Hôtel du Grand Lac Excelsior

Hotels
8 (3457 reviews)
Rue Bon Port 27 , Montreux , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8
Based on 3457 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
S
Soizic Ekouaghe • family_with_children • fr
9
Pros:

L'hôtel était magnifique surtout la chambre très spacieuse et propre.
Nous avons également apprécié la piscine intérieure et elle était super grande.
Le personnel agréable et à l'écoute de nos exigences.
Pour finir, il y avait pleins de places extérieures ce qui n'est pas négligeable.
Nous reviendrons avec grand plaisir

Cons:

Petit bémol sur la couette qui était malheureusement trop petite pour 2 personnes.
A revoir sur ce point la ou en mettre une deuxième dans l'armoire en cas de température basse.

2026-10-29 • via Nuitee
J
Joel • solo_traveller • gb
10
2026-10-28 • via Nuitee
F
Fritz • family_with_children • ch
7
Pros:

Die Lage, Zimmer mit Blick auf den See.
Das Hotel ist schon älter, hat aber noch
Charme.

Cons:

Nichts

2026-10-28 • via Nuitee
O
olivier • solo_traveller • fr
9
Très bon hôtel
Pros:

Très bon hôtel

Cons:

Rien

2026-10-28 • via Nuitee
V
Victoria • couple • fr
10
2026-10-26 • via Nuitee
C
Christophe • couple • ch
9
Top
Pros:

L’emplacement

Cons:

Rien

2026-10-25 • via Nuitee
P
Pierre • couple • fr
8
2026-10-25 • via Nuitee
B
Borja • couple • ch
6
Localización increíble, aroma belle-epoque, pero las instalaciones están muy anticuadas
Pros:

Vistas increíbles del lago. La zona es preciosa, a la puerta del hotel está el paseo de las flores que ya merece una visita a Montreux. La piscina está fenomenal, suficientemente grande para poder nadar con comodidad.

Cons:

El hotel necesita una renovación importante, las habitaciones (por lo menos la nuestra) tiene fácilmente 20 años; el minibar era literalmente una mini-nevera en una esquina de la habitacion. Los muebles son belle-epoque pero porque tienen decenas de años. Es una pena porque este hotel con unas instalaciones más nuevas sería espectacular.

2026-10-25 • via Nuitee
A
Annette • solo_traveller • ch
9
2026-10-25 • via Nuitee
M
MARWA • family_with_children • fr
8
2026-10-24 • via Nuitee
J
Jean Pierre • family_with_children • ad
8
2026-10-23 • via Nuitee
D
Doris • family_with_children • ch
8
Pros:

Lage, Seeblick, reichhaltiges Frühstück, grosses Zimmer mit Balkon, Pool und kleine Saune.

Cons:

Hotel ist in die Jahre gekommen und Teppich in den Zimmern

2026-10-22 • via Nuitee
S
Sandra • family_with_children • ch
8
2026-10-22 • via Nuitee
I
Imelda • couple • ch
8
Had a wonderful stay , love the view on our room, (newly renovated), except the doors . Very accommodating staff (recept
Pros:

Location

Cons:

the carpets on the hallway/room... it's a bit outdated

2026-10-21 • via Nuitee
T
Thomas • family_with_children • ch
9
2026-10-21 • via Nuitee
I
Ionesi • family_with_children • ro
1
Nu recomand!
Pros:

Priveliștea care lac.

Cons:

n primul rand mirosul pe holuri era dezgustător si in al doilea rand in aceasi clădire cu hotelul era o clinica in al treilea rand la ora 08:00 am fost treziți era o foarte mare gălăgie pe holuri in camera de lângă noi se lucra cu bormașina, in camera unde am fost cazați era toata mocheta pătată in colturile pereților erau pânze de păianjeni. Pentru 224 de euro pentru o noapte de cazare aveam așteptări mult mai mari. Nu recomand!!! Este strict părerea mea!

2026-10-21 • via Nuitee
J
Jarosław • couple • pl
6
Super położenie ale brzydki zapach w niektórych częściach Hotelu
Pros:

Bardzo miła i kompetentna obsługa recepcji

Cons:

Bardzo niemiła obsługa w restauracji

2026-10-20 • via Nuitee
T
Tahiri • couple • ch
2
Pros:

Das einzige, ist die Lage des Hotels

Cons:

Das ganze Hotel ist sehr veraltet.
Das Zimmer war eine Katastrophe, Dusche in der Badewanne voller Schimmel .
Das Bett war Steinhart und unbequem. Es war keine Erholung . Die Türe im Badezimmer kam am Boden an , so das man es mit Kraft aufstossen musste .

2026-10-18 • via Nuitee
S
Sylvie • solo_traveller • ch
10
Pros:

Bel hôtel, vue magnifique et bon petit déjeuner.

Cons:

La moquette serait à changer, elle.est un peu sale. Deux petites bouteilles d'eau hors du mini bar serait un plus ou une machine à café.

2026-10-17 • via Nuitee
R
Robert • couple • ch
10
Absolutely fantastic views and offer exceptional
Pros:

Everything

Cons:

Would of liked a long mirror in Room

2026-10-16 • via Nuitee