Hilton Newcastle Tyne Bridge

Hotels
Hilton Hotels & Resorts
8.3 (4769 reviews)
Bottle Bank , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Modern rooms
Excellent amenities
Cons:
Slow food service
Some noise issues
Pricey for certain services

Categories

Cleanliness
8.48
The hotel is clean and well-maintained, contributing positively to the overall experience.
Service
7.95
Staff were friendly and accommodating, though there were some issues with food service timing.
Location
8.99
Excellent location with beautiful views, enhancing the overall appeal of the hotel.
Room Quality
7.94
Rooms are modern and spacious, although some guests noted room size could be improved for larger groups.
Amenities
8.47
Amenities like the pool, gym, and lounges greatly enhance the stay experience.
Value for Money
7.93
Prices were considered high by some guests, particularly for Saturday nights.
Food and Beverage
8.48
Food quality and variety at breakfast was praised, although prices were seen as somewhat high.
Overall Experience
8.15
Overall, guests enjoyed their stay and found it to be a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.

Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.

Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.

Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.

Important information:

Please note that parking for a 2-night weekend stay is charged at GBP 25.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4769 reviews
Cleanliness: 8.48
Service: 7.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.15
A
Anjalie extended_group gb
9
was exceptionally happy.(except one experience which I have mentioned above)
Pros:

room was good, Belfast average and view was also good. I got the last river view room .

Cons:

I wanted to get some drinking water after the room service hours. even though on all other days the other staff members were exceptional and catered to any accommodation the very first night( I think it was someone called raj) refused to help when all I wanted was average drinking jug of water - said there is nothing that he can do. when I said I dont mind paying can you send me a bottle of water he said since I havent given my card details that cannot be done. also that when I asked all I wanted was just a jug of average drinking water since I am thirsty he said you can drink out of the tap and the tap water is good to drink. I was disappointed at this. however for the rest of the few days(I stayed two days after as well continuously as I stayed for the amoyshe conference) all the rest of the staff was exceptional. even the reception staff was excellent. one other night when I called after room service staff to the reception and said is there any possibility that you can send me some biscuits as I am very hungry and need something to much he went over and above and Brough me some fruit to eat (banana, apple)a yougurt and I was what a difference compared to the service I got on the very first day by raj who truly was not at all accommodating. but all other rest of the staff was beyond exceptional. you can really see such a difference with the exceptional staff as well as the other facilities offered by this Hilton compared to other hiltons in the uk.it was actually exceptional.

2026-07-04 via Nuitee
C
Christian couple gb
7
2026-07-04 via Nuitee
A
Abigail couple gb
8
2026-07-04 via Nuitee
J
Johnson couple gb
8
comfortable and would use again
Pros:

room was comfortable and the view was cool

Cons:

possibly a lower price

2026-07-03 via Nuitee
K
Kirsty couple gb
10
2026-07-03 via Nuitee
S
Squire family_with_children gb
7
2026-07-03 via Nuitee
M
mustafa caner family_with_children tr
7
2026-07-02 via Nuitee
E
Ezechimere solo_traveller ng
7
2026-07-02 via Nuitee
E
Emanuela family_with_children ie
7
Pros:

Food was okay - breakfast and dinner.
Location is ideal - very central and the view from the hotel is great.
We used the pool and jacuzzi, facilities are okay too.

Cons:

The mattress needs replacement.
One person from the breakfast staff was very unfriendly to me.

2026-07-02 via Nuitee
J
Jon solo_traveller gb
9
Lovely hotel
Pros:

Location! Iconic

Cons:

Breakfast very busy

2026-07-01 via Nuitee
A
Anna solo_traveller pt
10
2026-07-01 via Nuitee
R
Robert couple gb
5
Great location and amazing building but bathroom not good enough
Pros:

Location and view

Cons:

Bathroom very poor fit out. Unacceptable for the price .

2026-07-01 via Nuitee
B
Burt Shane family_with_children gb
10
2026-07-01 via Nuitee
I
Iain solo_traveller gb
8
Pros:

Great location, easy walk to train station. Good size room and comfortable bed.

2026-07-01 via Nuitee
P
Peter couple gb
10
Perfect, great location will return
Pros:

Cleanliness, resident bar, staff helpful

2026-07-01 via Nuitee
P
Peter solo_traveller gb
8
2026-06-30 via Nuitee
M
Michael solo_traveller gb
9
Excellent hotel, good location, great food and helpful staff
Pros:

Room was fantastic

Cons:

Would have preferred river facing room

2026-06-29 via Nuitee
P
Paddy solo_traveller ie
7
2026-06-29 via Nuitee
M
Margaret couple gb
10
Will definitely be back
Pros:

Everything & staff were so friendly

Cons:

N/A

2026-06-29 via Nuitee
P
Peter couple gb
1
Absolutely ridiculous will never be back again
Pros:

The noise was absolutely horrendous

Cons:

The fact that there was workers outside my door making noise since 8 o’clock in the morning

2026-06-29 via Nuitee