Hilton Garden Inn Irvine East/Lake Forest

Hotels
•
Hilton Garden Inn
8 (239 reviews)
27082 Towne Center Drive , Foothill Ranch , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor condition of rooms

Categories

Cleanliness
6
Multiple reviews indicated issues with cleanliness, including dirty rooms and unkempt areas.
Service
10
The staff was described as friendly and accommodating, addressing issues promptly.
Location
9
Several reviews mentioned the location being fine and nice.
Room Quality
7
Some guests faced issues with room conditions, such as broken amenities and comfort.
Amenities
8
Breakfast options were criticized, with only a single pricey choice available.
Value for Money
8
Value perceived as low due to cleanliness and room conditions not meeting expectations for price.
Food and Beverage
7
Limited breakfast options and pricing were highlighted as concerns.
Overall Experience
9
Experience varied; guests appreciated some aspects but faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:44

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Irvine East/Lake Forest. Our guestrooms feature free high-speed internet, microwaves, refrigerators, and remote printing capabilities.

Relaxation and Recreation
Unwind by the outdoor pool with a hot tub or stay active in the fitness center. Our completely non-smoking hotel ensures a peaceful stay for all guests.

Dining Options
Savor delicious meals at The Great American Grill open for breakfast, lunch, and dinner. Grab snacks from the 24-hour convenience store and enjoy a drink at the Pavilion Lounge. Book your stay now for a memorable experience at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 239 reviews
Cleanliness: 6
Service: 10
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
A
Alicia • solo_traveller • ar
9
calidad , cordialidad y eficiencia
Pros:

la atencion del personal, el desayuno y la limpieza

Cons:

Me gusto todo , salvo la regulacion de temperatura e mi habitacion , pero lo soluionaron enseguida

2026-01-20 • via Nuitee
S
Steven • couple • us
8
2025-12-15 • via Nuitee
A
Andrii • solo_traveller • ua
9
2025-12-03 • via Nuitee
J
Julissa • solo_traveller • us
6
We need to get all our hint Hilton Garden establishments to implement the same quality and cleanliness as other establis
Pros:

The Staff was excellent

Cons:

The cleanliness of the rooms was not as satisfying as I would’ve expected it being that I am a Hilton Gardens, member, and the price that I paid for the night that I stayed was too elevated for the cleanliness, the toiletries and the actual smell from the room was very elevated for the quality that I received. I know that the rooms were in process of being remodeled, but it lacked cleanliness and lighting . Honestly, I feel that I was robbed. I don’t feel that I receive the proper hospitality that I would when I’ve stayed in numerous Hilton Gardens suites as a matter fact, I found it a bit degrading that I recently stayed at Hilton Gardens in Mexico and there amenities and the cleanliness of the rooms were a lot better than here

2025-10-29 • via Nuitee
K
Karen
10
Pros:

I liked my clean comfortable room at this hotel. The room was spacious with a large desk, sofa, comfortable bed, microwave and mini-fridge. There is a restaurant downstairs which is very handy, and there is a small pool and jacuzzi. The only problem I observed was some black mold in the shower.

2025-10-12 • via Nuitee
V
Veronica • family_with_children • us
7
2025-10-06 • via Nuitee
J
Joseph • solo_traveller • us
5
It could have been much better. Other family members had to be moved to a different hotel.
Pros:

Location and front area were nice

Cons:

They had a flood and all the rooms around mine were being dried out. Loud fans and workers. It smelled very damp and moldy. The AC unit was stuck on and couldn’t be adjusted.
Carpet and window shade were damaged and dirty.
I thought the $18.95 breakfast as the only option was not good.

2025-09-30 • via Nuitee
J
John R
6
Pros:

We were put on the 3rd floor, upon exiting the elevators saw the ice machine was out of order. Then walking down the hallway there was a weird smell and lots of floor air blowers going looks like they had a major water leak. They were a bit noisy as well. The ac in the room was a bit wonky and didn’t seem to cycle right got extremes of hot and cold and could never get it out just maintain a comfortable level. The fridge in room didn’t hardly get cold. Over all would probably select a different hotel next time. The young lady we checked in with on Saturday night was very friendly and handled the system being down like a champ. Very professional and friendly. The check in system was down so couldn’t check in officially but she was able to work around that.

2025-09-29 • via Nuitee
G
Giovanni
2
Pros:

Horrible condition, need was broke, blinds didn't work and carpet needs to be replaced

2025-09-07 • via Nuitee
V
Verified traveler
10
Pros:

Easy check in, friendly, room was nice
Dropped off keys when I left at the front desk and walked out after she checked me out with ease

2025-09-05 • via Nuitee
M
Marisol • couple • us
10
2025-08-25 • via Nuitee
B
brandon
2
Pros:

left a review on google. check room 140.

2025-08-23 • via Nuitee
A
Andy • family_with_children • us
7
2025-08-13 • via Nuitee
M
Malcolm • solo_traveller • us
7
Pros:

location is fine.No breakfast included or offered--and,should have been included with the price of the room.

Cons:

Sheets did not fit the bed. Room was not cleaned during a 3-night stay. Only 2 bath towels provided for length of stay.

2025-08-12 • via Nuitee
S
Steven • family_with_children • us
1
Really need to make sure the rooms are clean, and at a comfortable temperature for your guest… also don’t change pricin
Pros:

Location.

Cons:

From the place being dirty, to our room being dirty also extremely hot, asked for a fan they don’t have them.. they quoted me a different pricing for breakfast. But for how dirty the place was I wouldn’t have eaten here anyways… There were a few other people that stayed here that we spoke to and they also had very similar experiences.

2025-08-11 • via Nuitee
M
Michelle • family
10
Pros:

This property was very accommodating. I needed to check in early and front desk had the maids clean a room for me so I could check in at 11am

2025-07-31 • via Nuitee
N
Najmeh • family
10
Pros:

It is a very nice place and safe but my room was not good for disable people.

2025-07-27 • via Nuitee
J
Jorge
10
Pros:

Staff was very friendly

2025-07-15 • via Nuitee
C
Carol • partner
10
Pros:

Friendly very clean

2025-07-02 • via Nuitee
J
Jeffrey Lynn
4
Pros:

We were checked into a room that had not been cleaned, bed totally un-made.

2025-06-29 • via Nuitee