Prime Plaza Hotel Sanur – Bali

Hotels
Prime Plaza Hotels & Resorts
8.6 (2376 reviews)
Jalan Hang Tuah 46 Sanur, Bali , Sanur , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Great amenities
Delicious food
Cons:
Small bathroom
Slight odor in rooms
Busy surroundings

Categories

Cleanliness
8.1
A few reviews noted cleanliness positively but also mentioned minor issues like an unpleasant smell in the room.
Service
9.1
Excellent service noted in multiple reviews with comments on staff being friendly and helpful.
Location
8.6
Proximity to the beach and local attractions was mentioned positively, but some noted busy surroundings.
Room Quality
8.6
Rooms were generally comfortable, though some mentioned minor issues like a sagging mattress.
Amenities
8.6
Amenities were appreciated, especially the pool and dining options.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast received positive remarks for variety and quality.
Overall Experience
8.6
Most reviews indicated a very positive overall experience, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Luxurious Balinese-style Accommodation
Nestled in tropical gardens near Sanur Beach, Prime Plaza Hotel Sanur - Bali offers elegant rooms with marble flooring and free WiFi. Enjoy views of the palm-lined pool and gardens from your spacious room furnished with fine furnishings and cotton duvets.

Abundant Facilities for Relaxation and Recreation
Indulge in spa treatments, dine at two restaurants, or swim in the 110-metre free-form pool with a pool bar. Stay active at the fitness centre with tennis courts, a hot tub, and a sauna. The hotel's spa also features a beauty salon for your convenience.

Convenient Location and Exceptional Service
Benefit from a free shuttle to Sanur area and explore shopping and cultural options easily. With a friendly tour desk, live entertainment at the lobby bar, and modern amenities in every room, Prime Plaza Hotel Sanur - Bali ensures a memorable stay.

Book now for a truly unforgettable experience at Prime Plaza Hotel Sanur - Bali!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As required by Indonesian Government, all guests must scan on Peduli Lindungi QR code that’s available at the lobby area. Further instructions will be provided by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for Rp 600,000 per person per night when using an existing bed.
    People 3 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2376 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Sonia family_with_children au
7
Pros:

Beds were very comfortable. Location great, pool was great, staff was lovely and accommodating.

Cons:

The elevators weren't working hard with baby.
Rooms were too far from each other when it asked to be close together. Buffet breakfast was average, drinks were too strong that you couldn't drink, aircon in room wasn't great.

2026-03-14 via Nuitee
A
Anna couple nl
6
Wouldn’t choose it again for myself in Sanur
Pros:

The hotel is huge but facilities are old and need renovation. Location is fine, walking distance to the beach. But I’ve realised I could get a better option money wise. I liked sauna and gym area more less but also all machines in the gym are super old.

Cons:

Windows couldn’t be opened, smelly dirty ambiance in the rooms. Hotel is like that family all in resort with lots of smokers in the lobby. Wasn’t my vibe at all.

2026-03-14 via Nuitee
A
AnneS530 Business Birmingham, Alabama
10
GREAT hotel in Bali!
Pros:

Prime Plaza was an incredible hotel to stay in for our stay this week. The cleanliness was extraordinary! The staff was very kind throughout our stay. I highly recommend this hotel as it is easy walk to beach for food and entertainment. The conference room space was super for our needs.

2026-03-13 via Tripadvisor
L
Lalie solo_traveller be
8
Très bien
Pros:

L’hôtel est parfaitement situé pour le prix, seulement 5min à pied jusqu’à la mer. Le personnel est très serviable. Le petit déjeuné est très fourni et vraiment bon. L’hôtel est propre.

Cons:

L’hôtel était en travaux lors de mon séjour ce qui engendrait quelques nuisances sonores.

2026-03-10 via Nuitee
R
Ruth couple gb
9
Excellent hotel amenities and brilliant staff.
Pros:

Food was fabulous. Breakfast huge and varied. We ate at the restaurant a couple of nights in the evening and the quality of the chef and the service staff was excellent.

Cons:

Nothing. We hope to be back again !

2026-03-10 via Nuitee
A
AndrewCWalker couple au
9
Very good place to stay.
Pros:

Excellent service. Very friendly. Good value. Good environmental awareness.

Cons:

Pool not open until 9am.

2026-03-10 via Nuitee
A
Anel family_with_children kz
8
Pros:

Everything is great

Cons:

The room was pretty far from lobby

2026-03-09 via Nuitee
M
marinasI1511BJ Family
10
Will repeat again!
Pros:

Very good place, so near to other tourism destination.

2026-03-07 via Tripadvisor
J
James couple fr
10
2026-03-04 via Nuitee
R
Ryan D'Gama family_with_children nz
10
An excellent stay at Prime Plaza Hotel, Sanur.
Pros:

The rooms were clean, comfortable and spacious. The facilities including the pool and Gym were very good.

The staff were accommodating with a slightly earlier check in. Staff right across the hotel were friendly and professional.

The location of the hotel was good. It was a short 5 minute walk to the beach and restaurants.

Cons:

Nothing really that we didn't like.

The hotel exceeded our expectations.

2026-03-03 via Nuitee
S
suzanne family_with_children nl
10
Fantastisch top geweldig
Pros:

Top hotel met goed en vriendelijke mensen van het hotel.wij hadden een kamer beneden bij de bar en restaurant voor 100 euro per nacht geweldig .
Hartelijke groetjes Suzanne Dijkgraafn8ks top hotel alles prima kassie

Cons:

Niks viel tegen alles was top fantastisch geweldig prima kassie

2026-03-02 via Nuitee
K
kwangmin family_with_children kr
10
2026-03-02 via Nuitee
D
darma family_with_children id
10
2026-03-01 via Nuitee
A
Andrea solo_traveller au
9
2026-02-28 via Nuitee
S
Suzie family_with_children au
10
2026-02-26 via Nuitee
J
Jon solo_traveller gb
8
2026-02-26 via Nuitee
I
InspireTravelers couple cl
7
Pros:

Very clean, very close to the Harbour and in walking distance to the beach. Has everything you need inside of the hotel. Swimming pool, bar restaurant.

Cons:

We couldn't change the Air-conditioning temperature. And some elevators didn't worked.

2026-02-26 via Nuitee
C
Christine couple au
10
Great resort
Pros:

Well maintained building, large and attractive grounds and pool.
Comfortable beds and room.
Great hot, cold & room temperature water facilities.

Cons:

Nothing

2026-02-26 via Nuitee
D
diane family_with_children ca
7
Pros:

excellemte nourriture et service

Cons:

pas denparasol a la piscine

2026-02-25 via Nuitee
V
Véronique couple gp
8
Très bien
Pros:

Parfait pour une étape pour prendre le bateau pour les îles Nusa
Proche de l’embarcadère et des restos

Cons:

RAS

2026-02-23 via Nuitee