Hotel Palazzo Vecchio

Hotels
8.4 (2229 reviews)
Via Cennini 4 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Comfortable rooms
Cons:
Cleanliness issues in some areas
Small bathroom size

Categories

Cleanliness
7.9
Some cleanliness issues mentioned, such as a bathroom odor and dust on the balcony.
Service
8.87
Numerous mentions of excellent service and staff friendliness.
Location
8.91
Highly praised location near the train station and city center.
Room Quality
8.16
Rooms generally spacious and comfortable; minor issues noted with bathroom size.
Amenities
8.39
Good selection of amenities such as breakfast, though some facilities like elevators had issues.
Value for Money
8.04
Fair value considering location and service, but some inconsistency noted in cleanliness.
Food and Beverage
8.59
Breakfast received positive feedback, considered good for a 3-star hotel.
Overall Experience
8.37
Generally positive experiences with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:40

Property Description

Convenient Location
Hotel Palazzo Vecchio, located near Santa Maria Novella Station in the heart of Florence, offers easy access to the city's historic center.

Comfortable Accommodation
The well-kept rooms provide a comfortable stay, complemented by a delicious continental breakfast served in the charming breakfast room each morning.

Local Recommendations and Dining
Benefit from abundant tourist information and friendly staff recommendations, ensuring you make the most of your time in Florence. Indulge in authentic Tuscan cuisine at a nearby restaurant for a truly immersive experience.

Book your stay at Hotel Palazzo Vecchio today for an unforgettable Florence getaway.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.
When traveling with pets, please note that a fee of 15 EUR per stay is applied. Maximum number of pets allowed is 2.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2229 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.91
Room Quality: 8.16
Amenities: 8.39
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.37
M
Mülkiye • couple • tr
8
Fiyat performans açısından uygun olduğunu düşünüyoruz
Pros:

Konumu çok iyi , çalışanlar ilgili , mimarisi ve dekorasyonu çok hoş , odanın bahçeye bakan tatlı bir balkonu vardı

Cons:

Kahvaltı zenginleştirilebilir ama yine de yeterli , yatak çok rahat değildi

2026-04-10 • via Nuitee
A
Alejandro Ciucci • couple • ar
10
Recomendable 100x100
Pros:

Las instalaciones muy buenas, silencioso el sector. Algo de ruido pasa de las habitaciones contiguas, pero nada grave.
El personal de recepcion es EXCELENTE.

Cons:

Un poco de ruido pasaba de la habitacion contigua, la zona es un poco oscura, pero no muy grave.

2026-04-09 • via Nuitee
R
Rueda • couple • us
10
Very good
Pros:

TV, cleanliness, location, breakfast, front desk people

Cons:

Expensive

2026-04-09 • via Nuitee
C
Carlos • couple • br
8
Pros:

Ótima localização

2026-04-07 • via Nuitee
K
Katherina • extended_group • us
9
2026-04-07 • via Nuitee
H
Holtz • solo_traveller • ch
6
Pros:

Gute lage im zentrum

Cons:

Kein garten oder hof zum verweilen

2026-04-07 • via Nuitee
J
Jesse • couple • us
9
Excellent place and Id stay there again for sure
Pros:

Location and staff

Cons:

Rooms might need some updating.

2026-04-07 • via Nuitee
J
Joan Barcelo • couple • es
8
Pros:

El tracte del personal, la netedat, l'amplitud de l'habitació i l'ubicació de l'hotel.

Cons:

Es senten tots els sorolls. Està molt mal aïllat acústicament.

2026-04-07 • via Nuitee
M
Monique • solo_traveller • gb
9
2026-04-06 • via Nuitee
B
Bastien • couple • fr
9
2026-04-06 • via Nuitee
H
Hewan • solo_traveller • et
10
Pros:

The location was very close to the train station. All major attractions are nearby. If you have plans to see the Tuscany region, or other day trips planned, to nearby towns, meeting point is usually by the train station. You can go to Venice in the morning and come back in the evening with no hassle. The breakfast option was great, eggs, sandwiches and fruit included, besides the normal italian corrneto and cappuccino. The staff are very friendly.

2026-04-06 • via Nuitee
I
isabel • solo_traveller • cl
9
2026-04-06 • via Nuitee
M
Melanie • couple • gb
8
Pros:

The hotel is ideally placed for the station but you are a walk from the main sights.

2026-04-05 • via Nuitee
F
Federico • solo_traveller • it
10
2026-04-05 • via Nuitee
M
Miroslav • family_with_children • sk
9
Pros:

Raňajky boli výborne, personál a tiež poloha hotela.

2026-04-03 • via Nuitee
S
Samir • family_with_children • us
5
Very dissatisfied as it is not worth the high price the charge.
Pros:

Only thing went well was the location. Very close to the train station and restaurants.

Cons:

I am not sure how this hotel received such a high rating that seems to be completely made up. This hotel's room had a musty smell, rooms are very old with a high ceiling, the door to the balcony does not close properly, there was no tissue paper holder, there was no shampoo/conditioner in the shower, there were almost no room to keep tooth brash/shaving system in the bathroom..... It is not worth the high price they charge.

2026-04-02 • via Nuitee
C
christiane • solo_traveller • fr
8
Séjour comme toujours très intéressant
Pros:

Son emplacement et l accueil

2026-04-02 • via Nuitee
A
Alice • couple • ch
9
Vecchio ma buono!
Pros:

Super Lage, unser Zimmer war sehr ruhig und sauber, schönes altes Hotel mit seinem eigenen Charme. Ci ha piaciuto molto.

Cons:

Im Winter würde ich es in Florenz nicht aushalten! Die Tür zum Balkon schliesst nicht richtig. Auch hat es einen riesen Spalt zum Durchschauen. Ist halt auch alt.

2026-04-01 • via Nuitee
N
nicole • couple • gb
8
Really good value for money if a great location. Breakfast was also good.
Pros:

Brilliant location as close to the station and Duomo.

Cons:

Noise just travels easily through rooms but you get that in most places so to be expected.

2026-03-31 • via Nuitee
T
Territo • solo_traveller • it
9
2026-03-30 • via Nuitee