Hilton Garden Inn Birmingham/Lakeshore Drive

Hotels
•
Hilton Garden Inn
8.3 (365 reviews)
520 Wildwood North Circle , Birmingham , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Clean rooms
Cons:
Dirty bathroom
Uncomfortable bed
High breakfast cost
Poor maintenance

Categories

Cleanliness
7.78
While many mentioned cleanliness, severe issues were noted with dirty sheets and bathrooms.
Service
9.05
Front desk staff were generally helpful, but issues with maintenance and checkout procedures were noted.
Location
9.29
Location was frequently praised for being convenient to relatives and city attractions.
Room Quality
8.24
Rooms were mostly clean and spacious, but minor issues with comfort and maintenance were reported.
Amenities
7.77
No complimentary breakfast and issues with the coffee were noted, reflecting lower satisfaction.
Value for Money
8.23
Good value considering the location, but lack of services like breakfast impacted perceived value.
Food and Beverage
7.28
Limited offerings and some complaints regarding coffee temperature diminished the rating.
Overall Experience
8.75
Mixed experiences, with positive comments about comfort and staff balanced by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Modern Amenities

Just outside historic downtown Birmingham, the Hilton Garden Inn Birmingham / Lakeshore Drive offers free Wi-Fi, flat-screen TVs, and an indoor pool. The spacious rooms include work desks, MP3 connections, and kitchen appliances for added convenience.

Fitness and Business Facilities

Guests can stay active at the on-site fitness center and utilize the hotel's business center equipped with free Wi-Fi. Whether traveling for leisure or work, the hotel provides facilities to meet various needs.

Dining Options and Nearby Attractions

Indulge in a delicious breakfast at the Great American Grill or unwind with drinks at the Pavilion Lounge. With the Birmingham Zoo and Oxmoor Valley Golf Course just a short drive away, there's plenty to explore near the hotel.

Book your stay at Hilton Garden Inn Birmingham / Lakeshore Drive for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 365 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
D
d42b9497569d71b3cb7865304cc8112f • couple • us
6
2026-04-18 • via Nuitee
1
15ded0270c5a7143c3e8cc18ffbb973d • solo_traveller • us
9
Nice place
Pros:

Wifi was fast enough to do some online gaming.

Cons:

NA

2026-04-15 • via Nuitee
H
Hall • extended_group • us
10
2026-04-06 • via Nuitee
A
ALECIA • extended_group • us
8
2026-04-02 • via Nuitee
S
Stephanie • family_with_children • us
7
2026-04-02 • via Nuitee
D
Deirdre • solo_traveller • us
10
2026-04-01 • via Nuitee
N
Nitesh • solo_traveller • in
1
Pros:

Location

Cons:

Gave double booking on same room and someone entered my room.
Did not give invoice on check out. No invoice received until today

2026-04-01 • via Nuitee
C
Cassandra • extended_group • us
9
Cons:

Didn’t have continental breakfast

2026-03-30 • via Nuitee
T
tjuana • family_with_children • us
5
Pros:

The room was big and accessible.

Cons:

The staff was poor. Rude and was not attentive to my needs. The night staffer acted like she did not care about anything that I said. Very disappointing

2026-03-30 • via Nuitee
J
Jessica • family_with_children • us
6
Pros:

Location, pool, bartender.

Cons:

The check in was not a good process. Several things were rundown or broken and need fixed.

2026-03-27 • via Nuitee
C
christopher • solo_traveller • bm
8
Grrat
Pros:

Great next to Lowes and Walmart.

Cons:

Non

2026-03-27 • via Nuitee
C
Cory • couple • us
10
2026-03-25 • via Nuitee
T
Tommy • couple • us
10
2026-03-23 • via Nuitee
T
Timmons • couple • us
8
2026-03-22 • via Nuitee
A
Aguirre • couple • us
10
2026-03-15 • via Nuitee
S
Shelley • couple • us
6
First appearance of hotel was great.. but disappointed in the details
Pros:

It was new.. staff was very nice… but clearly still getting things together..

Cons:

No Kleenex in bathroom… toilet tissue was half used rolls.. restaurant was not open at 5 like advertised.. the dog relief area was very small and littered with garbage.. things dogs could eat and become very sick…

2026-03-14 • via Nuitee
R
Rebecca • solo_traveller • us
9
Great stay. Very friendly staff. Will definitely come back.
Pros:

Location and cleanliness.

Cons:

Nothing

2026-03-09 • via Nuitee
A
Angela • family_with_children • us
8
2026-03-06 • via Nuitee
G
Greg • extended_group • us
7
2026-03-05 • via Nuitee
M
Mark • couple • us
8
2026-03-04 • via Nuitee