Flamingo Cancun All Inclusive

Hotels
7.4 (1493 reviews)
Boulevard Kukulcán Kilometer 11 Zona Hotelera , Cancún , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean beach
Friendly staff
Great location
Good food variety
Cons:
Poor cleanliness in rooms
Long wait times for food
Service inconsistency
Room maintenance issues

Categories

Cleanliness
5.61
Several reviews indicated that rooms were dirty and not well maintained.
Service
8.58
Some staff were pleasant and caring, although some experiences were negative.
Location
9.12
Location is highlighted positively in multiple reviews.
Room Quality
5.57
Issues with the room quality such as cleanliness and maintenance problems were frequently mentioned.
Amenities
8.1
Amenities were indicated but not primarily criticized; pool temperature was a concern.
Value for Money
7.56
Mixed sentiments about value for money connected to service and food quality.
Food and Beverage
6.61
Food quality received criticism regarding variety and service speed in dining areas.
Overall Experience
8.08
Overall experiences varied greatly, with some satisfied guests but significant issues overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:28

Property Description

Beachfront Paradise in Cancun

Luxurious Accommodations: Each guest room at Flamingo Cancun Resort is equipped with air conditioning, a private bathroom, and either a view of the lagoon or the stunning Caribbean Sea.

Relaxation and Entertainment: With 2 outdoor pools including a swim-up bar, a serene oceanfront pool, and a well-equipped gym, guests can unwind and stay active throughout their stay. The hotel also offers a variety of activities and live music for entertainment.

Delightful Dining Options: Indulge in international cuisine at La Fuente Restaurant while enjoying panoramic views of the sea, or savor delicious meals at the beachfront Albatros Restaurant and Bar. End your day with cocktails and music at the Palenque Lobby Bar.

Experience the ultimate beach getaway at Flamingo Cancun Resort - Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $80 MXN, per room, per night will be requested by the property at the check in.

Please note guests will not be refunded for unused nights, including those resulting from delayed check-in or early check-out. Cancelations or changes made after check-in are subject to a penalty of 100% of the room rate.

Mandatory supplement will be charged at check in for New Year's Eve dinner. All reservations during December 31st, $100.00 USD per adult and for children under 6-12 years old $50.00 USD, all reservations in All-Inclusive Plan.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.4
Based on 1493 reviews
Cleanliness: 5.61
Service: 8.58
Location: 9.12
Room Quality: 5.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 8.08
R
Roberta • solo_traveller • it
9
2026-09-17 • via Nuitee
R
Robles • solo_traveller • gt
8
2026-09-15 • via Nuitee
J
Jose Alberto • solo_traveller • mx
6
Pros:

Sus instalaciones.

Cons:

Que te cobran adicional muchas cosas ocultas

2026-09-13 • via Nuitee
C
CHENGJUN • extended_group • cn
2
2026-09-11 • via Nuitee
B
Bryan • solo_traveller • cr
10
Comida excelente, varía por día, las habitaciones muy cómodas y al ser un hotel no tan grande, no es cansado recorrerlo.
Pros:

La atención del personal

Cons:

No tengo nada que decir

2026-09-05 • via Nuitee
J
Jesus • solo_traveller • cl
7
Pros:

La tranquilidad y las comidas

Cons:

Personal de recepción muy desagradables

2026-09-03 • via Nuitee
S
Selenne • solo_traveller • mx
8
Pros:

Las instalaciones

Cons:

El servicio

2026-08-30 • via Nuitee
G
Giulia • solo_traveller • it
9
Tutto bene ma
Pros:

Mi è piaciuta molto la posizione della struttura, la cura dell’ambiente, le camere io ho preso anche una suite direttamente sul loro sito.
Oltre che la stanza qui su Booking.
La posizione della spiaggia (tra l’altro bandiera blu) bellissima e pulitissima con questi super letti.

