Hilton Newcastle Tyne Bridge

Hotels
Hilton Hotels & Resorts
8.3 (4817 reviews)
Bottle Bank , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Modern rooms
Excellent amenities
Cons:
Slow food service
Some noise issues
Pricey for certain services

Categories

Cleanliness
8.48
The hotel is clean and well-maintained, contributing positively to the overall experience.
Service
7.95
Staff were friendly and accommodating, though there were some issues with food service timing.
Location
8.99
Excellent location with beautiful views, enhancing the overall appeal of the hotel.
Room Quality
7.94
Rooms are modern and spacious, although some guests noted room size could be improved for larger groups.
Amenities
8.47
Amenities like the pool, gym, and lounges greatly enhance the stay experience.
Value for Money
7.93
Prices were considered high by some guests, particularly for Saturday nights.
Food and Beverage
8.48
Food quality and variety at breakfast was praised, although prices were seen as somewhat high.
Overall Experience
8.15
Overall, guests enjoyed their stay and found it to be a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.

Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.

Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.

Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.

Important information:

Please note that parking for a 2-night weekend stay is charged at GBP 25.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4817 reviews
Cleanliness: 8.48
Service: 7.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.15
T
Tracy family_with_children gb
10
Really enjoyed stay here, comfortable beds, great location would definitely go again
Pros:

Very welcoming clean and tidy

Cons:

N/A

2026-07-18 via Nuitee
A
Amanpreet extended_group ca
10
2026-07-18 via Nuitee
P
Paula couple gb
10
Overall good
Pros:

Location and views.

Cons:

The room not river facing. Also, no internet conexion, issues. On my mobile.

2026-07-18 via Nuitee
S
Scott couple gb
9
2026-07-17 via Nuitee
A
alfehaida solo_traveller qa
8
Pros:

إقامتي في الفندق كانت جيدة جدًا، والفندق يقع في مدينة نيوكاسل (غيتسهيد)، المملكة المتحدة.
الفندق نظيف، وموظفو الاستقبال في غاية الاحترافية وحسن التعامل، وكانت إجراءات الدخول والخروج سلسة. كما أن مطعم الفندق يقدم وجبة فطور جيدة جدًا، وأخص بالشكر الشيف من أصول إيرانية، الذي كان يتميز بأخلاقه الراقية وحسن تعامله مع جميع النزلاء.
وشكرا لكم

Cons:

لدي ملاحظتان أتمنى أخذهما بعين الاعتبار لتحسين تجربة الضيوف:
عدم توفير مياه شرب مجانية داخل الغرفة، حيث يتوجب على النزيل شراؤها مقابل مبلغ إضافي.
عدم وجود ثلاجة داخل الغرفة، وهو أمر يُعد من الخدمات الأساسية التي يتوقعها معظم النزلاء.
بشكل عام، كانت تجربة الإقامة ممتازة، وأشكر جميع العاملين على حسن الاستقبال والخدمة.

2026-07-16 via Nuitee
Y
yolanda solo_traveller gb
8
Pros:

Good location
Layout of hotel was good with an outside balcony by the Tyne River

Cons:

The lazy staff in the restaurant, not paying attention, moaning about their systems not working

2026-07-16 via Nuitee
C
Colm solo_traveller ie
9
Very good hotel
Pros:

Everything was very good. Room was brilliant. Bar and restaurant was brilliant..location was short walk across bridge to all bars etc.

Cons:

Nothing really but I do prefer like in Ireland that parking is included in the hotel room price. It wasn't too bad but it's something alot of people look at when booking hotels

2026-07-16 via Nuitee
R
Rebecca couple gb
10
2026-07-15 via Nuitee
C
Caroline couple gb
8
Nice place.
Pros:

Good food plenty choice at breakfast.
Location was good not far to walk to shops and restaurants. Small Brae when returning from town. If you’re not good on your legs would be a problem.
Staff friendly rooms clean and spacious.

Cons:

Cost of drinks are steep.

2026-07-14 via Nuitee
N
NeiL couple gb
9
Provided all we required without any negatives
Pros:

Convenient and professional

Cons:

All fine

2026-07-14 via Nuitee
L
L700fos Couples Newcastle upon Tyne, Tyne and Wear, England
10
Lovely hotel with great staff 🫶🏻❤️
Pros:

We have just returned from another great stay, we often if off work on the monday book a night here, great deal for executive room sunday nights .
We upgraded to a balcony also it was 23 outside and sunny so the views and weather were 👌🌞😎
I have go to say our favourite member of staff here is alison in the lounge, she is so friendly and always has a chat, remembers us, she is just the sort of person you want in the lounge and a credit to the hotel, also a mention to jackie who was lovely too.
Kathryn receptionist also a lovely member of staff and great on reception .
Got to mention the rooms have been renovated and so much nicer, furniture in lounge was spot on too .
Martin please thank the staff i have mentioned a credit to you and your hotel which we love and look forward to our next visit. Lisa and stephen foster, ncle

2026-07-13 via Tripadvisor
J
Jose Villegas Bautista solo_traveller nl
9
Pros:

Clean, view, room, beds, bathroom, facilities, breakfast buffet.

Cons:

Check in after 15.

2026-07-13 via Nuitee
A
Alan couple gb
7
It was pleasant
Pros:

Ok

Cons:

I like Greek yoghurt there was only plant based or flavoured small tub, fruit was ok but tasted a bit musky .

2026-07-13 via Nuitee
L
Lewis extended_group gb
8
2026-07-13 via Nuitee
T
Tommy family_with_children gb
10
2026-07-13 via Nuitee
D
David couple gb
9
Pros:

Great location

Cons:

Room was excellent but bathroom needs upgrade

2026-07-13 via Nuitee
P
Paul C solo_traveller gb
9
A reassuring business like product which matches expectations.
Pros:

I have stayed in many Hiltons, mostly for business, during my life so I knew what to expect. The river view from my spacious room was exceptional. I was taken back by the size of the TV. The shower was excellent. It is difficult to review the food as I only had a salad but the service was prompt. The breakfast was fine though from memory you have to order a fried egg. The ladies on reception were friendly and efficient. The hotel dealt with a lost item query sympathetically. I was sorry to have to abruptly end the telephone conversation due to a coughing fit. Views from the room attached.

Cons:

This is a large pristine hotel which is efficiently run. I think it lacks idiosyncrasies / individual human touches which can create soul and add to the charm of the property. It does a great and reassuring job for the business person and well heeled tourist on the weekend plus me 😅 I did not like the controls in respect of the air conditioning. I am used to setting a temperature rather than pressing plus/minus 1,2 or 3 from memory. I assumed minus 3 was the strongest cooling setting. I am not certain I was correct as it seemed to not to make a huge difference to the room temperature. It was probably my fault.

2026-07-13 via Nuitee
I
Ian couple gb
9
Pros:

Amazing views, very close to Quayside

2026-07-13 via Nuitee
S
Sheetal couple gb
10
Brilliant
Pros:

Location
Friendliness
Facilities

2026-07-12 via Nuitee
R
René couple nl
9
2026-07-12 via Nuitee