Cairns Queenslander Hotel & Apartments

Hotels
8 (3767 reviews)
267 Lake Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Location away from city center
Minor maintenance issues

Categories

Cleanliness
7.89
Clean and comfortable, with cleanliness frequently mentioned as a positive aspect.
Service
8.86
Staff were noted as friendly and helpful, contributing positively to the overall experience.
Location
7.9
Convenient location, although some comments noted it as slightly away from the city center.
Room Quality
7.85
Rooms are described as spacious and comfortable, though some guests noted minor issues.
Amenities
7.88
Amenities mentioned positively include pools and kitchen facilities, though some reviewers suggested improvements.
Value for Money
7.84
Reviewers frequently noted that the stay offered good value for the price.
Food and Beverage
7.89
The presence of a Thai restaurant received positive feedback, while general food options were not extensively addressed.
Overall Experience
7.86
Overall impression based on numerous positive comments regarding stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Two Outdoor Swimming Pools - Enjoy a refreshing dip in one of our two outdoor swimming pools, perfect for relaxing under the Cairns sun.

Variety of Accommodation Options - Choose between spacious hotel rooms or apartments, each with a private furnished balcony and the option of traditional or contemporary decor.

Convenient Location - With a 20-minute scenic walk to Cairns city centre along the Esplanade, and proximity to restaurants and convenience stores, our hotel is the perfect base for exploring the area.

Experience the best of Cairns at Cairns Queenslander Hotel & Apartments. Book your stay now and let us be your gateway to adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for AUD 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3767 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Ann • family_with_children • gb
8
Pros:

The facilities in the room were good, bed very comfortable. The staff were extremely helpful at all times.

2026-03-07 • via Nuitee
H
Holland • solo_traveller • au
8
2026-03-07 • via Nuitee
D
Diana • couple • us
9
Spacious, airy accommodations, clean and newly appointed kitchen and bath. Loved the pool!
Pros:

spacious, airy room, with balcony, Everything clean and new. King sized bed very comforable.

Cons:

No complaints. It's just over a mile to Central, but the walk is pretty along the Esplanade and the buses are cheap!

2026-03-05 • via Nuitee
M
Maxim • couple • ru
10
2026-03-03 • via Nuitee
M
Mitch • solo_traveller • au
7
2026-03-02 • via Nuitee
K
Kerrie • couple • au
8
Comfortable stay. Close to the Esplanade boardwalk.
Pros:

Friendly reception staff. Nice size room, well appointed with washing machine. Thai restaurant next to reception was excellent. Free secure parking.

Cons:

We needed to rewash our kitchen cutlery.

2026-03-01 • via Nuitee
M
Martín • family_with_children • es
8
2026-02-27 • via Nuitee
S
Samantha • couple • au
8
2026-02-25 • via Nuitee
C
Chandula DG • family_with_children • au
10
Pros:

Best customer service, attentive and helpful

Cons:

Nothing at all

2026-02-24 • via Nuitee
J
Jacqueline • solo_traveller • au
10
Pros:

I stay for work all the time and love being there. The pools are my favourite.

2026-02-24 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-02-24 • via Nuitee
G
Gail • solo_traveller • au
9
2026-02-24 • via Nuitee
M
Marian • couple • au
9
Short and sweet great weather
Pros:

The front of house team were very polite and helpful

Cons:

Close to all the amenities

2026-02-23 • via Nuitee
G
Graham • couple • au
9
Very comfortable
Pros:

Habiscus room with balcony and kitchenette was quiet at the block at the back and good secure car parking. Helpful friendly staff. Front rooms block probably are not as quiet .

2026-02-23 • via Nuitee
D
Darren • couple • au
10
2026-02-23 • via Nuitee
S
Sarah • couple • au
10
Close to airport. Quiet street. Great Thai Restaurant on site.
Pros:

Location. Large room size. Clean.

2026-02-22 • via Nuitee
C
cathmacca • family_with_children • au
8
Pros:

Exceptionally clean, big sized room and comfy bed

Cons:

Nothing really.

2026-02-14 • via Nuitee
D
Deborah • couple • au
8
The accommodation was great and the staff were very friendly.
Pros:

Location and daily room service. Great air conditioning.

Cons:

The pool was too hot and not very relaxing

2026-02-14 • via Nuitee
S
Sarah • couple • au
10
2026-02-13 • via Nuitee
I
Ida • couple • it
6
2026-02-12 • via Nuitee