Eurostars Diana Palace

Hotels
•
Eurostars Hotels
8.4 (2762 reviews)
Avenida de Santander, 12 , Palencia , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Inadequate heating
Poor parking facilities

Categories

Cleanliness
8.28
Generally positive with mentions of good cleanliness, but concerns about room maintenance were noted.
Service
8.95
Staff were helpful and friendly according to multiple reviews.
Location
9.29
Highlighted as excellent, with convenient access to the town center and transport.
Room Quality
7.74
Issues with temperature control and phone service noted; however, some rooms were described as spacious.
Amenities
7.77
Lack of cafeteria and issues with parking, but basic amenities were available.
Value for Money
8.23
Overall decent value for a four-star hotel, but some expect higher quality.
Food and Beverage
8.28
Breakfast described as good but with potential for more variety.
Overall Experience
8.65
Positive overall experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:48

Property Description

Central Location in Palencia
Eurostars Diana Palace is conveniently located in the heart of Palencia, right next to the Train and Bus Stations. Perfect for travelers looking for easy access to transportation.

Comfortable and Well-Equipped Rooms
Enjoy a comfortable stay in our elegant rooms equipped with free Wi-Fi, air conditioning, satellite TV, and work desk. Relax in soundproofed rooms with all the amenities you need.

Convenient Amenities and Services
Indulge in a varied buffet breakfast, homemade dishes at the restaurant, and 24-hour café in the lobby. Take advantage of the reading area, large-screen TV, and free internet access. Room service available for a cozy night in.

Experience the best of Palencia at Eurostars Diana Palace - book your stay now for a memorable visit!

Important information:

When booking more than 6 rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

8.4
Based on 2762 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.65
A
Alejandro • family_with_children • es
10
Pros:

Cama comoda

2026-03-28 • via Nuitee
M
Maria del Valle • family_with_children • es
8
2026-03-25 • via Nuitee
M
María del Coral • couple • es
8
Lo recomiendo
Pros:

No utilizamos el parking del hotel, casi todas las calles de los alrededores son gratuitas.
La ubicación está muy bien, puedes ir andando a cualquier lugar sin necesidad de mover el coche.
El desayuno muy completo

Cons:

Todo en general está bien, lo único que falta para mi gusto, es un poco más de iluminación en el baño, a la hora de arreglarte no tiene mucha luz 😂.

2026-03-24 • via Nuitee
J
Jose Luis • family_with_children • es
8
2026-03-24 • via Nuitee
J
Julian • extended_group • es
8
buen hotel confortable y limpio
2026-03-23 • via Nuitee
V
VICENTE • couple • es
10
Todo perfecto menos el parking
Pros:

Todo

Cons:

El parking subir en el mismo ascensor que los coches

2026-03-23 • via Nuitee
M
Miguel Angel • couple • es
9
Excelente trato, confortable y bien situado
Pros:

Bien situado, fácil aparcamiento, personal amable y buen desayuno

Cons:

Nada, todo muy bien, ayuda a sentirse cómodo

2026-03-22 • via Nuitee
S
Silvia • couple • es
7
2026-03-22 • via Nuitee
J
Juan María • family_with_children • es
10
Pros:

La as amabilidad de los empleados.
Limpieza
Instalaciones

2026-03-21 • via Nuitee
M
Marta • solo_traveller • es
6
2026-03-20 • via Nuitee
C
Cees • solo_traveller • nl
9
2026-03-19 • via Nuitee
J
Jorge • couple • es
10
2026-03-16 • via Nuitee
A
Ana Méndez Garrido • family_with_children • es
9
2026-03-16 • via Nuitee
S
Sara • solo_traveller • es
10
2026-03-15 • via Nuitee
M
MIRIAM • couple • es
7
2026-03-15 • via Nuitee
D
Diane • couple • gb
9
Useful stopping point and interesting city to visit
Pros:

Convenient location and very good breakfast

Cons:

Didn’t use the onsite parking as the entrance approach is very narrow. Not suitable for anything other than a very small car. This should be mentioned in the hotel facilities guide.

2026-03-15 • via Nuitee
A
ANGELES • family_with_children • es
8
Pros:

La ubicación. La limpieza.El desayuno.

Cons:

Los muebles de la habitacion están algo viejos.

2026-03-15 • via Nuitee
G
Gema_11041977 • family_with_children • es
10
2026-03-12 • via Nuitee
R
Rachel • solo_traveller • gb
9
2026-03-11 • via Nuitee
F
Felix • family_with_children • es
10
2026-03-11 • via Nuitee