Hilton Newcastle Gateshead

Hotels
•
Hilton Hotels & Resorts
8.3 (4348 reviews)
Bottle Bank , Newcastle upon Tyne , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Modern rooms
Excellent amenities
Cons:
Slow food service
Some noise issues
Pricey for certain services

Categories

Cleanliness
8.48
The hotel is clean and well-maintained, contributing positively to the overall experience.
Service
7.95
Staff were friendly and accommodating, though there were some issues with food service timing.
Location
8.99
Excellent location with beautiful views, enhancing the overall appeal of the hotel.
Room Quality
7.94
Rooms are modern and spacious, although some guests noted room size could be improved for larger groups.
Amenities
8.47
Amenities like the pool, gym, and lounges greatly enhance the stay experience.
Value for Money
7.93
Prices were considered high by some guests, particularly for Saturday nights.
Food and Beverage
8.48
Food quality and variety at breakfast was praised, although prices were seen as somewhat high.
Overall Experience
8.15
Overall, guests enjoyed their stay and found it to be a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.

Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.

Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.

Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.

Important information:

Please note that parking for a 2-night weekend stay is charged at GBP 25.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4348 reviews
Cleanliness: 8.48
Service: 7.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.15
R
Richard • solo_traveller • gb
9
2026-02-15 • via Nuitee
R
Rachel • couple • gb
8
Great location, comfortable room
Pros:

Location was good, nice to have the sauna, steam room and pool to use. Bed nice and comfy

Cons:

Bathroom described as luxurious which is not strictly true still using shower curtains !! Drinks on the pricey side.

2026-02-14 • via Nuitee
C
Cristen • family_with_children • gb
10
Very good
Pros:

Excellent, tidy and clean. Very comfortable.

2026-02-14 • via Nuitee
M
Mansour • solo_traveller • kw
10
2026-02-14 • via Nuitee
S
Scott • solo_traveller • nl
4
2026-02-14 • via Nuitee
S
Stacey • couple • gb
8
Excellent hotel and staff
Pros:

Everything was really nice and the smell was Lovley

Cons:

The windows in the room weren’t the cleanest so it was hard to admire the view that we had pad for

2026-02-14 • via Nuitee
C
Christopher • couple • gb
10
2026-02-13 • via Nuitee
L
Louise • couple • gb
6
Nice hotel not the food
Pros:

The whole place was beautiful and the staff were great. The view from our bedroom window was amazing

Cons:

A lot of the breakfast food was dried up and hard. We were down around 0915. They should make sure they replenish the food when it looks like that. I had the cottage pie and vegetables. It cost £21 the pie was in a tiny bowl with a lot more potato than meat the amount of meat would have fitted onto a dessert spoon. I got a small amount of kale just slapped on the plate. A bowl of vegetables would have been much better. All in all I would never eat there again

2026-02-13 • via Nuitee
D
Dodds • family_with_children • gb
10
2026-02-13 • via Nuitee
S
Steven • couple • gb
8
2026-02-13 • via Nuitee
H
Helen • couple • gb
10
Lovely chilled stay lush breakfast
Pros:

Loved the comfy bed and the pool and sauna

Cons:

Was a bit disappointed that there are no longer robes or fridges in the room’s since been done up ..

2026-02-12 • via Nuitee
D
Dave • extended_group • gb
7
2026-02-11 • via Nuitee
L
Lesley • solo_traveller • gb
9
2026-02-10 • via Nuitee
C
Charles • solo_traveller • gb
9
Room with a Geordie View
Pros:

Bedroom view was immense looking out onto the Seven Bridges of Newcastle.

Cons:

Everything meet my expectation for a business bolt hole.

2026-02-10 • via Nuitee
D
David • couple • gb
10
A great stay at a lovely hotel.
Pros:

Lovely hotel. Plenty of space. Large, comfortable room. Lifts all worked efficiently and were always available. Impressive lobby and bar/restaurant area. Food was good. Staff were very friendly, helpful and carried out thru rokes expertly.

2026-02-10 • via Nuitee
M
Maura • couple • gb
9
2026-02-09 • via Nuitee
S
Simon • solo_traveller • gb
9
Great location with easy parking. Clean and tidy.
Pros:

Location was great.

Cons:

The windows were filthy on the outside. My room faced the Sage.

2026-02-09 • via Nuitee
C
Caroline • couple • gb
2
When complained about the facilities manger very rude
Pros:

Location

Cons:

Expecting a spa . Pool disappointed with as do small and full of people doing swimming lessons. No treatment s available now. Was not clear when booking and very expensive

2026-02-09 • via Nuitee
T
Temitope • couple • gb
10
Awesome
Pros:

I love The ambience and the food. It was aesthetically pleasing. The rooms were spacious absolutely stunning. Staff members were great especially Libby; a receptionist who treated us well on the ocassion of my hubbys birthday

Cons:

N/A

2026-01-31 • via Nuitee
M
Melanie • solo_traveller • gb
10
2026-01-31 • via Nuitee