La Berteliere, The Originals Relais

Hotels
•
The Originals Relais
8.4 (1935 reviews)
1641, Avenue du Mesnil Gremichon , Saint-Martin-du-Vivier , fr

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Heating issues
Some amenities not functional
Mixed food quality

Categories

Cleanliness
8.06
Specific sentiment from text, cleanliness was mentioned positively but concerns about some aspects.
Service
9.03
Service was highlighted as friendly and helpful across multiple reviews.
Location
8.57
Location praised for being quiet and convenient.
Room Quality
8.02
Rooms were generally comfortable, though some mentioned issues with heating.
Amenities
8.55
Amenities were positively noted but had some issues like the kettle.
Value for Money
8.01
Good value for the quality of the stay referenced by several guests.
Food and Beverage
8.46
Food quality received mixed feedback; some dishes were excellent while others were disappointing.
Overall Experience
8.53
Overall experience was frequently described as very good or exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:58

Property Description

Tranquil Garden Oasis
Experience serenity at La Berteliere, The Originals Relais (Qualys-Hotel), a peaceful retreat mere minutes from Rouen's vibrant city center.

Comfortable Rooms & Modern Amenities
Indulge in our cozy rooms featuring flat-screen TVs, tea/coffee facilities, work desks, and sleek en suite bathrooms for your comfort and convenience.

Exceptional Services & Dining
Enjoy round-the-clock reception, unwind at the bar, and savor delectable dishes at our quality restaurant. Start your day right with a hearty buffet breakfast.

Book now for a delightful stay at La Berteliere, where tranquility meets convenience.

Important information:

Please note that the restaurant will be closed if the property is hosting a special event.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1935 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.53
L
Luke • couple • gb
10
Perfect one night stop over
Pros:

Good location for travel through france, dog friendly (including restaurants), restaurant food was good, breakfast decent. Bed comfy and large. Nice outdoor area and the staff were friendly. Drink prices decent (E5 for wine/beer).

Cons:

Nothing really, when they do next refit I'd suggest swapping bath shower with a nice shower

2026-03-06 • via Nuitee
M
Mathew • couple • gb
10
Fantastic dog friendly hotel with great food.
Pros:

Easy to find just of the motorway but far enough so no noise! good local walks for the dog. Fantastic two course dinner for 23 euro and very good buffet breakfast.

Cons:

Would have been nice to have the choice of walk in shower in superior rooms.

2026-03-06 • via Nuitee
N
Nico • solo_traveller • nl
9
Pros:

Echt een van de hotels waar bija alles klopt en aanwezig is op de kamer.

Cons:

Geen anti-slipmatje in het bad.

2026-03-03 • via Nuitee
M
melany • couple • fr
9
2026-03-01 • via Nuitee
N
Nicholas • couple • gb
7
A pleasant stop over near Rouen.
Pros:

It is in a very pleasant location - a traditional independent hotel with excellent staff.

Cons:

The rooms are rather dated.

2026-02-28 • via Nuitee
E
Erika • couple • nl
8
2026-02-24 • via Nuitee
V
Vanessa • couple • us
10
Very pleasant comfortable stay
Pros:

Nice lounge, convenient location, excellent breakfast buffet

2026-02-24 • via Nuitee
S
Sophie • couple • fr
8
2026-02-23 • via Nuitee
K
Kim • couple • gb
9
A great place to break a long journey and have a good stay with a nice meal.
Pros:

We stay here regularly and as always the service was great. This is a nice hotel with a good in-house restaurant and good breakfast. The rooms are well-appointed and comfortable. The hotel is conveniently just off the autoroute outside Rouen.

Cons:

Because we stay so frequently, it would be good if the table d'hote menu changed more frequently :)

2026-02-23 • via Nuitee
F
Françoise • couple • fr
8
Pros:

Presque tout, en particulier l'emplacement au calme de l'hôtel . Le repas du soir servi dans une salle moderne et très élégante par un personnel qualifié et sympathique. Le très bon petit déjeuner etc...

Cons:

l'accueil glacial et indifférent du personnel au petit déjeuner. DOMMAGE pour la catégorie de l'hôtel.

2026-02-23 • via Nuitee
K
Kim • couple • gb
10
Excellent place to stay rn-route south.
Pros:

We have stayed here several times and it is always very good. The staff provide good service and are friendly and respectful. For example, they don’t just assume that you want to speak English. If you speak to them in French they ask if you would like to continue in French or English, however execrable your French may be.
Food is very good both for breakfast and dinner. They have a good table d’hôte menu
In the evening.

Cons:

It would be nice if the bar opened earlier so that guests could relax over a drink before a fairly early dinner after a day’s driving.

2026-02-13 • via Nuitee
A
Alison • couple • gb
9
Would recommend staying here
Pros:

Stayed here a number of times
Very convenient stop when travelling to Calais
Comfy beds
Dog friendly

Cons:

Nothing

2026-02-10 • via Nuitee
W
Willem • couple • nl
8
Tussenstop van onze vakantie naar huis.
Pros:

Het restaurant is prima, goed verzorgd en heerlijk gegeten. De locatie is fantastisch. Heerlijk rustig terwijl het toch vrij dicht bij de snelweg ligt dus uitstekend hotel voor doorreis.

2026-02-09 • via Nuitee
C
Chantal • couple • fr
9
2026-02-08 • via Nuitee
O
Oscar • solo_traveller • gb
8
Pros:

Nice location, good breakfast

2026-01-31 • via Nuitee
W
Wood • couple • gb
8
All round, a very enjoyable stay. Staff were extremely helpful and friendly.
2026-01-31 • via Nuitee
V
Valerie • couple • gb
8
Beautiful venue excellent hotel.
Pros:

Location was perfect. They welcomed our little dog Albert wholeheartedly. The good was excellent and the staff were very professional and helpful.

Cons:

Nothing

2026-01-31 • via Nuitee
F
FRANCK • solo_traveller • fr
8
2026-01-31 • via Nuitee
S
Sylvie • couple • fr
10
Vivement recommandé
Pros:

Le lieu calme et verdoyant, le confort notamment de la literie et le lit king size, le grand parking, la restauration gourmande

Cons:

Rien

2026-01-29 • via Nuitee
D
DENIS • solo_traveller • fr
9
2026-01-29 • via Nuitee