Hilton Newcastle Gateshead

Hotels
•
Hilton Hotels & Resorts
8.3 (4422 reviews)
Bottle Bank , Newcastle upon Tyne , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Modern rooms
Excellent amenities
Cons:
Slow food service
Some noise issues
Pricey for certain services

Categories

Cleanliness
8.48
The hotel is clean and well-maintained, contributing positively to the overall experience.
Service
7.95
Staff were friendly and accommodating, though there were some issues with food service timing.
Location
8.99
Excellent location with beautiful views, enhancing the overall appeal of the hotel.
Room Quality
7.94
Rooms are modern and spacious, although some guests noted room size could be improved for larger groups.
Amenities
8.47
Amenities like the pool, gym, and lounges greatly enhance the stay experience.
Value for Money
7.93
Prices were considered high by some guests, particularly for Saturday nights.
Food and Beverage
8.48
Food quality and variety at breakfast was praised, although prices were seen as somewhat high.
Overall Experience
8.15
Overall, guests enjoyed their stay and found it to be a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Stunning River Views
Experience breathtaking views of the River Tyne and Newcastle city centre from this 4-star hotel. The modern rooms are air-conditioned and the health club boasts a gym and indoor pool for ultimate relaxation.

Executive Lounge Access
Upgrade to an executive room or suite for exclusive access to the Executive Lounge, where complimentary refreshments await. Enjoy granite en suite bathrooms, work desks, and TVs in all rooms for a luxurious stay.

Luxurious Amenities
Indulge in modern international cuisine at Windows on the Tyne restaurant or unwind at the bar/lounge with panoramic views. The LivingWell Health Club features a gym, 15-metre pool, sauna, and steam room for a rejuvenating experience.

Book now for a memorable stay at the Hilton Newcastle Gateshead, conveniently located near key attractions and transportation hubs.

Important information:

Please note that parking for a 2-night weekend stay is charged at GBP 25.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4422 reviews
Cleanliness: 8.48
Service: 7.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.15
M
Melissa • couple • gb
10
2026-04-11 • via Nuitee
M
Medd • solo_traveller • gb
8
Pros:

The staff were super helpful, and the location was perfect for exploring the city.

Cons:

Room was very warm with limited ability to cool it down.

2026-04-11 • via Nuitee
J
Jayne • solo_traveller • gb
10
Pros:

Lovely hotel, friendly staff. We didn't want to leave!

2026-04-11 • via Nuitee
S
Sarah • couple • gb
10
Fab!
Pros:

Great customer service. Friendly welcoming staff.

2026-04-11 • via Nuitee
M
Mary • couple • gb
9
Lovely stay
Pros:

Good location - but right now a nightmare to get to due to Diversions/roadworks!!

Cons:

We liked everything.

2026-04-10 • via Nuitee
P
paul • couple • gb
8
Great staff and perfect location.
Pros:

Location and the staff are great.

Cons:

Kids running around in the lobby

2026-04-10 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-04-10 • via Nuitee
A
Antony • family_with_children • gb
9
Great location for exploring Newcastle. Nice hotel!
Pros:

We liked the location and the view from hotel. The staff were helpful and friendly. Breakfast was great with a good selection of food. Facilities was great too, pool, sauna etc.

Cons:

The room temperature was too hot, couldn’t seem to get it below 23*. Felt very warm in the night and did affect our sleep a little.
Pool was a bit overcrowded and could probably be managed better with time slots.
Parking was I bit expensive at £30 for a two night stay.

2026-04-10 • via Nuitee
M
Michelle • extended_group • gb
10
Pros:

The location, the food and the hotel has been refurbished since i was there last year, very nice!

2026-04-10 • via Nuitee
M
Mohamed • extended_group • ma
10
perfect
Pros:

good

Cons:

all ok

2026-04-10 • via Nuitee
G
Gemma • family_with_children • gb
10
Perfect location with the best views of Newcastle
Pros:

Amazing views, clean, modern and stylish accommodation. Super friendly staff

2026-04-10 • via Nuitee
A
Allan • family_with_children • gb
10
Will certainly be back but air con is terrible.
Pros:

Location, staff and breakfast top quality

Cons:

Noisey and poor to set air con.

2026-04-10 • via Nuitee
A
Adrian • couple • gb
10
2026-04-09 • via Nuitee
E
Ehsan • extended_group • gb
8
Pros:

As we expected, Hilton always is safe choice.

Cons:

Location and view of the room

2026-04-08 • via Nuitee
C
Clare • couple • gb
5
A trip with promise that didn't hit the spot.
Pros:

Recognition of a celebration and a room upgrade and drinks vouchers.
Wellness centre on site.
Comfortable bed.
Pigs in blankets on the menu in April

Cons:

Shower and bath needed updating
The assumption of a hetronormative relationship in pre-trip communications.
The interpretation of any drink on the drinks voucher actually just meaning a glass of house wine.
The house wine tasted awful.
The lack of rule enforcement in the wellness centre meaning there were children in the hot tub, sauna and steam room.
The awkward atmosphere and lack luster service in the restaurant.

2026-04-08 • via Nuitee
T
Thomas • family_with_children • de
6
2026-04-08 • via Nuitee
N
Nicola • family_with_children • gb
10
AmaIng stay
Pros:

Hotel was immaculate and views amazing

Cons:

Nothing

2026-04-08 • via Nuitee
• couple • gb
6
2026-04-08 • via Nuitee
K
kelly • extended_group • gb
10
Pros:

This place was amazing very friendly staff always happy to help very polite,the room it's self was very clean and tidy the beds where very comfortable and clean would definitely stay here again we are missing the place already and looking to book up again very soon 😊

Cons:

There was not a thing we didn't like as everything was perfect 👌

2026-04-08 • via Nuitee
A
Andy • couple • gb
8
Modern, spacious, good location.
Pros:

Good facilities, clean, spacious, close to Quayside, on site secure parking. Room clean, comfy & modern. Easy to access via car.

Cons:

Shower had very little water pressure, buffet breakfast disappointing, food was lukewarm and cooked choice limited.

2026-04-08 • via Nuitee