The Palm Springs Hotel

Hotels
9.4 (420 reviews)
2135 North Palm Canyon Drive , Palm Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Shared lounge/TV area
Concierge service
Heated pool
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Good pool area
Cons:
Cleanliness issues
Rude staff experience
Dated rooms

Categories

Cleanliness
8.69
Several guests mentioned issues with the cleanliness and upkeep of the property.
Service
9.66
While some reviews included negative comments about specific staff, many others praised the helpfulness and friendliness of the staff.
Location
9.7
The property is described as being in a quiet and private area, close to downtown.
Room Quality
9.15
Rooms were generally described as comfortable but dated.
Amenities
9.18
Some guests appreciated the pool and other amenities, though specific issues were noted.
Value for Money
9.14
The price to quality ratio received mixed feedback based on the comments about the hotel's conditions.
Food and Beverage
9.69
Complimentary coffee provided by staff was appreciated by guests.
Overall Experience
10
Despite some negative experiences, overall, guests enjoyed their stay and would recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:25

Property Description

Poolside Paradise

Chic and Stylish Rooms
Each room at The Palm Springs Hotel features modern white on white decor with pops of teal, purple, or orange. The en suite bathrooms showcase a sleek white vessel sink and glass shower. Select suites offer additional luxury with separate living areas, private cabanas, or claw-foot baths.

Designer Furnishings by ModShop
Renowned design house ModShop by Room Service has curated the art and furnishings at this stylish hotel, blending mid-century aesthetics with a contemporary twist. The result is a unique and upscale ambiance that sets The Palm Springs Hotel apart.

Convenient Location
Situated just minutes away from Palm Springs Art Museum and downtown shops and restaurants, this hotel offers both tranquility and accessibility. With Palm Springs International Airport a short drive away, your perfect desert getaway awaits at The Palm Springs Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 420 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 10
N
nina • couple • us
6
Would not stay again because of bathroom
Pros:

Pretty outdoor area

Cons:

Lack of plugs. The bathroom and sleeping area is entirely in tile and when you get out of the shower, it is very slippery. No grab bars in the bathroom at all.

2026-03-03 • via Nuitee
L
Lynette • solo_traveller • us
6
Decent.
Pros:

Staff was nice and accommodations were as described.

Cons:

My room smelled like someone had been smoking in it and i needed to air it out for 1.5 hours.

2026-02-24 • via Nuitee
B
Bobbie • solo_traveller • us
10
2026-02-23 • via Nuitee
T
Talavera • couple • us
10
2026-02-10 • via Nuitee
A
Adrian • solo_traveller • us
9
2026-02-09 • via Nuitee
K
Kevin • couple • us
9
Nice hotel , will book again when in area
Cons:

Minor issue for one night stay, limited storage of clothes or closet space, and would be nice to have a microwave in room

2026-01-31 • via Nuitee
A
alain • solo_traveller • us
5
Fair value. Can do better
Pros:

Clean

Cons:

Location

2026-01-30 • via Nuitee
J
Jessica • couple • us
10
2026-01-28 • via Nuitee
G
Gilda • couple • us
10
2026-01-26 • via Nuitee
P
Pascal • couple • fr
8
2026-01-25 • via Nuitee
A
Alejandra • extended_group • us
10
2026-01-19 • via Nuitee
V
Veronique • couple • us
9
2026-01-19 • via Nuitee
D
Dana • solo_traveller • us
8
Beautiful hotel, love the location and staff
Pros:

Staff and pool area, excellent. Friendly and helpful front desk

Cons:

Ants in shower and hair on bathroom counter tops

2026-01-19 • via Nuitee
J
Jewel • couple • us
10
2026-01-19 • via Nuitee
S
Sonia • couple • us
8
2026-01-19 • via Nuitee
P
Petros • couple • us
10
2026-01-19 • via Nuitee
D
Davit • family_with_children • us
10
2026-01-15 • via Nuitee
A
April • solo_traveller • us
5
Pros:

The people who worked there were lovely.

Cons:

The fridge started whining at 4:am and had to be switched before it would stop. It's fine for over night but a little overpriced for a place with no amenities.

The water from the sink had a bad taste and there was no bottled water available at the hotel. So making coffee in the room was not possible.

2026-01-15 • via Nuitee
T
Tonya • solo_traveller • us
8
2026-01-14 • via Nuitee
E
eastridgevince • Couples • East Ridge, Tennessee
10
Very comfortable stay
Pros:

Fantastic place to stay. Kevin actually called to check on us after our flight was delayed. We checked in around 2:30AM and got a great night sleep. The next evening we enjoyed a bottle of wine from the office. All the staff was so accommodating and friendly. This is definitely a place we would return to. Bed was comfortable. Room was clean. Only complaint was that the motion light in the bathroom could not be turned off. When you go in the middle of the night……..it’s lights camera action. Other than that it was perfect.

2026-01-04 • via Tripadvisor