Holiday Inn Express San Sebastian de los Reyes by IHG

Hotels
Holiday Inn Express
8.3 (5706 reviews)
Avda.de los Pirineos s/n c/v Camino de lo Cortao , San Sebastián de los Reyes , es

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Noise issues
Room size
Inconsistent cleanliness

Categories

Cleanliness
7.59
Several reviews mention cleanliness but also note some moderate concerns like outdated furniture.
Service
9.06
Consistent praise for the attentive and professional staff throughout the reviews.
Location
8.6
Reviews highlight good location with access to nearby amenities, but some mention noise issues.
Room Quality
7.55
Mention of noise issues and small room sizes detracted from the overall quality perception.
Amenities
8.08
Amenities are mostly positively received but some guests felt they could use more options.
Value for Money
8.04
Multiple reviews suggest that the quality received is good for the price paid.
Food and Beverage
9.09
The breakfast options received extensive positive feedback from guests.
Overall Experience
8.36
Overall guest satisfaction with minor reservations in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:41

Property Description

Convenient Location in North Madrid
This comfortable hotel is located in north Madrid, in one of the city’s most important financial districts, just 8 km from Madrid-Barajas Airport.

Nearby Attractions and Facilities
The Holiday Inn is ideally situated, with the Micropolix Theme Park just 1 km away, the IFEMA Exhibition Centre 8 km away, and the Circuito del Jaram Race Track in close proximity.

Modern Amenities for a Pleasant Stay
The hotel offers modern, air-conditioned rooms equipped with 32-inch plasma satellite TV, Wi-Fi connection, coffee-maker, and a private bathroom with a hairdryer.

For a convenient dining experience, guests can enjoy a buffet breakfast on-site, with additional dining options, bars, restaurants, and shops within a 10-minute walk.

Book now to experience comfort and convenience in the heart of north Madrid!

Important information:

Guests are required to show a valid photo ID and the credit card used to make the reservation upon check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 5706 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.36
C
Carla solo_traveller ar
8
Pros:

El desayuno es bastante completo. Si bien no tiene mucha variedad . Era de buena calidad . Faltaria algo mas de bolleria dulce.

Cons:

El agua de la ducha salia tibia. Y la segunda cama no era muy comoda. Pero bien por el precio calidad.

2026-03-14 via Nuitee
C
Carlos family_with_children es
5
Para pasar de paso
Pros:

Fácil aparcamiento y camas cómodas.

Cons:

Las paredes son muy finas y nos pusieron en una habitación con puerta contigua a otra habitación que se escuchaba todo, además cerca de la recepción y no pudimos dormir apenas en toda la noche.

2026-03-14 via Nuitee
R
Reymond Samir couple co
8
2026-03-14 via Nuitee
I
Israel couple es
10
2026-03-14 via Nuitee
S
Silviu family_with_children it
10
Pros:

El hotel muy limpio y el desayuno muy variado

Cons:

Para lo que cuesta una noche esta en una zona no muy accesible con trasporte publico

2026-03-14 via Nuitee
E
Eva María couple es
10
Para repetir
Pros:

Habitaciones muy cómodas,bien ubicado y con un desayuno amplísimo

2026-03-13 via Nuitee
A
Alexandre family_with_children br
7
Excelente se topar pegar metrô pois é bem longe do centro de Madrid
Pros:

Moderno , bom café da manhã , próximo ao metrô

Cons:

Longe demais do centro. Se vc estiver disposto a pegar 1 h de metrô e 1 h pra voltar do centro , recomendo fortemente.

2026-03-13 via Nuitee
A
Alexandre family_with_children br
7
bom custo beneficio se vc se dispuser a pegar metro 1 h pra ir para o centro
Pros:

cafe da manha excelente, o hotel é bem limpo, tudo parece novo, confortaval, quarto um pouco pequeno, hotel bem distante do centro mas proximo a estação de metro. no geral recomendo.

Cons:

o pior é a localização, apesar de proximo ao metro, vc demora cerca de 1 h para chegar no centro

2026-03-13 via Nuitee
A
Ana Belen couple es
7
Cons:

No me gusto que no hay servicio de habitaciones ni cenas ni mini bar

2026-03-12 via Nuitee
G
Garcia polo extended_group es
8
correcta
Pros:

el desayuno

Cons:

las toallas estaban sucias

2026-03-12 via Nuitee
A
Alfonso couple es
6
Precio excesivo
Pros:

Si

Cons:

Precio excesivo

2026-03-12 via Nuitee
A
Alfredo solo_traveller pt
5
Pros:

Localização e pequeno-almoço.

Cons:

Falta de limpeza no quarto/cama. Fiquei com a sensação que a cama já tinha sido utilizada e sem a respectiva mudança da roupa pois fui picado por algum insecto ou bicho. Sem roupa de banho, na primeira noite, o que me obrigou a deslocar à recepção a reclamar.

2026-03-11 via Nuitee
S
Santiago family_with_children es
8
2026-03-10 via Nuitee
T
tamara family_with_children es
10
2026-03-10 via Nuitee
D
Daniel Antonio couple es
10
Pros:

Todo

Cons:

Nada

2026-03-09 via Nuitee
C
Calvo Rubí extended_group es
9
2026-03-09 via Nuitee
G
Geraldine family_with_children fr
8
2026-03-09 via Nuitee
M
Mya family_with_children cl
10
Pros:

Excelente

2026-03-09 via Nuitee
P
Pascual solo_traveller es
7
Bien
Pros:

El desayuno muy bien.

Cons:

Insonorización.

2026-03-09 via Nuitee
O
Oleksandr couple ua
10
Pros:

Очень приятный администратор отеля, все было чудесно

2026-03-09 via Nuitee