Quinta Real Monterrey

Hotels
•
Quinta Real
8 (267 reviews)
Diego Rivera 500 Fraccionamiento Valle Oriente , Monterrey , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bed
Beautiful architecture
Great location
Friendly pool staff
Cons:
Dirty room received
Unhelpful receptionists
Poor shower quality
Limited food options

Categories

Cleanliness
6.23
Reviews indicated issues with dirty rooms and poor maintenance.
Service
8.7
Mixed experiences; some staff were unwelcoming and service was inconsistent.
Location
10
The hotel is situated in a prime location, praised consistently.
Room Quality
7.74
Aged rooms with maintenance issues; some carpets were noted to be in bad condition.
Amenities
8.19
Decent amenities, but there were complaints about the lack of coffee and poor heating in the pool.
Value for Money
7.22
Not reflected as exceptional value, especially considering service and room quality.
Food and Beverage
6.68
Limited breakfast menu and misunderstanding over inclusion in the reservation.
Overall Experience
9.23
Mixed feelings; beautiful hotel but with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:45

Property Description

Luxurious Accommodations

The Quinta Real Monterrey seamlessly blends colonial-style architecture with modern amenities, offering stylish suites adorned with antique-style furniture and neutral tones. Some suites even boast balconies with picturesque views of the courtyard, mountains, or city, providing a truly enchanting stay.

Culinary Delights

Indulge your taste buds at Los Balcones Restaurant, where Mexican and international cuisines are expertly prepared, or unwind at Los Murales Bar with live music and a wide selection of beverages. For more dining options, the adjacent shopping centre is teeming with restaurants and cafés to explore.

Convenient Location

Situated in Monterrey's financial district, the hotel is a short drive from both the historic center and the Cintermex Expo Trade Fair, making it an ideal choice for business and leisure travelers alike. With Mariano Escobedo Airport just 35 minutes away, Quinta Real Monterrey offers convenience at every turn.

Book now for an unforgettable experience at Quinta Real Monterrey!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8
Based on 267 reviews
Cleanliness: 6.23
Service: 8.7
Location: 10
Room Quality: 7.74
Amenities: 8.19
Value for Money: 7.22
Food and Beverage: 6.68
Overall Experience: 9.23
J
jose ramon • family_with_children • mx
6
Pros:

Las instalaciones son muy muy bonitas y antiguas, poco descuidados pero tiene mucho estilo.
La alberca es muy bonita
El gimnasio muy bonito y equipado

Cons:

Hicimos check in a las 8 de la noche, no habia valeyñt parking, fue rápido pero la recepcionista mal, con cara de engreída, resolvia dudas de mala gana, llevábamos una carriola y un bebe y maletas, preguntamos por elevador, ya que casualmente nuestra habitación estaba como en un sótano, nos dijo que no había, pero sospechamos que si había pero era la única que habia y le dio flojera, al día siuguwitne mi esposa pregunto por que subiría ella sola y si había.
La habitación tenía una silla muy bonita pero vieja que al sentarse se rompió.
Al siguiente dia, salí muy temprano y regrese y deje el auto en el estacionamiento del hotel, por que mi esposa estaba comiendo en una restaurante cerca, entonces solo deje el auto y me fui y el balet parking me hizo mala cara, malamente llegue revisando mi carro si no le habían mandado grúa, muchas cosas por mejorar.
Una manija del baño se salio

2026-02-10 • via Nuitee
C
camilosang • family_with_children • mx
9
Pros:

멕시코 전통 디자인이 멋있는 호텔이였어요

Cons:

오랜동안 동안 유지보수가 되지않았으나 멕시코적인면에선 좋았어요

2026-01-25 • via Nuitee
J
Jose Hugo • couple • mx
4
MALA NOCHE, SIN DESCANSAR
Pros:

NO DESAYUNAMOS

Cons:

NO FUNCIONABA BIEN EL AIRE ACONDICIONADO, LLEGAMOS TARDE EN LA NOCHE Y LO UNICO QUE QUERIAMOS ERA DESCANSAR AGUSTO Y CONFORTABLE, PASAMOS MUY MALA NOCHE CON MUCHO CALOR Y EL FOCO DE LA REGADERA NO PENDIA, SALIA MUUY POCA AGUA POR LA REGADERA, SIN PRESION. EN OTRAS OCACIONES HAY BATAS PARA EL Y ELLA Y NO HABIA EN ESTA OCACION.

