Syracuse Grand

Hotels
•
Best Western
8 (259 reviews)
136 Transistor Parkway , Liverpool , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good location
Cons:
Cleanliness issues
Limited amenities
Quality of breakfast

Categories

Cleanliness
7.58
Several comments indicate cleanliness issues, with cobwebs and dust present.
Service
9.55
Staff were consistently described as attentive and accommodating.
Location
9.09
The hotel is conveniently located near attractions.
Room Quality
8.04
Rooms were clean but some fixtures were noted as outdated.
Amenities
6.57
The pool was cold, and there were issues with breakfast supplies.
Value for Money
7.53
The value seems average for the price, but some found it overpriced.
Food and Beverage
7.08
Breakfast options were limited and did not meet expectations.
Overall Experience
8.55
While there were issues, the pleasant staff and overall comfort made for a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Amenities and Comfort
Experience comfort and convenience at Best Western PLUS Liverpool Grace Inn and Suites. Each contemporary room is equipped with cable TV, a refrigerator, coffee maker, and free Wi-Fi. Relax in the indoor heated pool, hot tub, or 24-hour gym during your stay.

Delicious Breakfast and Business Facilities
Start your day right with a hot breakfast and take advantage of the business center for any work needs. Whether you're here for business or leisure, Best Western Liverpool ensures a seamless stay.

Prime Location
Located just an 8-minute drive from Syracuse Hancock International Airport, our hotel offers easy access to Destiny USA, Syracuse University, and New York State Fairgrounds. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 259 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.55
F
Fournier • couple • ca
10
On se revoit en avril 2027 et je répendrai la bonne nouvelle
Pros:

L’accueil, propreté de la chambre, rénovations effectuées, très bon déjeuner!

Cons:

Les crêpes - texture et goût bizarre mais tout le reste était parfait!

2026-04-18 • via Nuitee
K
Kelly • family_with_children • us
10
It was nice
Pros:

Did not make it to breakfast this time but the facility and room were great

Cons:

When I was checking in the person told me that my card on file was declined and when she told me then last four digits I told her I didn't even recognize the card(it wasn't what I used when booking room) and I had my card in my hand the whole time and she refused to run my actual card and made me call booking.com just to in the end run my card that I had in her face the whole time. That was my only issue.

2026-04-18 • via Nuitee
A
Abdou • family_with_children • ca
9
Bien
Pros:

La piscine

Cons:

Le déjeuner

2026-04-17 • via Nuitee
A
AKINWALERE • family_with_children • us
10
2026-04-14 • via Nuitee
C
Christopher • couple • us
10
2026-04-13 • via Nuitee
A
Angela • family_with_children • us
10
Pros:

Everything it’s a very good clean place everything was clean and stuff was excellent breakfast was great quality and plenty to choose from

2026-04-13 • via Nuitee
T
tracey • extended_group • us
4
For the money I thought it would be a little nicer. Breakfast was decent, but not great.
Pros:

Location was easily located off highway and easy for what we needed

Cons:

The room was not clean like other reviews stated. The carpets has stains, the window looked like it was leaking and the bathroom floor was dirty looking and sticky. For the price I expected better.

2026-04-12 • via Nuitee
D
David • family_with_children • tw
9
Pros:

Good pool and hot tub

2026-03-21 • via Nuitee
B
Bartz • family_with_children • us
8
2026-03-21 • via Nuitee
R
Ricky • family_with_children • us
9
2026-03-20 • via Nuitee
E
Eric • family_with_children • us
7
Good value
Pros:

Clean, cheap, comfortable beds

Cons:

Small TV, strange shower head

2026-03-19 • via Nuitee
C
Curtrice • family_with_children • us
10
Nice and clean stay.
Pros:

Price and cleanliness.

Cons:

Pool seemed a bit outdated.

2026-03-19 • via Nuitee
A
Amanda • extended_group • us
8
Cons:

The pool closed early.
And tons of kids running and playing. Couldn't really enjoy the hot tub

2026-03-16 • via Nuitee
L
Laura • family_with_children • us
7
2026-03-16 • via Nuitee
G
Goodrich • family_with_children • us
7
2026-03-15 • via Nuitee
D
Dacia • family_with_children • us
7
Pros:

The swimming pool & breakfast. Staff was amazing & very helpful/friendly.

Cons:

Laundry was not working fully and a bit shabby.
Pool hours are limited.

2026-03-14 • via Nuitee
S
Skye • family_with_children • us
10
2026-03-10 • via Nuitee
P
Paliulis • extended_group • us
8
Overall good
Pros:

The hot food for breakfast and the hot tub!

Cons:

A large stain on the sofa bed mattress

2026-03-09 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-03-09 • via Nuitee
C
Carrie • family_with_children • us
8
My kids enjoyed their birthday there.
Pros:

It was convenient and the price was right.

Cons:

Kids were running up and down the halls on the second floor but that was during the day. It was quiet at night,

2026-03-08 • via Nuitee