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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Pool with view
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Indoor pool
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Kid-friendly buffet
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Infinity pool
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Prime Location and Connectivity
Connected to the George R. Brown Convention Center by an indoor sky-bridge, Hilton Americas - Houston boasts a prime downtown location within walking distance to popular attractions like Discovery Green Park and Toyota Center.
Dining Variety
Guests can indulge in a range of dining options at the hotel, from Texas-inspired American cuisine at 1600 Bar + Grille to Tex-Mex specialties at Pappasito's Cantina. Starbucks and Lobby Bar cater to different tastes, offering coffee drinks, cocktails, and light bites.
Relaxation and Wellness
The Skyline Spa and Health Club provides a serene escape with spa treatments, a fitness center, indoor lap pool, and whirlpool. Additionally, the hotel offers a business center and convenient on-site ATM services.
Experience luxury and convenience at Hilton Americas - Houston. Book your stay now for an unforgettable experience.
Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Daily stayover housekeeping services will be provided to all occupied rooms unless otherwise requested by the guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Everything
Everything was good
Muito bom
Nada
Location was perfect. Cleanliness was amazing.
The parking was a little expensive at $70 but I understand since its downtown.
Clean. Friendly staff, comfortable beds. Amenities were excellent
Beautiful and clean
Walking distance to Toyota Center
A lot going going on, a lot of people. Very nice experience, very friendly and helpful.
Came for a concert at the Toyota center
Best service ever!! Everyone was so nice
Great service April at the bar is amazing!! highly recommend!
Great service amazing loved it
Julie and I just finished a stay at the Hilton Americas-Houston, and yes — the room was nice, the facilities were great, and the hotel itself was exactly what you hope for.
But apparently Hilton’s real strategy is to secretly hire superheroes and put them in name tags.
First up: Jordan and the FedEx Office crew.
I was working a convention, which means at least once a day I walked into FedEx with the facial expression of a man who had made a poor life choice.
Jordan and the team saved the day more than once.
Printing emergency? Fixed.
Last-minute convention problem? Fixed.
Derrick standing there looking confused while holding something that absolutely needed to be ready five minutes ago?
Fixed.
😂
Then we discovered the Lobby Bar & Restaurant and pretty much stopped eating anywhere else.
Houston has approximately 47,000 restaurants within walking distance, and Julie and I basically said:
“Nah. Hassan and Leticia are over there.”
Hassan and Leticia were phenomenal.
Not “good hotel service.”
Not “very attentive.”
I mean we-started-feeling-like-we-owned-a-small-percentage-of-the-restaurant service.
They remembered us, took care of us, laughed with us, spoiled Julie, and made us feel like family.
And importantly…
GOOD family.
Not the family where somebody starts talking politics at Thanksgiving and your aunt leaves crying.
The family you actually want to come back and see. 😂
Then there’s Jason the bartender, who literally came OUT of the bar and into the lobby to help Julie and me find a seat.
At that point I’m thinking:
“Jason, buddy… you make drinks. You don’t have to start doing real estate.”
But he did.
😂
Meal after meal, we kept coming back.
Breakfast? Lobby Bar.
Lunch? Lobby Bar.
Dinner? Lobby Bar.
At some point I’m pretty sure Hassan was legally allowed to claim us as dependents.
A++.
Then checkout day arrives and Steven jumps in with our bags and gives us the VIP treatment.
And finally…
We meet Lari.
Now Lari’s name tag says:
VALET DRIVER
Hilton…
You need a bigger name tag.
Because from what I witnessed, Lari is actually:
Valet driver.
Traffic cop.
Air traffic controller.
Luggage commander.
Guest-relations specialist.
Houston Department of Transportation.
Emotional support human.
Professional smile distributor.
And possibly Mayor of the Hilton driveway.
😂😂😂
She was directing cars, moving people, helping guests, organizing luggage and somehow smiling through all of it.
We finally got into our Uber.
Our Uber driver watched her for about five seconds and immediately said:
“THAT woman works hard!”
😂
YES.
When somebody who DOESN’T EVEN WORK FOR YOUR HOTEL starts giving your employee a performance review, you’ve got yourself a superstar.
So Hilton Americas-Houston, thank you.
The room was great.
The hotel was beautiful.
But Jordan, Hassan, Leticia, Jason, Steven, Lari and the rest of your crew are the reason Julie and I will remember this stay.
You made us feel like VIPs.
Then you made us feel like family.
And again…
the good family.
The family you actually want staying at your house.
Although after watching how much we ate at the Lobby Bar, you may want to reconsider that part.
😂❤️
A++. We’ll be back.
EVERYTHING about this Hilton Hotel is/was a Great experience!
I don’t have one criticism/complaint about my 4 day (3 night) stay. My room was clean, the public restrooms were tidy and smelled fresh. The Staff is professional, knowledgeable and even kind. All is WELL!
We had a lovely week with the dear Hilton people! From the very kind attentive belly hops , concierge and receptionists, to the sweet housekeepers, Solitary, Madeline and Elisabeth. They all treated us like royalty! May GOD bless each and every one 0in JESUS name. 💖
We spent 5 days at The Hilton of the Americas for a national conference. The hotel is beautiful and accomadations clean and comfortable. The highlight for me was meeting Jaela Williams at the Bell Desk who was super helpful and sweet.
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