Flamingo Cancun All Inclusive

Hotels
7.4 (1445 reviews)
Boulevard Kukulcán Kilometer 11 Zona Hotelera , Cancún , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean beach
Friendly staff
Great location
Good food variety
Cons:
Poor cleanliness in rooms
Long wait times for food
Service inconsistency
Room maintenance issues

Categories

Cleanliness
5.61
Several reviews indicated that rooms were dirty and not well maintained.
Service
8.58
Some staff were pleasant and caring, although some experiences were negative.
Location
9.12
Location is highlighted positively in multiple reviews.
Room Quality
5.57
Issues with the room quality such as cleanliness and maintenance problems were frequently mentioned.
Amenities
8.1
Amenities were indicated but not primarily criticized; pool temperature was a concern.
Value for Money
7.56
Mixed sentiments about value for money connected to service and food quality.
Food and Beverage
6.61
Food quality received criticism regarding variety and service speed in dining areas.
Overall Experience
8.08
Overall experiences varied greatly, with some satisfied guests but significant issues overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:28

Property Description

Beachfront Paradise in Cancun

Luxurious Accommodations: Each guest room at Flamingo Cancun Resort is equipped with air conditioning, a private bathroom, and either a view of the lagoon or the stunning Caribbean Sea.

Relaxation and Entertainment: With 2 outdoor pools including a swim-up bar, a serene oceanfront pool, and a well-equipped gym, guests can unwind and stay active throughout their stay. The hotel also offers a variety of activities and live music for entertainment.

Delightful Dining Options: Indulge in international cuisine at La Fuente Restaurant while enjoying panoramic views of the sea, or savor delicious meals at the beachfront Albatros Restaurant and Bar. End your day with cocktails and music at the Palenque Lobby Bar.

Experience the ultimate beach getaway at Flamingo Cancun Resort - Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $80 MXN, per room, per night will be requested by the property at the check in.

Please note guests will not be refunded for unused nights, including those resulting from delayed check-in or early check-out. Cancelations or changes made after check-in are subject to a penalty of 100% of the room rate.

Mandatory supplement will be charged at check in for New Year's Eve dinner. All reservations during December 31st, $100.00 USD per adult and for children under 6-12 years old $50.00 USD, all reservations in All-Inclusive Plan.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1445 reviews
Cleanliness: 5.61
Service: 8.58
Location: 9.12
Room Quality: 5.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 8.08
R
Rodolfo • solo_traveller • mx
9
Molestia con la asignación de mesa
Pros:

Descanso, la comida, breve estancia para descansar

Cons:

No entendí a los meseros, cuando entrabamos curiosamente me tocó casi en todos desayuno, comida cena y en ambos restaurantes que me decían que no me podía sentar en dónde había elegido, en el restaurante de abajo no podía elegirlo pero llegaban los demás y sin problemas podían quedarse ahí, y en el restaurante de arriba me pasó lo mismo, no quise enojarme pero me pasó 5 de 6 veces que fui.

2026-06-24 • via Nuitee
H
Heidy vl • solo_traveller • mx
8
Pros:

Cómodo, las piscinas bajita adecuada para ir con niños

Cons:

Mejorar más variedad de comida

2026-06-22 • via Nuitee
M
Marie-soleil • solo_traveller • ca
1
2026-06-22 • via Nuitee
H
Heidy vl • solo_traveller • mx
8
Pros:

Mucha sombra y pasillos para caminar dentro del hotel sin asolearte tanto

2026-06-22 • via Nuitee
M
Mitzue • extended_group • cr
7
Pros:

Well located. Affordable price and great food.

Cons:

We did not have internet during our stay. People on the front desk were kinda rude when asking them for the internet service and also, our room was not ready until 4pm

2026-06-20 • via Nuitee
S
SimonVargas • couple • br
10
otimo hotel!!!
Pros:

de tudo...perfeito o hotel!!!

Cons:

não tenho nenhuma reclamação

2026-06-16 • via Nuitee
M
Mariano • solo_traveller • ar
8
2026-06-13 • via Nuitee
R
Renato • solo_traveller • br
8
Viagem a Cancun
Pros:

Atendentes muito educados e atencioso

Cons:

Tivemos problemas com o Quarto. Primeiro dia faltou água quente. Segundo dia problemas com ar condicionado. Terceiro dia problemas de uma obras bem em cima do nosso apto. Só melhorou quando fomos transferidos para outro quarto mais apropriado e melhor localizado.

