Kamana Lakehouse

Hotels
9.2 (1685 reviews)
139 Fernhill Road , Queenstown , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful lake view
Good housekeeping
Cons:
Poor service communication
Breakfast quality declined

Categories

Cleanliness
8.39
Room was not vacuumed on the last day, reflecting poor cleanliness.
Service
8.86
General issues with customer service interactions and communication mentioned.
Location
10
Beautiful view of the lake from the restaurant, enhancing the location appeal.
Room Quality
9.4
Overall room quality considered average with some issues noted.
Amenities
9.85
Mentioned positive aspects such as the hot tub and cleanliness.
Value for Money
8.38
High price paid for disappointing experiences suggests a poor value.
Food and Beverage
8.84
Food at the restaurant described as just okay, despite higher pricing.
Overall Experience
9.89
Experience was generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:40

Property Description

Luxurious Accommodation with Breathtaking Views

Stylish Rooms with Modern Amenities: Each air-conditioned room at Kamana Lakehouse offers premium beds, USB charging ports, free WiFi, and outdoor seating. Some rooms boast unobstructed views of Lake Wakatipu and the Remarkables.

Sustainable Dining Experience at Nest: Indulge in a unique dining experience at Nest, where foraged herbs and local ingredients take center stage. With a focus on "zero waste," enjoy a changing menu that reflects the seasons and weekly five-course degustation dishes.

Perfect Location for Nature Lovers: Conveniently located near Fernhill Loop Track and Ben Lomond Track, Kamana Lakehouse provides easy access to New Zealand's native nature. Whether you're into hiking or skiing, this hotel is the ideal base for outdoor adventures.

Experience luxury, sustainability, and nature at Kamana Lakehouse. Book your stay now for an unforgettable Queenstown getaway.

Important information:

Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14.

Please note that a credit card surcharge of 2% will apply to Visa/Mastercard credit cards and 3% for AMEX transactions. Cash or EFTPOS payments will not incur a surcharge.

Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lake House for further assistance.

Please note that construction work is taking place nearby from April 2024, and some rooms may be affected by noise from Monday to Saturday daily from 08:00 to 18:00.

Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may, therefore, have their views impacted at times.

Our team is here to look after you with any questions that you have prior to and during your stay with us. Please connect with us if there is anything we can do for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1685 reviews
Cleanliness: 8.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 9.85
Value for Money: 8.38
Food and Beverage: 8.84
Overall Experience: 9.89
R
Robilliard • solo_traveller • au
10
Pros:

Staff were exceptional

2026-05-15 • via Nuitee
S
Sunny • couple • au
10
2026-05-14 • via Nuitee
P
Poppy • solo_traveller • id
10
2026-05-12 • via Nuitee
T
Tatiana • solo_traveller • au
5
Cons:

The room was close to the lounge and restaurant and not sound proof at all. With a baby this was hard. The room service menu was terrible and very limited especially with dietary inclusions

2026-05-08 • via Nuitee
D
D7420HUstevenw • NONE
10
Great service, beautiful views, clean and comfortable room, excellent location!
Pros:

Kāmana Lakehouse was sooooo special! We had a King room (second level) with a lake/mountain view and it did not disappoint! The views were spectacular! It is a walk into town especially back up the hill but we loved that this place was perfect for us. Food and service were excellent. The only slight niggle is parking is limited.

2026-05-02 • via Tripadvisor
N
Nagayama • solo_traveller • jp
7
レストラン利用だけでも十分景色を堪能できるかなと思います。
Pros:

景色

Cons:

暖房をつけていても部屋が寒い

2026-05-02 • via Nuitee
K
Kylie • couple • au
10
2026-05-02 • via Nuitee
G
gregorynorris • NONE • Sydney, New South Wales
10
Stunning views and friendly staff
Pros:

Beautiful location, very friendly and helpful staff, the view from the restaurant and our room was better than shown on the website, happily recommend as a place to stay, and would be our first choice next time we visit Queenstown.

2026-04-30 • via Tripadvisor
Y
Yudhishthir • solo_traveller • in
7
Very comfortable and pleasant stay.
Pros:

Excellent Location.. overlooking the Lake and a short drive from Town.

Cons:

Property under development.

2026-04-30 • via Nuitee
S
Susan • couple • us
9
Pros:

Breakfast was unique. Woyksntvwork fir me beyond a day or two

Cons:

Room too close to the lobby.

2026-04-28 • via Nuitee
X
X9599XSvictors • NONE • Seaford, Victoria
10
Amazing Views 360 degrees!
Pros:

Great location. Familiarise with Queenstown Bus Services and nearby eateries if you don’t want to eat at their Restaurant.

2026-04-26 • via Tripadvisor
G
gator85 • NONE • Newcastle, Greater Newcastle, New South Wales
10
Amazing customer service and beautiful hotel and restaurant
Pros:

You can see that the staff genuinely cares about customer service and making a memorable experience. Phenomenal stay from start to finish, every staff interaction was warm and professional and kind, enhanced our stay every step of the way. The room was spacious and gorgeous, the soak tubs were next level, the restaurant was delicious, will be coming back to Queenstown just so we can stay here again, very highly recommend!!

2026-04-26 • via Tripadvisor
C
Crystal • couple • au
10
Magical- we will be back!
Pros:

Kamana Lakehouse was a wonderful place to end our journey in Queenstown. The staff were very friendly, the breakfast was wonderful and we also enjoyed an amazing dinner at Nest on our last evening. We enjoyed the option to book the soak tubs and our room was always spotless and it helped that it had a magical view.

Cons:

We loved everything!

2026-04-26 • via Nuitee
E
Easter • couple • nz
9
Good stay away from the city noise and it was nice to stay at a venue where it was just adults/couples (at the time
Pros:

Location - Close to the city but far enough from the noise
Free car park - all day and all night, free parking

Cons:

Nothing much.

2026-04-26 • via Nuitee
C
Chenglin • couple • nz
10
2026-04-25 • via Nuitee
M
MEMYNKORN • family_with_children • th
7
2026-04-24 • via Nuitee
C
Cassandra • couple • au
10
Perfect for a romantic getaway
Pros:

Stunning location, friendly staff and everything you needed was right there.

Cons:

Construction in front

2026-04-23 • via Nuitee
P
Pattamas • extended_group • th
8
2026-04-20 • via Nuitee
M
Michael • couple • de
5
Overpriced hotel with instagram view. Disappointing
Pros:

Nice view from the restaurant across the lake towards the remarkables.

Cons:

Very overpriced hotel, we paid ca. USD 300/night, worth app. USD 150/night at maximum. Staff polite and trying their best, but inexperienced, no real professionals on site. Rooms open strait from the street, feels more like a motel than a hotel, door feels very cold and is not closing 100%. Shower not working correctly, carpet dirty and wet, room feels empty, not comfortable. Breakfast à la cart with one item allowed only, than quote menu „cannot be alternated“ at all. Other than that mediocre coffee and a bowl of unprepared fruit.
Have had much better and more professional hotels for half the price. We’re fairly disappointed.

2026-04-20 • via Nuitee
M
Mobile65776419272 • Family • Dallas, Texas
4
Hotel is mostly a constuction site. Beware
Pros:

You should know that the lovely view presented by this hotel does not tell you that there is a major construction expansion going on right in front of the hotel. You mostly see large cranes and hear workmen scream all day. This is probably going to go on for at least 6 months. The fact that I am paying full price to overlook a construction site is, to say the least, somewhat upsetting. Just wanted people to know that what they are selling is not what you are getting

2026-04-19 • via Tripadvisor