Cons:

Segnalo un atteggiamento poco gradevole di una signorina che lavorava in sala da pranzo a buffet con la camicia rosa e un tatuaggio sul polpaccio esile dí corporatura non troppo alta.
Si è comportata in modo davvero poco professionale.
Ero seduta dopo che un signore gentilissimo mi ha fatta accomodare e registrata all’entrata, dopo poco lei vede arrivare altri due ospiti (due donne) e lei si era puntata a farmi alzare nel posto in cui ero( un posto da due normalissimo ma vicino al buffet) perché quello era riservato (le signore volevano per forza quello) ci tengo a precisare che erano due signore di 50 anni in salute senza problemi (non mi hanno fatto alzare per esigenza perché avrei compreso) mentre stavo mangiando mi hanno fatto prendere tutte le cose e levata perché aveva urgenza di far sedere queste due donne ( probabilmente gli davano la mancia sotto banco) una vera maleduca anche tutti gli altri camerieri cercavano di dirle qualcosa ma lei era in fissa così.
Ho pagato una suite da 3800€ farmi trattare così mi sembra assurdo

2026-08-30 • via Nuitee
P
perrine • family_with_children • fr
5
Bof
Pros:

Point de chute pour nos dernières 24h avant l’aéroport
Point positif nous avons pu manger notre repas du midi a 15h lors du Check in et y prendre notre dernier repas après le Check out de 12h
Piscines très sympa, accès mer
Buffet et restaurant bien mais pas ouf, surtout le petit déjeuner qui était médiocre

Cons:

Pas d’électricité durant toute la matinée, douche a la lumière du téléphone et sans climatisation
Notre chambre était cote rue, un bouquant il n’y a pas d’autres mots, nous avons très très mal dormi
Literie mauvaise également dans notre lit
Personnel de la réception peu aimable mais pas le cas au buffet par exemple
Parking pas très bien indiqué le Check in est compliqué…

2026-08-29 • via Nuitee
O
Oleksandr • extended_group • ca
10
Pros:

Очень понравилась территория отеля , бассейны ! Чистота просто везде, персонал очень дружелюбный))) Питались по системе все включено - еда просто превосходная и разнообразная. Особое спасибо шеф повару в зале где Шведский стол было все вкусно. Много рыбы. С большим удовольствием вернемся в этот отель еще.

2026-08-25 • via Nuitee
L
Larry • family_with_children • nl
8
2026-08-25 • via Nuitee
E
Edna V • family_with_children • co
7
Definitivamente volvería por la comida y el servicio de los restaurantes. Variada, De buena calidad,
Pros:

Lo mejor: la comida y el servicio de los restaurantes, especialmente la atención y amabilidad de Israel, Daniel, José, Samuel y Raúl.
La disponibilidad de camas en la playa, excelente. La locación: buenísima. La playa siempre limpia y muy tranquila.

Cons:

Lo que dicen del WiFi es verdad, no funciona bien todo el tiempo.
Lo que deben mejorar urgente: el servicio de limpieza de las habitaciones, y en general la disposición y atención de las señoras que arreglan los cuartos. Muy muy regular.

2026-08-24 • via Nuitee
B
Battulga • couple • mn
10
2026-08-24 • via Nuitee
R
RODOLFO • solo_traveller • cr
8
2026-08-23 • via Nuitee
J
Jeanete Nataly • family_with_children • gt
8
Pros:

Ubicación precio

Cons:

Menú poco variado y horario de restaurante muy corto y se acaba muy rápido La comida

2026-08-21 • via Nuitee
C
Carolina • solo_traveller • mx
9
Pros:

La limpieza, excelente servicio de toallas

2026-08-21 • via Nuitee
J
Javier • couple • co
9
excelente sitio para desconectarse
Pros:

las palapas enj la playa

Cons:

todo me gusto

2026-08-20 • via Nuitee
B
Bryan Alexander • family_with_children • mx
10
Lo mejor de lo mejor
Pros:

La atención de los trabajadores y el servicio

Cons:

Todo me gustó

2026-08-19 • via Nuitee
A
Ainhoa • couple • es
10
2026-08-18 • via Nuitee
R
Robles • solo_traveller • gt
8
Pros:

Buena ubicación y muy buen servicio
Sobre todo en restaurante albatros

Cons:

Insistencia de personal de ventas para paquetes de membresías

2026-08-18 • via Nuitee