Hilton Newcastle Tyne Bridge

Hotels
•
Hilton Hotels & Resorts
8.3 (5042 reviews)
Bottle Bank , Newcastle upon Tyne , GB
+44 191 490 9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location and outstanding river/bridge views
Friendly, helpful and occasionally exceptional staff
Rooms are spacious, comfortable and well decorated
Executive lounge, pool, spa and gym facilities praised
Generally very clean and well maintained
Good breakfast noted by many guests
Cons:
Inconsistent breakfast quality and long queues reported
Some guests found food overpriced or poor quality
Parking charge and unclear inclusion policies
Occasional issues with facility bookings/availability
Limited bar choices and some unfriendly reception/bar staff
One report of heating not working in a room; hill walk to hotel

Categories

Cleanliness
8.9
Multiple reviews note rooms were very clean and well maintained; overall cleanliness is a clear positive.
Service
8.7
Staff frequently described as lovely, friendly and going above and beyond (front desk helped with urgent needs); a few notes that reception/bar staff were less friendly in isolated cases.
Location
8.4
Great views and a convenient riverside location praised repeatedly, though some mention the hill walk up and distance from the centre as minor drawbacks.
Room Quality
8.7
Rooms described as spacious, comfortable and well appointed with excellent views and balconies; one report of heating not working in a room is a notable exception.
Amenities
8.2
Leisure facilities (pool, spa, gym) and executive lounge are valued and generally positive, but a few guests experienced booking/availability issues for facilities.
Value for Money
7.4
Mixed signals: some guests call it good value, while others cite unexpected parking fees and overpriced or poor-quality food, pulling this score down.
Food and Beverage
7.9
Restaurant and breakfast praised by many as excellent, yet some guests report poor breakfast items, long queues and one review calling food overpriced/terrible; bar selection also noted as limited.
Overall Experience
8.2
Majority of stays described as exceptional or brilliant with beautiful property, great views and friendly staff; a few operational issues (breakfast queues, parking, facility bookings) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.

Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.

Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.

Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.

Important information:

Please note that parking for a 2-night weekend stay is charged at GBP 25.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

8.3
Based on 5042 reviews
Cleanliness: 8.9
Service: 8.7
Location: 8.4
Room Quality: 8.7
Amenities: 8.2
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.2
J
John • couple • ie
10
Comfortable and welcoming
Pros:

Very comfortable room with a great view. Very friendly staff & great facilities.

2026-10-31 • via Nuitee
M
Mark • couple • gb
9
2026-10-31 • via Nuitee
D
David wright • couple • gb
10
2026-10-31 • via Nuitee
K
Kerry • family_with_children • gb
10
Staff lovely and very helpful! Great location
Pros:

Great location Gorgeous hotel

2026-10-31 • via Nuitee
G
Garry • couple • gb
10
Excellent
Pros:

The room was big , the bar was good fun and the restaurant was excellent

2026-10-30 • via Nuitee
C
Caidy • couple • gb
10
This was absolutely exceptional and a brilliant stay, we will definitely be back soon!
Pros:

The property was absolutely beautiful, the rooms were clean and the views were outstanding! This is a perfect hotel for any occasion. I stayed here for my partners birthday and we had a brilliant chilled time overlooking the city/tyne from our gorgeous balcony.
Also having access to the Executive lounge was brilliant as we were offered a large comfortable space with lots of complimentary drinks and snacks through out the day, with lovely views. Also being able to order room service was fab and very efficient! Staff were all so warm and welcoming and very helpful. Pool and spa facilities are also included in your stay and they did not disappoint.

Cons:

I have nothing bad at all to say about the Hilton or my stay in general, just the hill walk up to the hotel want fun lol!

2026-10-29 • via Nuitee
A
Antonio • family_with_children • gb
8
Pros:

Breakfast amazing, kids got pancakes as well as full breakfast buffet.

2026-10-28 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-10-28 • via Nuitee
L
Lisa • couple • gb
10
Great stay, good leisure facilities
Pros:

Location

Cons:

Nothing

2026-10-28 • via Nuitee
A
Alex • couple • gb
10
Great
Pros:

Views

Cons:

Getting to it from centre

2026-10-27 • via Nuitee
M
Michael • couple • gb
9
2026-10-27 • via Nuitee
M
Michelle • family_with_children • gb
4
Poor communication
Pros:

Lovely views and room, clean, friendly professional staff

Cons:

Booked for the facilities but weren’t able to use as had to book and not available when we needed. Had to queue 30 mins for breakfast! Also misleading - thought parking was included but had to pay £15

2026-10-27 • via Nuitee
J
James • couple • gb
8
2026-10-27 • via Nuitee
P
Pamela • solo_traveller • gb
10
2026-10-26 • via Nuitee
J
Jessica • solo_traveller • gb
8
2026-10-26 • via Nuitee
V
Vicky • couple • gb
9
Pros:

Great location and view very clean and friendly staff

Cons:

Heating didn't work in room was freezing

2026-10-26 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-10-26 • via Nuitee
S
Simon • family_with_children • gb
4
Wouldn’t book and go back
Cons:

Food was terrible and over priced and for paying for a family room two tea bags and two coffees were not enough

2026-10-26 • via Nuitee
G
Ged • couple • gb
10
Amazing view of bridges
Pros:

Very clean and well maintained & decorated room

Cons:

Not a lot

2026-10-26 • via Nuitee
J
John • couple • gb
8
2026-10-26 • via Nuitee