Hilton Garden Inn Westbury

Hotels
•
Hilton Garden Inn
8 (599 reviews)
1575 Privado Road , Westbury , US
+1 516-683-8200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Spacious pool
Great location
Friendly staff
Good food and drinks
Cons:
Parking issues
Cleanliness concerns
Customer service failures
Noise from renovations

Categories

Cleanliness
7.33
The overall cleanliness was below expectations due to active renovations and complaints about dirtiness compared to previous visits.
Service
6.8
Multiple complaints regarding customer service and long wait times during check-in, leading to significant frustration.
Location
9.34
The hotel's location is praised as convenient, contributing positively to the experience.
Room Quality
7.79
Rooms are noted to be spacious but have issues with equipment failure and outdated decor.
Amenities
8.32
The pool and amenities were appreciated, but there were drawbacks due to current renovations.
Value for Money
7.28
Given the service and quality issues, value for money was perceived as not optimal.
Food and Beverage
8.83
Dinner and drinks received good feedback, contributing positively to the overall experience.
Overall Experience
8.3
Despite several issues, the experience had positive aspects that kept the overall rating at an acceptable level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Luxurious Amenities
Experience comfort and convenience at the Westbury Hilton Garden Inn with an indoor pool, hot tub, and on-site dining at Garden Grille. Enjoy modern rooms equipped with all essentials including a flat-screen TV, fridge, and microwave.

Convenient Location
Located just a 6-minute drive from popular attractions like the Long Island Children's Museum and Eisenhower Park, our hotel offers easy access to nearby entertainment and leisure spots.

Exceptional Services
With a 24-hour front desk, business center, and laundry facilities, Hilton Garden Inn Westbury ensures a seamless stay for all guests. Book now for a memorable experience in Westbury.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8
Based on 599 reviews
Cleanliness: 7.33
Service: 6.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 8.3
D
Dana • couple • us
10
Pros:

Location was close to lots of restaurants and shopping. the room was very clean. We were able to get our room early with no issue and the staff was very friendly and helpful.

2026-10-26 • via Nuitee
D
Denis • couple • us
10
Pros:

Clean and quiet

Cons:

Nothing

2026-10-13 • via Nuitee
S
Shalese • family_with_children • us
1
It was not as I expected it to be especially for kids Exposed to sexually activity in the pool
Cons:

The kids were exposed to couple having sex in the pool Body fluid yuk, told management they did nothing. Requested a refund said I paid through third party. Spoke to third part which was booking never received a refund or as such. Never will go back there.

2026-10-08 • via Nuitee
V
Vincent • couple • us
7
Was fine for a night.
Cons:

Television kept on freezing. The guide information was wrong. Pillows were flat.

2026-09-13 • via Nuitee
T
Tracey Lynn • family_with_children • bm
9
Pros:

Check in process was amazing. We were even given a free upgrade.

2026-09-12 • via Nuitee
D
Donnamarie • family_with_children • us
8
It was close to the Flagstar Westbury Music Fair and it was clean. Staff were courteous.
Pros:

Very attentive and kind staff person. And the food was very good.

2026-09-12 • via Nuitee
R
Robert • couple • us
9
2026-09-12 • via Nuitee
S
Schow • couple • us
8
Short overnight stay
2026-09-10 • via Nuitee
G
Genevieve • family_with_children • bm
9
Pros:

N/A didn't eat breakfast at the hotel

Cons:

N/A

2026-09-08 • via Nuitee
E
Elva D. • couple • us
8
FOLLOW NOT THE YELLOW BRICK ROAD BUT OLD COUNTRY ROAD
Pros:

VERY RELAXING, VARIOUS WALKABLE AREAS

Cons:

JACUZZI FIZZLED, NO BUBBLING😕

2026-09-03 • via Nuitee
T
Tracy • couple • us
10
2026-08-31 • via Nuitee
K
kim • solo_traveller • ca
7
2026-08-18 • via Nuitee
I
Isabel • solo_traveller • de
10
2026-08-13 • via Nuitee
I
Isabel • solo_traveller • de
10
2026-08-13 • via Nuitee
I
Isabel • solo_traveller • de
10
2026-08-13 • via Nuitee
C
Cathy • family_with_children • ie
7
Comfy and great breakfasts. Friendly staff.
Pros:

Staff were lovely on front desk and breakfast area.

Cons:

Pool was too small. Lots of work going on at lift.

2026-08-05 • via Nuitee
T
Tyler • family_with_children • us
10
Great place, great food and service. Would recommend and definitely will stay again
Pros:

Breakfast totally awesome-

Maybe just updating rooms

Cons:

Elevator was getting renovated- but understood

2026-08-02 • via Nuitee
I
Ignacio • couple • es
9
Confy, relaxed and secure.
2026-07-22 • via Nuitee
H
Hayes • solo_traveller • us
10
2026-07-20 • via Nuitee
K
Kirron • couple • us
9
2026-07-13 • via Nuitee