La Berteliere, The Originals Relais

Hotels
•
The Originals Relais
8.4 (1935 reviews)
1641, Avenue du Mesnil Gremichon , Saint-Martin-du-Vivier , fr

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Heating issues
Some amenities not functional
Mixed food quality

Categories

Cleanliness
8.06
Specific sentiment from text, cleanliness was mentioned positively but concerns about some aspects.
Service
9.03
Service was highlighted as friendly and helpful across multiple reviews.
Location
8.57
Location praised for being quiet and convenient.
Room Quality
8.02
Rooms were generally comfortable, though some mentioned issues with heating.
Amenities
8.55
Amenities were positively noted but had some issues like the kettle.
Value for Money
8.01
Good value for the quality of the stay referenced by several guests.
Food and Beverage
8.46
Food quality received mixed feedback; some dishes were excellent while others were disappointing.
Overall Experience
8.53
Overall experience was frequently described as very good or exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:58

Property Description

Tranquil Garden Oasis
Experience serenity at La Berteliere, The Originals Relais (Qualys-Hotel), a peaceful retreat mere minutes from Rouen's vibrant city center.

Comfortable Rooms & Modern Amenities
Indulge in our cozy rooms featuring flat-screen TVs, tea/coffee facilities, work desks, and sleek en suite bathrooms for your comfort and convenience.

Exceptional Services & Dining
Enjoy round-the-clock reception, unwind at the bar, and savor delectable dishes at our quality restaurant. Start your day right with a hearty buffet breakfast.

Book now for a delightful stay at La Berteliere, where tranquility meets convenience.

Important information:

Please note that the restaurant will be closed if the property is hosting a special event.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1935 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.53
C
Chris • couple • nl
9
2026-04-17 • via Nuitee
M
Mary • solo_traveller • gb
10
Pros:

My partner and I always stay at this lovely hotel when we travel to and from our holiday home in the Creuse - it is set in stunning grounds. The staff are very friendly and all the facilities are of a high standard. The restaurant serves delicious meals with speed and efficiency. Don't hesitate and book this hotel. Oh, forgot to say the breakfast is amazing.

Cons:

Nothing to dislike

2026-04-16 • via Nuitee
D
Daniils • couple • lv
9
2026-04-16 • via Nuitee
A
Anthony • solo_traveller • fr
8
2026-04-14 • via Nuitee
A
Alain • solo_traveller • fr
8
2026-04-14 • via Nuitee
S
Sally • couple • gb
9
Convenient and comfortable stay
Pros:

Convenient location close to motorway route to tunnel.
Pleasant environment and decent restaurant.
Dogs welcome.
Fridge in room useful.

Cons:

Cost for fog 18€ a bit steep.
Room was a bit tired looking. Dirty in corners.
Kettle and tea and coffee making facilities but rather mean supply of just 2 tea bags!
Evening meal in restaurant was good but the menu never seems to change. Pintade is always on the menu delicious as it is I’d like to try something else!

2026-04-13 • via Nuitee
I
Israel • couple • us
10
Pros:

Phenomenal breakfast

2026-04-09 • via Nuitee
V
Vladimir Chapiro • extended_group • de
9
отлично
Pros:

очень хороший отель, удобные номера, хороший завтрак, приветливый персонал, хорошее место

Cons:

такого нет

2026-04-08 • via Nuitee
P
Paul • couple • gb
10
Our new favourite place for the region.
Pros:

The hotel is so relaxed and enjoys a quiet spacious area. Great feeling. The evening meal was 1st class. A very high standard.

Cons:

Nothing

2026-04-07 • via Nuitee
D
delphine • couple • fr
9
Pros:

La propreté et le confort de la chambre
Le calme et la beauté de l'environnement

2026-04-04 • via Nuitee
P
Paul • extended_group • gb
8
Dinner and breakfast both good and bed comfortable
Pros:

Good food and location

Cons:

Toiler in our room was separate from the bathroom and did not have a hand basin

2026-04-01 • via Nuitee
C
COUPARD • couple • fr
9
2026-04-01 • via Nuitee
K
Kristin • couple • be
8
Prima hotel vlakbij Rouen
Pros:

Heel lekker ontbijt en een heerlijk groot bed.
Locatie tov Rouen.
Bushalte op 700m waar je de bus nr. 20 kunt nemen naar de stad.
Rustige omgeving en toch vlakbij de autostrade.
Grote parking.

Cons:

Douche en wc zijn verouderd.
18 euro / nacht voor ons hondje vond ik wel prijzig.

2026-03-29 • via Nuitee
S
S J • couple • us
7
2026-03-29 • via Nuitee
A
ALAIN • extended_group • fr
9
2026-03-29 • via Nuitee
P
Patricia • couple • fr
7
Décevant pour un 4 étoiles
Pros:

Localisation

Cons:

Déco
Superficie de la chambre
Taille de la baignoire

2026-03-28 • via Nuitee
R
Roelof • solo_traveller • nl
8
Pros:

Perfecte locatie, voor verblijf en doorreis, direct aan snelweg, hirvan geen hinder

Cons:

Douche in bad

2026-03-27 • via Nuitee
C
claire • solo_traveller • fr
8
Pros:

peignoir dans Les chambres

Cons:

Rien

2026-03-26 • via Nuitee
V
V.E.. • couple • nl
8
Heerlijk hotel met alle rust voor een goede overnachting.
Pros:

Een prachtig hotel, niet modern maar met alle charme van een hotel buiten de stad. De kamer was ruim en volledig conform de omschrijving op Booking.com. Het restaurant paste onze maaltijd probleemloos aan op ons verzoek van zoutarm eten en het ontbijt was echt prima.

Cons:

Op dit hotel past geen negatieve reactie.

2026-03-25 • via Nuitee
P
Paul • solo_traveller • fr
8
2026-03-24 • via Nuitee