Holiday Inn Express & Suites Newport News by IHG

Hotels
•
Holiday Inn Express
8.2 (459 reviews)
943 J. Clyde Morris Boulevard , Newport News , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Good breakfast
Convenient location
Cons:
Poor cleanliness
Room maintenance issues
Rude reception

Categories

Cleanliness
7.55
There were multiple complaints about cleanliness, including dirty light fixtures and a dirty bathroom.
Service
8.55
The staff was reported as nice and accommodating, although there were some issues with rude reception.
Location
9.05
Guests praised the location as perfect and very convenient.
Room Quality
7.55
Several comments noted that rooms were old, had issues like slow water, and were not properly maintained.
Amenities
8.05
Amenities such as breakfast and availability of washers and dryers were appreciated.
Value for Money
8.05
Guests commented on the pricing in relation to their experiences, with mixed feelings.
Food and Beverage
8.55
Breakfast was positively mentioned across multiple reviews.
Overall Experience
8.25
Overall stay was good, with both positive and negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Convenient Airport Shuttle Service

Offering free shuttle service to the Newport News International Airport, this Virginia hotel is perfect for travelers looking for convenience. Guests can relax in the indoor pool or stay connected with the free Wi-Fi available in every room.

Comfortable Rooms with Modern Amenities

The rooms at Holiday Inn Hotel & Suites Newport News are designed for comfort and functionality. With features like a microwave, refrigerator, and flat-screen cable TV, guests can enjoy a cozy stay. The addition of coffee facilities and a dining table in each suite adds a touch of convenience to the experience.

Relaxing Facilities and Nearby Attractions

Guests can unwind in the gym, conduct business in the well-equipped center, or simply enjoy the charming lobby with a fireplace. Additionally, the hotel's proximity to City Center at Oyster Point and Busch Gardens offers a perfect blend of relaxation and entertainment.

Ready to experience comfort and convenience at Holiday Inn Hotel & Suites Newport News? Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 459 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
I
Irina • couple • us
9
2026-04-18 • via Nuitee
C
Christie • solo_traveller • us
10
2026-04-17 • via Nuitee
C
Christie • solo_traveller • us
10
2026-04-17 • via Nuitee
J
Jessica • couple • us
1
It was awful and I would live my money back or something
Pros:

Nothing

Cons:

Everything the place is falling apart and very dirty I couldn’t get any clean towels because they didn’t have any

2026-04-16 • via Nuitee
W
Wiley • family_with_children • us
10
2026-04-16 • via Nuitee
R
Riffe • solo_traveller • us
5
Decent but could be better
Pros:

Staff was nice. Breakfast was decent.

Cons:

The beds were not comfortable. The hotel had a smell.

2026-04-13 • via Nuitee
D
Damon • couple • us
8
2026-04-13 • via Nuitee
S
Shamekia • family_with_children • us
3
2026-04-13 • via Nuitee
R
Reese • couple • us
8
2026-04-12 • via Nuitee
E
Elizabeth • family_with_children • us
6
2026-04-12 • via Nuitee
T
Tiffany • couple • us
10
2026-04-11 • via Nuitee
• couple • us
10
2026-04-11 • via Nuitee
J
Jasmine • family_with_children • us
1
2026-04-09 • via Nuitee
D
Demetrice • couple • us
10
Nice and comfortable
Pros:

Clean and had a good smell throughout the building

Cons:

Nothing

2026-04-06 • via Nuitee
A
Aleman74 • family_with_children • it
7
Cons:

Ho avuto un problema con le carte di credito che prima e dopo hanno sempre funzionato.
Non mi è stata prospettata alcuna soluzione e se non avessi avuto la carta aziendale che ha funzionato mi avrebbero semplicemente rimbalzato.
Le chiavi continuavano a non funzionare

2026-04-04 • via Nuitee
B
Barbara • couple • us
10
Had a wonderful stay with great accommodations. The coffee was amazing as well!!!
Pros:

Location and ease of check in!!!

Cons:

It was great!!

2026-04-03 • via Nuitee
E
Eva • couple • us
10
The room was cleaned and the bed was very comfortable.Yhe breakfast was great!
Pros:

It was well kept and clean.

Cons:

None

2026-03-30 • via Nuitee
C
Cheryl • family_with_children • us
8
Great! Safe and affordable!
Pros:

Everything was great! We were in for a sporting event and everything was safe and clean. I would book here again.

Cons:

The bed was a little hard.

2026-03-28 • via Nuitee
J
John • couple • us
1
Very disappointing
Cons:

Our stay is very unfortunate. The hotel is dirty, has a foul odor, and maintained poorly. Waste of money. Should have stayed some place else. Felt like my husband and I stayed at Motel 6.

2026-03-28 • via Nuitee
B
BARBARA • couple • us
8
2026-03-25 • via Nuitee