Hôtel du Grand Lac Excelsior

Hotels
8 (3205 reviews)
Rue Bon Port 27 , Montreux , ch

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3205 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
B
Beat • solo_traveller • ch
7
2026-05-09 • via Nuitee
C
Christian • couple • de
10
Pros:

Blick auf See. Zimmer großzügig mit Balkon. Frühstück

2026-05-09 • via Nuitee
L
Luisa • couple • de
7
Pros:

the view from the balcony was excellent, the hotel is a bit of a walking distance from the very center which we liked because it was very serene, the location is unbeatable. the staff was very helpful and kind. we were a little nervous because of so many bad reviews but our room was comfortable and clean enough, especially for that price there was nothing to complain about.

Cons:

no coffee/ tea in the room, very inconvenient

2026-05-08 • via Nuitee
M
Maria • couple • ch
9
Magnifique!
Pros:

Emplacement

Cons:

Odeur pas tres agreable dans certain parties de l'hotel.

Jardin piscine pas amenagé, trés domage!

2026-05-08 • via Nuitee
A
alain • family_with_children • fr
8
2026-05-07 • via Nuitee
A
Andreas • couple • ch
6
Super Lage in einem "ausgedienten" Hotel
Pros:

Freundliches Personal und gute Lage

Cons:

Das Hotel hat seine Glanzzeiten schon lange hinter sich, Rennovationen drängen sich auf. Abgelaufene Teppiche, etwas muffig... Steht etwas symbolisch für viele Hotels in Montreux! Wenn diese schöne Stadt auch zukünftig im Glanz und modern dastehen will, sind Investitionen unumgänglich. Nächstes Mal werden wir ein moderneres Hotel etwas aussehalb nehmen.

2026-05-07 • via Nuitee
M
m ou mr jean • family_with_children • fr
6
2026-05-06 • via Nuitee
R
R.canuto • solo_traveller • es
10
Viaje en familia
2026-05-06 • via Nuitee
I
IVAN • couple • ch
8
Very good
Pros:

The room size was very good and the view was amazing. The location of the hotel is very good, easy reachable and close to the city center.

Cons:

The walls are not very well isolated.

2026-05-05 • via Nuitee
B
Bruno • couple • ch
9
2026-05-05 • via Nuitee
S
Sonia • solo_traveller • ch
10
Très belle vue ❤️
Pros:

L’ameublement de qualité et sa beauté ❤️

Cons:

La salle de bain glu de l’eau pas assez important et évacuation défaillante

2026-05-05 • via Nuitee
M
marc • couple • fr
8
Très bon lieu exceptionnel , hotel à revoir pour les chambres
Pros:

Emplacement , vue , accueil

Cons:

Chambres équipement un peu trop vieux manque de modernité, restaurant un peu cher

2026-05-04 • via Nuitee
R
Robert • extended_group • nl
8
2026-05-04 • via Nuitee
G
gaelle • couple • ch
7
agréable
Pros:

Vue superbe
Service petit déjeuner très bien

Cons:

horaire bar limité et pas room service le soir
pas machine à café ni bouilloire en chambre ni carafe d'eau
choix mini bar très limité (coca,bière, jus)

2026-05-04 • via Nuitee
G
Gyulnara • family_with_children • kz
8
Nice place to stay and enjoy the holiday, views, walks along the lake
Pros:

The view of the lake and the lawn

Cons:

Have no dislikes, everything was good

2026-05-03 • via Nuitee
N
Nicole • couple • au
8
The view from the balcony was incredible. Room was big and comfortable but needs a little updating. Location was good. E
Pros:

The view from the balcony was incredible. Good size room and bed.
Good location

Cons:

Room was a bit dated. Carpet and bathroom need updating. Bit confusing getting to the gym
And pool due to the onsite medical facilities

2026-05-02 • via Nuitee
J
Jürg • extended_group • ch
7
Ok aber nicht mehr.
Pros:

Die top Lage …

Cons:

Keine möglichkeit etwas zu trinken um 17.00 … schade.

2026-05-02 • via Nuitee
S
Sandra • family_with_children • ch
8
/
Pros:

Die Lage, Blick auf den See. Freundliches und hilfsbereites Team.

Cons:

Frühstücksbuffet war eher minimal.

2026-05-01 • via Nuitee
E
Ellen Johanne • couple • no
8
2026-04-30 • via Nuitee
M
Monique • couple • ch
8
Eindrückliche Atmosphäre mit tollem Ausblick
Pros:

Historisches Hotel mit einem fantastischen Ausblick auf den See.

Cons:

Der Wasserdruck in der Dusche ( Juniorsuite 306)war schlecht und auch die Batterie funktionierte nicht. Entweder kalt oder heiss. Kein lauwarm.

2026-04-30 • via Nuitee