Holiday Inn Express Newton Falls by IHG

Hotels
Holiday Inn Express
8.6 (133 reviews)
4185 State Route 5, Newton Falls, Ohio, 44444 , Newton Falls , US

Facilities

Fitness facilities
No single-use plastic straws
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Fitness facilities
ATM/banking
Conference space
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean room
Pleasant staff
Great breakfast
Convenient location
Cons:
Noise from traffic
Cleanliness issues in room
Unfriendly service reported

Categories

Cleanliness
7.74
Some cleanliness issues were reported, including dirty washcloths and bathroom leaks.
Service
9.21
Staff were described as friendly and accommodating.
Location
8.25
Convenient location but noisy due to proximity to the freeway.
Room Quality
8.2
Rooms were generally clean and prepared, with some minor repairs needed.
Amenities
8.73
Amenities like the indoor pool were appreciated, though slightly outdated.
Value for Money
8.69
Overall good value considering the accommodations and service.
Food and Beverage
9.24
Breakfast was highly praised, with comments on quality and variety.
Overall Experience
8.71
Generally positive experience with some concerns about cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:21

Property Description

Indulge in Relaxation and Fitness
Experience leisure with an indoor pool and a 24-hour fitness center. Unwind and stay active throughout your stay.

Convenient Amenities at Your Fingertips
Enjoy complimentary wireless internet, room service, and a vending machine. Benefit from a 24-hour business center, newspapers in the lobby, and a 24-hour front desk.

Ideal for Events and Meetings
With a banquet hall, conference space, and meeting room, plan your gatherings seamlessly. Ample parking and proximity to major attractions provide added convenience.

Book your stay now at Holiday Inn Express Newton Falls, an IHG Hotel for a memorable experience in Newton Falls.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 133 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
D
Dawn
10
Nice place
Pros:

Great spacious rooms and good hot breakfast. Clean and comfortable

2025-10-05 via Nuitee
J
James partner
10
Pros:

Our room was clean & comfortable throughout our stay. The staff was terrific in helping with a mistake on our reservation, making our stay worry-free.

2025-10-01 via Nuitee
L
Linds family
10
Pros:

Close to expressway and clean

2025-09-30 via Nuitee
R
Richard family
10
Pros:

Clean room, pleasant staff, and had fun

2025-09-24 via Nuitee
J
Julie
10
Great place!
Pros:

Everything was wonderful. Housekeeping supervisor needs to inspect closer. I took a bath. It allowed me to see under the bowl, safety bar, etc. Dawn was very polite and accommodating.

2025-09-21 via Nuitee
T
Timothy partner
10
Pros:

Great stay with zero issues. We stayed for 4 nights and had zero disturbances.

2025-09-08 via Nuitee
N
Nancy
8
Pros:

Staff was great!

2025-09-05 via Nuitee
T
Terence
10
Pros:

Friendly staff. Room clean and ready. Check in time within five minutes.

2025-09-05 via Nuitee
N
Neil family
10
Pros:

Stayed in an accessible room for my mother who uses a walker. Room was large with lots of room to move around. Only issue was the toilet was coming loose, I told the front desk so they can fix it.

2025-09-03 via Nuitee
P
Phyllis family
10
Pros:

Other than the toilet kept plugging up and we had to go get a plunger everything was fine

2025-09-01 via Nuitee
A
AUGUSTO family_with_children
10
Pros:

I just stood there to visit family. I only was there when it was time to sleep. I did use there indoor pool it was nice little out dated but we managed.

2025-08-31 via Nuitee
C
Chelsea partner
2
Pros:

We came into a room that had dirty wash clothes hanging from the shower curtain. These white wash cloths were turning black from sitting there so long and being so dirty. We contacted the front desk staff and they would not accommodate us to a freshly cleaned room. We also had to ask for and change our own sheets. Will not be rebooking

2025-08-24 via Nuitee
J
Jennifer family
10
Pros:

I have stayed here before but this time was the first time it was very noisy with traffic. The difference was we had a room in the front of the hotel facing the highway. For a quieter stay ask for a room away from the highway.

2025-08-24 via Nuitee
J
Jenifer partner
8
Pros:

Everything was clean but the bathroom needed a bit of attention. The toilet leaked, not badly and the shower head detached from the wall.

2025-08-18 via Nuitee
J
Joyce family
8
Pros:

Breakfast was great, rooms clean.

2025-08-15 via Nuitee
K
Kassidy partner
10
Pros:

Very nice stY

2025-08-13 via Nuitee
V
VICTOR partner
10
Pros:

Great breakfast!

2025-08-10 via Nuitee
T
Timothy
10
Would stay again
Pros:

Breakfast was amazing. Staff was accommodating.

2025-08-05 via Nuitee
B
Bruce
6
Pros:

It is located between the two freeway lanes so there is no escaping the noise.

2025-08-03 via Nuitee
W
Wonki
4
Pros:

Unfriendly service. Very unclean in the breakfast area.

2025-07-29 via Nuitee