Holiday Inn Express Hotel & Suites Mooresville - Lake Norman by IHG

Hotels
•
Holiday Inn Express
7.5 (243 reviews)
130 Norman Station Boulevard , Mooresville , US
+1 704-662-6900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/kind staff
Coffee all day
Good breakfast and snacks
Perceived good value
Some guests reported clean rooms/facilities
Cons:
Moldy/smelly rooms and poor cleanliness
Construction and debris in parking lot
No pool / amenities limited
Elevator broken / no air conditioning
Safety concerns (deserted lot, mattresses against windows)
Noisy at night; staff sometimes unresponsive to noise
Poor breakfast items reported by some (stale bagels, tasteless eggs)

Categories

Cleanliness
4
Multiple reports of moldy, smelly rooms, dirty vents, and general uncleanliness (mattresses leaning against windows, construction debris). Overall cleanliness is poor.
Service
10
Several reviewers explicitly praised staff ("The kindest staff", "The staff was nice"). While a few noted staff didn't address noise, overall guest comments highlight helpful and friendly service.
Location
8
Comments about a small, somewhat deserted parking lot and safety concerns were raised, but location-related positives (convenience implied by guests who stayed) and lack of broad negative location-specific detail support a generally favorable score.
Room Quality
4
Room issues reported including no air conditioning, elevator problems affecting access, moldy/smelly rooms, and visible disrepair; room quality is judged low.
Amenities
6
Amenities are inconsistent: coffee and breakfast/snacks were available (positive), but there was no pool, visible construction, elevator problems, and parking/lot issues, yielding a below-average amenities score.
Value for Money
10
Some guests explicitly called it a great value ("wonderful value", "EVERYTHING!"); despite problems, included breakfast/coffee and competitive pricing were cited as strong value drivers.
Food and Beverage
9
Multiple mentions of good breakfast, all-day coffee, and snacks; isolated complaints about tasteless eggs, stale bagels, and watered-down coffee exist but overall F&B impressions are positive.
Overall Experience
9
Mixed experiences: several guests had excellent stays praising staff and value, while others reported safety and cleanliness issues. Weighted toward positive overall due to strong service and value comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Situated just off Interstate 77, a short drive from Lake Norman State Park, Holiday Inn Express Hotel and Suites Mooresville Lake Norman offers easy access to both nature and city attractions.

Comfortable Accommodation
Each room at the hotel is designed with neutral tones and vibrant accents, featuring amenities like Cable TV, work desk, microwave, and refrigerator to ensure a pleasant stay.

Relaxing Amenities
Guests can start their day with a complimentary breakfast, take advantage of the fitness center, unwind by the outdoor pool, and even have a BBQ. The hotel provides everything needed for a relaxing and enjoyable stay.

Book your stay now at Holiday Inn Express Hotel and Suites Mooresville Lake Norman for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sun, May 23, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 243 reviews
Cleanliness: 4
Service: 10
Location: 8
Room Quality: 4
Amenities: 6
Value for Money: 10
Food and Beverage: 9
Overall Experience: 9
T
Terry • family_with_children • us
10
Pros:

Clean, comfortable and convenient to the highway.

Cons:

Pet charge was a bit excessive.

2026-11-06 • via Nuitee
K
Kevin • family_with_children • us
10
Wonderful place to stay
Pros:

Clean rooms! Didn't smell like smoke!

2026-10-31 • via Nuitee
R
Rafael • couple • us
10
2026-10-21 • via Nuitee
J
James K • solo_traveller • us
9
Pros:

The staff was nice.
Coffee all day long.
Good breakfast.

Cons:

Some areas need cleaned up a little more.

2026-10-13 • via Nuitee
K
Kathy • family_with_children • us
7
2026-10-11 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-08-31 • via Nuitee
N
Nicole • family_with_children • us
1
Never again
Pros:

Nothing

Cons:

No pool screws all over the place under construction vents were dirty not a good time at all

2026-08-27 • via Nuitee
L
Lori • couple • us
9
2026-08-18 • via Nuitee
J
Joseph • solo_traveller • us
7
Pros:

Clean good breakfast and snacks.

Cons:

Construction another floors.

2026-07-05 • via Nuitee
T
Tommy • couple • us
10
2026-06-20 • via Nuitee
D
Destiny • family_with_children • us
10
The kindest staff, cleanest facilities, wonderful value!
Pros:

EVERYTHING!

Cons:

Nothing

2026-06-15 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-06-10 • via Nuitee
B
Bradley • family_with_children • us
8
2026-06-06 • via Nuitee
J
Jane • solo_traveller • us
1
Pros:

This place was a complete dump!! I felt unsafe just getting out of the car. It looked deserted with just a few pickup trucks in the small parking lot. Mattresses were leaning up against some windows, windows had no visible curtains. I did not stay here. We are two senior women and did not feel safe. This was false advertising. I want my money back and I don't think I will be using booking.com any more.

Cons:

Read the above info.

2026-05-31 • via Nuitee
C
Carneila • couple • us
10
2026-05-29 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-05-15 • via Nuitee
N
Nicole • solo_traveller • us
1
Nothing Suite
Pros:

Nothing, the elevator was broke,so be prepared, smelly moldy rooms,, breakfast was not enjoyable eggs tasteless, bagels were stale,coffee watered down,loud music at front desk at 9pm. People yelling and carrying on after 11pm. Dont stay if your on business,no sleep. Btw they dont care if you mention the noise. Oh and employees washing their cars in the parking lot.no air conditioning in the rooms so bring a travel fan. Construction materials in parking lot.

Cons:

Alot wont be staying again anytime soon.no room sheet change or fresh towels upkeep

2026-05-06 • via Nuitee
M
maryjos606 • Family
6
Fair
Pros:

Parking lot under construction. Room had a funny oder. Room needed the carpet removed very soiled. The rooms need update.
Very nice breakfast and desk staff friendly. Pet rate very high

2026-04-28 • via Tripadvisor
J
Jack • couple • us
5
Pros:

Location

Cons:

Old needs renovation

2026-04-24 • via Nuitee
R
Robert • family_with_children • us
6
2026-04-23 • via Nuitee