Harbour Heights Hotel

Hotels
8.3 (1241 reviews)
73 Haven Rd , Poole , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Beautiful views
Cons:
Room quality could improve
Some amenities lacking

Categories

Cleanliness
7.61
While the rooms are generally clean, some guests noted issues like noise and dated decor, indicating areas needing improvement.
Service
8.88
In general, staff service was described positively, with many guests noting friendly and helpful attitudes.
Location
9.12
Numerous reviews highlighted the excellent location and stunning views, making it a strong point for the hotel.
Room Quality
7.87
Some guests found the rooms to be dated or noisy, but others noted room size and comfort levels as positive factors.
Amenities
8.1
Amenities like parking and bar service were praised, though some noted a lack of additional facilities.
Value for Money
8.36
Guests felt the prices matched the quality received, though some suggested improvements would enhance overall value.
Food and Beverage
8.11
Reviews were mixed regarding food quality, with some excellent meals mentioned, but issues like cold breakfast were noted.
Overall Experience
8.38
Mixed experiences but overall a pleasant stay frequently mentioned; good for repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:08

Property Description

Luxurious Nautical Theme Rooms
Indulge in boutique rooms at Harbour Heights Hotel with elegant nautical decor, air conditioning, and private spa baths for a truly relaxing stay.

Culinary Delights
Savor the finest Italian cuisine at The Amalfi View Restaurant or immerse yourself in Asian flavors at Ocean Palace, both offering stunning views of Poole Harbour.

Scenic Views and Tranquil Surroundings
Enjoy panoramic sea views from the landscaped terrace, explore nearby attractions like Brownsea Island, and experience a peaceful setting just outside Poole center.

Experience luxury, culinary excellence, and breathtaking views at Harbour Heights Hotel. Book now for an unforgettable stay!

Important information:

Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.

Advance booking is required to guarantee a table at the restaurant.

Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.

Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.

Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £5 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1241 reviews
Cleanliness: 7.61
Service: 8.88
Location: 9.12
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
P
phil • extended_group • gb
6
We enjoyed Sandbanks. The hotel was ok. We visit to lunch at Rick Steins.
Pros:

The breakfast was excellent. The room adequate. The location super . Pleasant staff. EV charger

Cons:

No comfortable seating. In main areas. What used to be the Chinese restaurant, or adjacent space needs to be a lounge. No available cushions for the outside areas. TV dodgy but sorted by a man with his young son. Menu for dinner was super limited. We had room picnic. It just felt very 3 star and on previous occasion it was a comfortable 4 star. EV charger very slow and still motorway price.

2026-03-04 • via Nuitee
M
Malcolm • solo_traveller • gb
10
The staff were very pleasant.
Pros:

Great view. Superb location.

Cons:

Nothing

2026-03-03 • via Nuitee
M
Mary • couple • gb
9
A most enjoyable stay in a comfortable, clean hotel.
Pros:

The scrambled egg the first morning was watery, the second day it was perfect! Everything else was good. Service attentive.

2026-03-02 • via Nuitee
K
Keith • couple • gb
8
2026-03-02 • via Nuitee
N
Natalie • couple • gb
10
2026-03-02 • via Nuitee
M
Manik • couple • gb
1
Disgusted to be double charged,
Pros:

Hotel double charged me and neither the Hotel who took payment nor Booking.Com have yet to reimburse me

Cons:

Don't Trust this hotel. THey caremore about money than customer service. Should have stayed at the Holiday Inn.

2026-03-02 • via Nuitee
E
Emma • couple • gb
8
Nice relaxing weekend away
Pros:

Perfect location

Cons:

Lovely hotel, but our room really could do with being redecorated, as it was very tired looking. The air conditioning was noisy, so took a while to get to sleep.

2026-03-01 • via Nuitee
C
Clare • couple • gb
10
Lovely weekend always coming back and nice to start the year of weekend breaks here.
Pros:

Location great views wonderful.

Cons:

Loved it.

2026-03-01 • via Nuitee
A
Alan • couple • gb
9
Pros:

Everything was great - except the weather!

2026-02-25 • via Nuitee
A
Andy • solo_traveller • gb
6
Pleasant staff, clean with great location. Breakfast was well below the quality expected.
Pros:

Excellent location.

Cons:

Breakfast was of poor quality and not well presented or well cooked.

2026-02-25 • via Nuitee
S
skybluearmy11111 • Couples • Cheltenham, Cotswolds, England
10
We love it!
Pros:

Whenever we are working near Poole we try and stay in this hotel as it is so lovely. The breakfast and views are very hard to improve on but we both feel it’s the staff that make this Hotel they cannot do enough for you. Thank you and we will be back soon.

2026-02-15 • via Tripadvisor
A
Amy-lee • couple • gb
10
2026-02-14 • via Nuitee
B
Bharati • solo_traveller • gb
9
2026-02-10 • via Nuitee
A
Alison • couple • gb
8
Great location, friendly staff, good breakfast
Pros:

Great location and we had a lovely big room, comfy bed and good choice at breakfast

Cons:

The curtains that were at the two French windows over balconies, we were in room 301. They were very marked on linings and one pair had ripped linings, not a great impression.

2026-02-09 • via Nuitee
S
Sally • solo_traveller • gb
9
2026-02-08 • via Nuitee
B
Bud • couple • gb
10
2026-01-31 • via Nuitee
I
Ivor • couple • gb
9
2026-01-31 • via Nuitee
8
843MartinH • Couples • Gerrards Cross, Buckinghamshire, England
10
Weekend away
Pros:

Fantastic location, great team, nice rooms , and really good food.

Went a couple of year ago and the food was a bit sub par, however it was fantastic this time around

2026-01-27 • via Tripadvisor
A
Arman • couple • gb
7
2026-01-26 • via Nuitee
S
Stephen • couple • gb
10
Pros:

Very Spacious, clean and tidy. Staff were always about and very helpful.

Cons:

I didn’t stay long enough

2026-01-26 • via Nuitee