2026-01-20 • via Nuitee
D
david • couple • us
1
Pros:

Location is great

Cons:

I called 3 times to get 1 extra towel. House keeping never answered but did ask reception twice and towel never arrived

2026-01-20 • via Nuitee
E
Ellen • couple • us
8
Pros:

Beautiful hotel

Cons:

Needs work on showers and baths. Little hot water and no pressure.

2026-01-20 • via Nuitee
O
Orlando • solo_traveller • cr
10
Enjoy it a lot, I would recomend it, and would stay here again
Pros:

Facilities are great, nice and very well located. Staff is frindely and helpful. Check in and check out process are smooth and easy.

Cons:

My room did not have mini bar, that would be a very nice to have thing.

2026-01-19 • via Nuitee
F
Francisco • family_with_children • mx
7
Muy buena ubicación, buena calidad de alimentos, personal muy amable y muy bonitas instalaciones.
Pros:

Excelente ubicación.

Cons:

Huele y se siente mucha humedad en las habitaciones.
Las camas no son muy confortables, se hunden.
La zona de alberca esta algo descuidada y no hay personal de servicio que atienda ahí.

2026-01-19 • via Nuitee
L
Luis • couple • mx
10
2026-01-19 • via Nuitee
M
Maria de lourdes • family_with_children • us
5
Cons:

El cuarto huele a hunedad ...las sabanas tambien !!!!
A la 1 am se llovio mucho El baño por El techo de la Tina... Tuvimos que cambiar de cuarto, cuando ya Esteban durmiendo

2026-01-19 • via Nuitee
C
cbolog812975 • NONE
4
Monterrey
Pros:

Dirty rooms, suitcases must be carried by hand to the lift floor.
I chose this hotel because it had at least 4-star services, but it turned out to be disappointing.

2026-01-13 • via Tripadvisor
P
Pedro • couple • mx
9
Cons:

El frigobar estaba vacío

2026-01-05 • via Nuitee
M
Martin • family_with_children • mx
6
2025-12-30 • via Nuitee
C
Cosimo • couple • mx
5
Pros:

Colazione e posizione ok, Pulizia e servizi non all' altezza

Cons:

Pulizia e servizi non all' altezza

2025-12-30 • via Nuitee
M
Miriam • family_with_children • na
10
2025-12-29 • via Nuitee
R
Romeo • family_with_children • mx
10
Pros:

El personal muy amable

2025-12-29 • via Nuitee
B
BRUNO • family_with_children • mx
9
2025-12-27 • via Nuitee
B
Belisario • family_with_children • gb
3
Great property, in need of huge an upgrade in the rooms and improvement in their maintenance.
Pros:

Is a great property, I loved the Mexican character like an hacienda, however, facilities specially the rooms are not at a 5 start standard. There is a lot of dust, not fully clean as they the should and quite dated, specially the carpet.

Cons:

facilities specially the rooms are not at a 5 start standard. There is a lot of dust, not fully clean as they the should and quite dated, specially the carpet.

2025-12-24 • via Nuitee
P
Pedro • couple • mx
10
2025-12-20 • via Nuitee
E
Edmundo • couple • mx
9
Elegancia y confort
Pros:

Ubicación excelente

Cons:

Todo estuvo a la altura. Los alimentos un poco altos en precio

2025-12-15 • via Nuitee
I
Isadora • couple • br
2
Wouldn’t ever get back
Pros:

Comfortable bed

Cons:

I was first given a dirty room, with the bed undone, rest of food from the previous guest, and when i complained, they gave me a smaller room, and the hot water was not properly working.

2025-12-11 • via Nuitee