Mercure Convention Center Ancol

Hotels
•
Mercure
8.6 (670 reviews)
Jalan Pantai Indah Taman Impian Jaya Ancol , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Clean rooms
Good food variety
Good location
Cons:
Noisy environment
Air conditioner issue

Categories

Cleanliness
8.78
The rooms were clean and tidy, as noted in the reviews.
Service
9.05
Exceptional staff service mentioned throughout, especially in urgent situations.
Location
8.59
Good location with family activities nearby.
Room Quality
8.04
Air conditioner issue affected comfort during stay.
Amenities
8.57
Hotel offers a variety of amenities as expected from its category.
Value for Money
8.43
Pricing aligns with overall experience and services provided.
Food and Beverage
8.68
Food variety and quality were praised by multiple guests.
Overall Experience
8.65
Generally positive, with appreciation for staff and hospitality despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Prime Location at Dreamland Ancol Park

Luxurious Amenities and Activities

Mercure Convention Center Ancol offers an outdoor pool, tennis courts, and bike rentals for active guests. The hotel's warm and simply furnished rooms provide comfort with air conditioning, satellite TV, and a minibar. Indulge in Asian and international cuisine at Sunda Kelapa Coffee Shop with ocean views, followed by drinks at the 24-hour Nelayan Bar.

Family-Friendly Environment

With a children's playground, table tennis, and billiards, there's something for everyone at Mercure Convention Center Ancol. Explore nearby attractions like Seaworld Oceanarium and Fantasy World, making it an ideal choice for families.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Convention Center Ancol now to create unforgettable memories.

Important information:

Please note that the entrance fee to Ancol area is borne by the guest.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 670 reviews
Cleanliness: 8.78
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.65
F
FA • family_with_children • id
10
Pros:

Hotel paling nyaman di Ancol

Cons:

Tidak tersedia lagi fasilitas utk keluar/ masuk Ancol tanpa dikenakan tiket, jadi seperti pengunjung biasa yg tidak menginap di hotel.

2026-03-14 • via Nuitee
R
Rhealou • solo_traveller • au
10
2026-03-08 • via Nuitee
8
814fransiscaa • Couples
10
nice stay
Pros:

good ambience, nice stay, friendly staff. the interns are nice charlie, revalina, keisya

2026-03-05 • via Tripadvisor
J
JULIENE LAURICE • couple • ph
9
Excellent hotel and great value for money.
Pros:

It is centrally located and very accessible.
A great venue for conventions and other events.
The staff were very friendly, hospitable and approachable

Cons:

none

2026-03-03 • via Nuitee
D
Daydream48608034153 • Family
10
Good
Pros:

Amazing views and friendly service from Ms. Maylisa and Mr. Hafiz.

2026-03-02 • via Tripadvisor
K
keisyaputria • Friends getaway
10
good hotel
Pros:

nice hotel and good facilities, thankyou Kei and Reva for the kindness and very helpful.

2026-02-28 • via Tripadvisor
L
Liu（劉姿仙） • family_with_children • tw
10
Pros:

Semuanya bagus termasuk service staff,staf restaurant,staf lobby ramah ,,,

2026-02-25 • via Nuitee
U
ucupm2026 • Family
10
Family friendly
Pros:

The hotel is great and good, the facilities provided by the hotel are great, thank you to the FO staff for Mr. Hafiz, Mr. Marvin and Ms. Keisya

2026-02-24 • via Tripadvisor
T
Trek31005709938 • Family
10
Kids Friendly
Pros:

The service and facilities are good, very kids friendly, thank you FO staff for Mas Marvin, Mba Maylisa, Mas Hafiz.

