Holiday Inn Express Hotel & Suites-North East by IHG

Hotels
Holiday Inn Express
8.2 (292 reviews)
101 Hotel Plaza , North East , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Delicious breakfast
Convenient location
Cons:
Cleanliness issues
Wi-Fi problems
High price for the quality

Categories

Cleanliness
7.53
Issues mentioned with bathroom cleanliness and ants in the room.
Service
9
Staff was described as lovely, accommodating, and helpful throughout the stay.
Location
8.54
Convenient location near shopping centers, though some issues with cleanliness reported.
Room Quality
7.99
Rooms were spacious and newly renovated, but had some cleanliness issues.
Amenities
8.02
Amenities were largely appreciated, though some noted issues with Wi-Fi and pool temperature.
Value for Money
7.48
Price felt high for the cleanliness and issues experienced.
Food and Beverage
9.03
Breakfast exceeded expectations with a variety of options available.
Overall Experience
8
Overall a pleasant experience with noted service quality, though cleanliness affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Convenient Location
Situated just off Interstate 95, Holiday Inn Express Hotel & Suites North East offers easy access to Elk Neck State Forest, Chesapeake Bay Golf Club, and Cecil College.

Comfortable Accommodations
Guest rooms at our hotel feature free Wi-Fi, wood furniture, air conditioning, a microwave, refrigerator, and coffee facilities, ensuring a cozy stay for all visitors.

Relaxing Amenities
Enjoy a refreshing dip in the outdoor pool or unwind in the hot tub. Stay active at the on-site gym, take care of work tasks at the business center, or host meetings in our convenient facilities.

Book your stay now at Holiday Inn Express Hotel & Suites North East for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 292 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 9.03
Overall Experience: 8
S
Steven solo_traveller us
8
Day trip
Pros:

We like the location, close to restaurants and stores.

Cons:

When I stay at a motel that provides free breakfast and they post a time I expect that the person taking care of that area would not be complaining to the guests about them being late that day and listen to them about their work load.

2026-08-13 via Nuitee
S
Sydenstricker solo_traveller us
4
Pros:

Location

Cons:

Bed was really hard, didn't take dirty towels, left them laying

2026-08-13 via Nuitee
J
Joyce solo_traveller us
7
Pros:

The breakfast and pool

Cons:

Located near highway we couldn't sleep because of
traffic

2026-07-17 via Nuitee
J
Josephine I rosa solo_traveller us
5
Pros:

Was Close to Cecil county beach

Cons:

Bed was horrible and pillows woke up with my body hurting 😩

2026-07-06 via Nuitee
A
Andrew extended_group us
10
Exceptional service and clean!
Pros:

Friendly and clean

Cons:

N/a

2026-06-17 via Nuitee
A
Alphonso couple us
8
2026-05-21 via Nuitee
R
Roxanne couple us
9
Comfortable
Pros:

The bed and the comforter. Breakfast was good too.

2026-05-10 via Nuitee
A
Alli family_with_children us
10
2026-05-04 via Nuitee
S
Spencer family_with_children us
10
Pros:

Everything

Cons:

Nothinh

2026-04-23 via Nuitee
K
Kathy couple us
9
The staff tried to accommodate and have us a $25 credit
Pros:

Location, appearance..

Cons:

The hot water wasn’t working for a shower. We checked in on Holy Saturday and checked out on Monday.

2026-04-07 via Nuitee
J
Jennifer solo_traveller es
7
2026-03-19 via Nuitee
L
Lorraine couple us
8
2026-03-17 via Nuitee
T
Tara family_with_children us
10
2026-03-16 via Nuitee
C
claire family_with_children us
9
Pros:

Very clean. Excellent breakfast. Lovely staff

Cons:

It was great. No problems

2026-03-14 via Nuitee
D
Daniel solo_traveller us
10
It’s been my go to place twice a month when I’m in town
Pros:

Great staff. Friendly and helpful

Cons:

Nothing

2026-03-12 via Nuitee
M
Madelynn solo_traveller us
7
2026-02-28 via Nuitee
R
Raymond couple us
9
2026-01-20 via Nuitee
A
Amanda couple us
9
Pretty good
Pros:

Mice room nice staff

Cons:

The construction

2026-01-19 via Nuitee
H
Helen couple gb
6
Traffic noise, large clean rooms
Pros:

Large room, easy parking, near were we wanted to be, North East village and Elkneck park are fantastic. Friendly staff.

Cons:

The road is really noisy and the rooms are not double glazed. If you get a room by the road like we did it will be very noisy, traffic starts early.
Breakfast is all synthetic food, but real bananas on offer.
Pool is a bit murky looking and not really somewhere you would like to space time, better off heading to the beach in elk neck.

2026-01-19 via Nuitee
L
Lisa family_with_children us
5
To be honest, we were there for a death or we would not have stayed. But we do appreciate having somewhere to staylast m
Pros:

The staff and the breakfast

Cons:

The price was ridiculous, and the bedroom area was clean, but the bathroom was not. There was urine on the bottom of each side of the commode, and black all over the walls in the shower. We needed a bag for our dirty laundry and there was not one. For the price, should not have been an issue.

2026-01-19 via Nuitee