Flamingo Cancun All Inclusive

Hotels
7.4 (1374 reviews)
Boulevard Kukulcán Kilometer 11 Zona Hotelera , Cancún , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean beach
Friendly staff
Great location
Good food variety
Cons:
Poor cleanliness in rooms
Long wait times for food
Service inconsistency
Room maintenance issues

Categories

Cleanliness
5.61
Several reviews indicated that rooms were dirty and not well maintained.
Service
8.58
Some staff were pleasant and caring, although some experiences were negative.
Location
9.12
Location is highlighted positively in multiple reviews.
Room Quality
5.57
Issues with the room quality such as cleanliness and maintenance problems were frequently mentioned.
Amenities
8.1
Amenities were indicated but not primarily criticized; pool temperature was a concern.
Value for Money
7.56
Mixed sentiments about value for money connected to service and food quality.
Food and Beverage
6.61
Food quality received criticism regarding variety and service speed in dining areas.
Overall Experience
8.08
Overall experiences varied greatly, with some satisfied guests but significant issues overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:28

Property Description

Beachfront Paradise in Cancun

Luxurious Accommodations: Each guest room at Flamingo Cancun Resort is equipped with air conditioning, a private bathroom, and either a view of the lagoon or the stunning Caribbean Sea.

Relaxation and Entertainment: With 2 outdoor pools including a swim-up bar, a serene oceanfront pool, and a well-equipped gym, guests can unwind and stay active throughout their stay. The hotel also offers a variety of activities and live music for entertainment.

Delightful Dining Options: Indulge in international cuisine at La Fuente Restaurant while enjoying panoramic views of the sea, or savor delicious meals at the beachfront Albatros Restaurant and Bar. End your day with cocktails and music at the Palenque Lobby Bar.

Experience the ultimate beach getaway at Flamingo Cancun Resort - Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $80 MXN, per room, per night will be requested by the property at the check in.

Please note guests will not be refunded for unused nights, including those resulting from delayed check-in or early check-out. Cancelations or changes made after check-in are subject to a penalty of 100% of the room rate.

Mandatory supplement will be charged at check in for New Year's Eve dinner. All reservations during December 31st, $100.00 USD per adult and for children under 6-12 years old $50.00 USD, all reservations in All-Inclusive Plan.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1374 reviews
Cleanliness: 5.61
Service: 8.58
Location: 9.12
Room Quality: 5.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 8.08
F
Felipe family_with_children cl
2
Pros:

No pude viajar , sufrí un accidente cerebro vascular a pocas horas de subirme al avión, solicito por favor cambio de fecha, y su ayuda, estoy hospitalizado.

Cons:

El no viajar

2026-03-04 via Nuitee
M
Martin couple gb
8
Good all inclusive deal
Pros:

Lovely sea front hotel with a pretty beach with palm trees. Lots of delicious cocktails available!

2026-03-04 via Nuitee
V
valentina couple co
10
2026-03-02 via Nuitee
K
Kristina couple sk
9
Pros:

Very Nice staff! We stayed in the hotel for 2 weeks and we enjoyed it!

Cons:

We missed see food

2026-03-01 via Nuitee
L
Lamberdina couple ca
7
Wish I could breath in the lobby and main area bar
Pros:

That it is small not over crowded

Cons:

The lobby has enough perfume to kill you. I guess they haven’t heard of fragrance free, I couldn’t breath and gives me a severe headache. Not sure what you are trying to hide using such amount……. Food choices very limited, 1 sit down dining room and then the buffet.

2026-02-28 via Nuitee
N
Natalia couple ru
1
Cons:

Нам не заселили! Под предлогом, что не нашли бронирование.

2026-02-27 via Nuitee
H
Hortensia extended_group mx
8
2026-02-27 via Nuitee
N
Natalia family_with_children ru
1
Cons:

Нас не заселили! Типо не нашли бронирование.

2026-02-27 via Nuitee
M
Marie family_with_children fr
7
Bon séjour
Pros:

L’emplacement, les équipements

Cons:

Le buffet et le manque d’explication

2026-02-26 via Nuitee
M
maría inés family_with_children cl
9
Disfrutar al máximo en familia
Pros:

Excelente todo, instalaciones, habitación, el personal, las comidas y el bar, lo recomiendo, lugar muy tranquilo para descansar y disfrutar en familia.

Cons:

Creo que le falta más ventilación al baño, pero es un detalle menor

2026-02-26 via Nuitee
O
ONEXIMO JOSE family_with_children ca
8
Espectacular
Pros:

La ubicación, el personal muy amables, la comida, ame la playa, me encanto la piscina

Cons:

Me tocó en una habitación que daba a la calle y se escuchaba todo el ruido de afuera, recomiendo que los vidrios de las ventanas fueran en contra de ruidos. Y renovar un poco los baños.

2026-02-26 via Nuitee
J
José Luis family_with_children ar
6
2026-02-25 via Nuitee
D
DARWIN extended_group us
9
Pros:

It was clean and the staff was awesome! The waiters were so kind and always smiling! The grounds were well kept!

Cons:

Food was good but not enough variety. The pools were cold!

2026-02-23 via Nuitee
L
Louise couple ca
8
Pros:

We loved the view and the room was very nice.

Cons:

We were confirmed for a 2 bed room and received a king bed. When asked reception about this, they would not change our room. They said they keep those rooms for a 3 person occupancy. 🙄

2026-02-23 via Nuitee
M
Marco A. Guzmán family_with_children mx
8
Good facilities
Pros:

Me gustaron mucho las instalaciones, la comida, las albercas la ubicación de la playa y todo lo que proporcionaron, las pizzas fueron excelentes.

Cons:

El personal con cara larga, como no eres extranjero, te tratan como si no les gustará trabajar, desde el personal de recepción, el bartender (no el ayudante, el es amable), los host en el restaurante y la mayoría de los meseros, una simple pregunta y te responden como si les debieras algo, groseros y mal encarados, además la organización para darte los snacks y las pizzas es ineficiente, tienes que tener una mesa para que te den los alimentos, los cuál es una perdida de tiempo, los huéspedes se quedan sentados para poder disfrutar del lugar lo cual hace que no haya mesas y no te den comida, es horrible y mal pensado.

2026-02-22 via Nuitee
M
MARTIN couple gb
7
Pros:

Boutique style hotel

Cons:

Fighting for cabanas in morning

2026-02-14 via Nuitee
D
Dudubrown29 family_with_children es
10
Relación calidad precio inmejorable.
Pros:

Staff y todo en general.

Cons:

Pocas instalaciones para tantos huéspedes. Piscinas y hamacas saturadas todo el día desde primeras horas de la mañana.

2026-02-12 via Nuitee
N
Nicoletta family_with_children it
10
Struttura top
Pros:

La stanza vista spiaggia , con due lettini e la piscina davanti. La gentilezza del personale, la pulizia, la vista, i ristoranti

Cons:

Nulla

2026-02-11 via Nuitee
S
Stéphan couple ca
9
Sans aucun doute, je recommande cet hotel.
Pros:

Personnel accueillant et à l’écoute, chambre confortable, buffet excellent. Très beau petit site hôteliers et bien entretenu.

Cons:

Manque de chaise à la plage doit se lever tôt pour en avoir une. Difficulté à échanger des billets pour avoir des plus petit pour les pourboire ( prévoyez vos petits billets pour les pourboires)

2026-02-10 via Nuitee
L
Lesya couple us
8
2026-02-09 via Nuitee