Cairns Queenslander Hotel & Apartments

Hotels
8 (3767 reviews)
267 Lake Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Location away from city center
Minor maintenance issues

Categories

Cleanliness
7.89
Clean and comfortable, with cleanliness frequently mentioned as a positive aspect.
Service
8.86
Staff were noted as friendly and helpful, contributing positively to the overall experience.
Location
7.9
Convenient location, although some comments noted it as slightly away from the city center.
Room Quality
7.85
Rooms are described as spacious and comfortable, though some guests noted minor issues.
Amenities
7.88
Amenities mentioned positively include pools and kitchen facilities, though some reviewers suggested improvements.
Value for Money
7.84
Reviewers frequently noted that the stay offered good value for the price.
Food and Beverage
7.89
The presence of a Thai restaurant received positive feedback, while general food options were not extensively addressed.
Overall Experience
7.86
Overall impression based on numerous positive comments regarding stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Two Outdoor Swimming Pools - Enjoy a refreshing dip in one of our two outdoor swimming pools, perfect for relaxing under the Cairns sun.

Variety of Accommodation Options - Choose between spacious hotel rooms or apartments, each with a private furnished balcony and the option of traditional or contemporary decor.

Convenient Location - With a 20-minute scenic walk to Cairns city centre along the Esplanade, and proximity to restaurants and convenience stores, our hotel is the perfect base for exploring the area.

Experience the best of Cairns at Cairns Queenslander Hotel & Apartments. Book your stay now and let us be your gateway to adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for AUD 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3767 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Mawe • family_with_children • au
8
Pros:

Location

2026-03-25 • via Nuitee
U
Ulf • couple • de
8
wir waren 2x im Queenslander und waren sehr zufrieden
Pros:

Das Zimmer war groß und gut ausgestattet. In der Nähe gibt es Einkaufsmöglichkeiten und das Restaurant unten im Hotel ist extrem zu empfehlen, wenn man authentische Thai Küche mag.
Zum Strand sind es ca. 5 Minuten zu Fuß.

2026-03-25 • via Nuitee
J
Joanne • couple • au
8
Stayed week before loved not sir after this week
Pros:

Bed very comfortable. Very Spacious.

Cons:

The room smelt really funky like blocked drains. Aircon really high pitch buzz. Although was clean felt unkept because of the smell. Will be regulars because of hospital nearby. Hope improves

2026-03-24 • via Nuitee
M
Michael • family_with_children • au
10
Pros:

Clean rooms maintained beautifully

2026-03-21 • via Nuitee
M
Mary • family_with_children • au
9
2026-03-18 • via Nuitee
S
Simone • couple • au
7
2026-03-17 • via Nuitee
V
Valerie • family_with_children • ca
10
You won't regret staying here!
Pros:

Huge apartment equipped with everything! Close to everything. We could walk everywhere. Location was great. Facilities were excellent! 10 out of 10

Cons:

Everything was great except no hand towels in the bathroom.

2026-03-17 • via Nuitee
D
Danny • solo_traveller • au
10
Pros:

I like how the room to room and it more safer there so quiter and pacefull good park

2026-03-16 • via Nuitee
T
Terrence • family_with_children • au
9
2026-03-15 • via Nuitee
D
Don • solo_traveller • il
7
Pros:

Good location. Roomy. Clean.

Cons:

A few maintenance items that could have been easily taken care of before our arrival.
The directions were unclear. Should say Mango Tree in the address.

2026-03-12 • via Nuitee
S
Suzanne • family_with_children • gb
10
A great little apartment
Pros:

The hotel was only about 20 minute (if that) drive from the airport. The reception staff were really friendly and helpful, especially Ismael.
The apartment was extremely spacious and very clean.
It was great having guest laundry facilities at AUD5 per cycle as the weather was so humid we needed to change our clothes multiple times a day!!
When we were looking for recommendations for great barrier reef trip Ismael suggested Fitzroy Island, which we booked online and had a wonderful day.
It was a lovely 25 minute walk along the promenade into the main town where there were numerous restaurants, fast food eateries and a night market.
Also walking distance to the central shopping centre and station where we got the scenic railway to Kuranda.
We stayed for 4 nights and had a great time.
The apartment had a kitchenette with 2 hobs, microwave and large fridge which meant we could cook for ourselves, saving a little bit of money!!
All in all a great place to stay.
We didn't use the pools so can't comment on them.
There is a Thai restaurant on the ground floor - we didn't go there but it was busy most evenings.
You can buy soft drinks and snacks from reception and prices were on par with the supermarkets.

Cons:

The only downside was that this hotel is on the flight path to the airport and you can hear the planes from just after 6am.
Also the dawn chorus from all the tropical birds starts from about 5am so I would suggest using ear plugs if you're a light sleeper!

2026-03-11 • via Nuitee
G
Georgina • family_with_children • ca
10
Pros:

Friendly, welcome, helpful staff

Cons:

All good

2026-03-11 • via Nuitee
B
Bertha • solo_traveller • au
10
Clean quiet and affordable
Pros:

Warm welcome from staff and even though it was a short stay my family love to come back for a few days longer

Cons:

Love quietness cleaness and loaction

2026-03-10 • via Nuitee
C
Clarke • couple • au
10
2026-03-09 • via Nuitee
G
Gail • couple • au
8
2026-03-08 • via Nuitee
A
Ann • family_with_children • gb
8
Pros:

The facilities in the room were good, bed very comfortable. The staff were extremely helpful at all times.

2026-03-07 • via Nuitee
H
Holland • solo_traveller • au
8
2026-03-07 • via Nuitee
D
Diana • couple • us
9
Spacious, airy accommodations, clean and newly appointed kitchen and bath. Loved the pool!
Pros:

spacious, airy room, with balcony, Everything clean and new. King sized bed very comforable.

Cons:

No complaints. It's just over a mile to Central, but the walk is pretty along the Esplanade and the buses are cheap!

2026-03-05 • via Nuitee
M
Maxim • couple • ru
10
2026-03-03 • via Nuitee
M
Mitch • solo_traveller • au
7
2026-03-02 • via Nuitee