Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Varied breakfast options
Cons:
Unfriendly staff
Overpriced for some services

Categories

Cleanliness
8.05
General comments about clean and well-maintained rooms.
Service
7.55
Staff friendliness and responsiveness were mentioned negatively.
Location
9.05
Very centrally located, close to tourist attractions.
Room Quality
8.05
Rooms are clean, but some mentioned they were small.
Amenities
8.55
Good amenities like a pool and breakfast offerings.
Value for Money
8.55
Good value relative to the services and facilities offered.
Food and Beverage
8.05
Breakfast was good, but some dissatisfaction with coffee.
Overall Experience
8.55
Generally enjoyable stays reported with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Luxurious Accommodations
Novotel Edinburgh Centre offers spacious, modern rooms equipped with 32-inch LCD TVs, free Wi-Fi, and tea/coffee facilities. The perfect retreat after a day of exploring the city.

Relaxation and Wellness
Guests can unwind in the hot tub, swimming pool, sauna, or modern fitness centre. A variety of ways to rejuvenate and recharge during your stay.

Culinary Delights
Indulge in American and Scottish cuisine at The Tap Kitchen & Bar. From seasonal Scottish dishes to cocktails and craft beers, there's something to satisfy every craving.

Experience the best of Edinburgh at Novotel Edinburgh Centre. Book now for a memorable stay!

Important information:

Please note that on-site parking is limited to 15 spaces, chargeable at GBP 22 per 24 hours, and GBP 10 for day parking.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 22 per day.

Location

Guest Reviews

8.3
Based on 6723 reviews
Cleanliness: 8.05
Service: 7.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
M
Marco Mocking • solo_traveller • nl
7
2026-06-20 • via Nuitee
E
Eridona • solo_traveller • al
10
2026-06-20 • via Nuitee
L
Le • solo_traveller • de
10
2026-06-20 • via Nuitee
C
Charles • couple • be
6
Underwhelming- very friendly restaurant chap can’t make up for a very poor dinner.
Pros:

Breakfast was good

Cons:

The wc and sink basically being in the bedroom - ridiculous. The lack of car parking. Dinner in the restaurant - really bad.

2026-06-20 • via Nuitee
A
Alessandro • family_with_children • it
9
2026-06-19 • via Nuitee
J
Joseph • couple • gb
7
It was OK but I would have preferred a more traditional style.
Pros:

The location.

Cons:

The style was contemporary and lacked ‘softness’.

2026-06-19 • via Nuitee
P
Professa Lex • couple • ro
8
Satisfăcător
Pros:

Locația în centrul orașului vechi. Calitatea bună a wi-fi; doamnele de la menaj care au salvat sejurul prin curățenia oferită

Cons:

Pentru iubitorii de cafea, camerele nu au nesspresor; se poate face doar ness cu apă sau ceai de la un fierbător electric; deși în baie există multe facilități pentru persoanele cu dizabilități, nu există nici măcar un mâner sau cui de agățat un prosop; după folosire, am lăsat prosoapele pe marginea căzii, pentru ca pur și simplu nu am avut unde să le lăsăm; micul dejun, deși oare bogat, nu are niciun gust; foarte scump în raport de facilitățile pe care le oferă; lipsește cu desăvârșire bunul gust și atenția la detalii.

2026-06-18 • via Nuitee
E
Eric • couple • ie
10
2026-06-18 • via Nuitee
R
Robert • family_with_children • gb
10
2026-06-18 • via Nuitee
O
OSMAN CEM HISIM • solo_traveller • tr
10
Pros:

Konum

Cons:

Barda biraz koku vardi

2026-06-17 • via Nuitee
L
Linda • family_with_children • gb
10
Thanks Novotel, will defo stay there again! Great location.
Pros:

First class customer service from this hotel. Posted belongings home to us that we had left in the bathroom. Friendly, efficient staff. Lovely pool area.

Cons:

Not staying long enough!

2026-06-17 • via Nuitee
S
Steven • couple • be
8
2026-06-17 • via Nuitee
S
Stacy • couple • gb
3
Basic hotel, poor customer service!
Pros:

Easy to park, safe car park.

Cons:

The phone in the room didn’t work at all, couldn’t order room service, no access to a menu everything stopped working during our stay.
We Ended up paying £45 for two small pizzas and 2 diet cokes because I wasted so much time trying to locate the services!
Absolute joke!
Tried to charge me an extra £15 for bringing our dog to cover ‘cleaning costs’
Turns out there were stains all over the carpet on our arrival!
Bed was solid and so uncomfortable I couldn’t wait to get out of it!
Bath was fit for a 5 year old child, my poor husband who’s 6ft 3 could barely fit an arm in there!

2026-06-17 • via Nuitee
P
Patricia • couple • cl
10
Buena y cómoda
Pros:

Nos encantó el hotel, limpio, bien ubicado, personal amable; sin embargo, nuestra habitación olía a comida, al atardecer, seguramente estaba arriba del restobar. Eso fue lo único un tanto desagradable.

Cons:

Que a cierta hora de la tarde oliera a comida.

2026-06-16 • via Nuitee
D
David • solo_traveller • gb
7
2026-06-16 • via Nuitee
R
Robin • family_with_children • gb
9
The hotel made our Edinburgh stay memorable
Pros:

Staff were very friendly and accommodating of our family. As a young family with 2 kids under 4 traveling isn’t easy and what does help a lot is when you get to a hotel with understanding and helpful staff. The hotel’s location is excellent and very easy to reach as you enter Edinburgh. We used the NCP Car Park which is about 7-9min walk - the stroll is enjoyable with some views of the castle.

Cons:

The windows don’t open - we enjoy getting some fresh air in the room and couldn’t open the windows (I presume due to Scotland’s largely cold climate) but there was a fan provided in the room and the room temperature was optimal.

2026-06-16 • via Nuitee
S
Simone • family_with_children • gb
7
Ok
Pros:

Clean, great location, decent breakfast

Cons:

Rude staff, late cleaning (4:30pm)

2026-06-15 • via Nuitee
L
Lynne • extended_group • gb
10
Pros:

Great friendly hotel

2026-06-15 • via Nuitee
V
Vikki • solo_traveller • au
7
Pros:

Good location for royal mile grassmarket and castle

Cons:

Food very expensive in resturant

2026-06-15 • via Nuitee
H
Hanne • family_with_children • dk
9
2026-06-14 • via Nuitee