Extended Stay America Suites - Santa Barbara - Calle Real

Hotels
Extended Stay America Suites
6.8 (506 reviews)
4870 Calle Real , Santa Barbara , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Nice staff
Cons:
Cleanliness issues
Poor food quality
Service complaints

Categories

Cleanliness
6.19
Several reviews mentioned outdated and unclean facilities, such as old items in the room and a clogged toilet.
Service
7.16
Mixed sentiments, with some guests mentioning helpful staff, but a notable complaint about poor service upon arrival.
Location
8.7
Consistently highlighted as a positive aspect, with convenient access to shops and attractions.
Room Quality
6.65
Reviews indicate issues with room maintenance and amenities, such as a malfunctioning microwave and noisy neighbors.
Amenities
6.18
Several mentions of lacking amenities, such as inadequate breakfast and missing items like a coffee maker.
Value for Money
7.14
General agreement that the experience did not match expectations for the price paid, but some guests found it acceptable.
Food and Beverage
5.19
A consistent complaint about breakfast offerings being minimal and unsatisfactory.
Overall Experience
7.16
Overall sentiment was mixed, with highlights on location but significant complains regarding services and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - Santa Barbara - Calle Real boasts a fully equipped kitchenette, perfect for longer stays. With a stove-top, microwave, and refrigerator, guests can easily prepare their meals just like at home.

Complimentary Amenities
Guests can take advantage of the free WiFi and 24-hour reception, ensuring a seamless stay. Enjoy a grab-and-go breakfast with a variety of options, from breakfast bars to hot cereal, to start your day right. Plus, weekly housekeeping services are included at no extra cost.

Prime Location
Situated near top attractions like the University of California Santa Barbara and Stern's Wharf, this hotel offers convenience and comfort. With free on-site parking, exploring the area is easy and stress-free.

Book your stay at Extended Stay America - Santa Barbara - Calle Real for a relaxing and convenient experience.

Important information:

Please note that housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 506 reviews
Cleanliness: 6.19
Service: 7.16
Location: 8.7
Room Quality: 6.65
Amenities: 6.18
Value for Money: 7.14
Food and Beverage: 5.19
Overall Experience: 7.16
Y
Yvonne M solo_traveller us
5
Decent is about the best, pillows quality poor
Pros:

Was convenient location

Cons:

No make up vanity had to stand at bathroom sink - no where to place curling iron/makeup barely space to brush teeth..
No offering of products, forgotten shampoo, no hair dryer. Could have had fridg turned on so it was cold. Not even a plastic fork or napkin. NIGHTTIME EMPLOYEE ON NIGHT WATCH 7-16 (A gal who looks like a gothic Halloween character) doesn’t act business like, looks blank when asked a question.
Re: Uber or cab? Called her 11:30 and barely audible voice and said must be a phone problem and hung up. Yeah -
I don’t think so. No one looked into fixing the problem!
Glad it wasn’t an emergency? Not at all a good representation for front desk. Jonathan on the other hand was an exceptional
Brought me a blanket in case I might be cold. Now he’s a keeper.

2026-01-19 via Nuitee
L
Linda K couple us
5
We Got What We Paid For :)
Pros:

Location was good. In and Out is across the street and stores are nearby.

Cons:

It was a last minute overnighter for us. The room was decent for a one night stay. Our bed was clean and comfortable, and there were plenty of clean towels. Though, I wouldn’t do more unless I had to. The room has an iron, hair dryer, ironing board, and a working t.v., clock, and two usb outlets. The staff were very nice and responsive. There is no ice machine at the facility but when we were checking out, the gentleman cleaning the grounds offered to share his own bagged ice from the staff lounge. Breakfast consisted of packaged muffins and oatmeal, tea and coffee on the small counter at the entrance (Bless their sweet little hearts). Though the furniture and appliances were quite worn, everything was clean except the floors (we kept shoes/socks on until we went to bed). When you omit all the taxes and fees, we still got what we paid for. We got a decent nights’s sleep and good overall customer satisfaction at a fair cost.

2026-01-18 via Nuitee
K
Kevin solo_traveller us
9
2026-01-15 via Nuitee
S
steve family_with_children us
3
A little less then average
Pros:

I liked the price

Cons:

Didn't have any breakfast, was not clean and no up grades no shampoo or
conditioner no utensils and so on.

2026-01-12 via Nuitee
G
Greg solo_traveller us
6
2026-01-02 via Nuitee
P
P couple us
8
2026-01-02 via Nuitee
M
Martha couple us
6
It was pleasant
Pros:

Location

2026-01-02 via Nuitee
M
Mostafa couple us
5
Cons:

The items inside the room were old. The shower room was too old so it didn’t look clean, decided to skip taking shower.

2025-12-31 via Nuitee
P
Pablo family_with_children us
9
Pros:

Breakfast did not have hot water for tea or oatmeal. Better pastries please. Coffee excellent

2025-12-29 via Nuitee
N
Nancy couple us
4
Too noisy.
Pros:

The staff was very nice

Cons:

I stayed on the first floor in room 113 and the people above us were making a lot of noise. Also every time they flushed the toilet or took a shower, It made a lot of noise, I could hear the water running.

2025-12-29 via Nuitee
V
Virtudes solo_traveller us
7
No breakfast warm eggs are not present as stated by the clerk juts a muffin and cereal and coffee . No cook meals
Pros:

Location

Cons:

There’s a bug in my room a spider . The fridge is okay . The floors need a dusting . The over all experience is okay .

2025-12-28 via Nuitee
S
Sandra family_with_children us
8
Pros:

I have stayed before, quite and rooms are spacious

Cons:

Convenient and close to State Street, and various shopping needs.

2025-12-27 via Nuitee
T
Thomas solo_traveller us
8
Eh
Pros:

Not crowded

Cons:

Holes in walls

2025-12-26 via Nuitee
T
Thomas family_with_children us
9
Pros:

Kitchen

Cons:

Bed didn't sit flat on floor

2025-12-26 via Nuitee
V
Vicente Bautista family_with_children mx
1
Very badly maintained
Pros:

Location

Cons:

Bathroom toilet was clogged and the microwave didn't work

2025-12-24 via Nuitee
H
HernandezLeos couple us
3
2025-12-14 via Nuitee
C
Charles family_with_children us
10
2025-12-03 via Nuitee
C
Carolyn solo_traveller us
10
2025-12-02 via Nuitee
N
Noe Abraham couple us
1
Very disappointing stay with poor service and a terrible breakfast.
Pros:

Honestly, nothing really stood out in a positive way during our stay.

Cons:

We arrived in the early morning and the first staff member completely ignored us and walked away, leaving us waiting until someone else finally helped. The service was awful.
There was no soap, no conditioner, and the bed smelled bad, which made the stay very uncomfortable.
The breakfast was also a disaster — a piece of bread and bad coffee is not a real breakfast. Overall, the experience was extremely disappointing.

2025-11-24 via Nuitee
N
Nivaldo couple br
8
2025-11-22 via Nuitee