Castle Kiahuna Plantation & Beach Bungalows

Hotels
Castle Resorts & Hotels
8 (132 reviews)
2253B Poipu Rd, Koloa, Hawaii, 96756 , Koloa , US

Children allowed

Facilities

Health club
Garden
Concierge service
Wheelchair accessible
Picnic area
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Rafting nearby
Health club
See all facilities

Review Highlights

Pros:
Beautiful location and peaceful atmosphere
Well-maintained property and grounds
Cons:
High and unexpected cleaning fee
Issues with cleanliness and room comfort

Categories

Cleanliness
6.46
Several mentions of maintenance and cleanliness issues, including difficulty in obtaining basic supplies.
Service
9.43
Friendly staff noted, though there were service issues regarding maintenance communication.
Location
9.47
The property is well-located near dining and shopping, with beautiful beachfront.
Room Quality
7.42
Issues with uncomfortable beds and outdated furnishings detailed in the reviews.
Amenities
7.45
Good amenities like BBQs but lack of pool noted.
Value for Money
6.91
High cleaning fee perceived as excessive, impacting overall value perception.
Food and Beverage
8.46
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
8.43
A mix of beautiful location but overshadowed by fees and some discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Recreational Amenities - Enjoy a range of recreational activities from tennis courts to an outdoor pool.
Convenient Features - Benefit from complimentary Wi-Fi, concierge services, and laundry facilities during your stay.
Prime Location - Situated near popular attractions like Poipu Shopping Village and Kiahuna Beach.

To experience the ultimate blend of luxury and convenience in Koloa, book your stay at the Castle Kiahuna Plantation & Beach Bungalows.

Important information:

Take advantage of recreational opportunities offered, including outdoor tennis courts, a health club, and an outdoor pool. Additional features at this aparthotel include concierge services, a picnic area, and barbecue grills.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 132 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 8.43
C
Carol
6
Pros:

room was not very clean. Rust on bathroom floor which will clean up. Floors and carpets dirty .Bubble on ceiling where water had leaked from upstairs unit. NO AC , they had to bring us a few stand up fans. Three outdoor umbrellas in-unit all were broken

2025-10-08 via Nuitee
M
Mark
6
Pros:

Getting towels and toilet paper was difficult, no air conditioning, no staff anywhere

2025-09-16 via Nuitee
D
Debra
8
Pros:

To start, I’d recommend absolutely going for Ocean View. Quiet, peaceful. The beach is beautiful, the lawns and greenery are very well kept, the property is very, very nice. The condo was perfectly fine, a comfortable bed, fans kept me cool, kitchen nicely organized. Several BBQs available for grilling. Lack of a pool is a minus. But the trick that left a sour taste in my mouth, despite being in the beauty of Kaua’i, was this property’s unacceptable charge of a bogus “cleaning” fee: It’s a very large sum for basically nothing. This is sneaky, greedy and totally unnecessary. They hit you with it at check in, with no warning.Non-negotiable. It’s wrong, and not keeping with the Aloha spirit of Southshore Po’ipū. Buyer beware!

2025-09-13 via Nuitee
G
george family
6
Pros:

Tv in bedroom not working. Reported to maintenance not fixed. No communication regarding issue.

2025-09-04 via Nuitee
J
Joanne family
10
Pros:

Quiet and clean very well kept up. Close to shopping and good dining without feeling like I was downtown in a major city.

2025-08-31 via Nuitee
H
henrysD3383XZ Couples
6
Great less a surprise $377 cleaning fee.
Pros:

The place is nice and well located. It was all great except for the surprise $377 cleaning fee that I was charged upon checkin. I booked on Agoda. Really can't find where I should have expected that fee anywhere. Otherwise a nice, clean place with friendly staff in a pretty spot.

2025-07-24 via Tripadvisor
N
Nina Christiane de friends
4
Pros:

The property is old and outdated, and the bed and pull-out couch bed are very uncomfortable.

2025-07-12 via Nuitee
K
Kasandra819 Couples in
2
Hidden Fees – Dishonest and Unacceptable
Pros:

We booked through Agoda and paid $838 for three nights, including “taxes and fees.” After we checked out, we were shocked to find an additional $377 charged to our credit card for a so-called “cleaning fee” — nearly 45% of the total cost.

