Hilton Garden Inn Nanuet

Hotels
Lixi
7.4 (337 reviews)
270 West Route 59 , Nanuet , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Outdated room
High prices for low quality

Categories

Cleanliness
6.85
Some issues noted with cleanliness; stains and outdated decor were significant negatives.
Service
8.35
Staff was friendly and helpful, which was positively noted in several reviews.
Location
8.35
Convenient location mentioned positively, though accessing the hotel can be tricky.
Room Quality
6.85
The room was outdated and some amenities malfunctioned, negatively affecting the stay.
Amenities
6.85
Limited amenities disappointing for a Hilton; some issues with breakfast offerings identified.
Value for Money
7.35
Pricing was criticized as high for the quality received, impacting perceived value.
Food and Beverage
6.85
Breakfast options were deemed inadequate for the price charged, with no free options.
Overall Experience
7.75
Mixed experience with notable positives but overall disappointment with value and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:34

Property Description

Luxurious Amenities and Services

Indulge in a stay at the Nanuet Hilton Garden Inn and experience top-notch amenities such as an indoor pool, on-site restaurant, and free Wi-Fi. Each room is thoughtfully equipped with modern conveniences like a microwave, refrigerator, and spacious seating area.

Relaxation and Recreation

Unwind in the whirlpool, soak up the sun on the outdoor patio, or stay active in the fitness room. For business travelers, take advantage of the 24-hour business center. The hotel caters to all your relaxation and recreation needs.

Delightful Dining Options

Savor traditional American cuisine at the American Grill for breakfast and dinner, and unwind at the Pavilion Lounge with a drink. Craving a snack? Visit the Pavilion Pantry for a quick bite. With a range of dining options, your culinary desires are sure to be satisfied.

Experience luxury, comfort, and convenience at the Nanuet Hilton Garden Inn. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HPN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 337 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.75
R
Rice solo_traveller us
8
Pleasant Stay In A Very Clean Room
Pros:

I did not need a breakfast, and I didn't pay for a breakfast. Their setup for breakfast appeared to be nice, if I would have needed a breakfast. My room was extremely clean, and my room had a very pleasant smell about it. I spent my entire night in my room. I enjoyed relaxing and watching the news on TV. I couldn't hear any outside noise, which was excellent! The entire staff was pleasant.

Cons:

I booked the room through booking.com for a total cost of $180.69, and the hotel charged my credit card $247.74 and a minus $50 for a total cost of $197.74 for a 1 night stay of April 11 to April 12. Therefore I paid $17.05 more than the agreed upon price through booking.com. No printout was available through the clerk as I left. I was able to check out the invoice on an email after I arrived home. Their invoice of $197.74 matches what was charged to me on my credit card website. This situation of charging errors needs to be corrected! Also, when I first arrived, the clerk couldn't confirm the price of $180.69, and therefore I wasn't totally sure about my total cost until I arrived home again.

2026-04-14 via Nuitee
C
Cindy Kubley family_with_children us
8
Overall an ok stay.
Pros:

Everything was very clean. Person at front desk for check in was very friendly. Housekeeping staff in the morning was very cheerful and motivated. Rooms were very clean and comfortable.

Cons:

Breakfast was a bit chaotic and confusing. Set up like a regular buffet with made to order eggs or waffles the staff seemed overwhelmed as they wanted to serve us like a resturant. It could be more efficient.

2026-04-14 via Nuitee
M
Meredith solo_traveller us
9
2026-04-11 via Nuitee
V
Varda solo_traveller us
9
2026-04-05 via Nuitee
L
Leslie family_with_children us
9
Thanks to kind and friendly staff!
Pros:

Our granddaughter loves the breakfast and the pool! We stay here on our way from NH to Maryland, and then again on the way back home, usually once a year when we travel to see family.

2026-04-02 via Nuitee
H
Helen couple us
8
Easy and comfortable
Pros:

Clean, good beds,

Cons:

We had an accessible room ( we didn’t need it but the rate was favorable). The bathroom could use a little TLC

2026-03-30 via Nuitee
M
Matthew solo_traveller us
10
2026-03-28 via Nuitee
L
Lay couple us
10
2026-02-28 via Nuitee
J
Joseph solo_traveller us
8
2026-02-23 via Nuitee
J
Jas extended_group us
1
No heat in 4 degree weather
Cons:

4 degrees outside ans they had no heat in the lobby/first floor!! Should have been illegal for them to stay open. They ran out of our room type and offered to stay at their sister hotel or stay put and get upgraded to a suite. No one mentioned not having heat- why would they not mention it!!! We upgraded to the suite because we didn't know the hotel was having heat issues. We get to our room and .... the heat wasn't working in the living room!! Ended up going back downstairs and getting another room that wasnt upgraded. I would have demanded to go to the sister hotel if it wasnt so late and I didn't have my family. Never again!

2026-02-13 via Nuitee
M
Michael couple us
7
Pros:

Conveniently located and they take dogs which is a plus. I like the ability to do everything on the Hilton App but sadly this time around my digital key did not work.

Cons:

The pillows were very uncomfortable and extremely small. We had a king size bed and the pillows basically looked like postage stamps on the bed. The lobby was also filled with what looked like dehumidifiers and cables running to them (perhaps they had a flood recently)?

2026-02-11 via Nuitee
C
Christopher solo_traveller us
8
Good and seemed safe and convenient to other restaurants by car
Pros:

Parking and not far away from restaurants and town

Cons:

the reception and lobby for uncomfortable cold below 66 degrees eating in the restaurant

2026-01-28 via Nuitee
B
Brandon couple us
8
2026-01-28 via Nuitee
A
Allison solo_traveller us
7
2026-01-28 via Nuitee
S
Shmuel family_with_children us
3
Cons:

The cleanliness and upkeep were not acceptable. There were stains in the bathtub and dirty tissues left under the beds. The rooms were supposed to be non-smoking but had a strong smoke odor. The elevators were unreliable, and the hotel overall looked run-down and poorly maintained.

2026-01-23 via Nuitee
K
Kenneth solo_traveller us
10
2026-01-20 via Nuitee
J
Joe couple us
2
Pros:

That they had good parking and a jacuzzi

Cons:

The shower curtain didn't close all the way, the tv channels were out do to the cable service when we woke up the room was freezing the heater stopped working.

2026-01-20 via Nuitee
C
Carrie family_with_children us
7
It was convenient for reason we had to travel, good food, decent price.
Pros:

I ordered the breakfast deal. It was like 20$ more for both of us for 2 days. So $5 each/day. We got the breakfast buffet both days. They made it up for you and given an extra bag to get muffins, cereal, etc. the sign said $16.95 for buffet. So order it when you book. Food was great.

Cons:

Toilet was leaking a little around bottom seal, room wasn't vacuumed well but whatever. Food or something in corners by little fridge. Every time you sat on toilet, the lid jiggled and made a loud noise. Room 420. It was the perfect room tho, right off the elevator. Pool and hot tub were nice. Rust stains on pool bottom. Hotel kinda old. Location is tricky, pay attention, there is a Hampton Inn right in front, saw the sign for Hilton, both hotels use same driveway so almost went in wrong hotel. Hilton is way out back. Would stay again.

2026-01-19 via Nuitee
C
Cynthia family_with_children us
10
My stay was excellent. The staff was helpful and friendly. The room was spacious and clean . I had breakfast that was
Pros:

I loved the property they had a bar, spa, and pool on the premises

Cons:

I loved all of it there was nothing that I did not like

2026-01-19 via Nuitee
J
James couple us
8
2026-01-19 via Nuitee