Sandman Hotel Castlegar

Hotels
•
Sandman Hotel Group
7 (662 reviews)
1944 Columbia Ave , Castlegar , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Noisy environment
High pricing for the area

Categories

Cleanliness
4.25
Numerous reviews highlighted significant cleanliness issues, including dirt and bugs.
Service
8.25
Many reviews noted the staff as friendly and helpful despite some issues.
Location
8.25
The location is mentioned positively as being close to various attractions.
Room Quality
7.25
Rooms were described as clean and comfortable, though some needed updating.
Amenities
7.25
Amenities such as the pool were well-received, but some guests found issues.
Value for Money
6.25
Some felt the pricing did not match the quality or local expectations.
Food and Beverage
7.25
Breakfast options received positive mentions, but some environmental concerns were noted.
Overall Experience
7.25
Mixed feelings with both highs and lows, resulting in an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and convenience at Sandman Hotel Castlegar with well-equipped rooms featuring a TV, air conditioning, and cozy seating area. Enjoy the convenience of in-room amenities like an electric kettle, coffee machine, and a sleek dining area. The private bathrooms are stocked with complimentary toiletries and fluffy towels, ensuring a pleasant stay.

Convenient Facilities and Services
Our hotel boasts a 24-hour front desk ready to assist you anytime during your stay. Whether you're here for business or leisure, take advantage of our meeting facilities for a seamless experience. Additionally, benefit from free Wi-Fi access throughout the property to stay connected.

Prime Location with Nearby Attractions
Situated just 2 km from Castlegar Airport and 44 km from scenic Kootenay Lake, Sandman Hotel Castlegar offers the perfect blend of accessibility and tranquility. With complimentary parking available, exploring the area is a breeze. Book your stay now and indulge in a relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 662 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
D
Debbie • solo_traveller • ca
9
2026-03-21 • via Nuitee
C
Cosby • couple • us
10
2026-03-17 • via Nuitee
J
janet • couple • ca
10
A perect oasis after a long day of mountain driving in winter conditions
Pros:

Fabulous front desk staff at check in. Very friendly and kind.

2026-03-16 • via Nuitee
J
Jackie • couple • ca
8
2026-03-06 • via Nuitee
T
Tara • family_with_children • ca
10
2026-03-02 • via Nuitee
R
Roger • couple • ca
8
Sandman is generally where we stay when in Castlegar.
Pros:

Easy to find from highway. Beds were comfortable. Room was clean. Breakfast was included in price. Hot tub. Our room was on the outside of the building (not on the interior around the pool area).

Cons:

Breakfast food options are adequate, but could have been more varied. I'm not a fan of cold hard boiled eggs.

2026-01-21 • via Nuitee
J
John • family_with_children • ca
9
2026-01-19 • via Nuitee
G
Graham • solo_traveller • ca
9
2026-01-19 • via Nuitee
W
Wendy • family_with_children • us
10
I was very impressed with the cleanliness of our room.
Pros:

The breakfast was good. My daughter had frech toast and really liked it. The staff was friendly and the check-in was quick. Room was very clean

Cons:

Next time I stay, I will know to ask for a room with an outside view. Our view was of the indoor pool. It would have been nice if I had young kids, but my daughter is an adult and I prefer to wake up to the sunshine.

2026-01-19 • via Nuitee
C
Craig • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Benoit • couple • ca
7
2026-01-19 • via Nuitee
B
Bill • couple • ca
10
We'll be back
Pros:

Breakfast was good

Cons:

All good

2026-01-19 • via Nuitee
D
Danny • solo_traveller • us
10
Highly recommend Sandman hotel chain.
Pros:

Close to everything, easy in and out.

Cons:

Spacious.

2026-01-07 • via Nuitee
C
Cindy • family_with_children • ca
10
Pros:

We lived the room, very comfortable bed and bed linens. Breakfast had many options. Good locations. Good price

2026-01-04 • via Nuitee
L
Laena • family_with_children • ca
8
Staff was so kind to my and my kids.
Pros:

Right in town. Kid friendly. Kind staff.

Cons:

Felt a bit pricey for a little town like Castlegar. Wish it had a restaurant.

2025-12-31 • via Nuitee
M
Michelle • family_with_children • ca
9
We had a good time and will go back.
Pros:

The pool and hot tub

Cons:

The pillows were too big

2025-12-17 • via Nuitee
M
Michael • family_with_children • ca
1
Could of been a lot better.
Pros:

Close to everything. Lots to do for my kid.

Cons:

The cleanliness was awful.

2025-12-03 • via Nuitee
R
reginaaY7217TV • Friends getaway
6
Not bad, but avoid the pool side rooms
Pros:

Went with my sons hockey team and the hotel was mostly filled with hockey/vollyball teams but the staff were very welcoming.

Pros
Decent price of $110 a night but this did not include breakfast. Rooms were small but clean.
There is an area for the kids to play mini sticks by the pool which is a huge plus as most hotels are a hard no for mini sticks (understandably)

Cons
Beds are small, smaller than most hotel doubles. I shared with my 9 year old and it felt cramped. The door to our room seemed as though it was not installed correctly bc we had to push it hard to get it to open and shut. Our keys failed about 4 times in our two day stay so we had to get them re done. The pool area is supposed to be closed at 9:30 pm but no one seemd to minitor or enforce this. A group of parents were drinking in that area on the Friday night and allowing their kids to play min sitcks at 11 pm.I called the desk and asked if they could shut it down and was told 'yea we did but they arent' done yet' I called a second time and it was finally dealt with.

Same thing happend Saturday night when a group was swimming until 11:30 pm. This wouldn't be such an issue if the pool area was not directly in the centre of the rooms but the noice echo's and is so loud in all of the the rooms that face the pool. These rooms are also very hot and humid, make sure your AC works and is not full of black mold, or requset a room not boarding the pool area.

Overall a decent stay, probably wouldn't stay here if it wasn't for hockey travel.

2025-12-01 • via Tripadvisor
S
Sherri • extended_group • ca
7
2025-11-17 • via Nuitee
M
Michelle • family_with_children • ca
10
Nice staff and a comfortable room.
Pros:

The pool is a lovely temperature

Cons:

Nothing

2025-11-11 • via Nuitee