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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Nautical Theme Rooms
Indulge in boutique rooms at Harbour Heights Hotel with elegant nautical decor, air conditioning, and private spa baths for a truly relaxing stay.
Culinary Delights
Savor the finest Italian cuisine at The Amalfi View Restaurant or immerse yourself in Asian flavors at Ocean Palace, both offering stunning views of Poole Harbour.
Scenic Views and Tranquil Surroundings
Enjoy panoramic sea views from the landscaped terrace, explore nearby attractions like Brownsea Island, and experience a peaceful setting just outside Poole center.
Experience luxury, culinary excellence, and breathtaking views at Harbour Heights Hotel. Book now for an unforgettable stay!
Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.
Advance booking is required to guarantee a table at the restaurant.
Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.
Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.
Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.
When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for £5 per person per night when using an available cot.
Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location and we had a lovely big room, comfy bed and good choice at breakfast
The curtains that were at the two French windows over balconies, we were in room 301. They were very marked on linings and one pair had ripped linings, not a great impression.
Fantastic location, great team, nice rooms , and really good food.
Went a couple of year ago and the food was a bit sub par, however it was fantastic this time around
Very Spacious, clean and tidy. Staff were always about and very helpful.
I didn’t stay long enough
Location, staff
Cost
Service from all staff was excellent. Food high quality with nice presentation. Beds comfy. Location excellent.
Coffees very expensive!
Location
Nothing
Everything
Nothing
The location is right by the beach, and it's an easy walk to get on to the beach. Near a bus stop to take you into the town centre.
Cleanliness = very good. The view from the outside terrace.
We had to change our room as the air conditioning wasn't working. We were moved to another smaller room which was ok but it didn't have a dual aspect although we were charged the same. The dinner menu was always the same and it became rather boring. The breakfasts were generally chaotic with staff rushing round and not really knowing what they should be doing. Staff on the front desk were pleasant enough but were not very knowledgeable about the local area. The restaurant itself was very bleak in the evenings and not very welcoming.
Lovely location, excellent view, nice lounge and terrace
Staff were not great. You could see in fighting between them. Orders were mixed up. Food we got was good, with the exception of one breakfast where they served the piece of bacon that should have gone in the bin, but the service was very slow and inefficient.
lovely breakfast, would have been nice to include black pudding and fried bread, also to fry the bacon (I know its not healthy to fry, however, on a trip or holiday you tend to allow yourself let go a little :)
Could have included more tea bags and sugar in room, I think I just had enough for 4 small cups of tea, more milk sachets would have been good too; however, still all very nice thank you
no dislikes
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