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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.
Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.
Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.
Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.
Please note that parking for a 2-night weekend stay is charged at GBP 25.
A deposit may be required at the property.
Location
Guest Reviews
Lovely room, great location, good facilities and bonus points for the nice receptionist
Hotel and staff were amazing. Room was perfect, gorgeous deco,comfy bed, shower was amazing and view from balcony was stunning.
Gute Lage, Parkplatz, Lademöglichkeit. Saubere Zimmer. Frühstück gut, aber Luft nach oben.
Die laute Klimaanlage auf dem Zimmer, keine zu öffnenden Fenster, keine Gurken oder Tomaten beim Frühstück, wer zuckerarm essen möchte, hat es auch nicht leicht. Schwimmen musste als Slot gebucht werden, das Becken scheint auf den Bildern größer als in Wirklichkeit.
Excellent location
Great places to eat & drink mins away from the hotel by the railway arches
Nothing - maybe shower could be better
Location
Breakfast was bang average,
Excellent selection but fried breakfast was very poor, solid scrambled egg, rock hard black pudding
Great location, good bar and dining area
The pool and health club changing rooms were grubby and needed a good clean and refurb.
Clean nice rooms was my second stay and will be back
The view and comfy beds, modern room
We thought breakfast was included in our stay but it wasn’t
There is no mini-fridge in the room.
Poor serivce amd charged me for 3 nights when i stated only 1 had to leave due to an emergecy staff were unhelpfull amd rude
Nothing
The hotel lobby and facilities are all decorated beautifully. There were lots of friendly, hardworking staff.
1: I ordered room service at 20:50, I fancied a glass of red with a cheeseboard, and the girls wanted deserts, we called them at 21:30 to ask how long this would be, and were told it wouldn’t be long. We called again at 22:00 to ask how long it would be, and we were told the chef was preparing it. At 22:10 the order arrived,minus the glass of red wine. The concierge stated he would go and get the wine and card machine. He came back at 22:20 with only the card machine, and a receipt for £50. I told him this was wrong, and that I hadn’t had the wine, and I didn’t want it at this time( good job) so please could he take the charge off and just add the rest to my room. We tried to go to sleep, and concierge were incessantly knocking on the door at 22.45, I answered, and he just wanted me to pay my bill. This is not the service I expect at a 4 star hotel. I suspect you are understaffed for a hotel of that size.
2: My girls forget their toothbrushes and concierge couldn’t supply any- We were told to walk to Tescos ( fair enough, but usually this is something a hotel can provide for convenience)
3: One of the guys in the gym was very rude and abrupt.
4: The bar was understaffed. I felt very sorry for the girl on her own, as she had orders piling up, and looked flustered. I waited 20 minutes for a Paloma Spritz.
5: I couldn’t charge anything to my room- I’ve never experienced this before.
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