City Express by Marriott Monterrey Santa Catarina

Hotels
City Express
8.4 (191 reviews)
Carretera Monterrey Saltillo 1135 , Monterrey , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable Rooms
Cons:
Poor Cleanliness
Noisy Air Conditioning
Indifferent Check-in Service

Categories

Cleanliness
7.44
Several reviews indicated issues with cleanliness, including comments about dirty carpets and bugs.
Service
9.21
Many reviews praised the attentive staff, though some noted indifferent service at check-in.
Location
9.45
Multiple comments highlighted the hotel's great location, close to industrial areas and amenities.
Room Quality
7.9
Some reviews mentioned issues with old appliances and the need for remodeling.
Amenities
8.43
While some amenities were appreciated, there was feedback about the malfunctioning coffee machine.
Value for Money
7.89
Mixed feedback regarding the cost relative to room quality and maintenance.
Food and Beverage
8.44
Comments were generally positive, but some noted the breakfast could be improved.
Overall Experience
8.41
Overall satisfaction varied, with positive staff interactions but significant concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:14

Property Description

Convenient Location
Located just 3 km from Santa Catarina and a short 20-minute drive from Monterrey, our hotel offers the perfect blend of tranquility and accessibility. With a complimentary shuttle service covering up to 10 km, exploring the area is a breeze.

Modern Amenities
Experience comfort and convenience in our bright, air-conditioned rooms equipped with flat-screen cable TV and free Wi-Fi. Stay productive at the work desk, and unwind in the cozy ambiance. The hotel also boasts a well-equipped gym for fitness enthusiasts.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour reception, currency exchange services, and complimentary continental breakfast. With free parking and proximity to Mariano Escobedo Airport and Convex Convention Centre, your travel needs are well taken care of.

Ready to experience a seamless stay? Book now and make unforgettable memories at Monterrey Santa Catarina Cityexpress!

Important information:

The free shuttle service is subject to availability. Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 191 reviews
Cleanliness: 7.44
Service: 9.21
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
A
Alfredo family_with_children mx
10
Pros:

El.lugar

Cons:

Nada

2026-02-11 via Nuitee
A
Alma Roxana family_with_children mx
10
2026-02-10 via Nuitee
R
RUBEN ANTONIO family_with_children mx
9
2026-01-28 via Nuitee
A
Ana solo_traveller mx
1
Muy malo por lo que pagas
Pros:

Nada

Cons:

No sirven las conexiones de luz, no había plancha de ropa.

2026-01-27 via Nuitee
L
Lilian extended_group mx
10
2026-01-21 via Nuitee
J
Julio Cesar family_with_children mx
8
2026-01-21 via Nuitee
G
Gabriela extended_group mx
7
Pros:

bien

2026-01-20 via Nuitee
H
Hernandez family_with_children mx
7
Calificación del hotel 🏨 en
Pros:

El trato de la gente y que me llevaron a la embajada americana

Cons:

Tuve que sacar mi maleta de la habitación antes de la hora de salida y regresar y ya no poder hacer uso de ella.... El desayuno es muy simple

2026-01-19 via Nuitee
J
Jesus Adrian couple mx
10
2026-01-19 via Nuitee
L
Lilia Alejandra family_with_children mx
10
Pros:

Muy buen servicio el desayuno bien solo el aire acondicionado muy ruidoso

Cons:

El aire acondicionado muy ruidoso

2026-01-19 via Nuitee
J
JUAN MANUEL solo_traveller mx
7
Tranquilo
Pros:

la limpieza del hotel

Cons:

Se tardan en hacer el check in solo habia una persona

2026-01-19 via Nuitee
D
Diego family_with_children mx
7
2026-01-16 via Nuitee
E
Enrique solo_traveller mx
9
2026-01-06 via Nuitee
P
pablo solo_traveller ca
1
I did not feel comfortable in the Hotel
Cons:

too noisy the rooms -

2025-12-21 via Nuitee
A
Adriana extended_group mx
8
Buena
Pros:

Limpio desayuno bueno

Cons:

Para comenzar eran las 21 hrs cuando llegamos y para hacer check in el personal nos hizo esperar porque tenían que hacer el cambio de turno y nos mandaron a tomar café o sentarnos, en el desayuno el chef se la pasó regañando a la gente

2025-12-20 via Nuitee
M
Maricruz family_with_children mx
10
Pros:

Habitación cómoda

Cons:

Que la puerta lateral no funcionaba

2025-12-19 via Nuitee
D
Djoulinia solo_traveller us
10
Ty for the great service
Pros:

Cleaning

Cons:

Clean

2025-12-09 via Nuitee
J
Juan Ignacio solo_traveller mx
8
Lugar para pasar la noche
Pros:

Desayuni normal, lo que me gusta es la maquina de cafe que esta disponible casi todo el tiempo

Cons:

El estacionamiento, muy lleno y no te dejan estacionar cerca de la entrada

2025-12-03 via Nuitee
R
Ruiz solo_traveller mx
7
2025-11-17 via Nuitee
E
EDUARDO couple mx
8
Tranquila
Pros:

Bien

2025-11-03 via Nuitee