Hilton Garden Inn Irvine East/Lake Forest

Hotels
•
Hilton Garden Inn
8 (250 reviews)
27082 Towne Center Drive , Foothill Ranch , US
+1 949-859-4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor condition of rooms

Categories

Cleanliness
6
Multiple reviews indicated issues with cleanliness, including dirty rooms and unkempt areas.
Service
10
The staff was described as friendly and accommodating, addressing issues promptly.
Location
9
Several reviews mentioned the location being fine and nice.
Room Quality
7
Some guests faced issues with room conditions, such as broken amenities and comfort.
Amenities
8
Breakfast options were criticized, with only a single pricey choice available.
Value for Money
8
Value perceived as low due to cleanliness and room conditions not meeting expectations for price.
Food and Beverage
7
Limited breakfast options and pricing were highlighted as concerns.
Overall Experience
9
Experience varied; guests appreciated some aspects but faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:44

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Irvine East/Lake Forest. Our guestrooms feature free high-speed internet, microwaves, refrigerators, and remote printing capabilities.

Relaxation and Recreation
Unwind by the outdoor pool with a hot tub or stay active in the fitness center. Our completely non-smoking hotel ensures a peaceful stay for all guests.

Dining Options
Savor delicious meals at The Great American Grill open for breakfast, lunch, and dinner. Grab snacks from the 24-hour convenience store and enjoy a drink at the Pavilion Lounge. Book your stay now for a memorable experience at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

8
Based on 250 reviews
Cleanliness: 6
Service: 10
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
M
Mike • solo_traveller • us
10
I was comfortable and relaxed during my stay.
Pros:

I liked the friendly staff.

2026-10-13 • via Nuitee
C
Cheryl • couple • us
8
2026-10-12 • via Nuitee
R
Ruth • solo_traveller • us
10
Wonderful hotel with great amenities and wonderful staff!
Pros:

Good, safe location.

Cons:

I did not like booking through booking.com as it was a hassle.

2026-10-10 • via Nuitee
A
artur • couple • us
10
Pros:

Comfortable

Cons:

Remodeling

2026-10-08 • via Nuitee
E
Erica • solo_traveller • us
6
Pros:

Overall the staff was great. They were friendly, helpful and able to assist with whatever we needed.

Cons:

They did not get me reservations correct. I reserved a king room and a double queen. They did not have my king room so we got two double queens. There was some deferred maintenance on small items, but that did detract from the overall experience.

2026-10-07 • via Nuitee
K
Kausalya • solo_traveller • us
4
Nice but needs improvement
Pros:

Great and safe location. Room was clean.

Cons:

WiFi was not working. There were no bedside lights.

2026-09-18 • via Nuitee
E
Ethel • couple • us
9
2026-09-08 • via Nuitee
T
Turner • couple • us
1
2026-08-30 • via Nuitee
S
Siavash • couple • us
7
Only OK for the price.
Pros:

Microwave oven in the room.
The shade curtain makes the room fairly dark for sleeping, which is very good and important.
Large table to put your stuff on it.

Cons:

A major problem I have not experienced in other hotels: The floor of room #221 (and perhaps other rooms) very noticeably vibrates intermittently! Disturbing when sitting at the table working on the computer. We had to change rooms and the next day were given a room in the 3rd floor, which didn't have the vibration problem. Lighting was terrible in both rooms. One room had 4 light bulbs in the room, the other had 3. All weak LED bulbs. Semi-dark rooms! You have gone nuts trying to save on electricity. On a separate note, a room with 2 queen beds was not available.

2026-08-22 • via Nuitee
C
Contreras • family_with_children • us
1
Very disappointed.
Pros:

Nothing.

Cons:

The buffet breakfast was over priced $18.95 per adult. Couldn’t login to WiFi because there was an error message saying couldn’t recognize last name as username and room number for password. I didn’t want to call the front desk for help. The elevator sounded it was going to stop in the middle of going up and down, it had a grinding sound.

2026-08-17 • via Nuitee
C
Cristhel Joy • family_with_children • us
8
2026-07-13 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Our stay was great. We loved the location aside was close to all that we needed.

Cons:

Nothing

2026-06-16 • via Nuitee
L
Lopez • solo_traveller • us
10
2026-06-14 • via Nuitee
M
Michael • family_with_children • us
3
Would not suggest this hotel unless you need to be in that exact location
Pros:

Nothing

Cons:

Room smelled poorly, bed mattress was old and soft, no water in room, no safe in room

2026-06-07 • via Nuitee
R
Ryan • solo_traveller • us
6
Pros:

Clean

Cons:

The Front Desk messed up my reservation. It took awhile to get it cleared up

2026-06-06 • via Nuitee
K
Keith • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Madiha • family_with_children • us
1
I would never stay there.
Pros:

It was the worst. The room wasn’t clean and the hot water wasn’t running at night time in the third floor.

Cons:

Location only.

2026-04-09 • via Nuitee
E
Elise • couple • us
1
Nothing
Pros:

N/A

Cons:

Bad

2026-03-20 • via Nuitee
L
Lira • couple • us
8
2026-02-27 • via Nuitee
A
Alicia • solo_traveller • ar
9
calidad , cordialidad y eficiencia
Pros:

la atencion del personal, el desayuno y la limpieza

Cons:

Me gusto todo , salvo la regulacion de temperatura e mi habitacion , pero lo soluionaron enseguida

2026-01-20 • via Nuitee