Forest Suites Resort at Heavenly Village

Hotels
•
Benchmark
7.8 (230 reviews)
1 Lake Pkwy, South Lake Tahoe, California, 96150 , South Lake Tahoe , US
1-530-541-6655

listing image 1
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Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Decent breakfast options
Cons:
Cleanliness issues
Uncomfortable room quality
Inconsistent amenities

Categories

Cleanliness
6.91
Many reviews mentioned cleanliness issues, such as musty odors and dirty bathrooms.
Service
8.88
Staff was friendly and provided good customer service.
Location
8.92
The location was praised for its proximity to restaurants and stores.
Room Quality
6.87
Several reviews highlighted issues with room quality, including outdated furniture and uncomfortable beds.
Amenities
7.9
While some amenities were appreciated, such as breakfast options, there were concerns about late checkout communication.
Value for Money
6.86
Concerns about room condition led to perceived poor value for money.
Food and Beverage
7.91
Breakfast was noted as a positive aspect.
Overall Experience
8.18
Guest experiences varied widely, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:56

Property Description

Escape to the enchanting Forest Suites Resort at Heavenly Village, where comfort meets adventure in the heart of South Lake Tahoe.

Relaxation at its Best
Unwind in one of our two inviting hot tubs or stay active in our fully-equipped health club. With our concierge services, arcade/game room, and special wedding services, you’ll find everything you need for a perfect getaway.

Savor Every Bite
Start your day with a complimentary buffet breakfast served daily, and indulge in delectable snacks at our on-site deli. Enjoy your favorite cocktail at the bar/lounge, perfect for winding down after a day of exploration.

Ideal for Business and Leisure
With over 3,000 square feet of versatile meeting space and modern business amenities, we cater to both corporate events and leisure stays. Our air-conditioned rooms feature microwaves and flat-screen televisions for your convenience.

Book your stay today and create unforgettable memories at Forest Suites Resort at Heavenly Village!

Important information:

  • The seasonal pool will be open from May 01 to October 31.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 230 reviews
Cleanliness: 6.91
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.18
R
Richard • family_with_children • us
10
Well appointed, spacious and comfortable
Pros:

The rooms have literally anything you could need, very clean, very friendly staff.

Cons:

Loved everything

2026-06-06 • via Nuitee
J
Jennifer • solo_traveller • us
5
Noisy, outdated but close to gondola and heavenly village
Pros:

Next to heavenly village and the gondola

Cons:

I was placed by the noisy pool area where a group was partying and blasting music. I purchased a suite with a kitchenette so that I could cook for my son and there were no utensils . No soap holder for the bar of soap in the bathroom so it had to jist be put soapy and wet on the counter, yuck. There was a really closet in the bathroom with shelving that was super old and dirty. There are no blinds to block out the lights just curtains that are open at the top letting a ton of light in . So all in all for what I payid it was very disappointing and I won’t be staying there again.

2026-06-06 • via Nuitee
A
Alexandr • couple • us
10
2026-06-02 • via Nuitee
T
Tomoko • extended_group • us
8
良い
Pros:

ゴンドラに近い

Cons:

スタッフが無愛想

2026-06-02 • via Nuitee
E
Elena • couple • us
8
2026-05-31 • via Nuitee
6
694kathyh • NONE • East Sandwich, Sandwich, Cape Cod, Massachusetts
10
Great stay at Forest Suites and Resort
Pros:

We stayed for one night, but wish we sould have stayed longer. The staff was very professional but also very nice and welcoming. There are special events each night. We got to enjoy hot chocolate the night we stayed. Forest Suites is centrally located and a short walk away from Heavenly Village. I would definitely recommend staying here.

2026-05-30 • via Tripadvisor
K
Karaked • extended_group • us
10
Truely vacations begins at Forest suites
Pros:

Overall it for family
I just love it
All the activities such as swimming pool , hot tub, massage , gameroom
Relaxation vacation
This is the answer and I will be back with my family again and again

Cons:

Nothing its perfect

2026-05-29 • via Nuitee
I
Ioana-Kirsten • family_with_children • de
8
Nice short stay South Lake Tahoe for our small group.
Pros:

Nice located hotel , only a few steps from the gondola, stores and restaurants.

Cons:

Furniture is outdated and the breakfast has not enough options.

2026-05-28 • via Nuitee
Y
Yash • family_with_children • us
8
The rooms are in excellent condition and the location is right next to the heavenly village.
2026-05-27 • via Nuitee
G
gillianleslie • NONE • Albany, California
2
Not great, wouldn’t come back
Pros:

This was honestly one of the most disappointing hotel stays we’ve had in a long time. The room felt extremely dated and worn out, with furniture and finishes that looked far past their prime. The couch was dirty and ripped, and both the pillows and blankets had a bad smell. The sheets seemed freshly cleaned, but the blanket between them was unpleasant enough that we didn’t want to use it. Paint throughout the room was chipped and dirty, and everything just felt tired and neglected.

The bathroom situation was also rough. The hall shower was missing the door, and the shower head leaked and sprayed water all over the bathroom.

To be fair, it seemed like housekeeping cleaned the room as well as they could, but there is only so much they can do when the room itself is in such poor condition.

Had this not been a holiday weekend and a tournament gathering spot, we absolutely would have left and stayed somewhere else. The required three-night minimum made the experience even more frustrating considering the cost and inconvenient parking situation. We would have happily spent more money for a comfortable stay elsewhere, because this hotel simply did not deliver anything close to the value it charges for.

2026-05-26 • via Tripadvisor
Y
Yiyi • extended_group • cn
8
房子有些老，但非常适合家庭多人，如果人多性价比是可以的
Pros:

早餐不错，房间够大，适合家庭

Cons:

房间通风不佳，空气不新鲜，停车收费20刀，其实酒店位置已远离湖边

2026-05-25 • via Nuitee
C
Cristobal • family_with_children • us
6
2026-05-25 • via Nuitee
H
Hayley • couple • us
10
2026-05-22 • via Nuitee
M
Maria • family_with_children • us
10
2026-05-19 • via Nuitee
C
Colt • solo_traveller • us
10
Pros:

It was good an quiet, room was really big with separate bedroom.

Cons:

Furniture was old but seemed like they where starting to update it.

2026-05-17 • via Nuitee
D
daniela • family_with_children • sk
10
2026-05-15 • via Nuitee
J
Javier • solo_traveller • es
7
Pros:

Ubicación

Cons:

Desayuno

2026-05-11 • via Nuitee
H
Herrera • solo_traveller • us
10
De mi parte yo si se los recomiendo yo viajo con niños y fue muy cómodo.
Pros:

Para nosotros fue muy cómodo el personal muy amable el cuarto muy limpio esta en una ubicación perfecta me encantó por supuesto no volveremos hospedar en hotel.

2026-05-11 • via Nuitee
P
Pavan kumar • family_with_children • in
6
Pros:

Room was pretty spacious. Good breakfast. Very close to the downtown Tahoe.

Cons:

The room are very old. They are too noisy by any chance if you take a room downstairs, even a simplest of the work upstairs would disturb your sleep.

2026-05-10 • via Nuitee
S
Shawn • family_with_children • us
10
2026-05-07 • via Nuitee