Embassy Suites by Hilton Phoenix Scottsdale

Hotels
•
Embassy Suites Hotels
8.8 (1175 reviews)
4415 East Paradise Village Parkway , Phoenix , us
+1 602-765-5800

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Slow service at times
Night noise

Categories

Cleanliness
7.88
Some negative sentiment regarding cleanliness in the reviews.
Service
9.35
Staff friendliness and attentiveness mentioned positively.
Location
9.39
Repeated mentions of good location and amenities.
Room Quality
8.34
Room quality varied; some reports of wear and issues.
Amenities
8.87
Great pool and breakfast; however some complaints about noise.
Value for Money
8.83
Value was generally considered good for services offered.
Food and Beverage
8.38
Breakfast was positively mentioned but some issues with food service.
Overall Experience
9.35
Overall enjoyment reported despite some issues, positive general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:00

Property Description

Luxurious All-Suite Accommodations
Experience spacious suites with private balconies overlooking Stonecreek Golf Club. Enjoy a free cooked-to-order breakfast and evening reception during your stay.

Convenient Location
Situated near Biltmore Fashion Park and attractions like the Phoenix Zoo and US Airways Center, our hotel offers easy access to the best of Phoenix and Scottsdale.

First-Class Amenities
Indulge in on-site dining at Tatum's Restaurant and Lounge, stay active at the fitness centre, and explore nearby Reach 11 Sports Complex. Book your stay at Embassy Suites by Hilton Phoenix Scottsdale for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Embassy Suites Phenix - Scottsdale is 100% nonsmokingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1175 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
J
James • solo_traveller • us
10
Pros:

The complimentary drinks, the clean facilities

2026-07-24 • via Nuitee
L
LAKISHA • extended_group • us
9
Love it! Would book again.
Pros:

Location was great. Close to a lot of retail stores and restaurants. Also the breakfast buffet and free drinks at happy hour.

Cons:

No complaints. The only call out is that the breakfast buffet needs more meat varieties for those that don’t eat pork.

2026-07-24 • via Nuitee
L
LAKISHA • couple • us
9
2026-07-24 • via Nuitee
J
Jasmine • solo_traveller • us
8
Pros:

Next to golf course

Cons:

Pool was by the the hotel building so everybody in the building could see the swimmers. No privacy

2026-07-23 • via Nuitee
B
Benjamin • family_with_children • fr
9
Pros:

L’accueil et le niveau de service. Le petit déjeuner excellent ! La piscine avec vue sur le practice de golf!
La taille de notre chambre avec petit balcon.

Cons:

Parking payant, dommage.

2026-07-22 • via Nuitee
K
Kelly • solo_traveller • us
9
Pros:

Love the happy hour and love the morning breakfast !!!!

Cons:

The elevators take too long

2026-07-21 • via Nuitee
K
kambou • solo_traveller • us
8
Pros:

The room is very spacious. The room sets up is different from other hotels with a living room & bedroom.

Cons:

The beds are too small.

2026-07-21 • via Nuitee
K
Killian • couple • fr
7
Pros:

Chambre grande. Lit confortable. Belle proximité avec le golf !

Cons:

Nous avions une chambre très très bruyante causée par une sorte de ventilation dans l'espace au dessus de nous (évitez la suite 2002 si possible). Venir tôt pour le petit déjeuner sinon beaucoup de monde. Petit déjeuner américain assez gras.

2026-07-21 • via Nuitee
L
Léonard • solo_traveller • ch
8
2026-07-20 • via Nuitee
C
Celestina • solo_traveller • us
8
Great EV charging.
Pros:

The EV charging situation was good. Four chargers to were two Tesla chargers with both of the CCS and NACS and another two CCS chargers. All were in good working order and I was able to conveniently charge overnight. The hotel seemed fairly busy and I was always able to charge whenever I needed without waiting for a charger. The location of the chargers is in the back in a little bit inconvenient and dark, but overall a great charging experience.

Cons:

Rooms were a little worn but good layout clean and comfortable.

2026-07-20 • via Nuitee
S
Salvatore • family_with_children • de
8
Alles in einem ein schönes Hotel für ein kurzen Zeitraum
Pros:

Ein sehr schönes Hotel mit guter Anbindung zum Flughafen aber trotzdem noch zentral für Aktivitäten

Cons:

Die Bäder sind langsam etwas veraltet

2026-07-20 • via Nuitee
L
Lisa • solo_traveller • us
1
Misleading
Pros:

It was surrounded by a somewhat nice area

Cons:

I booked a room that was described to have a private balcony with a golf course view and paid extra for it. When we arrived and were checked in, they gave us a room on the other side of the building with a view of the parking lot and construction. When I brought this up the the staff at the hotel, they blamed Booking.com and wouldn't give us the room we paid for.

2026-07-20 • via Nuitee
L
Lee • family_with_children • us
10
We really enjoyed our stay & we would love to stay there again
Pros:

Breakfast was awesome we really enjoyed the meal

Cons:

Nothing everything was great

2026-07-20 • via Nuitee
N
Natalie • couple • us
10
2026-07-20 • via Nuitee
M
Moshik • family_with_children • il
6
Good potential but lack of taking care of the details = dissapointing
Pros:

Potential, price , location

Cons:

Everything is like “almost” almost clean, almost tasty breakfast, almost working equipment etc’

2026-07-19 • via Nuitee
M
Maria • family_with_children • us
5
Pros:

One reason why I chose this hotel was for the free breakfast that they offer. It saves money and time not having to leave the hotel. It's close to target, other stores, gas stations and fast food restaurants.

Cons:

bathtub paint was peeling off the bathtub, there was rust around on the bathtub drain, they decided to trim the palm trees on a Thursday by the pool, which they closed down the pool for pretty much the whole day, so we couldn't use one of the days to be in the pool, which is one of the reasons why we chose that hotel. There was no notification given previously about the day pool closure until we were already there and checked in. Another bad thing is that they charge for parking everyday that ur there. That's a fee that should be included in the price, not an extra charge.

2026-07-19 • via Nuitee
K
Kirk • family_with_children • us
5
Great staff questionable cleanliness
Pros:

Staff were fantastic. Great breakfast.

Cons:

There was a obvious stain on the couch and that bothered me. What else wasn't clean that I just couldn't see? Based on this I wouldn't stay here again.

2026-07-16 • via Nuitee
C
Chavez • family_with_children • us
6
2026-07-16 • via Nuitee
B
Barbara • solo_traveller • us
10
Pros:

Everything and everybody

2026-07-14 • via Nuitee
P
Philippe • solo_traveller • fr
10
Excellent hôtel
Pros:

Tout était excellent !
La grandeur de la chambre, la piscine + spa, le petit déjeuner avec entre autres, pancakes et omelettes faits à la demande.
Restaurant de l'hôtel egalement excellent!

Cons:

Rien

2026-07-14 • via Nuitee