Oaks Adelaide Horizons Suites

Hotels
Oaks Hotels & Resorts
8 (3391 reviews)
104 North Terrace , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Out-of-order amenities
Inconvenient room features

Categories

Cleanliness
6.71
Several reviews mentioned issues with cleanliness, including stains on bedsheets and rooms not cleaned properly.
Service
8.68
Standard quality for this hotel tier, although some reviews noted rude and unhelpful staff.
Location
9.22
Multiple reviews highlighted the great location, convenient for attractions and public transport.
Room Quality
7.67
Mixed feedback on room quality; some found apartments spacious while others noted tired furnishings.
Amenities
7.2
Mentioned needs for more cooking amenities and the out-of-order spa affected the rating.
Value for Money
8.16
Generally perceived as good value for the spacious suites, despite some inconsistencies.
Food and Beverage
8.21
Breakfast received positive remarks; however, guests wanted more kitchen utensils.
Overall Experience
8.18
While there were some issues, the overall experience was generally positive due to location and space.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Luxurious Modern Apartments

Located opposite Adelaide Convention Centre, Oaks Adelaide Horizons Suites offers spacious modern apartments with fully equipped kitchens and private balconies. Enjoy the convenience and comfort of a home away from home during your stay in the heart of the city center.

Convenient Location

Just a 3-minute walk from Skycity Casino and Adelaide Railway Station, with Rundle Mall, the city's main shopping precinct, a mere 600 meters away. Easy access to Adelaide Airport, only 15 minutes' drive, makes traveling a breeze.

Leisure Facilities and Amenities

Relax and unwind with leisure facilities including an indoor lap pool, sauna, plunge pool, and fitness center. Stay entertained with cable TV and keep things convenient with laundry facilities in each air-conditioned apartment.

Experience luxury and convenience at Oaks Adelaide Horizons Suites - book your stay now!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Guests under the age of 18 years are only allowed to check in with a parent or official guardian.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that bicycles are not permitted in the building lobby. They will need to be stored in the car park. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

8
Based on 3391 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
S
Smith solo_traveller au
1
Pros:

Not much

Cons:

Cleanliness was lacking. Mould, dirt, grime, smashed glass wall, filthy stove top, caked on dusty vents and more.

2026-04-18 via Nuitee
P
PETER solo_traveller au
9
Go back next year
Pros:

Great location and facilities and very helpful staff at the Oaks. We were in Adelaide primarily for Gather round and impressed with walking and public transport options for all tourist activities we did Gym facilities and pool appealed too as also the security of the hotel.
Will stay again next year.

Cons:

The only minor gripe was price, expected for the Gather round weekend. This also meant booking was required late last year and paid shortly, not an option for all. Cost was offset as we walked most places.

2026-04-18 via Nuitee
H
Hayley solo_traveller au
8
2026-04-18 via Nuitee
J
Joanna solo_traveller au
8
Comforts of home away from home
Pros:

Location. It was a great size for the three of us. The bathroom was accessible to all, with it feeling like an ensuite to the main bedroom.

Cons:

A little bit dated.

2026-04-18 via Nuitee
F
Fiona family_with_children au
5
Average
Pros:

Location

Cons:

Price - very overpriced
Smell of stale smoke in room
No dryer in room (washing machine only)
Noise from construction site next door
Beds not made during cleans

2026-04-17 via Nuitee
F
Fiona extended_group au
5
2026-04-16 via Nuitee
J
Jacob couple au
7
2026-04-15 via Nuitee
S
Sanja family_with_children au
7
2026-04-15 via Nuitee
M
Megan family_with_children au
5
2026-04-15 via Nuitee
G
Glynis couple au
4
Disappointing and would not recommend
Pros:

The bed was comfortable apart from that it was awful and the staff were great they handled the many issues that we had with the parking and unit problems quite well.

Cons:

We had problems with parking in the public car park next door. Boom gate wouldn’t go up , couldn’t get out with scanned paper, trouble finding a park under casual reserve. The lounge was dreadful, no support , very uncomfortable,definitely need a new one. The range hood didn’t work but did get fixed. My card wouldn’t work to get into hotel, lift and room. The hot plates were not hot and the frypan handle was broken. The deluxe unit wasn’t very deluxe or well maintained. We paid top dollar to stay there and were very disappointed

2026-04-15 via Nuitee
J
Joel family_with_children au
8
2026-04-14 via Nuitee
H
Helen family_with_children au
9
Great location and the apartment size was good
Pros:

Location and view from balcony was good

Cons:

Lift was not working from the car park

2026-04-14 via Nuitee
L
Larissa family_with_children au
6
Great location, friendly staff. Poor cleanliness
Pros:

Great location, staff were friendly

Cons:

Accomodation prices significantly increased due to Gather Round, yet the bathroom shower floor needs a big scrub. The white tile floor of the showers is black in dirt!
Not great for $955 per night!

2026-04-14 via Nuitee
A
Andrea solo_traveller au
7
Pros:

the location is good

2026-04-14 via Nuitee
J
Jacinta couple au
5
2026-04-13 via Nuitee
family_with_children au
7
2026-04-13 via Nuitee
A
Angeli extended_group au
8
2026-04-13 via Nuitee
L
Louise couple nz
7
Ok but not great.
Pros:

Location
Pool
Spa
Lounge
Toiletries
Bedroom quiet and dark.
Comfortable beds

Cons:

Bathroom smelled bad.
Not given very clear information from the desk staff.
Old bathroom.
Toilet glued together.
Drains smelled.
Room 1109
Over priced for old bathroom.

2026-04-13 via Nuitee
C
chris family_with_children au
1
Very expensive and excessively loud
Pros:

Location was great

Cons:

Our room was basically on the top of a night club that was open until 5am in the morning.. we didn’t sleep for 3 days !

2026-04-13 via Nuitee
N
NWALTON family_with_children au
8
Would highly recommend to families who want a central location and close to sights and restaurants
Pros:

Great central location, good size for families. Apartment was clean and bathroom was huge.

Cons:

Carpark lift wasn’t working at the time, but it was easy enough to use the stairs.

2026-04-12 via Nuitee