The Palm Springs Hotel

Hotels
9.4 (433 reviews)
2135 North Palm Canyon Drive , Palm Springs , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Shared lounge/TV area
Concierge service
Heated pool
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Good pool area
Cons:
Cleanliness issues
Rude staff experience
Dated rooms

Categories

Cleanliness
8.69
Several guests mentioned issues with the cleanliness and upkeep of the property.
Service
9.66
While some reviews included negative comments about specific staff, many others praised the helpfulness and friendliness of the staff.
Location
9.7
The property is described as being in a quiet and private area, close to downtown.
Room Quality
9.15
Rooms were generally described as comfortable but dated.
Amenities
9.18
Some guests appreciated the pool and other amenities, though specific issues were noted.
Value for Money
9.14
The price to quality ratio received mixed feedback based on the comments about the hotel's conditions.
Food and Beverage
9.69
Complimentary coffee provided by staff was appreciated by guests.
Overall Experience
10
Despite some negative experiences, overall, guests enjoyed their stay and would recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:25

Property Description

Poolside Paradise

Chic and Stylish Rooms
Each room at The Palm Springs Hotel features modern white on white decor with pops of teal, purple, or orange. The en suite bathrooms showcase a sleek white vessel sink and glass shower. Select suites offer additional luxury with separate living areas, private cabanas, or claw-foot baths.

Designer Furnishings by ModShop
Renowned design house ModShop by Room Service has curated the art and furnishings at this stylish hotel, blending mid-century aesthetics with a contemporary twist. The result is a unique and upscale ambiance that sets The Palm Springs Hotel apart.

Convenient Location
Situated just minutes away from Palm Springs Art Museum and downtown shops and restaurants, this hotel offers both tranquility and accessibility. With Palm Springs International Airport a short drive away, your perfect desert getaway awaits at The Palm Springs Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 10
A
AK couple us
8
Very good
Pros:

Jeff and David were great, the customer service was 10/10. The hotel is simple and clean and offers everything you would need in Palm Springs.

2026-04-14 via Nuitee
R
renato couple it
9
2026-04-13 via Nuitee
D
DAVID solo_traveller us
7
Ok
Pros:

The calm and not noisy time

Cons:

The check in time
Its to late and there was just one person to take care of everyone arriving at the same time almost

2026-04-11 via Nuitee
S
Susan couple us
10
Very quaint, modern, clean, beautiful, amazing staff.
Pros:

This hotel was way above my expectations. It’s absolutely beautiful, modern, Romantic, clean, and the staff were so nice! They even showed us around the pool area and showed us to our room and explained everything and asked if we had any questions. It is super quaint. I would go here again in a heartbeat. I wish they were a chain.

Cons:

Can’t think of anything.

2026-04-09 via Nuitee
L
low couple us
9
2026-04-05 via Nuitee
Y
Y4731YLalicem Family
10
Beautifully Refreshed
Pros:

The pool was super clean and 9 feet at one end!! The hot tub also felt clean and crisp. Some citrus bearing trees around the pool. Plenty of coffee, fresh linens (photos of dark colored bedspreads are old - rooms now have nice white sheets), bathrooms are well appointed and the lotions smells so good. And it is so close to Billy Reeds so can’t go wrong.

The only issue was the cigarette smoking. There is a snaking area but it is right next to the pool. It’s an easy fix and may not be an issue for everyone. So still giving a 5 star review:)

2026-03-31 via Tripadvisor
P
Patricia solo_traveller us
10
2026-03-30 via Nuitee
S
Scott solo_traveller us
10
2026-03-17 via Nuitee
N
nina couple us
6
Would not stay again because of bathroom
Pros:

Pretty outdoor area

Cons:

Lack of plugs. The bathroom and sleeping area is entirely in tile and when you get out of the shower, it is very slippery. No grab bars in the bathroom at all.

2026-03-03 via Nuitee
L
Lynette solo_traveller us
6
Decent.
Pros:

Staff was nice and accommodations were as described.

Cons:

My room smelled like someone had been smoking in it and i needed to air it out for 1.5 hours.

2026-02-24 via Nuitee
B
Bobbie solo_traveller us
10
2026-02-23 via Nuitee
T
Talavera couple us
10
2026-02-10 via Nuitee
A
Adrian solo_traveller us
9
2026-02-09 via Nuitee
K
Kevin couple us
9
Nice hotel , will book again when in area
Cons:

Minor issue for one night stay, limited storage of clothes or closet space, and would be nice to have a microwave in room

2026-01-31 via Nuitee
A
alain solo_traveller us
5
Fair value. Can do better
Pros:

Clean

Cons:

Location

2026-01-30 via Nuitee
J
Jessica couple us
10
2026-01-28 via Nuitee
G
Gilda couple us
10
2026-01-26 via Nuitee
P
Pascal couple fr
8
2026-01-25 via Nuitee
V
Veronique couple us
9
2026-01-19 via Nuitee
P
Petros couple us
10
2026-01-19 via Nuitee