Holiday Inn Express San Sebastian de los Reyes by IHG

Hotels
•
Holiday Inn Express
8.3 (5927 reviews)
Avda.de los Pirineos s/n c/v Camino de lo Cortao , San Sebastián de los Reyes , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Noise issues
Room size
Inconsistent cleanliness

Categories

Cleanliness
7.59
Several reviews mention cleanliness but also note some moderate concerns like outdated furniture.
Service
9.06
Consistent praise for the attentive and professional staff throughout the reviews.
Location
8.6
Reviews highlight good location with access to nearby amenities, but some mention noise issues.
Room Quality
7.55
Mention of noise issues and small room sizes detracted from the overall quality perception.
Amenities
8.08
Amenities are mostly positively received but some guests felt they could use more options.
Value for Money
8.04
Multiple reviews suggest that the quality received is good for the price paid.
Food and Beverage
9.09
The breakfast options received extensive positive feedback from guests.
Overall Experience
8.36
Overall guest satisfaction with minor reservations in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:41

Property Description

Convenient Location in North Madrid
This comfortable hotel is located in north Madrid, in one of the city’s most important financial districts, just 8 km from Madrid-Barajas Airport.

Nearby Attractions and Facilities
The Holiday Inn is ideally situated, with the Micropolix Theme Park just 1 km away, the IFEMA Exhibition Centre 8 km away, and the Circuito del Jaram Race Track in close proximity.

Modern Amenities for a Pleasant Stay
The hotel offers modern, air-conditioned rooms equipped with 32-inch plasma satellite TV, Wi-Fi connection, coffee-maker, and a private bathroom with a hairdryer.

For a convenient dining experience, guests can enjoy a buffet breakfast on-site, with additional dining options, bars, restaurants, and shops within a 10-minute walk.

Book now to experience comfort and convenience in the heart of north Madrid!

Important information:

Guests are required to show a valid photo ID and the credit card used to make the reservation upon check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 5927 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.36
C
Carmen • solo_traveller • es
8
2026-05-09 • via Nuitee
A
Angela • solo_traveller • es
10
2026-05-09 • via Nuitee
P
Patricia • family_with_children • es
8
Agradable y correcto calidad precio
Pros:

El personal y en general la experiencia

Cons:

Lo único que no me gustó es que las habitaciones no tienen insonorización

2026-05-09 • via Nuitee
J
Johanna • solo_traveller • pt
10
2026-05-09 • via Nuitee
J
Joseba Kepa • family_with_children • es
9
2026-05-09 • via Nuitee
J
José Luis • couple • es
2
Nefasto
Pros:

Nada

Cons:

Habitación vieja, baño viejo y con cortina sucia en la ducha, agua caliente tibia nada más, desayuno escaso, zumos artificiales, jamón baboso. Aparcamiento por 12€ y no estropeas el coche de milagro. Hotel en un polígono, sin restaurantes ni nada alrededor. Nos dieron una habitación al lado de la maquinaria del ascensor. Todo por la módica cifra de 128€. Para no volver

2026-05-09 • via Nuitee
G
Gema • solo_traveller • es
9
2026-05-08 • via Nuitee
M
Miguel Ángel • extended_group • es
6
2026-05-08 • via Nuitee
M
MIGUEL ANGEL • solo_traveller • es
9
Cómodo, personal agradable y fácil aparcamiento.
Pros:

Fácil aparcamiento. Muy cómodo. Personal muy agradable.

Cons:

Un poco apartado.

2026-05-07 • via Nuitee
M
Maria • solo_traveller • es
7
Hotel cerca de Madrid
Pros:

El desayuno.
Esta cerca de micropolix

Cons:

Que en la ducha del baño había cortina y que el tamaño de la habitación no era muy grande

2026-05-07 • via Nuitee
S
Samuel FR • solo_traveller • es
8
2026-05-07 • via Nuitee
G
Gisela • solo_traveller • ar
8
Pros:

Staff was really nice and helpfull

2026-05-06 • via Nuitee
A
Antonio Jose • family_with_children • es
8
2026-05-06 • via Nuitee
I
IÑIGO • solo_traveller • es
9
Pros:

Entorno tranquilo, ideal para hacer noche antes de un vuelo o en transito de viaje. El horario de desayuno arranca incluso antes de las 7:00h y esta bien a nivel de calidad.

Cons:

Nada

2026-05-05 • via Nuitee
R
Roberto Martija • solo_traveller • es
7
Pros:

Cercanía metro

Cons:

Habitación pequeña

2026-05-05 • via Nuitee
S
Sonya B.N. • solo_traveller • at
8
Good value for a night
Pros:

Check in is easy, breakfast to Inn Express standards - great choice of everything.

Cons:

Parking is very challenging - to enter and exit only by a small car. If you come with the bigger one, you will have troubles driving out - limited space and very narrow

2026-05-04 • via Nuitee
M
Maria Josefa • solo_traveller • es
8
Recomendable
Pros:

Buena ubicación y personal muy amable

Cons:

Que no hay frigorífico en la habitación

2026-05-04 • via Nuitee
W
William andres • family_with_children • co
8
2026-05-04 • via Nuitee
M
Marta • solo_traveller • es
9
Pros:

El personal fabuloso. Se agradece la reforma del comedor de desayunos.

Cons:

Las habitaciones necesitan una reforma también. Hay muy poca luz en las habitaciones.

2026-05-04 • via Nuitee
A
Alison • solo_traveller • gb
7
DO NOT USE THE CARPARK!
Pros:

Great location, lovely restaurant nearby. Room clean and comfortable, shower good.

Cons:

Parking...we have a large SUV and don't know how we got in or worse even out!!! DO NO USE THE CARPARK if you are bigger than a mini. It is the worst car park we have used...we should been asked what vehicle we had and warned that it was very tight and lots of bends nightmare!!!

2026-05-04 • via Nuitee