Days Inn by Wyndham Ottawa West

Hotels
Days Inn
7 (1054 reviews)
350 Moodie Drive , Ottawa , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Accommodating staff
Location outside the city
Cons:
Cleanliness issues
Misleading information about amenities

Categories

Cleanliness
5
Multiple reviews indicate severe cleanliness issues, including mold and unpleasant odors.
Service
10
Customer service was reported as accommodating in response to complaints.
Location
8.5
The location offers some convenience but is marred by surrounding issues.
Room Quality
6
Rooms had serious hygiene problems, including water damage and clogged fixtures.
Amenities
7.5
Amenities were mentioned minimally, with some reports of being lacking.
Value for Money
7
Guests felt the hotel did not provide value for the money charged given the reported issues.
Food and Beverage
5.5
Breakfast was inaccurately described, causing dissatisfaction among guests.
Overall Experience
6.5
Overall experience was heavily negative due to multiple complaints, yet some positives in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Convenient Location
Days Inn by Wyndham Ottawa West is situated in the Bell's Corners community, only 9 km from the Canadian Tire Centre. Close proximity to shopping centers and the airport makes it an ideal choice for travelers.

Comfortable Accommodations
Each room is equipped with WiFi, coffee makers, and cable TV. Guests can enjoy complimentary local calls and access to the on-site fitness center. The hotel also offers free parking and a variety of dining options at Persis Grill and The Pantry shop.

Meeting Facilities and More
With catered meeting/function facilities for up to 30 guests, this hotel is perfect for business events. The proximity to popular shopping centers adds to the convenience for leisure travelers.

Book your stay at Days Inn by Wyndham Ottawa West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 1054 reviews
Cleanliness: 5
Service: 10
Location: 8.5
Room Quality: 6
Amenities: 7.5
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 6.5
S
Samantha extended_group ca
3
Horrible. We dont sleep the 3 night
Pros:

Not to far from our work

Cons:

On the 5th floor, there were children screaming and crying past midnight. 2 nights out of 3, around 9 p.m., when we were starting to sleep, there was a really loud banging on our doors. We tried to make the young man understand that we wanted to sleep, without success. In addition, when we arrived, we asked to change our card for payment. The employee supposedly did it. However, the payment was still transferred to the old card.

2026-01-19 via Nuitee
C
Chantal couple ca
4
Un hôtel efficace pour une nuit.
Pros:

La salle de bain etait défraîchie, le tour du bain noirci. Les serviettes et draps de mauvaise qualité.

Cons:

La chaleur dans l’ascenseur, le bruit sur l’étage.

2026-01-19 via Nuitee
M
Mahmood couple ca
1
Terrible never book at this place again
Pros:

Nothing

Cons:

Was so bad the whole building no water to take a shower and it was disgusting. Everything was so bad.

2025-09-18 via Nuitee
J
Julia couple ca
1
Severe water damage and sketchy. Not for Tourists
Pros:

The best part was that it was outside the city so we wouldnt have to deal with underground parking. That being said, the parking lots was super dark.

Cons:

1. The Parking Lot was super dark and there were people getting high (not cannabis) in the dark corner of the lots. We managed to park under one of the only lit street lights for our safety. This was our first impression of our stay and we didnt even check in yet.

2. Going inside, it was clear that this hotel is used more like a hostel. I understand the need to house vulnerable individuals but, the hotel should not be advertised for tourists and charge over $200 per night if that is the case. One of the elevators was out of service, the floor seemed to be perpetually wet when it wasnt raining, and the other working elevator was janky.

3. The room: on first look it looked clean and updated, but upon closer look, the bathroom wallpaper was peeling and showing water stained wall underneath, the grout, faucets, and drained had black mold on them. And the whole room smelled of mildew and bleach. My partner has a mold allergy and it was immediately triggered so we was up all night sneezing and feeling like he was inhaling razorblades. The bedding also smelled heavily of mildew which gave me a migraine. It was clear there was an issue with water damage that they were trying to cover up with bleach (which doesnt work btw.) that was not just the room but the whole building. I feel so bad for the people and families staying there that have to live there because they do not have another place to go. This really reflects badly on how Canada/Ottawa takes care of their vulnerable people. I only had to stay one night, I overheard some people saying how they were there for months.

