Cairns Queenslander Hotel & Apartments

Hotels
8 (3959 reviews)
267 Lake Street , Cairns , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Location away from city center
Minor maintenance issues

Categories

Cleanliness
7.89
Clean and comfortable, with cleanliness frequently mentioned as a positive aspect.
Service
8.86
Staff were noted as friendly and helpful, contributing positively to the overall experience.
Location
7.9
Convenient location, although some comments noted it as slightly away from the city center.
Room Quality
7.85
Rooms are described as spacious and comfortable, though some guests noted minor issues.
Amenities
7.88
Amenities mentioned positively include pools and kitchen facilities, though some reviewers suggested improvements.
Value for Money
7.84
Reviewers frequently noted that the stay offered good value for the price.
Food and Beverage
7.89
The presence of a Thai restaurant received positive feedback, while general food options were not extensively addressed.
Overall Experience
7.86
Overall impression based on numerous positive comments regarding stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Two Outdoor Swimming Pools - Enjoy a refreshing dip in one of our two outdoor swimming pools, perfect for relaxing under the Cairns sun.

Variety of Accommodation Options - Choose between spacious hotel rooms or apartments, each with a private furnished balcony and the option of traditional or contemporary decor.

Convenient Location - With a 20-minute scenic walk to Cairns city centre along the Esplanade, and proximity to restaurants and convenience stores, our hotel is the perfect base for exploring the area.

Experience the best of Cairns at Cairns Queenslander Hotel & Apartments. Book your stay now and let us be your gateway to adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for AUD 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3959 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Arif • family_with_children • au
4
Location was good but this facility is old very old lift and stairs.
Pros:

No enough port or boll to cook if you needs to cook.
Very old pot and fry pan and all plastic spoons for cooking, also hot water castle is one of the worst I ever seen anywhere, it’s not good for health of humans to used for drinking tea.

Cons:

Every time go get out or in to the car parking you have to get out to press the PIN number in the railing door to open regardless rain or shine you have to get out from your car which is not good at all. They must have remote control for everyone to open and close the gates.

2026-06-27 • via Nuitee
N
Nicolet Badenhorst • extended_group • au
10
Lovely little oasis
Pros:

It was an amazing place, lovely and private little oasis. Craig was friendly, helpful and informative

2026-06-27 • via Nuitee
W
Webb • solo_traveller • nz
7
2026-06-26 • via Nuitee
A
Aurora Rejieli • solo_traveller • au
10
Overnight for international transfer
Pros:

Excellent customer service, big deluxe room.

Cons:

-

2026-06-26 • via Nuitee
K
Kathryn • extended_group • au
6
Clean, comfy and convenient.
Pros:

Large rooms, comfy bed, basic but clean amenities. Private off street parking. Conveniently located close to Cairns airport.

Cons:

Lifts out of order to third floor.

2026-06-26 • via Nuitee
A
Annette • solo_traveller • au
10
Pros:

All staff were very friendly and accommodating.

2026-06-25 • via Nuitee
K
Karolina • family_with_children • au
10
2026-06-25 • via Nuitee
M
Marc • solo_traveller • au
9
Pros:

Comfortable bed
Quiet room

2026-06-24 • via Nuitee
R
Rachael • couple • nz
8
Clean and functional space
Pros:

We were only there for one night so we didn't get a chance to explore facilities like the pool or eat breakfast on the ground floor, however, this is a clean, functional hotel within easy walking distance to Cairns CBD, restaurants, the waterfront etc.

Cons:

We had an upper room floor, which we were happy about, but this faced the road so there was some traffic noise in the early evening. If you want a quieter room, we suggest that you ask for a room which faces away from the road.

2026-06-24 • via Nuitee
S
somabandhu • solo_traveller • au
8
Pros:

Clean and well organised

Cons:

Convenient location

2026-06-24 • via Nuitee
C
colette • solo_traveller • gb
10
Pros:

The room had everything we needed. Fresh towels and bedding, kitchen equipment and utensils, washing up liquid, dishwasher cloth and tea towel. The hairdryer and shower were better than expected.

2026-06-24 • via Nuitee
G
Geoffrey • couple • au
10
We will be back again
Pros:

Handy to the airport
Well priced
Value for money

2026-06-23 • via Nuitee
J
Jennifer • couple • nz
8
Really enjoyed our stay and will return.
Pros:

The studio room is huge; heaps of space for masses of luggage and doors open onto a small balcony. Great feeling of not being "closed in" Close enough to walk into CBD and the Esplanade, and numerous food places on Sheridan St, only a block away.
Nice big shower. Kitchen with the basics.

Cons:

Cannot improve on this.

2026-06-23 • via Nuitee
J
Jason • solo_traveller • au
4
It was just an Ok to be honest
Pros:

area in general was close to everything I needed.

Cons:

Wifi was terrible. I was flying out to Japan the next day and relied on confirming multiple bookings online before travelling and organising e-sim card. Did not work for me at all and I'm tech savvy.

2026-06-23 • via Nuitee
C
caroline • couple • au
8
Receptionist above and beyond helpful
2026-06-23 • via Nuitee
D
donald • solo_traveller • au
7
2026-06-23 • via Nuitee
J
Jill • family_with_children • au
8
Pros:

Good location in Cairns North. Easy to connect to central Cairns via bus or car if travelling up north. Nice restaurant attached for breakfast, lunch and dinner

Cons:

Apartments are quite old and in need of an upgrade. Unfortunately our room was next to the public laundry so machines were running often. Kitchen equipment was a bit sparse but overall room was large enough for 2 and bed very comfortable with a nice outdoor area to sit in

2026-06-22 • via Nuitee
P
Pia • solo_traveller • au
9
Pros:

Good location and comfortable beds.

Cons:

Pool towels available but at a cost.

2026-06-22 • via Nuitee
R
Robert • couple • co
9
Pros:

Front desk service was excellent. Helpful, and very welcoming.

2026-06-21 • via Nuitee
A
Alessandro • solo_traveller • au
10
2026-06-21 • via Nuitee