Prime Plaza Hotel Sanur – Bali

Hotels
•
Prime Plaza Hotels & Resorts
8.6 (2376 reviews)
Jalan Hang Tuah 46 Sanur, Bali , Sanur , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Great amenities
Delicious food
Cons:
Small bathroom
Slight odor in rooms
Busy surroundings

Categories

Cleanliness
8.1
A few reviews noted cleanliness positively but also mentioned minor issues like an unpleasant smell in the room.
Service
9.1
Excellent service noted in multiple reviews with comments on staff being friendly and helpful.
Location
8.6
Proximity to the beach and local attractions was mentioned positively, but some noted busy surroundings.
Room Quality
8.6
Rooms were generally comfortable, though some mentioned minor issues like a sagging mattress.
Amenities
8.6
Amenities were appreciated, especially the pool and dining options.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast received positive remarks for variety and quality.
Overall Experience
8.6
Most reviews indicated a very positive overall experience, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Luxurious Balinese-style Accommodation
Nestled in tropical gardens near Sanur Beach, Prime Plaza Hotel Sanur - Bali offers elegant rooms with marble flooring and free WiFi. Enjoy views of the palm-lined pool and gardens from your spacious room furnished with fine furnishings and cotton duvets.

Abundant Facilities for Relaxation and Recreation
Indulge in spa treatments, dine at two restaurants, or swim in the 110-metre free-form pool with a pool bar. Stay active at the fitness centre with tennis courts, a hot tub, and a sauna. The hotel's spa also features a beauty salon for your convenience.

Convenient Location and Exceptional Service
Benefit from a free shuttle to Sanur area and explore shopping and cultural options easily. With a friendly tour desk, live entertainment at the lobby bar, and modern amenities in every room, Prime Plaza Hotel Sanur - Bali ensures a memorable stay.

Book now for a truly unforgettable experience at Prime Plaza Hotel Sanur - Bali!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As required by Indonesian Government, all guests must scan on Peduli Lindungi QR code that’s available at the lobby area. Further instructions will be provided by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for Rp 600,000 per person per night when using an existing bed.
    People 3 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2376 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
R
rupalg2026 • Solo travel
10
Happy solo staycation on Valentine weekend 💛💚💙
Pros:

Exceptional service - was made to feel so comfortable as the staff are so caring & bubbly which is much needed when travelling solo. 5 mins walk from the beech, & 15 mins walk from harbour - ideal for day trips to the islands. Very safe area.

2026-02-15 • via Tripadvisor
A
Andrea • extended_group • au
4
Couldn’t wait to leave
Pros:

Breakfast was very ordinary and the location wasn’t what we expected

Cons:

Renovations going on everywhere , it was noisy if I had know this was going on we would not have stayed

2026-02-11 • via Nuitee
M
Marie • couple • de
7
2026-02-09 • via Nuitee
K
Kazuyuki • solo_traveller • jp
8
快適に、過ごせました。
Pros:

スタッフが親切でした。
部屋も広く、清潔に保たれてました。

Cons:

ホテル周辺の歩道の状態が悪く、また街灯が暗いので夜歩くと躓きやすい。

2026-02-09 • via Nuitee
R
R4648XWpriyankar • Family
10
Relaxing, perfect for family.
Pros:

Comfortable rooms,good breakfast.
Staff super friendly and helpful. Beautiful surroundings and gardens with a lovely bar with the best happy hour deals. Everyone is so accommodating and friendly. Would definitely return.

2026-02-01 • via Tripadvisor
R
Renica • family_with_children • au
8
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
R
Renica • couple • au
8
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
M
Munckton • family_with_children • au
10
2026-01-29 • via Nuitee
R
Renica • family_with_children • au
8
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
W
widiek2026 • Business
10
good stay in bali
Pros:

pleasant stay, very well!
everything was great, staff are all nice, rooms are clean, great view, near from the beach!!!

2026-01-28 • via Tripadvisor
A
Apriliana • couple • au
10
This is my 2nd time stay in this hotel. And we will be back…
Pros:

The location very easy to go anywhere. My husband like the gym room. Every day he always go to gym. He said the gym room better than hyatt bali.

2026-01-27 • via Nuitee
C
Chantal • extended_group • nl
9
Heerlijk verblijf en overal dichtbij
Pros:

Het personeel was uitmuntend, vriendelijk en gastvrij.
We hadden voor 3 dagen geboekt en uiteindelijk verlengd met een week.
Hotelkamer was netjes en ruim.
Goed restaurant, betaalbaar en smaakvol.

Cons:

De kamers mogen wel wat moderner.

2026-01-27 • via Nuitee
S
Stefan • solo_traveller • rs
9
Pros:

Odlicna lokacija
Ljubazno osoblje
Odlicyn bazen
Odlicny hrana pored bazena

Cons:

Nemaš gde da osušis mokre stvari a kada izbsces ispres sobd osoblje hotela insistira da se stvsri pomere.
To je jedina zamerka bice vam stvari mokre svs vreme boravka.

2026-01-25 • via Nuitee
I
I Made Harta • extended_group • id
9
2026-01-22 • via Nuitee
T
Toni • couple • au
7
ok for a 1 night stay
Pros:

Close to ferry port

2026-01-22 • via Nuitee
M
Mark • couple • gb
8
Relaxed in the hotel. Too many touts outside the property.
Pros:

Gym, Pool and Reception area.

Cons:

Pillows very hard. Rooms need a little updating. Too many people wanting your business outside the property, there was no peace when walking around. For that reason I won’t be returning to Sanur.

2026-01-22 • via Nuitee
M
milican2026 • Friends getaway
10
Sanur
Pros:

Great! Beautiful and clean, few things fir fun.
Greqt food.
Great stuff.
Everyone are very polite and kind😊

2026-01-20 • via Tripadvisor
H
Happiness35412066135 • Family
10
Sanur
Pros:

Exellent experienc🥰
Good food
Good service
Very good brekfast

2026-01-20 • via Tripadvisor
A
ADELE • family_with_children • fr
7
2026-01-20 • via Nuitee
Y
YUN MYUNGSU • family_with_children • kr
8
Pros:

Хороший персонал внимательный ,удобные время завтрака

2026-01-20 • via Nuitee