At no point during check-in, during our stay, or at check-out were we informed of this charge, nor did we receive a receipt or any written notice about it. In fact, the only thing made clear at check-in was that no cleaning services would be provided during our stay.

When we called the hotel after our trip ended and we saw the credit card charges, we were told the fee is buried under “Additional Property Policies” on Agoda — which feels intentionally vague. This is a huge hidden fee and completely deceptive. We will not stay here again and urge others to be extremely cautious.

2025-07-01 via Tripadvisor
A
Amy partner
10
Pros:

Beautiful location! Loved having coffee every morning on the lanai.

2025-06-20 via Nuitee
E
Elina
10
Pros:

The property is old and this weared off a bit, but well maintained, the location and residence area is amazing. Poipu beach with turtles and seals laying on the beach are just steps away. Easy drive from any point of the island.

2025-06-19 via Nuitee
T
Thomas partner
6
Pros:

Excellent location, but limited in unit conveniences. Not all units have AC or in unit washer/dryer. Staff is friendly but not really involved beyond check in/out. It's a family place so lots of active folks on the lovely grounds until bedtime.

Well maintained exteriors/grounds so be prepared for hard working staff during your stay.

2025-06-13 via Nuitee
S
Shannon family
10
Pros:

Beautiful grounds! Btw that is considered “ocean view” on the picture not partial ocean view

2025-06-07 via Nuitee
L
Leota Ann
8
Pros:

The property is nice and has lots of convenient things there we had a few maintenance issues that they did to handle as soon as possible. At least the ones that they could.

2025-06-03 via Nuitee
R
Raul
10
Pros:

We loved Kiahuna Plantation resort with the low level condo accommodations and absolutely blown away with all the Hawaiian plants and flowers. So many varieties of Plumeria trees, Hibiscus, orchids and many others! The great location right off one of the most beautiful beaches, Poipu Beach, in Kauai was a huge bonus!!!

2025-06-03 via Nuitee
M
Matt
2
Pros:

No air conditioning, poor kitchen equipment, dull knives etc.. excessive lawn mowing early directly in front of our porch.

2025-05-20 via Nuitee
B
Brooke family
10
Pros:

The front desk was very friendly and accommodating. We were able to request an air conditioned unit due to a medical issue and they found us one right away. Was a great central location, clean, quiet. Our only complaint was that the bed and sofa bed were not comfortable. But everything else was fantastic and all the staff were amazing.

2025-04-26 via Nuitee
C
Cali family
10
Pros:

We loved this place SO much. Absolutely perfect for our family

2025-04-19 via Nuitee
J
James partner
10
Pros:

Excellent vacation stay - as it was the 2 prior stays - enjoyed Everything about it , as did my wife's 1st stay !

2025-04-02 via Nuitee
2
251quinnl Couples us
2
EXPENSIVE / BEWARE OF HIDDEN FEES
Pros:

BUYER BEWARE! We stayed here for 2 nights in March 2025 and paid ahead of time through a third-party. We prepaid for all room costs plus "taxes and fees". Upon check-in, the office staff requested an ADDITONAL $351.00 for a "Cleaning and Checkout fee". I spoke to staff in person and have emailed them multiple times to challenge the extra charge and they have chosen to flat out ignore me and not respond. In speaking to my third-party vendor where i purchased the rooms they basically apologized and said the hotel did not disclose this charge up front and therefore only the hotel could refund the money. However, they have done no such thing and continue to ignore my requests to discuss this. That is no way to do business and I warn anyone looking to stay here about the additional fees as this company is not honest and upfront. Not to mention, the rooms are large but dated for the associated costs of staying here and there is no pool on site.

2025-03-20 via Tripadvisor
2
233leslies NONE us
6
Beautiful Grounds
Pros:

The grounds were beautiful and the staff very friendly. However, our condo was in need of a total renovation. Cracked tiles, old bathtub and very dark inside. Also, please note there is no swimming pool onsite. You have access to a pool about a block away.

2025-03-08 via Tripadvisor