Holiday Inn Express Hotel & Suites West Monroe by IHG

Hotels
•
Holiday Inn Express
8.6 (170 reviews)
603 Constitution Drive , West Monroe , US
+1 318-807-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional, friendly staff (KC, Kailey, Megan, Paige)
Clean rooms noted by multiple guests
Great pool
Free/pleasant breakfast
Convenient location
Comfortable beds/rooms
Cons:
Occasional cleanliness issues (odor on arrival, shower spots)
Value concerns / one bait-and-switch booking complaint
Safety issue: back door to parking lot left open
Elevator noted as a con

Categories

Cleanliness
7.5
Mixed sentiment: multiple guests praised 'very clean' rooms, but several reports noted an initial bad odor and showers with areas that appeared unclean.
Service
9.6
Very strong service: numerous mentions of staff (KC, Kailey, Megan, Paige) being friendly, helpful, attentive, and smoothing check-in/out.
Location
9.1
Positive: several guests called the hotel conveniently located and listed Location as a pro.
Room Quality
8.8
Generally comfortable rooms and beds ('comfy', 'homelike'), though an isolated report of being placed in a motel-style room and some initial odor complaints.
Amenities
9
Positive: pool repeatedly praised as 'awesome' and free breakfast noted as a consistent plus.
Value for Money
7.2
Mixed-to-negative: some guests felt the hotel was pricey; one strong complaint described a bait-and-switch booking experience.
Food and Beverage
8.6
Fairly positive: breakfast described as decent with specific positives (turkey sausage, egg-white omelettes).
Overall Experience
9
Overall positive stays for most guests due largely to excellent staff and amenities, despite a few cleanliness and value concerns and one serious booking complaint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Spacious Rooms with Free Wi-Fi and Outdoor Pool
Experience comfort and convenience at the Holiday Inn Express Hotel & Suites West Monroe. Each room is equipped with free Wi-Fi, a work desk, and a seating area. Relax by the outdoor pool or explore the nearby Northeast Louisiana Children’s Museum.

On-Site Amenities for Relaxation and Productivity
Take advantage of the sun deck, fitness center, and nature trail during your stay. Need to catch up on work? The full-service business center is open 24/7. Unwind in the poolside seating area or fire up the barbecue grills for a delightful evening.

Convenient Location and Complimentary Breakfast
Located just a short drive from Monroe Regional Airport and the Links At Muny Golf Course, this hotel offers easy access to local attractions. Start your day right with a daily continental breakfast. Book now for a memorable stay at West Monroe Holiday Inn Express Hotel & Suites.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Location

Guest Reviews

8.6
Based on 170 reviews
Cleanliness: 7.5
Service: 9.6
Location: 9.1
Room Quality: 8.8
Amenities: 9
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 9
W
William • extended_group • us
7
Pros:

Location

Cons:

Elevator

2026-10-15 • via Nuitee
G
Gracie • couple • us
6
Our stay was pleasant but not great considering the price
Pros:

Staff were soooo friendly and helpful. Bed was pretty comfy too.

Cons:

It was not as clean as I was expecting, considering how much we paid for it especially. Our shower still had places that looked a bit gross. It was okay, but not what I expected. And our room smelled bad when we first arrived, not sure what the smell was, just a weird, bad odor.

2026-09-19 • via Nuitee
V
vincent • family_with_children • fr
9
2026-08-16 • via Nuitee
D
Dalton • family_with_children • us
10
All in all we had a wonderful stay
Pros:

Pool and breakfast was great the room was very comfortable

Cons:

The back door to the parking lot coming down from the stairs stayed open all night and u could literally walk straight back into hotel without you’re key.. not safe at all anyone could enter and that’s not safe… maybe fix the doors coming from outside to where only guests that have key cards may enter that’s the safest way

2026-07-25 • via Nuitee
B
brandonsN4013PA • Family
10
Best hotel
Pros:

Kailey was amazing and place is spectacular!!

2026-07-15 • via Tripadvisor
E
Etavian • family_with_children • us
10
2026-07-09 • via Nuitee
K
Kishea • solo_traveller • us
10
2026-07-06 • via Nuitee
K
Kory • family_with_children • us
10
It was definitely an awesome experience and we will definitely be back.
Pros:

Super clean, pool was awesome, and it’s always smells good.

Cons:

Kinda pricy, but I understand they have to money.

2026-07-04 • via Nuitee
B
Brenda • family_with_children • us
10
2026-07-03 • via Nuitee
T
Trevor • solo_traveller • us
10
2026-06-23 • via Nuitee
L
L8909MGrichardw • Family
2
Bait and switch.
Pros:

Called to request a room. Was quoted a price of 299.00. I said that was too high. They asked me what I wanted to pay. I said $150. They preceded to book me place called Cypress Inn. They said it was a 5 star rated place. When we arrived at this dump it was a MOTEL. The kind of motel that charges by the hour. I did not want or agree to a motel.

2026-06-12 • via Tripadvisor
J
Jesseca • extended_group • us
10
2026-06-09 • via Nuitee
D
damiand789 • Business
10
Exceptional Service
Pros:

KC has been amazing. She has been helping me since before I even arrived making my stay a pleasurable one. Then when I came to her about a serious concern she handled both professionally and with expediency. The staff as a whole have been great and show genuine concern for their guests

2026-06-07 • via Tripadvisor
8
891ceciliak • Friends getaway
10
Megan is amazing
Pros:

Great, amazing, beautiful, comfy, homelike this was all because of Megan

2026-05-31 • via Tripadvisor
Z
Z193VYbrittanyk • Family
10
Great front desk service
Pros:

Megan at the front desk was so helpful and sweet. She took great care of us. Then Megan on night shift was amazing as well. I will definitely come back.

2026-05-31 • via Tripadvisor
V
Victor • solo_traveller • us
10
2026-05-31 • via Nuitee
Q
Quincy • family_with_children • us
10
2026-05-28 • via Nuitee
K
K6290VDjoshb • Family • Fort Walton Beach, Florida
10
Great service
Pros:

Great location and staff. Paige was very welcoming and kind at check in

2026-05-26 • via Tripadvisor
K
Kathy • solo_traveller • us
10
2026-05-26 • via Nuitee
K
kenyag444 • Couples • Dallas, Texas
10
Weekend trip
Pros:

Hotel was clean and conveniently located. Kailey and KC was extremely nice and helpful at the front desk. Made check in very smooth. Free breakfast was decent. Room was well kept.

2026-05-25 • via Tripadvisor