La Berteliere, The Originals Relais

Hotels
•
The Originals Relais
8.4 (1985 reviews)
1641, Avenue du Mesnil Gremichon , Saint-Martin-du-Vivier , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Heating issues
Some amenities not functional
Mixed food quality

Categories

Cleanliness
8.06
Specific sentiment from text, cleanliness was mentioned positively but concerns about some aspects.
Service
9.03
Service was highlighted as friendly and helpful across multiple reviews.
Location
8.57
Location praised for being quiet and convenient.
Room Quality
8.02
Rooms were generally comfortable, though some mentioned issues with heating.
Amenities
8.55
Amenities were positively noted but had some issues like the kettle.
Value for Money
8.01
Good value for the quality of the stay referenced by several guests.
Food and Beverage
8.46
Food quality received mixed feedback; some dishes were excellent while others were disappointing.
Overall Experience
8.53
Overall experience was frequently described as very good or exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:58

Property Description

Tranquil Garden Oasis
Experience serenity at La Berteliere, The Originals Relais (Qualys-Hotel), a peaceful retreat mere minutes from Rouen's vibrant city center.

Comfortable Rooms & Modern Amenities
Indulge in our cozy rooms featuring flat-screen TVs, tea/coffee facilities, work desks, and sleek en suite bathrooms for your comfort and convenience.

Exceptional Services & Dining
Enjoy round-the-clock reception, unwind at the bar, and savor delectable dishes at our quality restaurant. Start your day right with a hearty buffet breakfast.

Book now for a delightful stay at La Berteliere, where tranquility meets convenience.

Important information:

Please note that the restaurant will be closed if the property is hosting a special event.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1985 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.53
E
Eric • solo_traveller • nl
8
Pros:

Vriendelijk personeel. Leuke locatie.
Prima comfort

Cons:

Weinig zit gelegenheid in de tuin

2026-05-23 • via Nuitee
S
Sylvie • couple • fr
10
2026-05-21 • via Nuitee
B
BRUNO • solo_traveller • fr
9
2026-05-21 • via Nuitee
C
Corinne • extended_group • fr
9
2026-05-21 • via Nuitee
L
Ludwig • couple • de
10
Zwischenübernachtung mit tollem Abendessen
Pros:

Ruhige Lage, sehr gutes Abendessen, prima für eine Zwischenübernachtung. Leider hatte ich wegen der Staus auf der Autobahn keine Zeit mehr eine Runde zu Joggen. Es gibt eine tolle Runde um den Ort (komot App)

Cons:

Es gibt keinen Aufzug. Beim letzten Mal hatten wir da ein Problem, konnten aber für die Rückfahrt ein Zimmer im EG bekommen

2026-05-20 • via Nuitee
W
WILLIAM • couple • gb
8
2026-05-20 • via Nuitee
M
Michèle • extended_group • ca
9
Pros:

Locatie en mogelijkheid fietsen te stallen. Het diner 's avonds ( ook na lange fietstocht mochten we om 21
30u nog eten)

Cons:

Niets viel tegen

2026-05-18 • via Nuitee
Y
Yousra • couple • fr
8
Séjour très agréable personnel au top
Pros:

La propreté et très bon petit-déjeuné

Cons:

Le lit double était très petit mais confortable

2026-05-17 • via Nuitee
G
Geert • couple • be
10
2026-05-14 • via Nuitee
N
Najim • solo_traveller • fr
10
2026-05-13 • via Nuitee
A
Annelies • solo_traveller • nl
8
A really nice hotel
Pros:

Nice hotel in a rich suburb from rouen. It has a garden, nice staff, good restaurant. We slept very well. Is was very silent and good beds. Good bathroom and good breakfast. Special mention for the many homemade foods. Loved the homemade plumjam. A really nice hotel.

2026-05-12 • via Nuitee
E
Els • solo_traveller • nl
8
2026-05-11 • via Nuitee
B
Bernard • couple • fr
9
Une très bonne étape
Pros:

hotel très propre, de bon confort. Chambre grande et bien équipée. Environnement calme et pourtant assez proche de Rouen. Personnel au top. Bon petit déjeuner très varié et repas du soir vraiment correct.
Donc une halte très recommandable avec un bon rapport qualité/prix

Cons:

Douche assez faible

2026-05-11 • via Nuitee
S
Simone • family_with_children • fr
8
Pros:

Petit déjeuner correct,
Emplacement dans un cadre naturel super.

Cons:

Un peu plus de riz avec le dos de morue aurait été appréciable au dîner.
Mais était bon !
Personnel très courtois !

2026-05-09 • via Nuitee
B
Brigitte • couple • de
10
Sehr angenehmer Aufenthalt und Verpflegung
Pros:

Frühstück und Lage sind toll

Cons:

Nichts

2026-05-08 • via Nuitee
F
Florence • couple • fr
9
De passage pour une nuit près de Rouen, hôtel au calme et très bien tenu. Soirée étape possible avec un restaurant
Pros:

Calme, propre et bien équipé avec un joli jardin

Cons:

RAS

2026-05-07 • via Nuitee
L
Ludwig • couple • de
9
Zwischenübernachtung auf dem Weg in die Bretagne
Pros:

Die Unterkunft ist ruhig gelegen und liegt günstig für einen Zwischenstopp in die Bretagne. Das Abendessen war ausgezeichnet, das Frühstück bietet regionale Produkte. Schöne Waldwege für Jogging, aber bergauf und bergab.

Cons:

Es gibt keinen Aufzug, was bei Gehbehinderten ungünstig ist. Man sollte dann bei der Buchung angeben, dass man Erdgeschoss wünscht

2026-05-05 • via Nuitee
M
Monique • solo_traveller • fr
9
2026-05-04 • via Nuitee
A
Alexander • extended_group • nl
8
2026-05-01 • via Nuitee
J
JR • couple • nl
8
2026-04-29 • via Nuitee