Eurostars Diana Palace

Hotels
•
Eurostars Hotels
8.4 (2996 reviews)
Avenida de Santander, 12 , Palencia , es

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Inadequate heating
Poor parking facilities

Categories

Cleanliness
8.28
Generally positive with mentions of good cleanliness, but concerns about room maintenance were noted.
Service
8.95
Staff were helpful and friendly according to multiple reviews.
Location
9.29
Highlighted as excellent, with convenient access to the town center and transport.
Room Quality
7.74
Issues with temperature control and phone service noted; however, some rooms were described as spacious.
Amenities
7.77
Lack of cafeteria and issues with parking, but basic amenities were available.
Value for Money
8.23
Overall decent value for a four-star hotel, but some expect higher quality.
Food and Beverage
8.28
Breakfast described as good but with potential for more variety.
Overall Experience
8.65
Positive overall experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:48

Property Description

Central Location in Palencia
Eurostars Diana Palace is conveniently located in the heart of Palencia, right next to the Train and Bus Stations. Perfect for travelers looking for easy access to transportation.

Comfortable and Well-Equipped Rooms
Enjoy a comfortable stay in our elegant rooms equipped with free Wi-Fi, air conditioning, satellite TV, and work desk. Relax in soundproofed rooms with all the amenities you need.

Convenient Amenities and Services
Indulge in a varied buffet breakfast, homemade dishes at the restaurant, and 24-hour café in the lobby. Take advantage of the reading area, large-screen TV, and free internet access. Room service available for a cozy night in.

Experience the best of Palencia at Eurostars Diana Palace - book your stay now for a memorable visit!

Important information:

When booking more than 6 rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Location

Guest Reviews

8.4
Based on 2996 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.65
M
maria mercedes • couple • es
7
2026-08-09 • via Nuitee
J
Jose • solo_traveller • es
8
2026-08-08 • via Nuitee
F
Fátima • extended_group • es
10
Pros:

Está muy bien situado. El personal fue super amable. Todo muy limpio y cuidado.

2026-08-08 • via Nuitee
F
Frank • solo_traveller • be
9
2026-08-08 • via Nuitee
P
Pedro • couple • es
8
2026-08-08 • via Nuitee
J
Jorge • couple • es
7
2026-08-07 • via Nuitee
E
EMILIO JOSE • solo_traveller • es
8
Pros:

La habitación la cama el personal

Cons:

Calle muy estrecha no puedes parar, para bajar el coche al garaje con elevador y para subir las personas también sin ascensor para personas desde el garaje

2026-08-07 • via Nuitee
A
arigatojoaquin • solo_traveller • es
7
2026-08-07 • via Nuitee
W
William • couple • ie
10
2026-08-06 • via Nuitee
A
Alberto • couple • es
10
Muy buena relación calidad-precio
Pros:

Las instalaciones

2026-08-06 • via Nuitee
G
Geraint • solo_traveller • es
10
Volveré
Pros:

Servicio de habitaciones. LA CENA ESTABA RIQUÍSIMA, SE NOTABAN LAS BUENAS MANOS EN LA COCINA.

Cons:

Que solo fue 1 dia.

2026-08-06 • via Nuitee
M
Monje Meco • solo_traveller • es
8
Pequeños detalles que hacen un mundo.
Pros:

Personal muy atento.

Cons:

Desayuno muy caro. Falta de enchufes en la habitación. Control del.volumen de la TV. Agua de la ducha con poca presión.

2026-08-06 • via Nuitee
J
Jie • extended_group • es
10
2026-08-05 • via Nuitee
N
Nieves • couple • au
8
our stay was just overnight because of our train travel.
Pros:

Location - convenient, near train station - no noise.
we did not have a meal or breakfast, so cannot rate.
the room was very clean and comfortable.

Cons:

Bathroom vanity - no need to be so large - takes up too much space

2026-08-05 • via Nuitee
M
MARIA JOSE • couple • es
7
2026-08-05 • via Nuitee
I
Isabel • family_with_children • fr
7
Pros:

La location proche du centre
Grande chambre lit très confortable

Cons:

Le restaurant , je ne recommande pas du tout
Plats de cafétéria d' une station service
Le parking accès par un ascenseur qui ne contient pas a tous les véhicules

2026-08-05 • via Nuitee
M
Maria Teresa • couple • es
8
2026-08-05 • via Nuitee
I
Isabel • extended_group • es
8
Pros:

Llit molt comode, habitació amplia.

Cons:

La caixa forta no funcionava i no la van arreglar.
Un dia a les 16h encara no estava feta l’habitació.

2026-08-04 • via Nuitee
J
José Luis • couple • es
6
Limpio, cercano a todo, sin internet ni aire acondicionado. Muchísimo calor.
Pros:

Limpio y cómodo.

Cons:

Sin internet, sin Aire acondicionado. Parecía una bomba de calor, no se enfriaba ni de noche con todo abierto.?

2026-08-04 • via Nuitee
M
Maria Cristina • extended_group • pt
9
2026-08-04 • via Nuitee