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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Valet parking
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Chapel/shrine
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Hammam
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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Live music/performance
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Historic Building:
Experience a stay at the 5-star L'Hermitage Gantois, Autograph Collection, housed in a charming 15th-century building in the heart of Lille. The elegant rooms feature modern amenities such as air conditioning, a mini bar, and free WiFi, ensuring a comfortable and lavish stay.
Fine Dining and Relaxation:
Indulge in a delightful buffet breakfast or savor regional cuisine at the on-site brasserie. Unwind at the piano bar or treat yourself to gourmet dishes at the upscale restaurant. Guests can also rejuvenate at the hotel's spa or explore the well-stocked library for a tranquil retreat.
Convenient Location and Modern Facilities:
With proximity to major attractions like La Grand Place and Lille Flandres Train Station, along with easy access to public transport, the hotel offers convenience for exploring the city. Additionally, the hotel boasts a range of facilities including an indoor swimming pool, hammam, and versatile meeting rooms.
To book your luxurious stay at L'Hermitage Gantois, Autograph Collection, visit our website now!
The restaurant is open from Tuesday to Saturday for lunch and dinner, between 12:30 to 14:00 and from 19:30 to 22:00. It is closed for lunch on Saturday, and all day on Sunday and Monday.
Please note that access to the spa is restricted for children. They can access the spa from 08:30 until 10:30 and from 18:00 until 19:00.
The L'Estaminet brasserie is open daily from 12:00 to 14:00 and 19:00 to 21:30. The bar is open every day from 08:00 to 00:00. Please note that the rate of the baby cot includes : - the cot, a changing mat, a bottle warmer. For any additional information, please contact the property. Contact details can be found on your booking confirmation. Please note that for reservations of 5 rooms or more, special conditions and additional fees may apply.
The L'Estaminet brasserie is open daily from 12:00 to 14:00 and 19:00 to 21:30. The bar is open Sunday to Thursday : 09h00 – 23h00 and Friday–Saturday : 09h00 – 23h30
Please note that the rate of the baby cot includes : - the cot, a changing mat, a bottle warmer. For any additional information, please contact the property. Contact details can be found on your booking confirmation. Please note that for reservations of 5 rooms or more, special conditions and additional fees may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Beauté du lieu
Personnel professionnel et courtois
Literie confortable
La robinetterie de la baignoire était défaillante. Après signalement, un technicien a solutionné le problème
L’hôtel a besoin d’être rénové
Dommage qu’il n’y ait pas une petite attention pour les clients qui reviennent, d’autres hôtels le font…
Le restaurant comme signalé précédemment n’a pas été amélioré
Staff were all lovely
Very dated room and facilities, food poor
De kamer was heel goed verzorgd en ik had gevraagd om de kamer elke dag voor 13 h te kuisen werd zonder problemen uitgevoerd. Ik had gevraagd om een inloopdouche te hebben gezien onze leeftijd, dit was men vergeten maar ik heb zonder problemen de juiste kamer bekomen en men heeft zelfs standaard een een robber mat bezorgd tegen het uitschuiven onder de douche dit is wat ik noem service.
De parking was enkel mogelijk als men de sleutel afgaf, want het parkeren werd uitgevoerd door het personeel. Hier hou ik niet van ik heb een erg nieuwe wagen welke een computersturing heeft. Ook was de prijs € 40 per dag niet goedkoop, een alternatieve parking was niet dicht tegen het hotel. Spijtig want dit was het enige negatieve punt.
Exceptional hotel.
Gorgeous hotel, such an interesting history.
Also lovely luxury linen, bath robes and towels.
Le personnel : professionnel et très accueillant, la qualité de la literie, le calme ...
Petit déjeuner : très bien ... mais on trouve aussi bien dans des 3***
Great location
Le caractère unique d’un ancien hôpital du 15 em siècle qui a su garder l’ensemble des bâtiments anciens avec jardins intérieurs.Très calme tout en étant proche du centre-ville. Belle piscine avec sauna
Peu de prises électriques dans la chambre . La bouteille d’eau disposée dans la chambre à l’arrivée aurait pu être remplacée (séjour de 2 nuits). Réfrigérateur non fonctionnel. À ce niveau de prix et classe d’hôtellerie, cette attention au détail paraît indispensable
Très belle salle et buffet de petit déjeuner, davantage de prévenance de la part du personnel de service serait apprécié
Aircon was effective and quite during very hot days
Our room looked directly onto the street at low level
The room was attractive and clean.
The coffee machine didn't work and dumped water all over the table. One of the lamps did not work. I left my medicine and the hotel was not able to respond appropriately - it was an emergency but I had to call several times and then they had only their routine for forwarding lost and found. Of course, this was completely my error but I would have hoped for 'concierge' quality assistance and this they were not able to provide.
Le cadre, la gentillesse du personnel, le calme en pleine ville
La salle de bain manque de confort, les mugs pour le thé, le pain à main nu, la théière trop petite, l'éclairage des chevets
We know this hotel, stayed here before and coming here sometimes for a drink at their bar. The hotel is one of the most beautiful buildings in Lille, all the spaces, including the spa. The rooms are spacious and beautifully decorated, the bed is super comfortable, the staff workers are kind and helpful. The shared spaces are amazing as well.
I liked absolutely everything- but it would be great to have a bit more fresh veggies and fruit during breakfast.
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