Hôtel du Grand Lac Excelsior

Hotels
8 (3075 reviews)
Rue Bon Port 27 , Montreux , ch

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3075 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
N
Nicolai • family_with_children • ch
8
2026-03-07 • via Nuitee
A
Abel • family_with_children • fr
8
Bon Rapport qualité prix
Pros:

bon Rapport qualité / prix. Très grande chambre avec vu sur le lac. Belle piscine. Personne sympa

Cons:

Le bruit entre les chambres. Un peu vieux.

2026-03-03 • via Nuitee
C
Caroline • solo_traveller • us
10
2026-03-02 • via Nuitee
N
nicole • couple • ch
9
Un très beau moment, le repas était très bon et le petit déjeuner également
Pros:

le personnel était vraiment accueillant, aidant et attentif

Cons:

Les tapis des couloirs devraient être détachés car c'est très beau et cela dévalorise beaucoup l'hotel

2026-03-01 • via Nuitee
R
Reynaud • couple • fr
8
2026-02-26 • via Nuitee
A
Andrew • family_with_children • ch
10
2026-02-26 • via Nuitee
M
Markus • solo_traveller • ch
9
2026-02-26 • via Nuitee
C
Cedric • family_with_children • be
8
Pros:

La situation géographique au centre

2026-02-23 • via Nuitee
J
Jens • family_with_children • de
9
2026-02-23 • via Nuitee
S
Serife • couple • gb
8
Staff were extremely helpful and kind, hotels location with the view was to die for. However the hotel was very dated an
Pros:

The location was the best part of the hotel

Cons:

Very basic amenities

2026-02-22 • via Nuitee
V
Victorio • family_with_children • fr
9
Pros:

L'emplacement, la piscine , le petit déjeuner

Cons:

L'odeur dans certains endroits, mais rien de bien méchant

2026-02-14 • via Nuitee
D
Danijel • couple • ch
9
Alles in allem ein wunderschöner Aufenthalt in Montreux
Pros:

Es ist eine riesen Wohlfühloase mit kunstvollen Details. Das Morgenessen war Klasse und die Zimmer sehr schön eingerichtet. Die Aussicht ist Weltklasse.

Cons:

Das Bett ist sehr hart da kein Lattenrost vorhanden ist.

2026-02-12 • via Nuitee
A
Ariane • couple • ch
10
Magnifique vue
Pros:

La vue la piscine le petit déjeuner la taille de la chambre et la terrasse

Cons:

Pas de parking

2026-02-12 • via Nuitee
J
Jean-Charles • family_with_children • fr
6
2026-02-11 • via Nuitee
M
Maher • solo_traveller • lb
7
Cons:

They need to change the matress

2026-02-10 • via Nuitee
L
Lana • couple • ge
10
Pros:

I have never seen such beauty in my life.

2026-02-10 • via Nuitee
O
Ophelia • family_with_children • ch
5
2026-02-08 • via Nuitee
D
domenico • extended_group • it
10
Per la laurea di mio figlio a due passi dal casinò . Tutto perfetto
Pros:

Posizioni incredibile

Cons:

Nulla

2026-02-08 • via Nuitee
D
Darina • solo_traveller • de
10
2026-01-31 • via Nuitee
A
Andreas • couple • ch
8
2026-01-31 • via Nuitee