c-hotels Ambasciatori

Hotels
C-Hotels
8.9 (12238 reviews)
Via Luigi Alamanni 3 , Florence , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Strategic location
High-quality breakfast
Cons:
Limited room size options
Some negative feedback on bathtub

Categories

Cleanliness
9.06
Guests praised the cleanliness of the hotel, describing it as exemplary.
Service
9.53
Staff, especially Igor and Angelica, received high praise for their kindness and professionalism.
Location
9.07
Conveniently located near the train station and main attractions, making it easy to explore.
Room Quality
8.02
Rooms were found to be spacious but some guests mentioned simpler accommodations.
Amenities
8.55
The hotel offers a variety of amenities required for guests, including a welcome drink.
Value for Money
8.91
Many guests felt that the quality provided matched the price.
Food and Beverage
9.06
The breakfast was highlighted as varied and fresh, with attentive service.
Overall Experience
9.03
Guests had a very positive experience overall, noting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:12

Property Description

Luxurious Accommodation

The Ambasciatori exudes elegance and charm, located next to Santa Maria Novella Church in Florence's historic centre. The spacious, soundproofed rooms offer modern amenities like air conditioning, free Wi-Fi, LCD TV, and minibar. Some rooms even boast balconies or hydromassage baths for a truly indulgent stay.

Delightful Dining Options

Start your day with a delicious buffet breakfast at the San Pietro breakfast room. For a quick bite or a relaxing drink, the Sweet Bar is the perfect spot to unwind and enjoy a cocktail or snack.

Convenient Location

Situated just a short walk from the Cathedral, Fortezza da Basso exhibition centre, and the city's shopping district, the Ambasciatori Hotel offers a prime location for both leisure and business travelers.

Experience luxury and convenience at The Ambasciatori - book your stay now!

Important information:

Please note, the garage is open from 07:00-00:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

Please note that only small-sized pets are allowed at the property.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.9
Based on 12238 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.91
Food and Beverage: 9.06
Overall Experience: 9.03
R
Rajeev couple in
8
Good
Pros:

Very nice location and good staff

Cons:

House keeping service very poor had to ask for small amenities

2026-07-11 via Nuitee
O
Orna solo_traveller il
10
2026-07-11 via Nuitee
S
Silvia couple it
10
2026-07-11 via Nuitee
G
Gina couple us
1
2026-07-11 via Nuitee
N
Nikola couple me
10
We had a fantastic stay and would definitely come back.
Pros:

The property is conveniently located close to the central train station, with a tram stop right in front of the hotel, making it very easy to get around Florence.
The staff were friendly, welcoming, and always happy to help. A special thanks to Stefany, who gave us some great recommendations on what to see in Florence and made us feel welcome from the start. We also received a complimentary welcome drink at the hotel’s bar, which was a nice touch.
Another thing we really appreciated was being able to borrow an iron free of charge, unlike some hotels that charge extra for it.
We were also upgraded to a spacious room with a huge terrace overlooking Florence and a large bathroom, which made our stay even better.
We really enjoyed our time here and would definitely stay again if we come back to Florence. I would recommend this hotel to anyone planning a visit.

2026-07-11 via Nuitee
S
Stella couple it
8
2026-07-11 via Nuitee
S
Susanna couple it
10
2026-07-11 via Nuitee
M
Marco couple cl
10
2026-07-10 via Nuitee
J
Jeanet couple co
9
Total descanso, y cercania
Pros:

la vista desde la habitacion, hermosa, silencioso, tranquilo

2026-07-10 via Nuitee
F
Francesca solo_traveller it
5
Pros:

Posizione, ben tenuta

Cons:

Stanza era sporca la doccia aveva grumi di capelli. Macchie a terra. Sporco sul pavimento del bagno.

2026-07-10 via Nuitee
S
Stefania solo_traveller it
9
2026-07-10 via Nuitee
G
Gintvile solo_traveller lt
10
2026-07-09 via Nuitee
R
RION couple jp
9
最高です!
Pros:

清潔で綺麗でした。駅近な点も良かったです。また、パスタもいただけてサービスが良かったです。

Cons:

ティッシュを設置して欲しい

2026-07-09 via Nuitee
D
Daniel couple us
9
Would stay again
Pros:

Location was directly across from the train station, super easy to get to if arriving by train. As long as you are able bodied and willing to walk, this was close enough to the attractions to be well worth it. Having said that, we are 20,000 - 30,000 step a day travelers, so if you prefer to walk less than that, you may want to look elsewhere. The hotel staff I interacted with were wonderfully friendly and hospitable. Our room was adequately sized, if on the smaller end, but with a lovely balcony overlooking the square (noisy of course, considering the traffic and trains being across the road), but the windows were quadruple paned so when the doors and windows were shut, you couldn't hear a thing. Bed was comfortable, room was clean. Bathroom was a nice size. Wi-fi was decent and workable. The hotel was well worn, but well taken care of, like the carpets probably should have been replaced years ago, but you could tell they were doing everything they could to keep them clean. Even with my complaints I would stay here again.

Cons:

TV was ancient if that matters to you, I prefer to plug in my phone and stream a youtube video before bed and I was able to do that, but the TV was old and needs replacement. The tub/shower was very narrow width wise, so it kind of impossible to have a firm stance in it, I had to shower sideways. The toilet in our room flushed - but barely. It took a few flushes to get everything down.

2026-07-09 via Nuitee
Y
Yait family_with_children us
7
2026-07-09 via Nuitee
A
Anne couple fr
8
Bien situé mais pas au calme
Pros:

Bien situé pour visiter Florence/ par contre bruyant les fenêtres ouvertes car donne sur la gare et le tramway passe devant. / le personnel est charmant et arrangeant

Cons:

Le bruit avec la chambre qui donne sur la gare

2026-07-09 via Nuitee
K
Kennedy solo_traveller br
10
2026-07-09 via Nuitee
V
Vishal solo_traveller in
10
Pros:

Amazing Value for Money. Very nice staff..very courteous..helpful..excellent location..good size rooms..
Was absolutely amazed how can a place like this be available for such a price..fantastic

2026-07-08 via Nuitee
C
Cameron solo_traveller au
10
Excellent service, location, price.
Pros:

Right from check-in, the staff were onto it. Evilina was brilliant. Nothing was too much trouble. Free drink on arrival. We were allowed in the lounge to call family and use wifi while we waited for our room. A phone call to check everything was ok. The attention to detail and personalised service was excellent.

Less than 100m from the station and walking distance to everything.

Cheap for what we got.

Highly recommended.

Cons:

Room was a little tight.

2026-07-08 via Nuitee
X
Xi couple cn
10
2026-07-08 via Nuitee