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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Fruits
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Visual aids: Braille
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in Town Center Plaza
Luxurious Amenities
Dining and Business Facilities
Experience comfort and convenience at our hotel in Town Center Plaza. Indulge in our indoor pool, stay active at the fitness center, and stay connected with free WiFi. Relax in guest rooms equipped with modern essentials. Dine at the Great American Grill or utilize the business center and laundry facilities. Explore nearby golf courses and nightlife, with popular attractions just a short distance away. Book now at Hilton Garden Inn Virginia Beach Town Center for a memorable stay.
Guest must be 21 years of age or older to check in.
Please note that parking may be available in a garage located across the street (levels 3 to 10).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
This location always has excellent customer service.
Clean, smelled nice, easy close and free parking. Good value.
No problems.
가성비가 좋았다.
직원이 불친절했고, 룸 침대가 움직일때마다 소리가 나서 잠자리가 불편했고, 옆방 소리가 들려서 힘들었다.
Everything
The parking
Not much. Maybe the parking garage being free and close.
The bed cover looked like it was from a homeless shelter. It was snagged and I wouldn't have put that on a dog's bed. The room was supposed to be non-smoking but reeked as did the entire hallway. So much for non-smoking wing. The staff was dismissive to the point of being rude. The front desk guy was talking with a customer or friend and totally ignored me even though I was the only person at the counter. Utter crap hotel poorly staffed and unkempt.
The area where the hotel is
Cost of breakfast
The room was nice clean shower 🚿 was nice and 🔥 hot
Staff very friendly and helpful
Hair noted in bathroom sink upon check in, carpeting needs updating, from my bathroom I was able to hear the guest in the next room using the bathroom (assuming coming from the bathroom vent. No fan in the bathroom to dissipate moisture
It was perfectly located in the center of restaurants, shopping and a wonderful outside venue spot.
you had to pay for breakfast most places like fairfeild marriot down the street its complimentry but we could not get in there this year
Breakfast was okay but also addtioanal charge if eat in. Most hiotels offer free breakfast with varieties of hot/cold breakfast items.
All the furniture in the lobby was old, dusty and dirty.
Some have spilled liquids, food and ripped.
Hilton is an upscale brand and it must always do better. Please update the chairs, cushions and do some dusting.
Room was exceptionally clean. Tekila did a fantastic job and exceeded my expectations when servicing my room.
Eli was great as the night shift front desk customer service representative. At 3am, he already had my receipt printed for me because he remembered that I had a very early morning flight. Having hotel staff that takes the extra step to get to know their customer and make their experience even better is evidence of a great employee who truly cares about delivering meaningful customer service. Thanks, Eli! Definitely coming back to this hotel again!
This hotel was beautiful and location was great! Room was comfy and super clean! Highly recommended!
Parking is a bit confusing and difficult.
Location
A little expensive
This is a not a good Custer service hotel. We are Hilton Honors member and we are Hilton member select we paid $307 for this room and they said Breakfast was not included. When we came to breakfast The hotel wanted to charges $16 each for me and my wife. On the website it stated when we booked a room, it would be additional five dollars. When we informed the rep at the counter the gentleman that check us in also stated that they world honor the breakfast. Very this appointment that you pay so much for a room with Las Vegas room rate and don’t honor breakfast.
“Eli provided excellent customer service during my wife and I stay. He was friendly, professional, and quick to help with every request. When we needed assistance with an extra blankets and hot water he handled it smoothly and made the process easy. He also followed up to make sure everything in the room was comfortable and answered my questions with patience. Because of Eli’s service, my stay felt welcoming and stress-free, and I would gladly return. Eli represented himself and the Hilton brand very very well.
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