CERISE Dax - Les Jardins du Lac

Hotels
7.6 (1361 reviews)
728 Allée De Christus , Saint-Paul-lès-Dax , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Calm and spacious apartments
Friendly and helpful staff
Cons:
Cleaning issues
Inconsistent room preparation

Categories

Cleanliness
6.56
Several comments mention issues with cleanliness, like dirty windows and spider webs on the terrace.
Service
8.03
Most reviews highlight the friendly and helpful staff, although some noted lack of responsiveness during a problem.
Location
8.57
Many reviews praise the excellent location near the lake and surrounding attractions.
Room Quality
7.02
Mixed feedback on room quality; while spacious and well-equipped, there were issues with bedding not being prepared.
Amenities
7.55
Amenities like the swimming pool and parking are appreciated, yet some basic needs were not met.
Value for Money
7.51
Value is considered good given the price, but some guests expected a better quality experience.
Food and Beverage
8.06
Breakfast received positive remarks but no specific mentions of other food services.
Overall Experience
7.53
The overall experience is generally positive, despite some significant issues during a particular stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:21

Property Description

Outdoor Pool and Garden
The Jardins Du Lac 3-star residence offers a serene escape with an inviting outdoor pool, perfect for a refreshing dip, and a beautiful garden to unwind in.

Modern Apartments with Balcony
Experience comfort and style in the modern apartments at Les Jardins Du Lac, each featuring a fully equipped kitchenette, flat-screen TV, dressing room, and a furnished balcony for soaking in the picturesque views.

Convenient Amenities and Partner Restaurants
Indulge in a delicious continental buffet breakfast, relax by the fireplace in the lounge area, and enjoy a drink at the bar. Explore nearby partner restaurants for a variety of dining options.

Book your stay at Jardins Du Lac now for a perfect blend of relaxation and convenience.

Important information:

Ironing facilities are available on request.

Guests planning to arrive outside reception opening hours are requested to call the property in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.

When booking 5 rooms or more, different policies and additional supplements will apply.

Reception opening hours:

Week: 7 am-8:30pm
Weekends and holidays: 8 a.m. to 12 p.m. and 5 p.m. to 8:30 p.m.

Children aged 5 to 11 benefit from a reduced rate of -50% for breakfast. Children aged 4 and under benefit from free breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1361 reviews
Cleanliness: 6.56
Service: 8.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
M
MARTA ELENA family_with_children es
2
2026-04-04 via Nuitee
M
martine family_with_children fr
9
2026-04-04 via Nuitee
A
Arlindo antonio couple fr
3
Pros:

Rien

2026-03-30 via Nuitee
D
Damien family_with_children fr
2
On ne veut plus revenir.
Pros:

On a apprécié la gentillesse du personnel

Cons:

On n'a pas aimé la propreté, la vétusté du bâtiment et des équipements. On a dormi dans un autre hôtel digne de ce nom.

2026-03-29 via Nuitee
J
Juan Nouali solo_traveller fr
7
Pros:

Cadre idéal, personnel tres sympathique et a l'écoute

Cons:

Pas tres propre et un peu en friche les appartements

2026-03-29 via Nuitee
E
Eliza couple fr
8
2026-03-24 via Nuitee
V
victoria solo_traveller fr
6
Good
Pros:

Away from the main road so nice & quiet, except on Wednesdays (and school holidays) as it’s opposite thé kids activity club.

Cons:

Dirty ashtray and balcony windows. Needed an electric heater Ss thé apartment was cold. Thé reception staff provided one.

2026-03-23 via Nuitee
C
Chantal family_with_children be
7
Pros:

La gentillesse du personnel

Cons:

Le manque d ustensiles de cuisine, les poêles à frire vétustes et nocives pour la santé ,le laisser aller du lieu dommage !

2026-03-22 via Nuitee
C
Claude solo_traveller fr
8
2026-03-22 via Nuitee
M
martine solo_traveller fr
8
Agréable sèjour, pour faire un break, en cette periode de stress.
Pros:

Coin très calme, aucun bruit, et reposant.

Cons:

Dans la salle de bain, peut être une douche, au lieu de la baignoire, un manque de serviette de toilette.

2026-03-21 via Nuitee
L
Louise couple nl
8
Prima studio voor als je op doorreis bent
Pros:

Privacy en ligging

Cons:

Mbt

2026-03-18 via Nuitee
X
xavier couple fr
6
Bien mais des choses à améliorer
Pros:

L'emplacement, le calme

Cons:

Un petit kit de nettoyage absent + une éponge propre qui n'aurait pas déjà servie.
Ménage à améliorer.

2026-03-18 via Nuitee
M
Maggy family_with_children fr
10
2026-03-16 via Nuitee
V
Valérie couple fr
8
2026-03-16 via Nuitee
M
Mylene family_with_children fr
8
Pros:

Le lit et les draps étaient propres et confortables.

Cons:

L'odeur de cigarette imprégnée dans les murs. Le logement avait des traces noirs sur le sol de la salle de bain et un trou au sol. Le canapé en tissu ne donnait pas l'impression d'être très propre. J'ai dû faire la vaisselle avant de l'utiliser car certains ustensiles étaient sales.

2026-03-15 via Nuitee
C
Clement family_with_children fr
10
2026-03-13 via Nuitee
G
Gonzalez family_with_children es
8
2026-03-13 via Nuitee
A
Aires family_with_children fr
10
Pros:

Lieu sympathique

2026-03-13 via Nuitee
C
Charchaude family_with_children fr
10
2026-03-12 via Nuitee
N
NICASTRO GERARD couple fr
7
Nous avons tout de même passé un bon séjour.
Pros:

RAS

Cons:

FACADES EXTERIEURES, SALES ET NEGLIGEES. Ne reflètent pas la qualité de l'intérieur et du service, de cet Etablissement.
Pour cette raison, nous avons avec mon épouse, noté que nous pourrions revenir sans problème, car Personnel sympa, à l'écoute et très serviable, cela a fait la différence.
Merci de votre attention et surtout de votre compréhension.
Mme et Mr Marie-Rose et Gérard NICASTRO

2026-03-10 via Nuitee