2026-06-13 • via Nuitee
P
Pinayoma • solo_traveller • de
7
2026-05-31 • via Nuitee
D
David • couple • es
8
2026-05-20 • via Nuitee
E
Eleazar • solo_traveller • mx
7
2026-05-13 • via Nuitee
U
Ulises • solo_traveller • mx
10
Pros:

Los restaurantes, las albercas, todas las instalaciones en general, el trato de los meseros y los vigilantes.

Cons:

La limpieza a los cuartos no le pareció excelente.

2026-05-10 • via Nuitee
A
Amerio • couple • ar
10
2026-05-09 • via Nuitee
T
Tiabelle • couple • ca
5
2026-05-04 • via Nuitee
N
Natalia Elizabeth • solo_traveller • ar
8
Maltrato entre empleados
Pros:

La.habitacion muy linda con una.vista increible.

Cons:

El trato de empleados con ellos mismos ..se hacían ver quien. Tenía mas rango para retaar a otro ..eso me.parecio horrible encima adelante de la gente ...miy mal aspecto.

2026-04-29 • via Nuitee
G
Gonzalez • couple • us
9
Pros:

The pool was right in front of our room

2026-04-25 • via Nuitee
N
Narimène • solo_traveller • us
10
2026-04-23 • via Nuitee
C
Cardozo • couple • ar
10
Pros:

Todo

2026-04-21 • via Nuitee
M
Marvin • solo_traveller • hu
9
2026-04-16 • via Nuitee
L
Lara • solo_traveller • de
2
Hotel mit viel ungenutzten Kapital
Pros:

Die Cocktails mit echten Spirituosen, z.B Aperol, Malibu etc. Der Kinderclub und die Cabanas am Strand. Kostenlose Parkgarage. Mietwagenbude schräg gegenüber, aber handeln ! Die Pizza war sehr gut. Ebenfalls der Spielplatz und die Mayashow. Die anderen Shows waren Langeweilig

Cons:

Das Essen war leider jeden Tag identisch. Ich hätte mich über mehr mexikanisches Essen gefreut als nur ab und zu Tacos. Nudeln gab es nur in einer weißen Soße, die keiner mochte. Schön wäre es gewesen, wenn es trockene Nudeln mit verschiedenen Soßen gegeben hätte und abends auch Pommes mit Nuggets für die Kiddies. Das Restaurant, die Bars und die Snackbar waren sehr unorganisiert. Beispielsweise mussten die Kellner aus der Lobby Bar Getränke fürs Restaurant holen, in der Zeit wurden keine neuen Tische eingedeckt und man hat ewig gewartet. Generell war das Personal sehr unmotiviert und absolut nicht engagiert. Die Frau im Kinderclub verstand kein Englisch. Die Algen am Strand wurden nur klein gemacht und am Strand verteilt und nicht entsorgt. Nebenan dagegen der Strandabschnitt war 1a - vielleicht zahlen die besser ;)
2 Typen stehen immer untätig am Strand um, in Sansibar hätten die den Strand wie selbstverständlich sauber gemacht. Generell war das Personal sehr faul. Das Zimmer war alt, kaputt und mega dreckig. Wir hatten überall Haare und ich habe 30min geputzt um es einigermaßen bewohnbar zu bekommen.
Pizza gab es nur bis 18 Uhr, somit war das Restaurant viel zu voll. Snackbar war auch immer zu voll und man musste ewig warten. Unzumutbar mit hungrigen Kindern. Wir wurden immer aufs Restaurant verwiesen, aber da gab es halt weder Pommes, noch Burger. Also alles unlogisch und umständlich organisiert. Eine Bar fehlte definitiv auch am Strand. Man wurde nicht bedient und musste sich die Getränke immer selbst von den Bars holen. Kenne ich anders bei all inklusive. Also zu Sansibar oder Türkei all inklusive liegen Welten zu dem Hotel.
Achja wir hatten ein Beistellbett bekommen, aber erst 1 Woche später eine Deckenkonstruktion die scheinbar eine Matratze darstellen sollte.

2026-04-16 • via Nuitee