Hotel Palazzo Vecchio

Hotels
8.4 (2188 reviews)
Via Cennini 4 , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Comfortable rooms
Cons:
Cleanliness issues in some areas
Small bathroom size

Categories

Cleanliness
7.9
Some cleanliness issues mentioned, such as a bathroom odor and dust on the balcony.
Service
8.87
Numerous mentions of excellent service and staff friendliness.
Location
8.91
Highly praised location near the train station and city center.
Room Quality
8.16
Rooms generally spacious and comfortable; minor issues noted with bathroom size.
Amenities
8.39
Good selection of amenities such as breakfast, though some facilities like elevators had issues.
Value for Money
8.04
Fair value considering location and service, but some inconsistency noted in cleanliness.
Food and Beverage
8.59
Breakfast received positive feedback, considered good for a 3-star hotel.
Overall Experience
8.37
Generally positive experiences with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:40

Property Description

Convenient Location
Hotel Palazzo Vecchio, located near Santa Maria Novella Station in the heart of Florence, offers easy access to the city's historic center.

Comfortable Accommodation
The well-kept rooms provide a comfortable stay, complemented by a delicious continental breakfast served in the charming breakfast room each morning.

Local Recommendations and Dining
Benefit from abundant tourist information and friendly staff recommendations, ensuring you make the most of your time in Florence. Indulge in authentic Tuscan cuisine at a nearby restaurant for a truly immersive experience.

Book your stay at Hotel Palazzo Vecchio today for an unforgettable Florence getaway.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.
When traveling with pets, please note that a fee of 15 EUR per stay is applied. Maximum number of pets allowed is 2.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2188 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.91
Room Quality: 8.16
Amenities: 8.39
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.37
S
Samuel extended_group br
9
Excelente localização e custo benefício
2026-02-14 via Nuitee
E
Emile solo_traveller it
10
Viaggio lavoro
Pros:

Albergo pulito, centralissimo e staff molto cordiale

2026-02-09 via Nuitee
W
Wolfgang couple de
8
Perfekt für den Aufenthalt
Pros:

Toplage gegenüber Bahnhof, Balkon mit Blick auf Dom, schönes altes Haus, freundliches Personal

2026-01-31 via Nuitee
M
Maurizio couple it
9
2026-01-30 via Nuitee
V
Vanusa couple br
7
Pros:

Da recepção

2026-01-30 via Nuitee
A
Alberto extended_group pe
9
Excelente opción para visitar Florencia a pie
Pros:

La ubicación del hotel es excelente para visitar todos los sitios turisticos de Florencia sumado al hecho que dispone de que sus habitaciones son amplias y cómodos y dispone de parking privado dentro de las instalaciones del hotel

2026-01-28 via Nuitee
N
NELIDA BEATRIZ extended_group ar
10
Formidable. Excelente desayuno.
Pros:

Excelente ubicación. Habitaciones muy limpias y cómodas. Una ducha muy buena. La calefacción excelente. Nos ayudaron a contratar un servicio de minibús para el grupo. Desayuno fantástico, muy completo y exquisito

Cons:

Nada.

2026-01-27 via Nuitee
M
Maria Luiza extended_group br
8
EXCELENTE HOTEL
Pros:

O hotel é limpo, os funcionários muito atenciosos. O time da recepção é excelente! A localização desse hotel é perfeita. Saímos da estação ferroviária e só precisamos atravessar a rua. Com um monte de malas, fez toda diferença.

Cons:

O hotel não oferece café da manhã, por isso tivemos de pagar.
Todavia, deixo o meu elogio pelo delicioso café da manhã do hotel. Tudo muito gostoso, excelente apresentação dos alimentos, as funcionárias responsáveis pelo serviço eram muito gentis e faziam a reposição dos alimentos, o que é muito importante.

2026-01-27 via Nuitee
S
Sergei solo_traveller us
9
Pros:

Helpful stuff. Particularly Sergey

2026-01-27 via Nuitee
S
Simona solo_traveller it
7
Ottima posizione staff molto gentile, camera un po vecchia
Pros:

Posizione,staff gentile

Cons:

Camera vecchia, infisso pessimo bagno piccolo

2026-01-26 via Nuitee
C
Clemente couple it
10
Comodo pulito e personale cordialissimo colazione eccellente ottimo rapporto qualità prezzo
Pros:

Posizione strategica a 5 minuti a piedi dal duomo

2026-01-23 via Nuitee
M
Miljka solo_traveller rs
9
2026-01-23 via Nuitee
V
Vladimir extended_group mk
10
2026-01-22 via Nuitee
S
Susie extended_group au
7
2026-01-21 via Nuitee
A
Angela couple it
9
Pros:

Disponibilità e cordialità. Ho prenotato la camera per i miei genitori che hanno riferito che lo staff è stato molto gentile e la colazione buonissima. Camere calde. Inoltre io ho sempre avuto delle risposte cordiali quando ho fatto delle richieste tramite messaggi.

Cons:

Nulla da evidenziare

2026-01-21 via Nuitee
A
adonella solo_traveller it
8
2026-01-20 via Nuitee
M
Marzanna solo_traveller pl
7
2026-01-20 via Nuitee
J
Jayabarathy family_with_children us
10
2026-01-19 via Nuitee
F
Frédéric couple fr
8
2026-01-19 via Nuitee
M
Mark solo_traveller gb
7
2026-01-19 via Nuitee