Hôtel du Grand Lac Excelsior

Hotels
8 (3457 reviews)
Rue Bon Port 27 , Montreux , ch
+41 21 966 57 57

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8
Based on 3457 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
T
THOMAS • couple • fr
10
Pros:

Outre la qualité de l’hébergement, l’emplacement du gîte, maison indépendante au sein d’une superbe propriété, située dans un hameau, à 500 mètres d’une plage, et à 2 kilomètres du Conquet, le calme absolu, l’accueil de la propriétaire… dépaysement garanti !

2026-08-29 • via Nuitee
T
Tohru • couple • jp
7
素晴らしい
Pros:

場所。湖に面し美しい。

Cons:

バルコニーのテーブルがひっくり返る

2026-08-28 • via Nuitee
M
Miquel • family_with_children • es
10
Fantastico para relajarse delante del lago
Pros:

Ubicación
Decoración
Personal

2026-08-27 • via Nuitee
H
Hubert • couple • de
9
2026-08-27 • via Nuitee
M
Mickaël • solo_traveller • fr
9
Une esprit « Comme à la maison » sur le lac ! Avec une équipe aux petits soins
Pros:

Une équipe très disponible un esprit « comme à la maison » et le confort de notre séjour avec une vue époustouflante.

Cons:

Rien.

2026-08-27 • via Nuitee
R
Rajeev • extended_group • in
10
Pros:

The location was amazing

Cons:

No tea/coffee facility in the rooms

2026-08-27 • via Nuitee
C
Catherine • couple • fr
9
2026-08-27 • via Nuitee
M
Michael • couple • de
10
2026-08-26 • via Nuitee
G
Gherardo • couple • it
8
2026-08-24 • via Nuitee
F
fernando • solo_traveller • es
7
2026-08-23 • via Nuitee
B
Bernard • couple • fr
9
On reviendra !
Pros:

Chambre, hôtel et services Impeccables.

Cons:

Équipement de la chambre limité

2026-08-23 • via Nuitee
S
Sonya • couple • au
10
Highly recommended
Pros:

Beautiful room. Very spacious and a wonderful view of the lake.

Cons:

Bathroom was a little dated.

2026-08-22 • via Nuitee
L
Liliana • couple • de
10
Pros:

Wir haben unseren Aufenthalt geliebt – einfach alles war perfekt!

Das Zimmer war sehr sauber und gemütlich, und das Bett war unglaublich bequem. Die Aussicht auf den Eiger war einfach atemberaubend! Besonders toll fanden wir, dass man alles bequem zu Fuß erreichen kann (Gondel, Zug, Supermarkt…)

Alle Mitarbeiterinnen und Mitarbeiter waren unglaublich freundlich, herzlich und höflich. Man hat sich vom ersten Moment an sehr willkommen und wohlgefühlt.

Wir hatten eine wunderschöne Zeit und planen bereits, schon bald wiederzukommen! 🏔️

2026-08-22 • via Nuitee
N
Nils • extended_group • ch
7
Hotel ist in die Jahre gekommen…
Pros:

Lage

Cons:

Parkplatz Situation: Keine eigenen Parkplätze vorhanden, die möglichen sind per Parkscheibe zu nutzen, was den Zeitraum beeinflusst.
Badezimmer rochen nach Abfluss
Aufteilung der Badezimmer ungünstig, da das grössere in der Mitte angesiedelt ist

2026-08-21 • via Nuitee
V
vered • extended_group • il
9
Pros:

Great hotel good location, clean, very good breakfast, we had a very nice room with a nice view to the lake.

Cons:

The mattress was to soft like a water mattress.
It was very hard to sleep on it. When you make a move the other person moves to

2026-08-21 • via Nuitee
Y
Yuliya Gellar • solo_traveller • kz
9
Pros:

Красивый отель с замечательным видом на озеро, хорошие завтраки

Cons:

Отель довольно старый

2026-08-21 • via Nuitee
A
antoine • couple • fr
9
Superbe vue et accès direct sur la promenade du lac
Pros:

Chambre avec balcon et superbe vue lac
La bâtiment ancien est très charmant, un côté vieillot certes mais très bien entretenu

Cons:

Manque une machine à espresso dans la chambre sinon rien

2026-08-20 • via Nuitee
K
Kristina • extended_group • se
7
2026-08-20 • via Nuitee
V
vered • couple • il
6
2026-08-20 • via Nuitee
R
Romain • couple • fr
4
2026-08-19 • via Nuitee