Holiday Inn Express Hotel & Suites-North East by IHG

Hotels
•
Holiday Inn Express
8 (177 reviews)
101 Hotel Plaza , North East , US
+1 814-725-4400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent breakfast with varied meat options
Friendly and accommodating staff
Great location (near restaurants, stores, beach)
Pool
Some guests found beds/comforters comfortable
Cleanliness praised by some guests
Cons:
Hard/uncomfortable beds and poor pillows
Housekeeping missed or left dirty towels
Highway noise disturbed sleep
Breakfast staff complained to late guests
Temporary $50 hold (refunded) caused minor surprise

Categories

Cleanliness
7.5
Mixed sentiment: some guests explicitly praised the property as clean, while at least one guest reported housekeeping issues (dirty towels left in room).
Service
8
Generally strong: multiple mentions of friendly, accommodating and exceptional staff, though there was one complaint about staff at breakfast being confrontational with late guests.
Location
8.5
Mostly positive: several guests cited proximity to restaurants, stores and the beach and called location great; one guest noted highway noise affecting sleep.
Room Quality
6.5
Mixed to negative: multiple reports of very hard or horrible beds and uncomfortable pillows, though one guest found the bed and comforter comfortable.
Amenities
8.5
Positive mentions: complimentary breakfast and a pool were praised by guests as highlights.
Value for Money
8.5
Perceived good value: a reviewer explicitly called it great value; a refundable $50 hold was noted but returned at checkout.
Food and Beverage
9
Strong positive: breakfast repeatedly described as amazing and appreciated for offering non-pork meat options.
Overall Experience
7.5
Overall positive: several enthusiastic endorsements ('absolutely incredible', 'recommended') tempered by issues with beds, occasional housekeeping and breakfast staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Situated just off Interstate 95, Holiday Inn Express Hotel & Suites North East offers easy access to Elk Neck State Forest, Chesapeake Bay Golf Club, and Cecil College.

Comfortable Accommodations
Guest rooms at our hotel feature free Wi-Fi, wood furniture, air conditioning, a microwave, refrigerator, and coffee facilities, ensuring a cozy stay for all visitors.

Relaxing Amenities
Enjoy a refreshing dip in the outdoor pool or unwind in the hot tub. Stay active at the on-site gym, take care of work tasks at the business center, or host meetings in our convenient facilities.

Book your stay now at Holiday Inn Express Hotel & Suites North East for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 177 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 7.5
K
Karine • solo_traveller • ca
10
2026-09-17 • via Nuitee
A
Aaron • family_with_children • us
9
It was absolutely incredible and if ever nearby, might just be a revisit for sure. Recommended!
Pros:

The breakfast was amazing. I always appreciate when there is an option for beef or turkey based meat as oppose to just pork options. It makes all the difference. Everything was truly incredible from the people who served to the food itself

Cons:

This would just be a very small nitpick, I wasn't aware if a $50 dollar temporary hold to ensure things aren't broken or smoking violations. It may very well have been in my itinerary when I booked via booking.com. but even so, it was totally understanding why and I recieved the $50 back immediately after my checkout. Beautiful experience overall

2026-09-14 • via Nuitee
J
Joseph • couple • us
10
Great location, great staff, great value
Pros:

Very accommodation & friendly staff

2026-08-24 • via Nuitee
R
Rita • extended_group • us
9
2026-08-24 • via Nuitee
S
Sydenstricker • solo_traveller • us
4
Pros:

Location

Cons:

Bed was really hard, didn't take dirty towels, left them laying

2026-08-13 • via Nuitee
S
Steven • solo_traveller • us
8
Day trip
Pros:

We like the location, close to restaurants and stores.

Cons:

When I stay at a motel that provides free breakfast and they post a time I expect that the person taking care of that area would not be complaining to the guests about them being late that day and listen to them about their work load.

2026-08-13 • via Nuitee
J
Joyce • solo_traveller • us
7
Pros:

The breakfast and pool

Cons:

Located near highway we couldn't sleep because of
traffic

2026-07-17 • via Nuitee
J
Josephine I rosa • solo_traveller • us
5
Pros:

Was Close to Cecil county beach

Cons:

Bed was horrible and pillows woke up with my body hurting 😩

2026-07-06 • via Nuitee
A
Andrew • extended_group • us
10
Exceptional service and clean!
Pros:

Friendly and clean

Cons:

N/a

2026-06-17 • via Nuitee
A
Alphonso • couple • us
8
2026-05-21 • via Nuitee
R
Roxanne • couple • us
9
Comfortable
Pros:

The bed and the comforter. Breakfast was good too.

2026-05-10 • via Nuitee
A
Alli • family_with_children • us
10
2026-05-04 • via Nuitee
S
Spencer • family_with_children • us
10
Pros:

Everything

Cons:

Nothinh

2026-04-23 • via Nuitee
K
Kathy • couple • us
9
The staff tried to accommodate and have us a $25 credit
Pros:

Location, appearance..

Cons:

The hot water wasn’t working for a shower. We checked in on Holy Saturday and checked out on Monday.

2026-04-07 • via Nuitee
J
Jennifer • solo_traveller • es
7
2026-03-19 • via Nuitee
L
Lorraine • couple • us
8
2026-03-17 • via Nuitee
T
Tara • family_with_children • us
10
2026-03-16 • via Nuitee
C
claire • family_with_children • us
9
Pros:

Very clean. Excellent breakfast. Lovely staff

Cons:

It was great. No problems

2026-03-14 • via Nuitee
D
Daniel • solo_traveller • us
10
It’s been my go to place twice a month when I’m in town
Pros:

Great staff. Friendly and helpful

Cons:

Nothing

2026-03-12 • via Nuitee
M
Madelynn • solo_traveller • us
7
2026-02-28 • via Nuitee