Courtyard by Marriott Houston Rice University

Hotels
•
Commonwealth Hotels
8 (206 reviews)
2929 Westpark Drive , Houston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Unacceptable cleanliness
Poor service quality

Categories

Cleanliness
6.16
The cleanliness was unacceptable with issues like blood on the couch bed and general room odors reported.
Service
7.13
Service was described as unprofessional and rude, impacting the overall experience.
Location
10
The hotel location was praised for being convenient, with safe options for dining and entertainment nearby.
Room Quality
7.17
Rooms had issues with comfort and maintenance, like weak water pressure and uncomfortable beds.
Amenities
8.12
Amenities were somewhat lacking with only occasional room cleaning and air conditioning issues.
Value for Money
8.15
With recent changes like charging for parking, the perceived value for money decreased.
Food and Beverage
9.11
Food and beverage options were not specifically mentioned but assumed standard for a hotel of this type.
Overall Experience
8.16
Overall experience affected significantly by cleanliness and service issues, despite a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:19

Property Description

Convenient Location near Downtown Houston
Situated just a short drive from Hermann Park, our hotel offers spacious and modern accommodation for your stay in Houston.

Relaxing Amenities for Your Enjoyment
Unwind by taking a dip in our outdoor swimming pool or soaking in the hot tub. Enjoy the comfort of air-conditioned guestrooms with cable TV and complimentary tea and coffee making facilities.

Fitness and Dining Options
Stay active in our well-equipped gym or take advantage of our shuttle service for convenient airport transportation. Start your day right with a delicious American breakfast buffet at The Courtyard Café.

Book your stay at Courtyard by Marriott Houston Rice University for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 206 reviews
Cleanliness: 6.16
Service: 7.13
Location: 10
Room Quality: 7.17
Amenities: 8.12
Value for Money: 8.15
Food and Beverage: 9.11
Overall Experience: 8.16
M
Maximiliano • solo_traveller • us
10
2026-04-11 • via Nuitee
T
Tina • couple • us
4
Over priced!
Pros:

Breakfast was horrible. My food was hard and cold. They told they would refund but did not. I had to wait a very long time for my breakfast because they were understaffed. And the same experience for dinner.

Cons:

Breakfast was horrible. My food was hard and cold. They told they would refund but did not. I had to wait a very long time for my breakfast because they were understaffed. And the same experience for dinner.

2026-04-06 • via Nuitee
R
Rita • family_with_children • us
6
Pros:

There was a pool and hot tub...room was a good size and a nice shower. Staff was nice.

Cons:

Found a dead roach in the room. Looked like there was a water leak at some point based on the ceiling. Too pricey for the quality of the room.

2026-03-31 • via Nuitee
M
MTrav • Business • Garden City, Long Island, New York
8
Comfortable stay, friendly staff
Pros:

Had a pleasant stay while in town for a few days for business. Very friendly staff member who checked me in as I didn’t arrive to the hotel until 1am with a delayed flight. The dim sum restaurant downstairs in the lobby was great. Had that for dinner one night and it was so convenient vs driving to a restaurant or getting take out. Great service and food. There is a pool which I sat outside at after work which was nice. Only downside was my shower pressure was really low.

2026-03-28 • via Tripadvisor
L
Lupita Rodriguez • solo_traveller • us
10
Pros:

El lugar estaba en un punto muy bueno 👌 donde tienes todo muy cerca y lo mejor el Mall- The Galeria, aparte el sillón cama era muy comodo

Cons:

Nada

2026-01-20 • via Nuitee
M
Magdalena • family_with_children • us
10
2026-01-19 • via Nuitee
D
Demetria • family_with_children • us
4
It was an overnight stay but was not pleasant at all. Blood on the couch bed and 2 people on the flo
Cons:

The couch bed had blood stains on it and 2 of my guest had to sleep on the floor. I complained to manager and NOTHING was done about it.

2026-01-19 • via Nuitee
C
Chris • couple • us
8
Pros:

Location

Cons:

Stayed here in the past and Courtyard is now charging for parking! Had issues with air conditioning but we figured it out.

2026-01-19 • via Nuitee
M
Manuel • solo_traveller • mx
6
2026-01-19 • via Nuitee
X
X1489GSgaryp • Business
10
Amazing Lawanda was very helpful as all the staff was we really appreciate the hospitality
Pros:

The staff was amazing and so helpful during our stay. Rooms were clean, facility is well kept. We highly recommend staying here.

2026-01-08 • via Tripadvisor
J
JYHREN • couple • tw
10
2025-11-20 • via Nuitee
F
Fernando
8
Pros:

the vanity light over the sink was burned out. The hotel has a charge for parking.

2025-10-02 • via Nuitee
J
Jennifer • family
8
Pros:

Super friendly staff

2025-09-29 • via Nuitee
J
James
6
Unacceptable room conditions
Pros:

My room had no hot water in the shower. And the room smelled like a sewer. I reported it and they said thank you for letting us know. The problems still existed to the time that I checked out.

2025-09-22 • via Nuitee
M
Melody
4
Unprofessional
Pros:

My stay started rocky and quickly declined. When I arrived, I stood at the counter for 10 minutes while the receptionist sat in the office on her cell phone. I later found out she was the supervisor, who also had a guest inside of the office after 10 PM. When I checked out they double charged me incidentals and never informed me that the parking had a fee. When I called to find out about the charges, the receptionist was very rude and unprofessional, even cutting me off midsentence. Terrible experience and I will be telling everyone I know not to stay here. Completely unacceptable.

2025-09-12 • via Nuitee
S
Susan • extended_group • us
6
Pros:

Location and ease of parking although sometimes was hard to find a parking place.

Cons:

Elevator sounded like it was going to break down (it didn't). Apparently only room cleaning every other day, but no one told us. Mostly the room was just old, carpet was stained.

2025-08-18 • via Nuitee
E
Eugenia • partner
4
Pros:

My disappointments with the property were the beds, which were uncomfortable, and the water pressure for the shower was very weak. This property still has tubs, which makes it cumbersome to get into and leads to leaking of the shower onto the bathroom floor. These are the two most important features for me in hotel rooms. I don't believe I will be returning to this property

2025-08-17 • via Nuitee
R
Robert
10
Pros:

Nice, comfortable hotel.

2025-08-10 • via Nuitee
K
KOLAPO • solo_traveller • za
8
Pros:

Spacious room, neat and comfortable.

2025-08-04 • via Nuitee
J
Joey • partner
4
Pros:

The A/C was not functioning correctly and they even gave us another room to try that also had a poor functioning A/C. We decided to muscle through but got a terrible night sleep, which was the main reason we chose the hotel, we needed a location close to our conference for a good night sleep.

2025-08-02 • via Nuitee