2026-02-23 • via Tripadvisor
A
abcde_ghi_k • extended_group • at
10
Sehr Entspannter Ort, zum Auskurieren, Kinderfreundlich
Pros:

Frühstück war super! Sehr indonesisch aber vielfältig. Natürlich auch Westliche Angebote verfügbar. Sehr idyllischer Ort in Ancol

Cons:

Tagespass, zum Betreten des Resortsbereichs, bekommt man nur wenn man direkt über Mercure bucht als Gast, aber sie haben trotzdem Ausnahmen für mich im Endeffekt gemacht und bin sehr dankbar für das gesamte Mercure Ancol Team. 🫶

2026-02-23 • via Nuitee
3
347maryloup • Solo travel
10
satisfied costumer here .dserve to be a 5 star hotel
Pros:

we have our international conference with the delegates around the world of sfc and cfc in jakarta indenosia and we gather this event in this hotel .mercure convention center ancol,first of all start from the entrance the frontdesk was so kind and polite to answer all our concern about the rooms and area were to go..friendly people they were so kind ,people every where even our grab driver ,sir alam was so kind and very generous..first night we ate at the sundakelapa restaurant at the Ground flr. the food was so good .you will taste the special authenthic menu..i encounter different kind of sauces. me since i love spicy , sambal was caught of my interest was so good and flavorful.very quality and standard every bite.napaka bait ng chef .Chef Kasto Hadi was so kind and humble they explain the dish with help of his staff and he made a sambal for me to take home in philippines.and he gave a valentines cake for free whata lucky me hahha to expwrience this wonderful people out there.thank you so much .and also the room was clean and refreshing .u dont need to call them to clean your room wveryday they know thier job.hahaah .our event was succesful,satusfied with service ,the food the cleanliness about the staff ..we have a great time during our event.were proud to experience it here.so its deserve to be a 5 star hotel.thank u mercure hotel and to all the employees.kudos

2026-02-16 • via Tripadvisor
S
sheilabM7034BH • Friends getaway
8
Icon Indo 2026
Pros:

Staff are very accomodating and generous

2026-02-15 • via Tripadvisor
T
Trip50338092222 • Business
10
Nice place and staffs are respectful.
Pros:

The Staff are really nice. Especially the room cleaners. I stayed in Room 712 and it is a pleasant experience with Balcony and nice view of the bay area. I just didn't like the staff in the ground floor asking for review of the hotel and asking to mention their names. We didn't interact with them so my rating is about the place and the room cleaner who is really kind.

2026-02-14 • via Tripadvisor
M
marcusp839 • Business • Lapu Lapu, Mactan Island, Cebu Island, Visayas
10
Excellent service from the staff ❤️❤️❤️
Pros:

The staff especially Nabila, Roby, iklima, Hadi, and Dora gave us an excellent service by providing our needs. This is the best hospitable hotel we have ever had in Jarkta. We felt like at home. Highly recommended if you wish to stay here in Jakarta! 🌟🌟🌟🌟🌟

2026-02-14 • via Tripadvisor
M
markanthonyg697 • Friends getaway
10
Very accommodating with nice attitude
Pros:

With accommodating vide and very nice attitude in all midst

2026-02-14 • via Tripadvisor
8
818angelmaer • Friends getaway
10
Nabila, roby, dona, iklim, hadi
Pros:

Nirwana is Nice and caring staff. Food is so good. Ambiance is nice.

2026-02-14 • via Tripadvisor
4
454chanells • Friends getaway
10
Good Food. Good Company!
Pros:

Service from Mercure crew was superb. Very friendly staff and accomodating. Nabila. Dina. Iklima. Robi. Hadi. :)

2026-02-14 • via Tripadvisor
J
jovele2025 • Friends getaway
10
Nabila, roby, hadi, dina, iklima
Pros:

The crew are very accommodating and very approachable. They are also very diligent in their service.

2026-02-14 • via Tripadvisor
D
dooftechrandomm • Friends getaway
10
Very good experience in here in Nirwana with Nabila, Dina, Iklima, Robi, Hadi
Pros:

Very good food, caring staff, so accommodating staffs,

Nirwana

2026-02-14 • via Tripadvisor
X
X6154QBbernadetteg • Friends getaway
10
Excellent Service :)
Pros:

The hotel staff are all very friendly and accommodating most especially Nabila, Roby Achmad, Hadi, Dina, Iklimah. :) the food is also very delicious :) excellent service

2026-02-14 • via Tripadvisor