Embassy Suites by Hilton Phoenix Scottsdale

Hotels
Embassy Suites Hotels
8.8 (1160 reviews)
4415 East Paradise Village Parkway , Phoenix , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Slow service at times
Night noise

Categories

Cleanliness
7.88
Some negative sentiment regarding cleanliness in the reviews.
Service
9.35
Staff friendliness and attentiveness mentioned positively.
Location
9.39
Repeated mentions of good location and amenities.
Room Quality
8.34
Room quality varied; some reports of wear and issues.
Amenities
8.87
Great pool and breakfast; however some complaints about noise.
Value for Money
8.83
Value was generally considered good for services offered.
Food and Beverage
8.38
Breakfast was positively mentioned but some issues with food service.
Overall Experience
9.35
Overall enjoyment reported despite some issues, positive general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:00

Property Description

Luxurious All-Suite Accommodations
Experience spacious suites with private balconies overlooking Stonecreek Golf Club. Enjoy a free cooked-to-order breakfast and evening reception during your stay.

Convenient Location
Situated near Biltmore Fashion Park and attractions like the Phoenix Zoo and US Airways Center, our hotel offers easy access to the best of Phoenix and Scottsdale.

First-Class Amenities
Indulge in on-site dining at Tatum's Restaurant and Lounge, stay active at the fitness centre, and explore nearby Reach 11 Sports Complex. Book your stay at Embassy Suites by Hilton Phoenix Scottsdale for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Embassy Suites Phenix - Scottsdale is 100% nonsmokingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1160 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
L
Léonard solo_traveller ch
8
2026-07-04 via Nuitee
A
Alan couple us
10
Pros:

Excellent service

Cons:

Nothing comes to mind

2026-07-02 via Nuitee
D
Del Grosso solo_traveller us
10
Pros:

Spacious suites. A little outdated and basic furniture but everything was clean.

Cons:

There was nothing actually bad just outdated draperies and the tub area. It was worth the money though.

2026-07-02 via Nuitee
A
Alexandra solo_traveller ca
9
2026-07-01 via Nuitee
I
Ismael couple us
7
2026-06-29 via Nuitee
T
Tessa couple us
9
Embassy suites is always my go to for hotels when I travel
Pros:

We really enjoyed the beautiful hotel, nice staff and clean!

Cons:

My only gripe was the coffee tasted like dirt 🤣

2026-06-29 via Nuitee
K
kim solo_traveller us
9
Pros:

The room was nice and had small refrigerator and microwave, which is always nice. Breakfast with a view of the golf course was great.

2026-06-29 via Nuitee
B
Bruce couple us
10
Perfect in every way.
Pros:

This is a great hotel. The location is terrific, with beautiful surroundings. It has a wonderful breakfast buffet. The rooms are spacious.

Cons:

The parking fee is excessive. Plenty of empty parking spaces were available.

2026-06-29 via Nuitee
S
Stephanie family_with_children us
5
Great location but yucky pool!
Pros:

Location was amazing

Cons:

Pool was dirty it smelt like a bird cage. Feathers in the pool, bird poop everywhere and the walk way around the pool was very dirty.

2026-06-26 via Nuitee
D
David couple us
10
Very friendly service, clean and comfortable rooms, and good security.
Pros:

The free drinks were a nice touch.

Cons:

We weren’t told about parking fee.

2026-06-26 via Nuitee
M
Maryanne couple us
9
Great dinner and view
Pros:

Close to medical facilities

Cons:

Air conditioner hard to regulate for comfort during night time

2026-06-25 via Nuitee
J
Jessika family_with_children us
10
Sunny Phoenix poolside. Great drink service!
Pros:

Loved the beautiful pool and lobby areas.

2026-06-25 via Nuitee
T
Tomi family_with_children us
10
Overall, we were very impressed with the property and will very likely stay again next time!
Pros:

The room size was nice. We would have appreciated 2 queens or a king, but we made 2 fulls work. The pool was great! The breakfast was amazing! And the overall feel of the hotel was very welcoming.

Cons:

We would have liked 2 queens or a king rather than 2 fulls. The carpets in the hallway on our floor were stained.

2026-06-24 via Nuitee
M
Mary couple us
10
2026-06-21 via Nuitee
M
Michelle couple us
5
It started out great and ended up miserably
Pros:

Nice, quiet hotel with large rooms. We had breakfast, lunch and dinner at the hotel on Thursday and we are still suffering from food poisoning.

2026-06-21 via Nuitee
P
Payan couple us
5
2026-06-19 via Nuitee
M
Michael family_with_children us
8
2026-06-18 via Nuitee
C
Carly family_with_children us
8
Great stay enjoyed by whole family
Pros:

Exceptional breakfast. Great location close to shopping restaurants things to do. Great pool. Loved the free happy hour with drinks and snacks. Room was awesome.

2026-06-16 via Nuitee
A
Alexandra family_with_children mx
10
Pros:

muy buena ubicación, el desayuno excelente

2026-06-16 via Nuitee
G
Gilliam extended_group us
9
2026-06-15 via Nuitee