SpringHill Suites by Marriott Lansing West

Hotels
SpringHill Suites
8.3 (393 reviews)
111 South Marketplace Boulevard , Lansing , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Hot tub jets not working
Poor lighting in parking area
Negative staff interactions

Categories

Cleanliness
8.05
Rooms were clean, but there were issues with maintenance.
Service
9.05
Staff was welcoming and accommodating, but some visitors had negative experiences.
Location
8.55
The hotel location is convenient and pleasant, although parking can be unsafe.
Room Quality
8.05
Rooms are spacious and comfortable, but amenities like the hot tub were not maintained.
Amenities
7.55
The lack of operational hot tub jets was disappointing for several guests.
Value for Money
8.05
Price was a concern for some guests, especially during peak times.
Food and Beverage
8.55
Breakfast received positive feedback, though some guests found it limited.
Overall Experience
8.55
A generally positive stay with some notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:43

Property Description

Luxurious All-Suites Hotel in Lansing
Located just 6 miles from Capital City Airport, the SpringHill Suites by Marriott Lansing West offers a lavish stay experience.

Top-Notch Amenities
Indulge in the convenience of an indoor pool, a well-equipped gym, and a microwave in every suite. The suites also boast a refrigerator, coffee maker, cable TV, and a minibar.

Delightful Dining and Leisure
Start your day with a hot breakfast buffet and enjoy complimentary coffee in the lobby. Unwind at the onsite bar with a selection of cocktails and beer. Additionally, take advantage of the 24-hour fitness center, hot tub, business center, and meeting facilities.

Book now to experience the perfect blend of comfort and luxury at SpringHill Suites Lansing!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2027-12-31 until 2026-03-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAN

Location

Guest Reviews

8.3
Based on 393 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
G
Gerald solo_traveller us
10
Pros:

Friendly, clean , early access to my room

Cons:

Nothing to not like

2026-08-06 via Nuitee
C
Charles solo_traveller ca
10
Amazing
Pros:

Amazing place !

Cons:

Nothing .

2026-08-04 via Nuitee
P
Pam family_with_children us
10
2026-08-03 via Nuitee
K
Krishrion couple us
5
Just ok, but wouldn't return.
Pros:

The lobby was clean and breakfast area was maintained well.

Cons:

They obviously used AI or a filter. Looking run down in some areas (corners, bathroom shower area, nightstand).

2026-08-03 via Nuitee
H
Humberto solo_traveller us
10
2026-07-25 via Nuitee
M
Myers couple us
10
2026-07-25 via Nuitee
S
Scott solo_traveller us
7
Pros:

Comfortable beds.

Cons:

Hot tub broke. No jets. I specifically booked it for the hot tub.

2026-07-12 via Nuitee
F
Faith Charity Jane couple us
10
2026-07-10 via Nuitee
M
Mary solo_traveller us
9
100% Satisfied!!
Pros:

The location was spot on to everything that you would want in a 3 mile radius of this destination. Not to mention you're only 15min away from the Capital and 25min from MSU Campus. Everything was clean and smelled fresh. That's starting from the front lobby to the pool, to the elevator, rooms and even the hallways going to your room. Even the pool area was clean and the hotel provided towels for their guests.

Cons:

There was absolutely NOTHING that I didn't like about this hotel. I am a HUGE germaphobe when it comes to staying in a hotel. And I can usually find a few things that make me feel uncomfortable. Like a dirty shower floor, stains on the carpet, foul or musty smells from the hallway going to your rooms. There was/is literally NOTHING!

2026-07-09 via Nuitee
E
Eddie couple us
8
2026-07-09 via Nuitee
M
Morrison family_with_children us
10
We will stay again on our next trip to see my family
Pros:

Very clean

Cons:

N/A

2026-07-08 via Nuitee
S
Scott couple us
9
2026-07-07 via Nuitee
M
Magdalena solo_traveller ca
10
Great place
Pros:

Room was clean and smelled good when we arrived. Front desk staff was always there and available, professional and friendly.
Great location, plaza with Walmart five below etc 2 minutes down the street. Close to the freeway.

Cons:

Nothing to dislike

2026-07-06 via Nuitee
A
Amanda solo_traveller us
10
2026-07-04 via Nuitee
K
Kimberly couple us
8
2026-07-04 via Nuitee
B
Bruce extended_group us
9
2026-06-25 via Nuitee
A
Ana couple us
9
Quiet and clean spacious room
Pros:

Super clean, very quiet and spacious room.

Cons:

Room layout is different from what you would expect but it works.

2026-06-19 via Nuitee
P
Peterson solo_traveller us
9
Pros:

It was clean and quiet

Cons:

Nothing that stands out

2026-06-15 via Nuitee
A
April family_with_children us
9
Always a great stay at Springhill Suites
Pros:

Was clean, nice staff and great amenities

Cons:

All was good

2026-06-15 via Nuitee
N
Nancy couple us
10
Would stay again. Beautiful room and comfortable beds. Staff was outstanding.
Pros:

The waffle area needed to be kept clean. The eggs were just okay. I did have a small bug run out from under the coffee cups. Area was clean.

Cons:

in room coffee.

2026-06-14 via Nuitee