Four Points by Sheraton Louisville Airport

Hotels
Marriott
9 (42 reviews)
2850 Crittenden Dr, Louisville, Kentucky, 40209 , Louisville , US

Facilities

Fitness facilities
Front entrance ramp
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Lack of refund policy
Maintenance issues
Slow food service

Categories

Cleanliness
8.83
Some guests reported issues with cleanliness despite overall positive sentiments.
Service
9.8
Friendly and accommodating staff were appreciated by many guests.
Location
9.84
Excellent location for events and easy access to attractions.
Room Quality
8.79
Rooms were clean but had some maintenance issues noted by guests.
Amenities
9.32
Amenities generally appreciated, though some expected more.
Value for Money
8.28
Some guests felt the hotel did not provide adequate value for the price.
Food and Beverage
7.83
Mixed reviews regarding food service and availability.
Overall Experience
9.3
Most guests had a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:44

Property Description

Experience comfort and convenience at Four Points by Sheraton Louisville Airport, ideally located just minutes from local attractions.

Modern Accommodations
Unwind in one of our 117 spacious guestrooms featuring pillowtop beds, premium down comforters, and flat-screen televisions. Each room comes equipped with complimentary wired and wireless internet and refrigerators for your convenience.

Exceptional Amenities
Stay active with our 24-hour fitness center or relax and dine at The Still, where delicious meals await. Complimentary wired internet access and a 24-hour business center ensure that you have everything you need for both work and leisure.

Perfect for Events
Planning an event? Our versatile meeting space spans 1,275 square feet, ideal for any occasion. With a complimentary airport shuttle service, we make getting here and connecting with your guests a breeze.

Don't miss out on a top-notch experience—book your stay today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 42 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 9.3
J
John
2
Pros:

I wasn't able to make the trip, and they would not issue a refund, so I'm giving them the lowest score.

2025-10-12 via Nuitee
T
Thomas
10
Pros:

Clean, convenient, did not feel crowded.

2025-10-06 via Nuitee
K
Kurt family
10
Pros:

Clean large room, nice hotel with good parking, close and walkable to Cardinals stadium.

2025-10-05 via Nuitee
V
Vincent
2
Do Not Stay Here
Pros:

Room was dark, no free breakfast even though reservations confirmed there was it cost 10 dollars, room was not cleaned to give us clean towels or wash clothes. Evening staff was rude. Don’t waste your money

2025-09-29 via Nuitee
S
Stan
8
Pros:

Good stay except for no shampoo in the dispenser in the shower

2025-09-28 via Nuitee
M
michael friends
8
Pros:

got an early check in which was nice

2025-09-27 via Nuitee
K
Kara
10
Pros:

Clean room and very helpful and friendly staff.

2025-09-26 via Nuitee
K
Kim
10
Pros:

Very clean! Friendly staff

2025-09-26 via Nuitee
M
Matthew
10
Pros:

Friendly staff

2025-09-24 via Nuitee
M
Mary
6
Soooooooo Not worth the money!!!
Pros:

The staff was friendly. The Bar and Grill has EXTREMELY slow service. About 40 minutes for our burger and a club sandwich. The hotel is right on the street and the street noise was so bad. No smart tv's. I couldn't even cast to the tv. The lighting in our room was so dim. It's an ok place but for $400, um no. Never again.

2025-09-19 via Nuitee
L
Lindy family
8
Pros:

Close to Bourbon and Beyond.

2025-09-17 via Nuitee
S
Shannon family
8
Pros:

Not the quietest AC but also near the airport so if you’re a light sleeper, not the best place for you. I slept like a baby because we were there to walk right across the street to the music festival for 4 days. Excellent location, clean and super friendly staff.

2025-09-17 via Nuitee
A
Anna family
6
Pros:

Hotel & room were clean and staff were pleasant. Walls are extremely thin, TV didn’t work, a wall in the bathroom wasn’t fully painted - there was a patch that was still primer - noticeable vs. rest of the walls.

2025-09-13 via Nuitee
C
Christi family
10
Pros:

Location was great for fairgrounds

2025-08-24 via Nuitee
J
James
10
Great hotel/Great stay.
Pros:

This is one of the cleanest, well-maintained hotels that I've ever stayed in. The staff were very friendly and accommodating. The beds were comfortable. The in-room fridge kept our drinks very cold, which was great considering how hot the weather was while we were there. It's located right across the street from the Kentucky Expo Center, which housed the venue we were attending.

2025-08-04 via Nuitee
N
Nedria
10
Great stay for 4 days!!!
Pros:

This hotel was very nice good for families. It was walking distance to the Kentucky Convention Center in Louisville. Food was close by. The hotel was clean and whenever we asked for anything within limits it was taken care of. Breakfast was not free which is unfortunate but for the most part I did not care. I was there with my daughter and mom for a basketball tournament. I was happy!!

2025-07-14 via Nuitee
J
Jaquina family
10
Pros:

Amazing property would recommend especially for people with families in need of space, great staff and very accommodating.

2025-07-11 via Nuitee
K
kuntina
2
Pros:

not good weather was hot and out room was HOT

2025-07-10 via Nuitee
A
Ashley family
8
Pros:

Was clean and quiet. Pool was open and nice. I do think they could serve a free continental breakfast of some sort like most other hotels do.

2025-07-05 via Nuitee
M
Michael family
4
Pros:

Room was extremely dark, outdated and poorly maintained! The door between the bedroom and the sofa sleeper room wouldn’t close. The roll up shade would not work. There was no TV in the sofa sleeper area, there were only 2 small bedside lights to light the entire room. Light sockets were very loose so plugs fell out. Peeling paint, popcorn ceiling, dark grey walls and old looking decor gave it a gloomy feel. Treadmills did not work. Phone in room did not work. Asked for towels but did not receive any until we went to front desk ourselves. Pool was very cold, looked dirty and had clumps of hair floating in it.
I wanted some ice and spent 10 minutes looking for an ice machine. We skipped the $10 breakfast buffet and went to a nearby Cracker Barrel because the buffet looked very underwhelming.

2025-07-01 via Nuitee