Hotel Universel Montréal

Hotels
7.9 (2767 reviews)
5000 Rue Sherbrooke Est , Montréal , CA
+1 514-253-3365

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable room conditions
High noise levels

Categories

Cleanliness
7.23
Several mentions of poor cleaning standards and dirty installations.
Service
9.2
General satisfaction with staff and service quality, particularly in helpfulness.
Location
9.24
Good location for accessibility to attractions, though some found it slightly inconvenient.
Room Quality
6.69
Complaints about noise, uncomfortable beds, and overall room conditions.
Amenities
7.72
Mention of good facilities, but some comments on amenities not meeting expectations.
Value for Money
7.68
Guests felt the hotel was overpriced for the quality received.
Food and Beverage
7.23
Disappointing food quality at on-site dining options.
Overall Experience
8.2
Mixed reviews with some positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodations
Indulge in comfort with our well-equipped rooms featuring stunning views of the Olympic Stadium, free WiFi, and convenient amenities like coffee-making facilities and a fridge.

Dining Excellence
Savor delectable international cuisine at Le Toit Rouge Restaurant, offering a diverse menu for breakfast, lunch, and dinner. Enjoy the convenience of room service or explore outdoor dining during summer weekends.

Relaxation and Recreation
Unwind in style with our indoor and outdoor pools, perfect for a refreshing dip. Explore nearby attractions with our free shuttle service or opt for a leisurely BIXI bicycle ride. Don't miss out on the souvenir shop and tour desk for a memorable stay.

Experience comfort and convenience at Hotel Universel Montréal - book your stay today!

Important information:

Please note, the credit card used to guarantee or pre-pay the reservation at time of booking must be presented upon check-in at the hotel.

Please note that parking is limited and based on availability.

On-site restaurant is temporarily closed.

Hours vary for service. Please contact the property for details.

Upon your arrival, proper ID stating home address must be presented to ensure each adult is part of same family bubble. If not, a 2nd room will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Guest Reviews

7.9
Based on 2767 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
N
Nataliya • family_with_children • ca
10
Pros:

We’re from Toronto, and now we know where to stay in Montreal! We loved everything! The hotel is within easy reach of the Biodome. The room was comfortable, and the service was superb! We highly recommend it! Merci!

2026-10-17 • via Nuitee
R
Roriz • family_with_children • fr
10
2026-10-17 • via Nuitee
B
Brigitte • couple • fr
9
Séjour très agréable
Pros:

Sa proximité avec le métro
Le restaurant
La piscine intérieure même si l’eau était un
Peu froide

2026-10-17 • via Nuitee
V
Valerie • couple • fr
9
2026-10-15 • via Nuitee
G
Guillaume • solo_traveller • ca
9
2026-10-14 • via Nuitee
J
Janet • couple • ca
8
2026-10-14 • via Nuitee
J
JEAN CLAUDE • solo_traveller • fr
9
Pros:

Très bien placé pour ce déplacer à pied dans Montréal. Confort très correct, parking pratique, personnel très bien. Bref, très bien pour Montréal.

2026-10-14 • via Nuitee
A
Aïcha • couple • fr
7
Très correct
Pros:

La chambre spatieuse

Cons:

Pas de pdj inclu et pas très bien desservi en transport

2026-10-13 • via Nuitee
A
Anne • family_with_children • us
7
2026-10-13 • via Nuitee
M
Michael • solo_traveller • ch
6
Pros:

L'emplacement et le sourire des employés

Cons:

Ça puait dans la chambre, on a juste déplacé la table de nuit et c'était sale (miette, lipstick, etc). Grosse humidité. La vasque était désolidarisée du meuble

2026-10-13 • via Nuitee
P
Philippe • couple • ca
6
Cons:

Les femmes de menage qui nous reveille, elles doivent avoir claquer la porte de notre chambre voisine 20-30 fois

2026-10-13 • via Nuitee
E
EUNSOL • solo_traveller • kr
8
Good!
Pros:

Low price, nice staffs

Cons:

Facility is a bit old and unclean

2026-10-13 • via Nuitee
M
Marie • couple • fr
9
Très bien
Pros:

Le personnel , la chambre et la restaurant était très bien

Cons:

La localisation le quartier n’est pas au top du top

2026-10-13 • via Nuitee
I
Irina • family_with_children • ca
6
2026-10-13 • via Nuitee
E
EMMANUEL • solo_traveller • ca
5
Peut vraiment mieux faire
Pros:

Bien situé, personnel à l'écoute

Cons:

La chambre était moyennement propre. La porte de la salle de bain grinçait, et n'a pas été réparée malgré plusieurs demandes

2026-10-13 • via Nuitee
A
Ankit • family_with_children • ca
10
2026-10-12 • via Nuitee
C
carol • solo_traveller • ca
9
2026-10-12 • via Nuitee
P
Pierre • couple • ca
9
2026-10-12 • via Nuitee
J
Jean Sebastien • solo_traveller • ca
7
Doit renouveler leurs chambres
Pros:

Le Stationnement

Cons:

La chambre

2026-10-11 • via Nuitee
E
Etienne • couple • ca
9
Pros:

Localisation
Piscine/gym

2026-10-11 • via Nuitee