La Berteliere, The Originals Relais

Hotels
•
The Originals Relais
8.4 (1921 reviews)
1641, Avenue du Mesnil Gremichon , Saint-Martin-du-Vivier , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Heating issues
Some amenities not functional
Mixed food quality

Categories

Cleanliness
8.06
Specific sentiment from text, cleanliness was mentioned positively but concerns about some aspects.
Service
9.03
Service was highlighted as friendly and helpful across multiple reviews.
Location
8.57
Location praised for being quiet and convenient.
Room Quality
8.02
Rooms were generally comfortable, though some mentioned issues with heating.
Amenities
8.55
Amenities were positively noted but had some issues like the kettle.
Value for Money
8.01
Good value for the quality of the stay referenced by several guests.
Food and Beverage
8.46
Food quality received mixed feedback; some dishes were excellent while others were disappointing.
Overall Experience
8.53
Overall experience was frequently described as very good or exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:58

Property Description

Tranquil Garden Oasis
Experience serenity at La Berteliere, The Originals Relais (Qualys-Hotel), a peaceful retreat mere minutes from Rouen's vibrant city center.

Comfortable Rooms & Modern Amenities
Indulge in our cozy rooms featuring flat-screen TVs, tea/coffee facilities, work desks, and sleek en suite bathrooms for your comfort and convenience.

Exceptional Services & Dining
Enjoy round-the-clock reception, unwind at the bar, and savor delectable dishes at our quality restaurant. Start your day right with a hearty buffet breakfast.

Book now for a delightful stay at La Berteliere, where tranquility meets convenience.

Important information:

Please note that the restaurant will be closed if the property is hosting a special event.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1921 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.53
K
Kim • couple • gb
10
Excellent place to stay rn-route south.
Pros:

We have stayed here several times and it is always very good. The staff provide good service and are friendly and respectful. For example, they don’t just assume that you want to speak English. If you speak to them in French they ask if you would like to continue in French or English, however execrable your French may be.
Food is very good both for breakfast and dinner. They have a good table d’hôte menu
In the evening.

Cons:

It would be nice if the bar opened earlier so that guests could relax over a drink before a fairly early dinner after a day’s driving.

2026-02-13 • via Nuitee
A
Alison • couple • gb
9
Would recommend staying here
Pros:

Stayed here a number of times
Very convenient stop when travelling to Calais
Comfy beds
Dog friendly

Cons:

Nothing

2026-02-10 • via Nuitee
W
Willem • couple • nl
8
Tussenstop van onze vakantie naar huis.
Pros:

Het restaurant is prima, goed verzorgd en heerlijk gegeten. De locatie is fantastisch. Heerlijk rustig terwijl het toch vrij dicht bij de snelweg ligt dus uitstekend hotel voor doorreis.

2026-02-09 • via Nuitee
C
Chantal • couple • fr
9
2026-02-08 • via Nuitee
W
Wood • couple • gb
8
All round, a very enjoyable stay. Staff were extremely helpful and friendly.
2026-01-31 • via Nuitee
O
Oscar • solo_traveller • gb
8
Pros:

Nice location, good breakfast

2026-01-31 • via Nuitee
V
Valerie • couple • gb
8
Beautiful venue excellent hotel.
Pros:

Location was perfect. They welcomed our little dog Albert wholeheartedly. The good was excellent and the staff were very professional and helpful.

Cons:

Nothing

2026-01-31 • via Nuitee
F
FRANCK • solo_traveller • fr
8
2026-01-31 • via Nuitee
D
DENIS • solo_traveller • fr
9
2026-01-29 • via Nuitee
S
Sylvie • couple • fr
10
Vivement recommandé
Pros:

Le lieu calme et verdoyant, le confort notamment de la literie et le lit king size, le grand parking, la restauration gourmande

Cons:

Rien

2026-01-29 • via Nuitee
R
Rene • couple • nl
8
Prima!
Pros:

Sympathieke en klantvriendelijke medewerkers in een mooi, goed gelegen en hondvriendelijk hotel.

2026-01-27 • via Nuitee
J
James • couple • gb
7
Pros:

Quiet.
Nice bed.
On site restaurant.

Cons:

Poor bathroom.
Indifferent reception staff on arrival.

2026-01-27 • via Nuitee
A
Alison • couple • gb
1
Not for us
Pros:

Location was great, near rouen but easy access from main road

Cons:

Booked based on the good reviews No lift so problem for my husband, bed extremely soft, seemed more like a metal camp bed that creaked, not comfortable, alot of noise from children and dogs. We actually packed up and left as we were tired and just wanted to rest. Looked at restaurant menu, it was probably nice but pork cheeks and guinea fowel only meat options so I decided against it, not alot else around if you don't eat there. Place is dated and Im not a fan of seperate toilets where the sink is next door. Have paid less for much higher standards in Spain.

2026-01-25 • via Nuitee
R
Rosloot • solo_traveller • nl
9
Prima.
Pros:

Prima. Lekker rustig gelegen met ruim voldoende parkeergelegenheid op het terrein van het hotel.
s'Avonds in het restaurant lekker gegeten. Gestoofde tong.
s'Ochtends ontbijt in de eetzaal met een openhaard die brandde. Misschien omdat het buiten vroor, nachtvorst. Ruim assortiment aan beleg. Voldoende tafels om rustig te zitten eten.

2026-01-23 • via Nuitee
D
Debbie • couple • gb
8
Dog friendly comfortable great location
Pros:

Very comfortable dog friendly hotel that is in a great location for the tunnel and travelling through France.

Cons:

Nothing

2026-01-21 • via Nuitee
S
Silvia • solo_traveller • it
10
2026-01-21 • via Nuitee
W
william • couple • gb
5
The restaurant food was very poor and had gone down hill since our last visit 2 years ago
Pros:

It was dated and needed maintenance

Cons:

Rooms were shabby and bathrooms poor

2026-01-19 • via Nuitee
L
Lawrence • solo_traveller • gb
10
Great location smart Hotel
Pros:

Good location nice surroundings French doors in the room letting light and air in

Cons:

All good

2026-01-19 • via Nuitee
M
marina • couple • fr
8
Très bon séjour le confort de la literie, la restauration, et le cadre très bien mais un peu bruyant
Pros:

Le petit déjeuner et le dîner c’est lait très bien le personnel très agréable

Cons:

Notre chambre mal insonorisée car on entendait toutes les portes qui claquent la nuit et le matin
Sinon elle etai confortable

2026-01-19 • via Nuitee
N
Nandhini • extended_group • fr
9
2026-01-19 • via Nuitee