Exe Zarzuela Park

Hotels
•
Exe Hotels
8.4 (3289 reviews)
Dario Aparicio, 32 , Madrid , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Comfortable Rooms
Cons:
Breakfast Quality
Limited Amenities
Construction Disruptions

Categories

Cleanliness
8.81
Multiple reviews praised the cleanliness, highlighting it in a positive light.
Service
9.28
Guests consistently mentioned the excellent and attentive service provided by the staff.
Location
8.82
Situated in a quiet area, the location was appreciated, though some noted distance from the center.
Room Quality
8.67
Rooms were described as comfortable and well-maintained.
Amenities
7.8
Some amenities were limited due to renovations, affecting overall satisfaction.
Value for Money
7.86
Several reviews indicated that prices were high for the available services, impacting value perception.
Food and Beverage
7.31
The lack of options and quality in breakfast services received negative feedback.
Overall Experience
8.68
A generally positive stay highlighted by many aspects, though some complaints noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Surrounded by Tranquil Gardens

Modern Rooms and Outdoor Pool
The Exe Zarzuela Park offers modern rooms with air conditioning and a seasonal outdoor swimming pool for guests to relax and unwind.

Convenient Amenities and Dining Options
Guests can enjoy free Wi-Fi, on-site parking, a 24-hour reception, paddle-tennis courts, and a meeting room. The hotel's restaurant serves creative fusion cuisine, with the option to dine on the terrace during summer.

Book your stay at Exe Zarzuela Park to experience a peaceful oasis just 6 km from Madrid city centre, with easy access to local attractions and amenities.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Air conditioning and heating are seasonal, so only one of the two will be in use in the entire facility.
Swimming pool: The pool will be closed from September 2025 to June 2026.

Please note that from 28th March 2025 onwards and until further notice, the restaurant, room service and cafeteria will be closed due to works happening in the hotel
Breakfast will continue to be offered.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Sun, Jun 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3289 reviews
Cleanliness: 8.81
Service: 9.28
Location: 8.82
Room Quality: 8.67
Amenities: 7.8
Value for Money: 7.86
Food and Beverage: 7.31
Overall Experience: 8.68
E
Eva • couple • es
1
Peseteros y todo en obras
Pros:

Nada. Mal trato del recepcionista que me atendió. Cero empatía. Mal educado. Las instalaciones que ofrecían todas en obras. Pagando precios que las incluía.

Cons:

Que aún sabiendo que mi tío estaba enfermo y me marché un día y una noche antes. No tuvieron la consideración de devolverme el dinero. Encima más caro de lo normal para todo lo que ofrecían. Era mentira. No había Cafeteria, todo máquinas. Una vergüenza.

2026-02-14 • via Nuitee
F
Francisco Javier • solo_traveller • es
8
2026-02-13 • via Nuitee
A
angel • solo_traveller • es
10
Muy buena
Pros:

La tranquilidad

Cons:

No tener cafeteria en domingo

2026-02-13 • via Nuitee
T
Tsuran • solo_traveller • bg
10
2026-02-12 • via Nuitee
M
MOISES • couple • es
10
Pros:

La chica de recepción encantadora.
Y el camarero del restaurante cuando fuimos a desayunar inmejorable, súper profesional y no se puede ser más atento.

Cons:

Quizás la almohada pero para gustos...
Otra persona igual le encantan.

2026-02-12 • via Nuitee
R
Rugilė • couple • es
10
2026-02-12 • via Nuitee
C
Carlos • family_with_children • es
10
Hotel supertranquilo.
Pros:

La tranquilidad y silencio del hotel, la cama, que era muy buena, con almohadas muy cómodas. Todo en general. Y, sobre todo el tener aparcamiento gratuito en el recinto del hotel.

2026-02-11 • via Nuitee
F
Francisco Javier • couple • es
7
2026-02-11 • via Nuitee
H
Helen Bell • solo_traveller • es
9
Pros:

La tranquilidad y el trato

2026-02-11 • via Nuitee
M
Michiel • solo_traveller • be
8
2026-02-10 • via Nuitee
J
Joanna • couple • gb
7
Convenient and peaceful
Pros:

It was lovely. A welcoming space

Cons:

No restaurant available at present.
A lot further out and no local restaurants

2026-02-09 • via Nuitee
G
Garcia • couple • es
10
2026-02-09 • via Nuitee
R
Redondo Garrido • extended_group • es
10
2026-02-09 • via Nuitee
M
Martínez Bastida • couple • es
10
Pros:

Hotel que podría ser de 4 estrellas perfectamente.
Es muy bonito y las instalaciones muy limpias. Las habitaciones de tamaño muy correcto y los colchones muy cómodos.
El desayuno es súper completo y tenía mucha variedad tanto de dulce como de salado, y bastante organizado.
Por último, el personal es muy agradable y servicial.
Cabe mencionar la profesionalidad y simpatía del personal de limpieza, concretamente de Lizbeth

2026-02-08 • via Nuitee
E
Elaine • couple • br
10
2026-02-08 • via Nuitee
J
JOSÉ LUIS • solo_traveller • es
10
Pros:

Todo en él y la zona, que es magnífica!.

2026-02-08 • via Nuitee
M
Mara • solo_traveller • it
8
Pros:

Bellissima struttura

Cons:

Lontana dal centro, ma é stata in parte una scelta mia, ristorante chiuso a pranzo e cena...in gennaio, ha causato un po' di problemi.

2026-01-31 • via Nuitee
D
de la quintana rodriguez • family_with_children • es
9
Pros:

Todo

Cons:

Todo bien

2026-01-31 • via Nuitee
A
Alvaro • couple • es
10
Super bien
Pros:

Muy bonito y todo muy limpio y el personal muy agradable

Cons:

Que tenia el restaurante cerrado por obras

2026-01-30 • via Nuitee
G
Gloria • solo_traveller • co
8
2026-01-28 • via Nuitee