2025-09-01 via Nuitee
J
Joshua family_with_children ca
10
2025-08-29 via Nuitee
T
Tracey extended_group ca
9
2025-08-27 via Nuitee
Y
YU KAI couple ca
7
2025-08-24 via Nuitee
R
Ronny couple ca
10
Pros:

The satisfaction of the customer service with the security bagages. Thanks

Cons:

Without nothing in 24 jours. The loyalty.

2025-08-16 via Nuitee
K
kongphop family_with_children ca
8
tout est tres bien
Pros:

tout ce passe tres bien

Cons:

trop de bruit avec les enfants

2025-08-11 via Nuitee
K
karanb785 NONE
6
average experience
Pros:

Hotel room was nice. The only issue was faulty tap in the shower. It kept leaking and there was no exhaust. Internet was nice.
Hotel was very smelly. You have to cover your nose to go out of the room and while entering the room.

2025-08-09 via Tripadvisor
C
Curiosity61026806357 NONE Toronto, Ontario
2
Never again, I want a refund.
Pros:

1. Website cites "hot breakfast available". Meals are associated from a joined restaurant that does NOT serve breakfast. Remove this from your online description
2. Stairwells were littered with garbage and smelled horribly. Combination of fish and fecal matter.
3. Stairwells were necessary due to the poor performance of the elevator provided. Second elevator was out of order.
4. Access to elevators were cluttered with numerous strollers.
5. Garbage cans in common hallways (specifically by the vending machine) was overflowing with house hold garbage (waste food and diapers) till waste was scattered on the floor.
6. Air conditioner in the room had visible mold growing in it.
7. Kids running and playing (soccer and otherwise) in the hallway outside my room.
8. Despite the reservation for four people, our room had only three towels.
9. No coffee available in our room.
10. Desk attendant was very accommodating when receiving my poor review before I left the hotel, however directed me to speak to the manager who was not there.

I will be sharing my experience via email to Wyndam customer support and the hotel manager for a refund.

2025-08-09 via Tripadvisor
M
Manish family_with_children ca
4
it's Just a stay
Pros:

Nothing

Cons:

entrance door to room was hell, exhaust fan in washroom not working, bee was so light that can move easily

2025-08-06 via Nuitee
S
souleiman family_with_children ca
1
Pros:

Nothing

Cons:

Everything

2025-08-01 via Nuitee
B
Bettina extended_group ch
8
2025-07-29 via Nuitee
K
KENNEDYA129 Solo travel
2
Worse experience , I felt unsafe and unfortunately
Pros:

This place should not be operating as a hotel. It’s clearly being used as a refugee shelter, and the conditions are unacceptable for paying guests. My room had peeling walls, barely any air conditioning, and a strong odor. Kids were playing and yelling right behind my room outside, making it impossible to get any rest. There was no microwave in the room, the bathroom was old and poorly maintained, and the overall building is in terrible shape. This is not a hotel experience avoid at all costs.

2025-07-26 via Tripadvisor
A
Adnan young couple ca
1
Bad
2025-07-26 via Nuitee
M
Morrison family with young children ca
5
Liked the convience of the location
Pros:

Location was convenient

Cons:

There was a lot of noise in the hall way

2025-07-25 via Nuitee
A
Angeliqua young couple ca
10
Exceptional
2025-07-18 via Nuitee
C
Collins family with young children ca
6
Good for a single or a couple of nights I would not like to stay in the room for a week or more.
Pros:

Everything was good for one night. I would not want to stay in the room for an extended period of time. The closet was way too small.

Cons:

The closet. There needs to be Instructions for to use the coffee machine and change the room temperature. The prepared Be prepared breakfast was fine. The pancake machine did not work very well.

2025-07-13 via Nuitee
P
Pete
2
Pros:

It was a homeless shelter.

2025-06-28 via Nuitee