Harbour Heights Hotel

Hotels
8.3 (1319 reviews)
73 Haven Rd , Poole , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Beautiful views
Cons:
Room quality could improve
Some amenities lacking

Categories

Cleanliness
7.61
While the rooms are generally clean, some guests noted issues like noise and dated decor, indicating areas needing improvement.
Service
8.88
In general, staff service was described positively, with many guests noting friendly and helpful attitudes.
Location
9.12
Numerous reviews highlighted the excellent location and stunning views, making it a strong point for the hotel.
Room Quality
7.87
Some guests found the rooms to be dated or noisy, but others noted room size and comfort levels as positive factors.
Amenities
8.1
Amenities like parking and bar service were praised, though some noted a lack of additional facilities.
Value for Money
8.36
Guests felt the prices matched the quality received, though some suggested improvements would enhance overall value.
Food and Beverage
8.11
Reviews were mixed regarding food quality, with some excellent meals mentioned, but issues like cold breakfast were noted.
Overall Experience
8.38
Mixed experiences but overall a pleasant stay frequently mentioned; good for repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:08

Property Description

Luxurious Nautical Theme Rooms
Indulge in boutique rooms at Harbour Heights Hotel with elegant nautical decor, air conditioning, and private spa baths for a truly relaxing stay.

Culinary Delights
Savor the finest Italian cuisine at The Amalfi View Restaurant or immerse yourself in Asian flavors at Ocean Palace, both offering stunning views of Poole Harbour.

Scenic Views and Tranquil Surroundings
Enjoy panoramic sea views from the landscaped terrace, explore nearby attractions like Brownsea Island, and experience a peaceful setting just outside Poole center.

Experience luxury, culinary excellence, and breathtaking views at Harbour Heights Hotel. Book now for an unforgettable stay!

Important information:

Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.

Advance booking is required to guarantee a table at the restaurant.

Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.

Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.

Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £5 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1319 reviews
Cleanliness: 7.61
Service: 8.88
Location: 9.12
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
G
Graham solo_traveller gb
8
Pros:

Lovely views over Poole Harbour and very friendly and attentive staff

Cons:

Room, while clean was small and in need of a refurb.

2026-05-10 via Nuitee
A
Audrey extended_group us
7
Good stay.
Pros:

Breakfast was good. Room spacious. Staff friendly.

Cons:

Fridge had a leftover bottle of wine. Room smelled of aftershave.

2026-05-10 via Nuitee
J
James solo_traveller gb
8
Pros:

The location is ideal for local places of interest and parking is good.

2026-05-08 via Nuitee
M
Matt solo_traveller gb
8
Nice, friendly.
Pros:

Room seemed to have been recently updated, very nice. Views are brilliant. Easy parking. Room was quiet .

Cons:

Price .. compared to others is a little hight.

2026-05-08 via Nuitee
C
Clare solo_traveller gb
9
2026-05-04 via Nuitee
L
Linda couple gb
3
Very disappointed!
Pros:

301 Room was clean welcoming &
Fabulous!

Cons:

Better pillows on the bed , they are much too solid!
Mattress much too hard!
We did not sleep well
At all!
Constant door banging all night long ground level!
Staff possibly moving between rooms 🤔
Very disappointing to look
At the front of the building on arriving, needs some TLC!

2026-05-04 via Nuitee
G
Gregu solo_traveller gb
10
2026-05-04 via Nuitee
C
Carl couple gb
9
Great location and value . Staff excellent. Food good , views stunning
Pros:

Location

Cons:

Some furniture a be little tired

2026-05-03 via Nuitee
C
Croker solo_traveller gb
8
2026-05-03 via Nuitee
L
Lucy couple gb
4
Great location, but tired rooms that urgently need updating.
Pros:

The view from the bar and when having breakfast was amazing

Cons:

The rooms were very tired and they urgently need updating. The curtains were ripped and the furniture is old and damaged. The doors are heavy and the floorboards are creaky. We were woken up at 6am due to the banging of doors and floorboards above our room. For the money we paid these rooms are unacceptable and not a 4 star hotel standard

2026-05-03 via Nuitee
D
David solo_traveller gb
10
I really enjoyed every minute
Pros:

Luxury accommodation, great location with wonderful views and first class staff

2026-05-01 via Nuitee
N
Nik W couple gb
10
2026-05-01 via Nuitee
D
David couple gb
7
Comfortable with good views.
Pros:

Harbour view and location, disabled parking, well-appointed bathroom

Cons:

The bedroom wooden furniture was tired and in poor condition. The uncooked breakfast offering was poor - there are several bakeries in the area which could have been sourced for something other than "routine" bread, the selection of dried fruits and nuts was limited. The pictures on the walls and in the bedroom were uninspiring or frankly depressing (golden brown sausages).

2026-05-01 via Nuitee
A
Angela extended_group gb
10
2026-04-27 via Nuitee
T
Teresa couple gb
8
Great location, could do with a room update
Pros:

Location

Cons:

But dated and overpriced

2026-04-27 via Nuitee
W
Wendy couple gb
8
Great rooms and views.
Pros:

The rooms are are lovely - spacious and comfortable with super bathrooms. The outdoor terrace is superb with incredible views, as is the indoor dining. Breakfast had a good selection, all fresh and we particularly liked the choice of freshly cooked breakfast choices.

Cons:

The bar staff and service on an evening was slow and they were quite rude. Outdoor dining should be an option, even with a limited menu.

2026-04-27 via Nuitee
J
Judith solo_traveller gb
10
2026-04-26 via Nuitee
E
Edwina couple gb
9
lovely stay
2026-04-26 via Nuitee
C
Christina solo_traveller gb
10
Pros:

Everything

2026-04-24 via Nuitee
D
Dave extended_group gb
10
2026-04-23 via Nuitee