Hôtel du Grand Lac Excelsior

Hotels
8 (3311 reviews)
Rue Bon Port 27 , Montreux , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3311 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
M
Maria • family_with_children • ch
8
We had a great time in the swimming pool, and then woke along the lake to the Jazz Festival
Pros:

the location, the balcony with a great view, the swimming pool

Cons:

The room was ok, but kind of old need some renovations! the TV didn't work, the bed lamps where not working properly, the minibar could have more diversity!

2026-07-10 • via Nuitee
C
Catherine • couple • ch
4
Rapport qualité - prix lamentable…. 400 francs pour ça ?!?
Pros:

La vue

Cons:

La vétusté
Les fiente de pigeon sur les transats de la piscine
Le bar de piscine fermé
La douche de la piscine qui ne fonctionne pas
Pas de machine à café ou de théière en chambre

2026-07-10 • via Nuitee
S
Sandra • solo_traveller • de
9
Pros:

Die Lage des Hotels und die Aussicht vom Balkon waren unser absolutes Highlight! Auch das Zimmer selbst war sehr großzügig, top gepflegt und sauber. Wir haben uns hier sehr wohlgefühlt und kommen sehr gern wieder!

Cons:

Als absolute Kaffeeliebhaber hat uns eine Kaffeemaschine auf dem Zimmer gefehlt. Das Frühstücksbuffet war für den Preis auch etwas schlicht, dafür war aber alles von sehr guter Qualität.

2026-07-10 • via Nuitee
J
Jeroen • solo_traveller • be
9
2026-07-08 • via Nuitee
P
ppaolo • solo_traveller • gb
5
Maintenance needed
Pros:

Location and size of the room, comfort of the bed

Cons:

Old and falling apart, dirty carpet and bathroom. This is not a 4* hotel anymore

2026-07-07 • via Nuitee
W
Wojciech • solo_traveller • pl
8
Pros:

Lokalizacja i taras

Cons:

Konieczna renowacja

2026-07-07 • via Nuitee
G
Gernot • solo_traveller • de
8
Pros:

Der Blick auf den See

Cons:

Frühstück könnte etwas abwechslungsreicher sein

2026-07-07 • via Nuitee
M
mert • family_with_children • tr
8
2026-07-07 • via Nuitee
A
Abdulaziz • couple • sa
10
2026-07-07 • via Nuitee
Y
Yu • solo_traveller • gb
10
2026-07-07 • via Nuitee
A
Anette • solo_traveller • ch
7
Schöne Lage in Montreux
Pros:

Schöne Lage direkt am Genfersee! Das Zimmer hatte einen kleinen Balkon mit Seeblick.
Bequemes Bett!
Empfangspersonal ist nett.

Cons:

Das Hotel ist in die Jahre gekommen. Die Lage rechtfertigt den hohen Preis, aber die Einrichtung ist nicht Vierstern-Hotel.
Frühstück ist ok, aber mit sehr schlechtem Kaffee, schade.

2026-07-06 • via Nuitee
T
Tobias Sager • family_with_children • ch
4
Rather disappointing - old and overpriced
Pros:

Very nice room with direct access to the garden. The staff is very friendly and helpful
The breakfast room as well as the view from the breakfast room is superb.
We had the huge indoor pool to ourselves.

Cons:

Smell in the corridor and the rooms. The carpets would need a remake. The breakfast buffet is ok, however we would have expected more selection of fresh stuff.

2026-07-06 • via Nuitee
I
Ines • couple • ch
7
Preis-Leistungsverhältnis stimmt in diesem Haus leider nicht.
Pros:

Die Lage und der Ausblick aus einem der Deluxe Doppelzimmer sind unschlagbar.

Cons:

Das Hotel hat seine besten Zeiten hinter sich, alles ist abgewohnt. Der Teppich riecht oft unangenehm, wirkt schmuddelig und auch die Qualität des Frühstücks lässt zu wünschen übrig. Für diesen Preis und ein 4-Sterne-Haus hätte ich mir deutlich mehr erwartet!

2026-07-05 • via Nuitee
D
Danielle • family_with_children • gb
10
Beautiful view
Pros:

Huge rooms, lovely staff and breakfast. Overlooking the lake.

2026-07-05 • via Nuitee
S
Sherley 😊 • solo_traveller • ch
8
2026-07-04 • via Nuitee
Y
Yvonne • solo_traveller • ch
8
Wunderschön
Pros:

Das Zimmer 012 mit der wunderschönen Aussicht/Terasse

Cons:

Zu Fuss Nachts etwas abgelegen

2026-07-04 • via Nuitee
M
Mateusz • couple • gb
8
2026-07-04 • via Nuitee
P
Peter • family_with_children • fr
7
2026-07-04 • via Nuitee
S
Santino Morientus • couple • in
9
Thanks for the upgrade.
Pros:

Lovely Location.

2026-07-03 • via Nuitee
I
Isabelle • couple • be
9
Goed voor enkele nachten maar parkeren is minder.
Pros:

De mooie kamers de ligging direct aan het meer en het zwembad

Cons:

Dat er geen parking is voor dit supermooie hotel

2026-07-03 • via Nuitee