Hôtel du Grand Lac Excelsior

Hotels
8 (3457 reviews)
Rue Bon Port 27 , Montreux , CH
+41 21 966 57 57

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8
Based on 3457 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
G
garykuo • family_with_children • tw
9
2026-09-19 • via Nuitee
S
Sean • couple • gb
9
2026-09-18 • via Nuitee
S
stephan • solo_traveller • ch
8
Pros:

Die Lage ist super, direkt am See! Zimmer mit Balkon und Seesicht ist unglaublich schön.
Zimmer sehr grosszügig

Cons:

Natürlich ist das Hotel ein wenig in die Jahre gekommen. Hat aber trotzdem einen eigenen Charm behalten.
Bäder sind teilweise Renovationsbedürftig.

2026-09-14 • via Nuitee
P
Phillipa • solo_traveller • gb
6
Pros:

The location. The view.

Cons:

Room needs repainting. Too many marks, chips etc on the walls and skirting boards.

2026-09-14 • via Nuitee
C
Christina • family_with_children • ch
6
Es war ok
Pros:

Lage, Blick, Personal

Cons:

Das Hotel ist in die Jahre gekommen
Die Dusche hat nicht sehr gut funktioniert

2026-09-14 • via Nuitee
M
Matthias • family_with_children • ch
7
Pros:

Lage genial

Cons:

Frühstück Auswahl an verschiedenen Käsen Wurst etc. dürfte grosszügiger sein

2026-09-12 • via Nuitee
J
Janni • couple • dk
10
Pros:

Fantastisk søudsigt og hyggelig altan.
Rigtig god morgenmad.
Et hotel fra den helt rigtige tid, hvor pladsoptimering endnu ikke var opfundet. Skønt med luft omkring tingene.

2026-09-08 • via Nuitee
D
Danielle • couple • fr
9
Excellent séjour, très belle vue reposante sur le lac!
Pros:

Vue magnifique, grand confort, personnel sympathique

2026-09-07 • via Nuitee
S
Stephane • couple • fr
6
2026-09-05 • via Nuitee
P
Paul • couple • ch
6
Very pleasant
Pros:

Good

Cons:

Our room and bathroom were in réal need of tlc and modernisation. In fairness, we were offered a well appointed suite initially but very minimalist and ‘cold’ with no lake view. We changed to a suite on the 6th floor with a lake view to die for but stains on the carpets and in real need of a refurb!
Staff were great.

2026-09-05 • via Nuitee
J
JBM • family_with_children • nl
8
2026-09-05 • via Nuitee
A
Alexa • solo_traveller • gb
7
À choisir pour la vue
Pros:

L'emplacement et la vue incroyable. Balcon très mignon.

Cons:

Salle de bain: joints vétustes, prenant la moisissure, pas de joint en bas de la vitre du bain
Chambre: équipements/meubles vétustes

2026-09-05 • via Nuitee
R
Rayan • couple • sa
7
2026-09-04 • via Nuitee
A
Alison • solo_traveller • fr
8
2026-09-03 • via Nuitee
A
Arjan • couple • nl
8
Geweldig uitzicht
Pros:

Airco op de kamer tijdens een warme zomerweek. Heerlijk ontbijt. Ruime kamer. Net buiten centrum wat een ideale ligging is met een waanzinnig uitzicht.

Cons:

De douche/badkamer is wel erg gedateerd.

2026-09-02 • via Nuitee
D
Dr. Barbara • family_with_children • de
7
Träumt von seiner glamourösen Vergangenheit
Pros:

Altes Bel Epoque Hotel, das sich weitgehend auf seinem früheren Charme ausruht. Die Zimmer wurden immerhin modernisiert und boten große, bequeme Betten, feudale Bäder und eine eigene Terrasse mit Zugang zur Seepromenade. Nachts war es ruhig. Wir haben nicht im Hotel gefrühstückt, der Preis dafür war überteuert.

Cons:

Gänge muffig, leichter Geruch nach Schimmel. Empfangshalle im Outfit veraltet, die tolle Sicht auf den Genfer See macht das antiquierte Flair nur teilweise wett. Abendessen bekamen wir um 21 h keines mehr. Insgesamt etwas aus der Zeit gefallen, dafür deutlich zu teuer.

2026-09-01 • via Nuitee
V
Viktoria • couple • ch
7
2026-08-31 • via Nuitee
M
Micha • couple • ch
8
War gut
Pros:

Wir hatten Service auf dem Zimmer. Das war super. Denn wir konnten den schönen Blick besser geniessen.
Personal war sehr nett.

Cons:

Von der Promenade her ist es schwierig, ins Hotel zu kommen.

2026-08-30 • via Nuitee
F
Fritz • couple • ch
7
2026-08-30 • via Nuitee
H
Hänggi • solo_traveller • ch
5
Für ein 4Stern Hotel ungenügend.
Pros:

Die Aussicht war grandios

Cons:

Zimmer: Stücklisten kaputt, Sonnensrorre verrissen, Böden voller Staub, Badezimmer renovierungsbedürftig, Rollladen defekt. An der Rezeption keine Person die Deutsch spricht.

2026-08-30 • via Nuitee