Comfort Suites Airport

Hotels
•
Comfort Suites
8 (684 reviews)
2906 S. Vista Avenue , Boise , us

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Amenities not functioning
Uncomfortable beds

Categories

Cleanliness
7.14
Several reviews indicated issues with cleanliness, including dirty carpets and unclean bathrooms.
Service
9.11
Most reviews praised the staff for being friendly and helpful, particularly the front desk.
Location
8.65
The location was frequently mentioned as convenient, especially for airport access.
Room Quality
7.6
Mixed sentiments; some rooms were spacious but issues with bed comfort were noted.
Amenities
6.63
Negative feedback regarding the functionality of the pool and whirlpool amenities.
Value for Money
8.59
Positive remarks on the price being good, balancing out dissatisfaction in other areas.
Food and Beverage
8.14
Breakfast was mentioned positively, though some food items had quality issues.
Overall Experience
8.11
Overall satisfaction with the stay was reflected, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:12

Property Description

Convenient Location
Located just a stone's throw away from popular attractions like ExtraMile Arena and Morrison Center for the Performing Arts, Comfort Suites Boise Airport offers a prime spot in Boise for both leisure and business travelers.

Relaxation and Wellness
Unwind in style at our hotel's spa and wellness center, complete with an indoor pool and sauna. Whether you're looking to take a refreshing dip or simply relax after a long day, our facilities are designed to cater to your relaxation needs.

Modern Amenities
Enjoy the convenience of our business center and onsite vending machines offering a selection of drinks. Stay connected with complimentary WiFi, take advantage of the free shuttle service, and benefit from our 24-hour front desk for a hassle-free stay.

Ready to experience comfort and convenience at Comfort Suites Boise Airport? Book your stay now!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Park and fly packages are available. Contact the property for additional details.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 684 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 6.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.11
R
Rachel • family_with_children • us
10
Great place to stay
Pros:

Everything!

Cons:

Nothing

2026-04-17 • via Nuitee
E
Elaine • solo_traveller • us
8
I might stay at your property if it was updated
Pros:

Location

Cons:

The Bed was not comfortable

2026-04-14 • via Nuitee
S
salvador • couple • es
10
2026-04-08 • via Nuitee
A
anthonypO7182BQ • Business
4
Nice Hotel but . . .
Pros:

The room was nice and most of the staff were helpful and friendly. My next flight doesn’t leave till late in the evening so I asked to extend the checkout time and they charge a dollar per minute extra you stay past checkout up to 30 extra minutes you’re allowed to stay 😡 Not a huge problem but when many other hotels I’ve stayed with have extended me well into the evening for FREE!! Disappointing hearing. I probably won’t stay here again when in the area next if I plan to stay for a longer duration

2026-04-03 • via Tripadvisor
J
J602NUtroyp • Couples
2
Worse experience ever from Comfort Suites
Pros:

Checked in, went to room. The mirror was busted, tub was cracked, light fixtures missing bulbs. I asked to be moved to a different room. Was denied and the clerk said most all the mirrors were busted. I checked out! They refused to refund the week stay I prepaid. Rather spend my money where it’s appreciated. They’re still holding the $$$ deposit. Drive less than a mile to Comfort Suites on Elder Street . Perfect rooms awesome staff! Stay at Elder Street Comfort Suites!!!!

2026-04-02 • via Tripadvisor
S
Shay • family_with_children • us
9
2026-04-02 • via Nuitee
J
Jorge • extended_group • us
8
2026-03-30 • via Nuitee
L
lisapsu • Solo travel • Georgetown, Massachusetts
2
Poor Service NOT customer-friendly
Pros:

My 19-year-old son was traveling from Boston to Shanghai (where he attends college). His flight from Boston to Seattle was diverted to Boise, Idaho, and he spent about 6–7 hours stranded at the airport - three of them sitting on the runway. The crew timed out and the flight was rescheduled for the next morning. He quickly booked a room at Comfort Suites Airport in Boise through Booking.com so he’d have a place to sleep, as many passengers were stranded.
When he arrived just 30 minutes later, the hotel refused to check him in, saying guests must be 21 years or older to stay. He asked for a refund, but they refused, saying it was a non-cancelable booking and that the age restriction was listed on their website.
He had no issue finding another nearby hotel that accepted 19 year olds, which makes Comfort Suites’ stance even more unreasonable. The night manager, Chet, was kind and tried to help, but when we followed up with the day manager, Omar, he was extremely rude to my husband and even hung up the phone. We escalated the issue to Comfort Suites corporate, but they declined to assist.
This entire experience left us disappointed with both the hotel and the brand. We travel extensively and have never encountered such poor customer service. I just wanted to warn anyone considering staying at this property. They are NOT customer-friendly and seem uninterested in resolving issues fairly.

2026-03-20 • via Tripadvisor
O
O'Neill • couple • us
6
It was ok,but too high of price for value received. I’ll shop around next time I’m in Boise.
Pros:

Location was good,staff was very good and breakfast was good.

Cons:

Pool area and workout room not so good. Sauna seems to be open but not working. So why is it open??? Hot tub not very warm.

2026-03-16 • via Nuitee
P
Paul • couple • us
5
Ok but unhappy with breakfast
Cons:

Breakfast was ok except sausages were cold and they were always out of biscuits and i ask if they were going to get more out and was told that that was extra and they only had one serving and were not going to put anymore out so i guess if you want biscuits and gravy you better there first thing!!!! I paid for full breakfast not just what ever was left over...

2026-03-09 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

It was quiet and comfortable.. the staff was very helpful

Cons:

There were no jets in the hot tub.. that was a bummer.. other than that, everything was fine

2026-03-05 • via Nuitee
C
Cristopher • solo_traveller • us
10
2026-03-04 • via Nuitee
J
Justo • extended_group • gt
8
2026-03-04 • via Nuitee
J
Jocelyn • solo_traveller • us
6
Price was ok, but should’ve spent a little more for a better experience.
Pros:

It’s older and worn but good enough

Cons:

It’s was worms and a like more care could be had in the room the exhaust fan didn’t work.

2026-03-02 • via Nuitee
G
Gerald • solo_traveller • ca
8
Pros:

Everything

Cons:

Nothing

2026-03-02 • via Nuitee
D
Deitch • family_with_children • us
10
Pros:

Close to the entrance

Cons:

Missed breakfast bcuz 9 is a bit early

2026-02-28 • via Nuitee
K
Kaitlyn • couple • us
9
Awesome
Pros:

It was nice

Cons:

Nothing

2026-02-26 • via Nuitee
K
Kevin • family_with_children • us
10
2026-02-13 • via Nuitee
K
Kurt • solo_traveller • us
6
Cons:

Wifi kept failing

2026-02-13 • via Nuitee
B
Brandon • couple • us
8
2026-02-11 • via Nuitee