Holiday Inn Express Hotel & Suites Cheyenne by IHG

Hotels
•
Holiday Inn Express
8.1 (112 reviews)
1741 Fleischli Parkway , Cheyenne , US
+1 307-433-0751

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Very friendly staff / welcoming front desk
Good location
Excellent breakfast (wide variety, met dietary needs)
Polite and accommodating housekeeping
Cons:
Business center moved to noisy lobby and repurposed as photo/selfie booth (not suitable for meetings)
Rooms described as cramped/claustrophobic and noisy
Some areas described as 'gross' by a guest

Categories

Cleanliness
7
Mixed signals in reviews: one guest praised cleanliness, while another described areas as 'gross' — cleanliness appears below average overall.
Service
9
Consistently praised: staff at check-in and front desk were described as very friendly, welcoming and accommodating; housekeeping noted as polite.
Location
8.8
Multiple guests explicitly liked the location; considered a strong positive.
Room Quality
6.5
Negative comments about rooms being cramped and claustrophobic, with noise issues — room quality below average.
Amenities
6.8
Business center was moved to a noisy lobby/food area and repurposed into a photo/selfie booth, making the amenity ineffective for business use.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
9.2
Breakfast received strong praise: excellent, accommodated dietary needs and offered a wide variety.
Overall Experience
9.4
Overall positive: friendly, accommodating staff and excellent breakfast made stays restful and pleasant for many guests despite issues with room size, noise and the business center.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Located just off Interstate 25 and 2 miles from downtown Cheyenne, Holiday Inn Express Hotel & Suites offers easy access to the city's attractions.

Modern Amenities
Enjoy the indoor pool, jacuzzi, free Wi-Fi, and a hot breakfast every morning in the warmly decorated guest rooms with a 42-inch flat-screen TV, microwave, and refrigerator.

Fitness and Business Facilities
Take advantage of the modern fitness center, business center, and 24-hour staffed front desk at Holiday Inn Express Hotel & Suites. Coin laundry facilities are also available on site.

Book your stay at Holiday Inn Express Hotel & Suites for a comfortable and convenient experience in Cheyenne!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 112 reviews
Cleanliness: 7
Service: 9
Location: 8.8
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.1
Food and Beverage: 9.2
Overall Experience: 9.4
T
Timothy • couple • us
10
2026-11-04 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-10-08 • via Nuitee
T
Tom • solo_traveller • us
10
2026-09-13 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-09-10 • via Nuitee
B
brad • couple • us
10
2026-08-29 • via Nuitee
J
John • couple • us
10
Pros:

The staff was very friendly and I liked the location

2026-08-28 • via Nuitee
S
Stacy • couple • us
8
Pros:

The staff at check-in were very friendly. Enjoyed the breakfast cleanliness in the location.

Cons:

I was relying on the use of the business center during my stay only to find that it had been moved to a small desk in the main lobby and cafeteria area. This wasn’t feasible as I was surrounded by constant noise and was unable to conduct meetings in that environment. The room formerly used for the Business center had been repurposed by the staff into a Photo/Selphie Booth for patrons. I was forced to retreat to my room and had to send my family out on errands so that I could conduct my meetings.

2026-08-19 • via Nuitee
T
thomas • solo_traveller • us
3
claustrophobic
Cons:

Everything is cramped, noisy, and gross

2026-08-03 • via Nuitee
H
Hector • couple • us
10
Comfortable place to stay and get rest for the next thing on our agenda but the staff made it better
Pros:

The front desk staff were more than welcoming and accommodating. We were there from 7/31-8/1 and both were wonderful. We interacted with housekeeping in passing on our floor and they were some of the most polite I’ve seen.

2026-08-02 • via Nuitee
L
Linda • family_with_children • us
10
Relaxing, comfortable and peaceful
Pros:

The breakfast was excellent. It meant all my dietary needs and offered a wide variety

2026-07-16 • via Nuitee
T
Tanya • family_with_children • us
8
2026-07-09 • via Nuitee
E
Eldin • family_with_children • us
9
2026-06-28 • via Nuitee
T
Terrie • solo_traveller • us
10
2026-06-12 • via Nuitee
J
Jessica • family_with_children • us
9
2026-06-01 • via Nuitee
B
Brandy • couple • us
8
2026-05-20 • via Nuitee
M
Marlene • couple • us
10
2026-05-19 • via Nuitee
J
Juan • solo_traveller • us
8
2026-03-27 • via Nuitee
D
Donna • family_with_children • us
8
Pros:

Wish front desk would HAVE TOLD ME THE POOL / HOT TUB WAS NOT AVAILABLE AND ALSO FRONT DESK LET ME KNOW I HAD BOOKED A KING BED AND SAID HE'D CHANGE IT TO 2 QUEEN SIZE BEDS FOR ONLY $$ 6.00 SIX DOLLARS WHEN IN FACT IT WAS OVER $$ 30.00 thirty DOLLARS Difference ALSO the Breakfast was not as good as Comfort Inn or a Quality Inn Free Breakfast as far as Value NO it's way over Rated !!! Will not stay there again Prices of Rooms and Breakfast are not worth it!!

2026-03-23 • via Nuitee
B
Becky • solo_traveller • us
2
2025-12-31 • via Nuitee
L
LINDA • couple • us
9
2025-12-27 • via Nuitee