Protea Hotel by Marriott Midrand

Hotels
Marriott
8.2 (50 reviews)
14 Street, Noorwyk Exit 20, Midrand, Gauteng, 1840 , Midrand , ZA

Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated facilities
Slow service
Cold food

Categories

Cleanliness
7.6
Guests appreciated the overall cleanliness, with a few complaints about cleanliness noted in some reviews.
Service
8.2
The majority of guests praised the service provided by the staff, with some mentioning delays and lack of assistance.
Location
8.3
Guests found the hotel's location convenient and close to significant landmarks, while some noted safety concerns.
Room Quality
7.9
Rooms were generally comfortable and spacious, although there were complaints about outdated facilities and maintenance issues.
Amenities
7.6
The amenities provided were satisfactory, but some guests felt there was room for improvement, especially in terms of room lighting.
Value for Money
7
Mixed reviews on the value for money, with some guests finding the price to be on the higher side for the services offered.
Food and Beverage
7.5
The food quality and variety received positive feedback, but there were occasional complaints about cold food and slow service.
Overall Experience
7.9
Most guests had a positive overall experience, highlighting the friendly staff and cleanliness of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 07:25

Property Description

Luxurious Spa Services - Indulge in massages, body treatments, or facials at the full-service spa to unwind and rejuvenate during your stay.

Exquisite Dining Options - Enjoy a delightful meal at The Palm Terrace restaurant or opt for 24-hour room service for the ultimate convenience. Sip on a refreshing drink at the stylish bar/lounge to end your day perfectly.

Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and a 24-hour business center. With a roundtrip airport shuttle and meeting rooms available, your stay will be stress-free and productive.

Elevate your experience at Protea Hotel by Marriott Midrand and book now for a memorable stay in Johannesburg.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 50 reviews
Cleanliness: 7.6
Service: 8.2
Location: 8.3
Room Quality: 7.9
Amenities: 7.6
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.9
B
Beryl
8
Pros:

Great for family vacations

2024-10-19 via Nuitee
G
gilles
4
Stay at your own risk
Pros:

Security checkin is overwhelming.feel like a jail !! Then service is inconsistent. General manager should get out of his office know what guests endure. No lemons or limes in the house. Renovations were not indicated on website. At the end poor choice

2024-05-24 via Nuitee
W
William
10
Pros:

Very quiet surroundings. Beautiful structure with an appealing structure.

2023-10-22 via Nuitee
R
Rumbidzai
10
Excellent service.
Pros:

Clean. Excellent service. Friendly staff. Thank you.😃

2022-12-16 via Nuitee
V
Verified traveler
8
Protea Hotel Midrand
Pros:

Stay was greatbexcept for the water pressure in the shower that was not good. The hot water was luke warm.

2022-03-22 via Nuitee
I
Irene
10
Highly disappointed 😞😞😞😞
Pros:

My stay was ok, but we had the worst massages woke up with our back sore we had to make arrangements somewhere else and the lady asked for a tip, on our consultation form we wrote that we wanted to relax and all we got the pressure was too much even though we asked for lighter pressure. Regretted even booking for massages. For such an amount of money, we really were not impressed, those ladies who massaged my daughter and I didn't seem to know what they were doing. I then confronted one of the workers there who went to confront her co-workers about our complaints and they offered a complimentary massage after we check out but we were not even interested because our bodies are sore. The hot stones were too hot but she didn't seem to care when I told her

2021-10-31 via Nuitee
N
Nobubele
10
Awesome stay
Pros:

Amazing

2021-10-08 via Nuitee
K
Kenneth
8
Pros:

Enjoyable. Food not great though, a 300g sirloin became something else. Well cooked though

2021-08-12 via Nuitee
V
Verified traveler self
6
Pros:

The hotel can use a revamp or being made modern a bit ... but overall experience was okay, I have nothing to complain about 👍

2021-04-02 via Nuitee
V
Verified traveler partner
10
Pros:

Clean
Spacious
Professional and helpful staff
Prime location
Safe

2020-12-30 via Nuitee
S
Sifiso
10
Pros:

Amazing

2020-12-08 via Nuitee
S
Sifiso
10
Pros:

Perfect

2020-12-07 via Nuitee
B
Bruce
6
Not normal Protea Hotel standard
Pros:

No drinking water or glasses in room. Coffe, tea and milk but no cups.

2020-11-11 via Nuitee
L
lisha
2
Noise till 2am in the corridors and adjacent rooms
Pros:

Not a good stay, bed linen gave me a rash, other guests in rooms closeby partied in their rooms and in the corridors till 2am.

2020-10-05 via Nuitee
V
Verified traveler
8
Review
Pros:

Hotel staff were friendly and helpful. Bed was good and the room had all the necessary essentials. WiFi worked well. Breakfast was good but the restaurant wasn’t that great and a bit slow. My rooms door and window weren’t properly sound insulated so there were some noises that could be heard. Overall a pleasant stay.

2020-02-15 via Nuitee
V
Verified traveler
10
Great place
Pros:

Very nice property, great service, neat anf clean rooms. Breakfast spread, if you are a vegetarian, can be disappointing. Everything else was perfect!

2020-02-09 via Nuitee
J
Jo
8
Enjoyed the food!
Pros:

We were amazed at the fantastic food we consumed at the hotel. Initially we wanted to visit a restaurant in the area but the hotel was obviously convenient. Well, we think we made the right decision. During the afternoon we decided to enjoy a light lunch, fully expecting one of those mediocre servings usually found at hotels. Instead, the panini I had was stunning, while the toasted chicken mayo of my partner was brilliant. This convinced us to sample the fare in the evening. Again, a wise decision. I had the best ribeye in South Africa (and better than anything in the USA!) while my partner's lamb cutlets were succulent. Our room, unfortunately (Room 230) was on a busy street and the road noise could become irritating.

2019-08-23 via Nuitee
S
Sam self
10
Pros:

Zimkhitha was a great waiter during breakfast. She has an amazing smile and goes beyond the norm to make sure customers are happy.

2019-06-15 via Nuitee
V
Verified traveler family
10
Pros:

The environment is very serene and beautiful. Even though the hotel sign can be seen from the N1 highway, guests don't experience the noise from the highway. Around the hotel are offices and beautiful residential accommodation.

2019-05-10 via Nuitee
V
Verified traveler
8
Pros:

Calm environment with outdoor swimming pool and excellent dining

2019-04-20 via Nuitee