Country Inn & Suites by Radisson, Council Bluffs, IA

Hotels
Country Inn & Suites by Radisson Americas
8.5 (1145 reviews)
17 Arena Way , Council Bluffs , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Comfortable rooms
Cons:
Cleanliness issues
Breakfast could be better
Some hard beds

Categories

Cleanliness
6.75
Multiple reviews indicated issues with cleanliness, including a dirty toilet and hair in the shower.
Service
9.25
Many reviews praised the pleasant and helpful staff, contributing to a positive stay.
Location
9.25
The location received high marks for convenience and proximity to local attractions.
Room Quality
8.25
Rooms varied; while some were comfortable, issues with the cleanliness and maintenance affected overall sentiment.
Amenities
8.75
Amenities like the spa and pool were noted positively; some concerns about pool temperature were mentioned.
Value for Money
9.25
Guests generally felt they received good value for their stay based on room size and location.
Food and Beverage
7.75
Breakfast was appreciated but there were some complaints about its quality and variety.
Overall Experience
8.75
Overall, experiences were positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:32

Property Description

Convenient Location
Located adjacent to the Mid-America Center, our hotel in Council Bluffs, Iowa, offers easy access to nearby attractions like Horseshoe Casino and downtown Omaha.

Comfortable Accommodations
Each guest room at Country Inn & Suites Council Bluffs features free Wi-Fi, cable TV, a microwave, a refrigerator, and coffee-making facilities, ensuring a cozy stay for every guest.

Relaxing Amenities
Indulge in our complimentary breakfast buffet, take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness center and games rooms—there's something for everyone at Council Bluffs Country Inn & Suites.

Book your stay now at our welcoming hotel for a memorable experience in the heart of Council Bluffs!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1145 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 8.75
R
Rials family_with_children us
8
2026-03-28 via Nuitee
M
Michael family_with_children us
8
Council Bluff was Good Enough
Pros:

Close to Zoo
Ample Linnens
Easy Freeway Access

Cons:

Casino traffic noise in rear
So so standard breakfast
Rates steep per value

2026-03-27 via Nuitee
A
Amber family_with_children us
8
2026-03-25 via Nuitee
B
Brad family_with_children us
9
Pros:

Love that I can walk right to the casino!

Cons:

It's not their fault. They had a lot of little kids for a cheer competition

2026-03-20 via Nuitee
A
Ashley family_with_children us
8
Pros:

Proximity to our event at the mid America center.

Hot breakfast was great and check in/out was very speedy!!!

Cons:

Parking gets a bit tough and limited door access to the back parking lot on the south wing of the building.

You can hear a lot of noise in the room.

2026-03-19 via Nuitee
T
trikesha family_with_children us
10
2026-03-16 via Nuitee
R
Reese family_with_children us
9
2026-03-11 via Nuitee
A
Amber family_with_children us
7
2026-03-06 via Nuitee
P
Patricia family_with_children us
10
2026-03-04 via Nuitee
A
Allie couple us
9
2026-03-02 via Nuitee
M
Michelle family_with_children us
7
I will not choose this location again.
Pros:

The room was clean and the staff was friendly.

Cons:

I chose this location due to it being connected to the event center. I was very disappointed that the event center doors were locked and we could not pass through. Therefore we had to walk in the cold to get from place to place. At one point we tried to cross from the event center to the hotel. The doors were unlocked to get into the walkway but when they closed they locked behind us. Then our hotel key would not work to unlock the door to the hotel. We were trapped in there!!!! We had to knock on the glass window until someone passed by and let us out!!!!

2026-03-02 via Nuitee
S
Susan couple us
7
The bed was very hard.
Pros:

Good service.

Cons:

Walls and ceilings insulation lacking-thus every noise above and next to us so we didn’t get much sleep.

2026-03-02 via Nuitee
D
Denise couple us
9
2026-03-01 via Nuitee
B
Brandee couple us
10
The room was wonderful! Clean and beautiful! The hosts were incredible people. Truly wonderful!
Pros:

The room was wonderful! Clean and beautiful! The hosts were incredible people. Truly wonderful!

Cons:

N/A

2026-02-23 via Nuitee
K
Kelly couple us
10
Our family stayed for four days to attend State Wrestling. This our fourth year and we plan to stay here next year. We
Pros:

We love the location and accessibility of this hotel. The staff is always so accommodating.

2026-02-23 via Nuitee
C
Claudia family_with_children us
9
2026-02-22 via Nuitee
H
Helen family_with_children us
6
Needs improvement
Pros:

The breakfast was good and the people working it kept the tables cleaned off and the food stocked.

Cons:

There was dust in high places; top of bathroom cabinet and headboard. Brown specks on wall around toilet.

2026-02-09 via Nuitee
A
Ashley family_with_children us
10
2026-02-09 via Nuitee
J
Jennifer couple us
10
2026-01-30 via Nuitee
C
CARLOS couple us
5
2026-01-29 via Nuitee