Rembrandt Hotel Atsugi

Hotels
7.8 (1232 reviews)
Naka-cho 2-13-1 , Atsugi , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Welcoming reception
Good food quality
Convenient location
Cons:
Dirty room
Rude front desk service
Overpriced breakfast

Categories

Cleanliness
6.7
Comments about dirty room and unpleasant odor affecting cleanliness.
Service
8.2
Mixed experiences; some staff were kind, but front desk service was noted as rude.
Location
8.7
The hotel benefits from being close to the train station and dining options.
Room Quality
6.2
Many complaints about the room being inaccurately portrayed and unclean.
Amenities
8.2
Good amenities like air purifiers, though some outdated aspects exist.
Value for Money
7.7
Some opinions indicate that certain elements like breakfast prices felt high.
Food and Beverage
8.7
Positive feedback about the quality of food served in the restaurant.
Overall Experience
8
A mixed experience highlighting both good and poor points about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:11

Property Description

Luxurious Accommodation and Convenient Location

Relaxation and Dining Options
The hotel boasts a relaxation massage salon, 4 restaurants, and a bar for guests to unwind and enjoy delicious meals.

Convenient Amenities and Services
Guest rooms are equipped with modern conveniences like a flat-screen TV, air purifier/humidifier, and free Wi-Fi. The 24-hour front desk offers in-room massage services and luggage storage for added convenience.

Experience comfort and convenience at Rembrandt Hotel Atsugi. Book your stay now to enjoy a memorable experience.

Important information:

Late check-out are available at an additional charge. Please inquire at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

7.8
Based on 1232 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 6.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8
裕香 • extended_group • jp
8
2026-02-13 • via Nuitee
Y
yae • solo_traveller • jp
7
Pros:

部屋が広くて色々設備が整ってる

2026-02-13 • via Nuitee
M
momiyama • solo_traveller • jp
10
Pros:

綺麗。厳かな雰囲気がありました。

2026-02-12 • via Nuitee
H
HITOSH • solo_traveller • jp
3
Cons:

空気清浄機は部屋と廊下にありましたが、タバコ臭かったです。地下駐車場代金は別会計だったのに驚いた。

2026-02-11 • via Nuitee
W
wakayama • couple • jp
10
2026-02-11 • via Nuitee
ソ • couple • jp
7
2026-02-10 • via Nuitee
T
Tachibana • solo_traveller • jp
5
ビジネス利用である。
Pros:

駅、繁華街から近く使いやすい。

Cons:

風呂場に前客の毛が落ちており、多少気になった。

2026-02-10 • via Nuitee
N
NARITA • family_with_children • jp
4
2026-02-08 • via Nuitee
M
MUTSUMI • couple • jp
7
朝食バイキングは改善して欲しい。
Pros:

リーズナブルな値段。
駐車場が地下にあり便利。
駅や繁華街に近いこと。

Cons:

朝食時の給仕の担当者が少なく、ご飯の補充など遅かったこと。

2026-01-31 • via Nuitee
Y
Yuka • couple • jp
10
2026-01-28 • via Nuitee
T
Toshie • couple • jp
8
2026-01-22 • via Nuitee
A
asako • couple • jp
5
2026-01-20 • via Nuitee
H
Hironobu • couple • jp
5
普通
Pros:

部屋が広い

Cons:

設備

2026-01-19 • via Nuitee
R
rie • family_with_children • jp
9
2026-01-19 • via Nuitee
M
masamitsu • family_with_children • jp
7
Cons:

ベットのところにコンセントとLAN差込口があるとよかった

2026-01-19 • via Nuitee
J
Jelena • solo_traveller • at
9
Great “old-fashioned” hotel
Pros:

The location is great, close to many restaurants and Hon-Atsugi station. Room is decent in size, there is even a small wardrobe there, which is good. There’s no iron, but I kindly asked for it at the reception and they gave it to me. Room was cleaned every day (trash bins were emptied, bed was arranged, sink in the bathroom was cleaned). They would even turn on the humidity-regulation device, so I would have a nice air when I arrive, which is really kind. Staff was kind in general. Despite some minor flaws, I would still recommend staying in this hotel.

Cons:

It would be nicer if the staff knew english a bit better. Also, I could feed some kind of smell in the room…I would say like someone at certain point smoked cigarettes in there (if it was a smoking room at one point, in the past), and now even if the room is a non-smoking one, you can still feel the smell from before.

2026-01-19 • via Nuitee
R
RYOTA • solo_traveller • jp
8
2026-01-19 • via Nuitee
M
Mitobe • family_with_children • jp
8
2026-01-19 • via Nuitee
Y
Yumiko • family_with_children • jp
8
気持ち良く滞在出来ました。
Pros:

夜遅いチェツクインになるため電話連絡した際、気を付けて来られてくださいとの心配りの言葉をいただいて、遅くなることの不安な気持ちを和らげることが出来ました。

Cons:

宿泊初日夜遅くに到着しましたけど、フロントの女性がお疲れだったのか表情が固かったのが気になったことと、駐車料金が高いなと感じました。

2026-01-19 • via Nuitee
F
fujii • extended_group • jp
9
リーズナブルだった
Cons:

シャワー室に換気扇がなかった、もしくは動いてなかった

2026-01-19 • via Nuitee