L'Hermitage Gantois, Autograph Collection

Hotels
•
Marriott
9 (1632 reviews)
224 Rue Pierre Mauroy, Lille, Nord, 59000 , Lille , FR
33-03-20 85 30 30

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Charming and professional staff
Beautifully preserved architecture
Cons:
Issues with cleanliness and maintenance
Limited options in wellness area
Inconsistencies in room amenities

Categories

Cleanliness
8.46
Some negative mentions regarding cleanliness and maintenance issues.
Service
9.93
Staff were described as charming, effective, and professional.
Location
9.47
Excellent location mentioned in multiple reviews.
Room Quality
8.42
Rooms reported to have issues with maintenance and lighting.
Amenities
8.95
Good amenities, although some reviews mentioned the wellness area could be improved.
Value for Money
8.91
Generally considered good value, though some mentioned it should be rated lower than 5 stars.
Food and Beverage
8.46
Breakfast was good, but some reports of food options being limited if arriving late.
Overall Experience
9.43
Overall positive experiences mentioned despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:07

Property Description

Step into a realm of elegance at L'Hermitage Gantois, Autograph Collection, where luxury meets comfort in the heart of Lille.

Indulgent Spa Experiences
Rejuvenate your senses at our full-service spa, offering a variety of massages, body treatments, and facials designed to refresh and restore.

Culinary Delights
Savor exquisite French cuisine at our renowned Le H restaurant or opt for 24-hour room service to enjoy gourmet meals in the comfort of your room.

Convenience & Connectivity
Stay connected with complimentary wireless internet and enjoy our exceptional concierge services, alongside essentials such as a business center and meeting space for your professional needs.

Don't miss the chance to unwind in this paradise; book your stay today and experience the charm of Lille!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 1632 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Susan • solo_traveller • gb
10
Pros:

Location and the gardens in the courtyard. Facilities exceptional

2026-05-22 • via Nuitee
G
Gaëlle • family_with_children • fr
10
2026-05-19 • via Nuitee
C
Christine • couple • fr
9
Sans doute le plus bel hôtel de Lille
Pros:

Très bel établissement dans un cadre historique. Possibilité de visiter le centre de Lille à pied ( 10 minutes de la grand place). Station de métro à 200m pour visiter les environs. Très bon petit déjeuner.

Cons:

Éclairage insuffisant dans la salle de bain.

2026-05-16 • via Nuitee
N
Nala • solo_traveller • fr
10
2026-05-15 • via Nuitee
R
Robin • couple • nl
9
We had a lovely stay and would recommend this hotel
Pros:

Our stay started with an amazing first impression thanks to the reception and bar staff(14/05/2026). From the first day, they treated us with great respect and were incredibly welcoming. The bar staff were fantastic, and I would definitely recommend trying the cocktails – they were excellent!
The room was very clean, and the hotel itself is absolutely stunning. It feels more like staying in a museum because of its beautiful design and atmosphere. The location is also great, only about a 10-minute walk to the city center.

Cons:

The only downside was the breakfast area staff. Unfortunately, they seemed a bit disorganized and gave the impression that guests were not very welcome.

2026-05-15 • via Nuitee
P
Patrick • couple • be
8
Originele setting op wandelafstand van al wat je in Lille wil zien en doen.
Pros:

Prachtige accommodatie in oud hospitaal/klooster met de mogelijkheid te verblijven in de oude kamers van de zusters. Veel karakter en veel ruimte en zicht op een binnentuin in een kamer waar veel oude infrastructuur bewaard werd. Even wennen maar het is de moeite waard. Wie van cultuur houdt zal het hotel anderen; het is eigenlijk ook een soort museum. het hotel heeft een klein restaurant (alweer vriendelijke bediening en advies bij selectie van wijn). Geen parking on site maar parkeren op straat kan (verschillennde apps bruikbaar) en parkeergarages zijn een korte wandeling verwijderd.

Cons:

Het ontbijt werd 'gerund' door zeer vriendelijke medewerkers, maar het aanbod was basic.

2026-05-15 • via Nuitee
P
Pierrick • couple • fr
8
2026-05-12 • via Nuitee
D
daniel • extended_group • fr
10
Des moments extraordinaires
Pros:

Établissement, magnifique, avec un personnel extraordinaire à l’écoute, disponible et d’une gentillesse naturelle.

Cons:

/

2026-05-11 • via Nuitee
S
Sally • couple • gb
8
Friendly staff, characterful property
Pros:

Historical building

Cons:

Over priced for an average breakfast

2026-05-11 • via Nuitee
Q
Quentin • couple • be
9
2026-05-10 • via Nuitee
M
Michael • extended_group • gb
8
2026-05-10 • via Nuitee
T
Thomas • couple • gb
10
2026-05-09 • via Nuitee
I
Ingrid • couple • fr
7
Dommage pour cet établissement qui ne vaut pas son nom.
Pros:

L hôtel le bâtiment et l emplacement .

Cons:

La literie , la saleté de la salle de bain , pas de boisson dans le frigo, 1 serviette de bain pour deux , la moquette ayant besoin d un coup de propre , le petit déjeuner très léger .

2026-05-05 • via Nuitee
J
Julie • solo_traveller • fr
10
Pros:

Le spa, la gentillesse du personnel et leur disponibilité

Cons:

Un peu de bruit dans les couloirs et trop de luminosité dans la chambre (j'aime dormir dans le noir complet)

2026-05-05 • via Nuitee
P
Popovici • couple • ro
10
2026-05-04 • via Nuitee
B
BERTRAND • couple • fr
9
2026-05-04 • via Nuitee
P
Paul • couple • fr
7
2026-05-03 • via Nuitee
J
Jean-Claude • couple • be
8
Un hôtel à la hauteur.
Pros:

La chambre, la situation géographique, le service parking, le petit déjeuner, l'amabilité du personnel. L'hôtel correspond au niveau attendu.

Cons:

La carte et la qualité du restaurant ne correspond pas au niveau de l'établissement. Décevant.

2026-05-03 • via Nuitee
C
Camille • couple • fr
10
2026-05-03 • via Nuitee
A
Aleksandr • couple • nl
8
Cons:

You need to do something with the lighting . Too dark

2026-05-03 • via Nuitee