stays. Our air-conditioned rooms feature microwaves and flat-screen televisions for your convenience.

Book your stay today and create unforgettable memories at Forest Suites Resort at Heavenly Village!

Important information:

  • The seasonal pool will be open from May 01 to October 31.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 230 reviews
Cleanliness: 6.91
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.18
C
Cassandra • solo_traveller • us
4
Too dirty for that kind of money.
Pros:

The staff was amazing.The grounds were clean and the breakfast was good.

Cons:

The rooms are in desperate need of renovation. We had one of the doorknobs, lock, an adult in a bathroom, and had to have maintenance come change the door handle. The beds felt like sleeping on air mattresses, and the room itself was visibly dirty... walls, baseboards and cobwebs around all of the lights. If it had not cost over $300 a night, I might have overlooked these things, but for that kind of money that level of dirt is unacceptable. We will NOT stay here again.

2026-06-26 • via Nuitee
B
BERTHA • couple • us
10
It was so comfortable we stayed an extra night.
Pros:

Near all restaurants beautiful for walks with the kids. Pool area was clean and great activities.

Cons:

No complaints.

2026-06-24 • via Nuitee
M
Merten • extended_group • de
8
2026-06-24 • via Nuitee
C
C. Mariela • family_with_children • us
7
Jacuzzi wasn’t clean. Beds weren’t that comfortable. $30 for adult for Lake Side beach.
Pros:

Parking available

Cons:

Jacuzzi wasn’t clean

2026-06-24 • via Nuitee
A
Andrea • family_with_children • us
9
2026-06-22 • via Nuitee
P
Phunchoe • family_with_children • us
10
We will always remember the kindness and compassion shown to our family during a difficult time.
Pros:

Although our stay was unexpectedly shortened due to a medical situation involving our 96-year-old mother, the staff and manager were exceptionally kind and understanding. They listened to our concerns, assisted us with the early check-out process, and showed genuine care for our family. We especially appreciated the manager’s thoughtful reminder to take good care of our mother before we left.

Cons:

Nothing significant. Our early departure was due to a family medical situation rather than any issue with the property.

2026-06-22 • via Nuitee
E
Erin • family_with_children • us
9
Beautiful pool area, close to great shopping and restaurants, and a spacious room to accommodate our big family!
Pros:

Super close to Heavenly Village and other shopping.

Cons:

A little older and at times seemed like it could have been kept cleaner (halls, outside area)

2026-06-21 • via Nuitee
M
Mehdi • solo_traveller • us
9
Enjoyable Stay Near the Gondola with a Few Minor Drawbacks
Pros:

We had an enjoyable stay at Forest Suites Resort. The location is excellent—quiet, yet close to restaurants, shops, and other attractions. Our room had a nice view of the mountains and the gondola, which made the stay even more enjoyable. The one-bedroom suite was clean, spacious, and comfortable. Although the building is older, it has been remodeled and was generally pleasant. We also appreciated the complimentary wine, which was a nice touch. The weekday rates were very reasonable and offered good value for the location.

Cons:

The room did not look exactly like the photos on the website. The photos make the rooms appear newer and more updated than they actually are. The breakfast was decent, but it would be much better if they offered waffles, pancakes, or both. I also noticed several maintenance issues. Some of the caulking and repair work looked unfinished, and many of the doors and cabinet doors squeaked. These are small issues, but they can be annoying, especially at night. Finally, the weekend rates can be quite expensive, and at those prices I don't think the property provides the same level of value.

Overall, our room was clean and comfortable, and we enjoyed our stay. I would recommend Forest Suites Resort, particularly for a weekday visit when the rates are more reasonable.

2026-06-20 • via Nuitee
J
Jose Luis • family_with_children • us
10
Muy amables muy atentos
Pros:

Mucho a toda mi familia les encantó

2026-06-20 • via Nuitee
N
Nicole • couple • us
10
Very nice and will definitely stay again
Pros:

Close to Heavenly Village , large rooms with kitchen.

2026-06-20 • via Nuitee
L
Loun • extended_group • us
7
2026-06-20 • via Nuitee
R
Ricky • solo_traveller • us
10
2026-06-20 • via Nuitee
P
Parsons • solo_traveller • us
7
2026-06-19 • via Nuitee
M
Marzena • solo_traveller • de
8
2026-06-19 • via Nuitee
P
Prakash • solo_traveller • us
10
2026-06-17 • via Nuitee
A
Arpan • extended_group • in
8
Na
Pros:

Na

Cons:

Na

2026-06-15 • via Nuitee
M
Maria • extended_group • us
10
Always a fun stay
Pros:

The location is perfect

Cons:

Nothing to dislike

2026-06-15 • via Nuitee
L
Lara • couple • us
9
2026-06-15 • via Nuitee
G
Gillian • family_with_children • us
9
Location is great. Would definitely recommend. It is located near the shopping centers.
2026-06-15 • via Nuitee
M
Mirna • solo_traveller • us
10
Pros:

Todo

Cons:

Todo estaba perfecto

2026-06-12 • via Nuitee