The Westin Houston Downtown

Very friendly and helpful staff that goes above and beyond to make your stay perfect. The place is beautiful and clean. Has all the amenities you could ask for and more. Comfortable and makes you feel at home.

The Westin Downtown is a great hotel with very good breakfast and lunch. The hotel is next to the Astros Ballpark. The hotel went through a renovation a couple years ago, so the decor is nice. Rooms are very clean.

Downtown use to be a tough walk, but downtown Houston now has great restaurants within walking distance. Nice Italian restaurant across the street, Vic’s steakhouse is next door, and Pappadeaux’s is near the convention center about a 10-15 minute walk.

Go to a ballgame - stay at the Westin. Find a Rudy’s BBQ, stop at a Buc-ee’s along the road. Enjoy Texas

Location is fantastic.

The Westin is my new downtown hotel go to. Camryn the front desk manager is truly a gem. Shes accommodating and kind. I love how direct and efficient she is. The forward thinking is a wonderful quality to have in management and I love the way she manages her team.

My last visit I did have a small discrepancy with my room and Camryn handled it quickly. Angel came and took care of the issue with grace. I appreciate their hospitality and professionalism.

I’m very specific about rooms as well. The renovations are beautiful. The beds are comfortable (as always!). Very clean.

Great service, good breakfast

My stay was very enjoyable. The amenities were very nice. I used the gym twice and was very satisfied. Restaurant great!

I have stayed at the Westin in Downtown Houston on an almost-weekly basis for over two years, and there is a reason why I do. The staff is impeccable and reminds me why I am a Marriott loyalist - their care, friendliness, and humor set them apart from the range of other hotels (both Marriott and not) that I've stayed at in Houston over the years. Moreover, the bedrooms are great - always spotlessly clean and offering the ideal asset for a business traveler: ample overhead lighting. There is no place I'd rather stay in Houston and I'm so thankful for the team there for making each stay special.

We were down there for a national Cheer association weekend event. We were in the lobby area at the downtown Westin location in Houston. We had 12 adults and 16 children and we were going to be there for a couple of hours waiting for the awards ceremony. Our server was a woman named Cash and she was relatively new to the Westin. To say she was absolutely amazing would be an understatement. She was so kind, and her attention to detail was phenomenal. She took care of this large group with a smile and cheerfulness that I will not forget. Such a phenomenal experience from all of us and we wanted to recognize that she was one of the best servers we’ve ever had anywhere.

Rooms were beautiful. Staff was very helpful and kind!

William was so helpful. I showed up before check in for a conference and was able to get a room to get ready and be on time.

The Westin Hotel was GREAT! Rooms are nice, all staff members were friendly and extremely helpful. The location for downtown activities is excellent. Many good restaurants nearby.

Awesome hotel, easy walk to convention center and Toyota center. Rooms are brand new and very nice but what really stood out was the staff. Everyone was so friendly and went above and beyond to offer help and local recommendations. From the front desk staff to the bartenders/lobby waiters, everyone was great. The food served in the lobby was excellent, way more elevated than your typical hotel bar food. Would definitely recommend if staying downtown.

Very comfortable stay with good food options and appreciate the excellent service (especially William at the front desk)!

Mikey was amazing the greatest employee ever!

We had such a great experience at the The Westin Houston Downtown. Everything flowed super smoothly from the moment we arrived. Melissa took amazing care of us very attentive and with such a positive vibe. She guided us with everything about the concert without making us feel lost and even took the time to recommend what to eat. We tried the tacos from the new menu and they were top-tier. Honestly, it was a little getaway that was totally worth it. No complaints at all everything was great.