Holiday Inn Express & Suites Newport News by IHG

Hotels
•
Holiday Inn Express
8.2 (488 reviews)
943 J. Clyde Morris Boulevard , Newport News , us
+1 757-596-6417

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice staff
Good breakfast
Convenient location
Cons:
Poor cleanliness
Room maintenance issues
Rude reception

Categories

Cleanliness
7.55
There were multiple complaints about cleanliness, including dirty light fixtures and a dirty bathroom.
Service
8.55
The staff was reported as nice and accommodating, although there were some issues with rude reception.
Location
9.05
Guests praised the location as perfect and very convenient.
Room Quality
7.55
Several comments noted that rooms were old, had issues like slow water, and were not properly maintained.
Amenities
8.05
Amenities such as breakfast and availability of washers and dryers were appreciated.
Value for Money
8.05
Guests commented on the pricing in relation to their experiences, with mixed feelings.
Food and Beverage
8.55
Breakfast was positively mentioned across multiple reviews.
Overall Experience
8.25
Overall stay was good, with both positive and negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Convenient Airport Shuttle Service

Offering free shuttle service to the Newport News International Airport, this Virginia hotel is perfect for travelers looking for convenience. Guests can relax in the indoor pool or stay connected with the free Wi-Fi available in every room.

Comfortable Rooms with Modern Amenities

The rooms at Holiday Inn Hotel & Suites Newport News are designed for comfort and functionality. With features like a microwave, refrigerator, and flat-screen cable TV, guests can enjoy a cozy stay. The addition of coffee facilities and a dining table in each suite adds a touch of convenience to the experience.

Relaxing Facilities and Nearby Attractions

Guests can unwind in the gym, conduct business in the well-equipped center, or simply enjoy the charming lobby with a fireplace. Additionally, the hotel's proximity to City Center at Oyster Point and Busch Gardens offers a perfect blend of relaxation and entertainment.

Ready to experience comfort and convenience at Holiday Inn Hotel & Suites Newport News? Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

8.2
Based on 488 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
D
dharanisri • family_with_children • us
5
2026-08-10 • via Nuitee
F
Ferenc • family_with_children • hu
9
Kellemes
Pros:

A várakozáson felüli volt , reggeli finom

Cons:

Hajszárító nem volt a szóbához

2026-08-04 • via Nuitee
D
Destiny • solo_traveller • us
3
2026-08-02 • via Nuitee
S
Stephanie • family_with_children • us
4
Overpriced for the "amenities" offered.
Pros:

It was conveniently located to our destination.

Cons:

The sheets did not properly fit the bed and were very wrinkled. Poor lighting in the bathroom and a chip in the side of the tub. Breakfast was horrible and coffee machine takes too long to brew one small cup of coffee. There was a line of people waiting to use it. Pool was out of order in July.

2026-08-02 • via Nuitee
C
Courtney • family_with_children • us
10
2026-08-02 • via Nuitee
R
Ruth • solo_traveller • us
7
2026-07-21 • via Nuitee
E
Emily • family_with_children • us
1
2026-07-18 • via Nuitee
K
Kendal • couple • us
6
Price needs to be cheaper.
Pros:

The pool

Cons:

Price was tooo high for how the rooms looked.

2026-07-08 • via Nuitee
M
Mary • family_with_children • us
1
I recommend no one stay here!!!!!!
Cons:

No wash clothes and towels room service was Bad!!!! Everything was just bad

2026-07-07 • via Nuitee
T
Tanner • couple • us
10
A wonderful stay during vacation!
Pros:

The cleanliness was very satisfactory, and the pool was perfectly clean and not to overly chlorinated

2026-07-03 • via Nuitee
S
Sheldon • couple • us
5
2026-06-29 • via Nuitee
C
Cynthia • couple • us
6
2026-06-29 • via Nuitee
M
Milton • couple • us
10
Enjoyable and peaceful!
Pros:

Location and convenience was a plus!The staff was very friendly and accommodating.We enjoyed our stay every time we visited the family.Thank you for an amazing visit 👏🏼👏🏼

Cons:

None

2026-06-28 • via Nuitee
A
Albert Pah • solo_traveller • us
9
Pros:

The environment and the service.

Cons:

Everything so far was good.

2026-06-25 • via Nuitee
H
Hopson • solo_traveller • us
8
2026-06-25 • via Nuitee
B
Boggs • extended_group • us
6
2026-06-20 • via Nuitee
A
Ana • couple • us
10
2026-06-16 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-06-10 • via Nuitee
C
Christina • couple • us
8
Great price, great location, close to CNU
Pros:

Great location great price

2026-06-07 • via Nuitee
H
Hayes • couple • us
10
2026-05-23 • via Nuitee